
Summary
If you’re a product manager, UX researcher, or any kind of designer, you know everyone is talking about agents. And perhaps the best agent out there right now is Claude Code. In this final talk in the series, we are not going to write code, but we will dig into Claude Code, and do a deep analysis of why it has taken off the way it has as an agent. What are the properties and the UX decisions that went into building it that make it such a success? What are some of the things we as UX people can learn from it. You will go away with a much better intuition around AI agents, how you can set them up yourself or build them for your customers in a more successful way, how to think about adoption and agent UX properties. It’s still very early in this agent journey - get ahead of the pack right now.
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