Key Insights

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  Research democratization empowers non-researchers to conduct research but requires careful management to avoid poor quality and misuse.

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  Lisa Reichelt warns that research can be misused to prematurely validate ideas, suggesting no research is better than bad research.

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  Jared Spool critiques the term democratization, highlighting risks of arrogance in delegating research to others solely for convenience.

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  Kathleen proposes a framework based on organizational research maturity and researcher presence to guide when democratization helps or hinders.

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  When research maturity and presence are both high, democratization is optional and can build empathy but is not necessary.

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  In medium maturity but high researcher presence contexts, democratization helps others learn research by doing, improving early-stage involvement.

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  Low researcher presence but high maturity organizations can use democratization to advocate for more research investment.

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  In low maturity and low researcher presence situations, democratization can overwhelm lone researchers with administrative burden rather than freeing them.

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  Research done by democratized teams may lack coordination, risking duplicated effort and isolated insights.

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  Teaching others research skills supports professional growth and confidence but must be balanced with researchers’ hands-on practice needs.

Notable Quotes