Log in or create a free Rosenverse account to watch this video.
Log in Create free account100s of community videos are available to free members. Conference talks are generally available to Gold members.
Summary
We got into UX research to make products work better for humans. However, the pace of product iteration has gotten so fast, our research resources have gotten so thin, that we are continuously being asked to be faster, while also bringing more pithy - more relevant findings. Product teams don’t have the time to hear long readouts. “How does this impact the decision I need to make this week?” they want to know. The best way to ensure research insights are both timely and relevant is to make your research synthesis process collaborative. Using a canvas to co-synthesize with your team can be fun, speedy and incredibly impactful. In this talk, Shipra Kayan from Miro gives an inside look at Miro’s research process. We follow an example that shows how the teams run a user testing session (moderate 5 tests, synthesize, reflect and make decisions) in just one and a half days during a design sprint. See hacks and tips for importing data, tagging, clustering, facilitating and presenting all from a single space. Walk away with new ideas for how to synthesize collaboratively with your cross-functional teams to immediately impact design decisions.
Key Insights
-
•
The pace of business demands quicker, more responsive research processes.
-
•
Democratizing research allows broader participation and richer insights.
-
•
Collaborative workshopping enhances stakeholder engagement and prioritization of research objectives.
-
•
Using templates and collaborative canvases streamlines the research brief and research synthesis stages.
-
•
AI can aid in clustering insights, but human interpretation remains essential for accuracy and relevance.
-
•
Stakeholder fears and hopes should be addressed early in the research process to avoid misalignment later.
-
•
Use of private modes in workshops encourages honest feedback without fear of judgment.
-
•
Synthesizing insights collaboratively leads to greater team ownership and accountability for results.
-
•
Balancing stakeholder biases requires transparent discussions and collective validation of insights.
-
•
AI tools should complement human analysis, not replace it, especially in subjective areas of research.
Notable Quotes
"It's not just about doing research alone; it's about making it collaborative."
"We can get insights quickly and ensure they belong to the team, not just the researcher."
"Businesses are moving much faster than before, and our research needs to keep up."
"Workshopping in research isn't just about getting input; it's also about converging on priorities."
"The credibility of research hinges on understanding stakeholders' fears and needs."
"Using anonymous modes in workshops can significantly enrich the feedback process."
"AI is a tool to enhance our capabilities, but the human touch in research is irreplaceable."
"The challenge is to align our insights with the fast-evolving goals of the business."
"Embracing a pessimistic mindset in research helps us discover potential failures before they happen."
"Engaging stakeholders in the synthesis process ensures a diverse range of perspectives are considered."
















More Videos

"Be prepared for change; change is imminent."
Jacqui FreyFlow and Superfluidity for Design Orgs
November 7, 2018

"Everyone almost always knew one another's language in small communities historically."
Laura Gatewood Laine ProkayBeyond Buzzwords: Adding Heart to Effective Slack Communication
September 23, 2024

"Confirmation bias makes it harder to be open-minded when interpreting research data."
Johanna KollmannInsights-Driven Product Strategy: Get your Research to Count
December 6, 2022

"We want to make sure you are feeling loved, supported, and excited about the outstanding content we have today."
Bria AlexanderDay 3 Welcome
September 25, 2024

"If you have really good ideation techniques built into your design process, you can save a lot of time later on and a lot of headaches."
Billy CarlsonIdeation tips for Product Managers
December 6, 2022

"When expectations are low for process, it’s the perfect opportunity to rifle through new approaches."
Catherine DubutBridging Physical and Digital Spaces: Approaches to Retail Service Design
March 18, 2021

"Creating intentional moments for connection is essential for a geographically distributed team."
Kim Holt Emma Wylds Pearl Koppenhaver Maisee XiongA Salesforce Panel Discussion on Values-Driven DesignOps
September 8, 2022

"The best practitioners see a biased view of their community's ability."
Adrian HowardSturgeon’s Biases
September 25, 2024

"We learned to better work more synchronously as opposed to having a meeting for everything."
Asia HoePartnering with Product: A Journey from Junior to Senior Design
November 29, 2023