Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Research at an inflection point: Adapting to a new era of collaboration, equity, and innovation
Gold
Tuesday, March 11, 2025 • Advancing Research 2025
Share the love for this talk
Research at an inflection point: Adapting to a new era of collaboration, equity, and innovation
Speakers: Jemma Ahmed
Link:

Summary

Shifting dynamics among researchers, participants, and organizational systems are creating a profound transformation in research methods, impact, and function. At its heart this shift encompasses five core tenets, which emphasize collaboration, equity, and networked knowledge creation and curation. This talk will provide an overview of these changes, which will be explored in depth during the conference, and how our field can prepare.

Key Insights

  • Research is at an innovate-or-die moment due to sweeping industry changes like layoffs and declining engagement.

  • Researchers serve as a crucial check and balance, holding power accountable through objective knowledge.

  • Telling the stories of people with compassion is a fundamental and increasing research responsibility.

  • Societal shifts have transformed knowledge dynamics from hierarchical/linear to relational and plural.

  • This shift demands researchers build and curate knowledge collaboratively within networks.

  • Ignoring the bigger picture of these changes will risk the extinction of research in its current form.

  • The metaphor of a mink taking on a swan illustrates the courage researchers need despite overwhelming challenges.

  • New research roles are emerging, like unicorn generalists, research ops, and more inclusive participant engagement.

  • Disinformation culture and intersectionality are key external factors that deeply affect research practices.

  • Embracing and owning authentic researcher identity is vital for thriving amid change.

Notable Quotes

"Where quite long your life? Bit glossy and a bit punchy. Kiss, kiss."

"That mink showed up and it took on a fight that felt more enormous than it was."

"Research is too important to fail."

"Researchers hold objective knowledge which holds power to account."

"People deserve to have their stories heard and held compassionately for no other reason than by virtue of the fact that they exist."

"The relational dynamics of knowledge are shifting from hierarchical and linear to relational and plural."

"We adapt, we innovate, or we no longer exist."

"If we don’t find our courage and take on the fight, our field dies."

"We have two choices: find our teeth and our courage and take on the fight or our field dies."

"Our best selves hold and hear stories and hold power to account."

Ask the Rosenbot
Indra Klavins
A Design Ops Girl in a Dev Ops World
2019 • DesignOps Summit 2019
Gold
Satyam Kantamneni
Do You Have an Experience Vision?
2023 • Enterprise Community
Product and Design at Bloomberg: A 15-year Evolution
2022 • Design in Product 2022
Gold
Vincent Brathwaite
Opener: Past, Present, and Future—Closing the Racial Divide in Design Teams
2020 • DesignOps Summit 2020
Gold
Michal Anne Rogondino
Saving Outer Space: The First UX Design System for Our Nation’s Satellites
2024 • Enterprise Experience 2020
Gold
Steve Portigal
Discussion
2015 • Enterprise UX 2015
Gold
Christian Rohrer
Insight Types That Influence Enterprise Decision Makers
2015 • Enterprise UX 2015
Gold
Husani Oakley
Theme Three Intro
2023 • Enterprise UX 2023
Gold
Nicole Aleong
What UX research can learn from other research practices [Advancing Research Community Workshop Series]
2023 • Advancing Research Community
Jorge Arango
[Demo] How to re-categorize content at scale using LLMs
2024 • Designing with AI 2024
Gold
Bryce Benton
[Demo] AI-powered UX enhancement: Aligning GitHub documentation with USWDS at Austin Public Library
2024 • Designing with AI 2024
Gold
Phil Hesketh
Designing Accessible Research Workflows
2021 • DesignOps Summit 2021
Gold
Natalia Radywyl
Co-Designing New Power in Australia's Public Sector
2022 • Civic Design 2022
Gold
Sam Proulx
Accessibility: An Opportunity to Innovate
2022 • Design at Scale 2022
Gold
Sam Proulx
To Boldly Go: The New Frontiers of Accessibility
2022 • DesignOps Summit 2022
Gold
Joseph Williams
Unlocking impact and influence through inclusive hiring in research
2021 • Advancing Research Community

More Videos

Mary-Lynne Williams

"I walked into the building and it just felt surreal. It didn’t feel right in my body to be there anymore."

Mary-Lynne Williams

Exit Interview #4: From Product Design Leadership to Sound Healing

January 14, 2026

Elana Chapman

"Participants are usually very forgiving if you’re not a perfect screen reader as long as you explain what you’re doing."

Elana Chapman Li Wen Huang Divyen Sanganee Annabel Weiner

Getting started with accessibility research

February 20, 2025

Sarah Barrett

"My job wasn’t to do good IA, it was figuring out how to be allowed to do good IA."

Sarah Barrett

The "How" of Enterprise Information Architecture

June 6, 2023

Mariesa Lenz

"High functioning teams are built on trust and not control."

Mariesa Lenz

What Beekeeping Taught me about Product Teams

October 29, 2025

Jemma Ahmed

"This transformation is a win-win: we demonstrate solid business value and serve people and stories in more ethical and impactful ways."

Jemma Ahmed Megan Blocker Eduardo Ortiz

Redefining the research toolkit: Expanding methodologies for a changing world

March 12, 2025

James Lang

"Designing community is more like gardening than building a machine."

James Lang

If you can design an app, you can design a community

May 22, 2025

Clemens Janssen

"Ops-first means standardizing processes so we can scale and onboard new team members quickly."

Clemens Janssen Jane Davis

Efficiently Scaling Research as a Team of One

March 28, 2023

Lija Hogan

"UX researchers should learn Python or R and how to leverage AI APIs to process unstructured data."

Lija Hogan Milan Mijatovic Sam Proulx Louis Rosenfeld

Three Years Out: Perspectives on the Near-Term Future of User Research

March 15, 2024

Etienne Fang

"The person sitting next to you probably solved that problem already—just talk to one another."

Etienne Fang

Power of Insights: Why sharing is better than silos with Uber’s Insights Platform

December 16, 2019