Summary
As a DesignOps professional, your work holds power—the power to reinforce systemic marginalization, or the power to dismantle it. Spencer Stultz will focus on the intersection of Operations and equity, and explore the power dynamics and cultural norms that can impede true organizational change. In this session, you will: Learn about ways that Design Operations can (unintentionally) enforce harmful dominant cultural standards Explore alternative approaches to Operations that center equity—by examining community-oriented social justice principles that can address institutional failures and foster change Gather tools to enable and empower you to dismantle harmful systems and processes within your own practice
Key Insights
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Social justice frameworks are essential in design operations to create equitable systems.
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Freedom Dreaming is a tool encouraging creativity in reimagining just systems.
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Every individual in design operations holds the power to influence workplace culture.
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Dominant culture includes harmful characteristics that reinforce inequity.
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Recognizing the impact of systemic issues is crucial for creating inclusive environments.
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Intersectionality is vital for understanding compounded discrimination among marginalized identities.
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Engaging with social justice concepts enhances the ability to identify biases in workplace practices.
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Design operations must actively challenge dominant cultural norms to foster diversity and inclusion.
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Practical tools and resources can aid in the journey toward equity in design.
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Supporting indigenous communities can help move beyond performative allyship.
Notable Quotes
"Imagine a world that is made up of societies that work for all people."
"Don't forget your ability to freedom dream and reimagine."
"This work balances out systemic advantages that have been embedded to benefit certain identity groups."
"Dominant culture is not some natural default setting."
"Identifying dominant culture is incredibly important."
"Making space for subcultures to thrive creates a healthier environment for everyone."
"It's your job to design systems that work for all people."
"You can redesign systems in ways that actually make sense to you."
"Companies are expected to hold themselves to a higher standard of equity and inclusion."
"Equitable practices can protect companies from litigation."















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