Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

The Next 100 Years of Civic Design: How Might We Better Rise to Meet the Challenges of Today and Tomorrow?
Gold
Friday, December 10, 2021 • Civic Design 2021
Share the love for this talk
The Next 100 Years of Civic Design: How Might We Better Rise to Meet the Challenges of Today and Tomorrow?
Speakers: Meghan Hellstern and Joanne Dong
Link:

Summary

Civic design has achieved much success in recent decades by focusing on delivering better public services and designing interactions between government and residents. However, to meet the complex challenges humanity and earth face, civic design must evolve so its full potential as a practice and community can be harnessed to address today’s wicked problems, such as mental health, inequality, and climate change. Join us as we explore the paradigm shifts and practices we believe are urgently needed to maximize the impact and relevance of civic design: from human-centered to life-centered; from design thinking to complexity thinking; from ego-systems to eco-systems… and beyond.

Key Insights

  • Civic design has evolved from business-centered to more human-centered and is now positioned to shift towards life-centered design that includes plants, animals, and ecosystems.

  • Current design methods like design thinking often focus too narrowly on immediate and predictable futures, missing long-term systemic impacts.

  • Expertise-led design can inadvertently replicate harmful power dynamics instead of empowering communities.

  • Zane’s 22nd century Civic design team exemplifies a decentralized, community-led, interdisciplinary approach using complexity thinking and AI to manage ecosystems and address hyperlocal crises.

  • Transitioning to a new design paradigm requires stabilizers to maintain current systems, housekeepers to manage endings, and trailblazers to create emergent new patterns.

  • Radical participatory, regenerative, trauma-responsive, relational, emergent, pluralistic, and commons-focused designs are key patterns in evolving Civic design practice.

  • Restoring human senses and reconnecting to nature is foundational to effective sense-making for addressing complex civic challenges.

  • Visual tools like Wicked problem mapping and Giga Maps help communicate systemic relationships and incentivize holistic, long-term thinking across silos.

  • Addressing intertwined crises like climate change, mental health, and inequality requires moving beyond symptom-focused solutions to systemic interventions.

  • Designers hold a unique responsibility to shape culture and values that will determine the future of humanity and all life on Earth.

Notable Quotes

"Design creates culture, culture shapes values, and those values in turn determine the future."

"Is this enough? Can Civic design do more? There’s a crisis and pressing need for us to evolve our practice."

"The pale blue dot, that tiny speck in the vast universe, reminds us of our precious, unique responsibility to take care of this planet."

"Zane’s team works life-centered, collaborating with plants, animals, and ecosystems, expanding Civic design beyond human systems."

"Today’s problems come from yesterday’s solutions."

"How might we empower communities to initiate, lead, and design solutions that impact them directly?"

"Regenerative design is about healing and nourishing instead of exploiting and destroying."

"Relational design privileges relationships and reciprocity not only between people but also with rivers, mountains, and animals."

"Emergence means that something new arises through simple interactions; we design interactions so systems find their own desirable solutions."

"What role do you want to play in helping save us and our beautiful planet from ourselves?"

Ask the Rosenbot
Frances Yllana
DesignOps Exposed: What do our peers really think of us?
2025 • DesignOps Summit 2025
Gold
Erin May
Distributed, Democratized, Decentralized: Finding a Research Model to Support Your Org
2022 • Advancing Research 2022
Gold
Erin Weigel
Real-world lessons to improve your conversion rates
2024 • Rosenfeld Community
Michaela Mora
Advanced Concept Testing Approaches To Guide Product Development and Business Decisions
2022 • Advancing Research 2022
Gold
Megan Clegg
Space for Everyone: Reframing Accessibility Through a Wider Lens
2021 • Design at Scale 2021
Gold
Andy Warr
Under My (Research) Umbrella: The Benefits and Challenges of Building a Unified Insights Function
2024 • Advancing Research 2024
Gold
Jason Mesut
Shaping design, designers and teams
2018 • DesignOps Summit 2018
Gold
Tom Armitage
Day 2 Panel: Looking ahead: Designing with AI in 2026
2025 • Designing with AI 2025
Gold
Marisa Bernstein
It Takes GRIT: Lessons from the Small, but Mighty World of Civic Usability Testing
2021 • Civic Design 2021
Gold
Matt Webb
Context Window: Five Futures for AI
2025 • Designing with AI 2025
Gold
Juhan Sonin
Design Now! The Agenda for Action
2025 • Rosenfeld Community
Elizabeth Sklar
Co-creating research enablement with your tech org: a case study
2026 • Advancing Research 2026
Conference
Jessamyn Edwards
Surviving Your UX Career in Enterprise Design
2021 • Enterprise Community
Jen Briselli
Learning Is The Engine: Designing & Adapting in a World We Can’t Predict
2025 • Rosenfeld Community
Dave Hoffer
UX Job Search AMA #3 with Joanne Weaver and Dave Hoffer
2025 • Rosenfeld Community
James Chudley
Decarbonising User Journeys: How minimising enables us to do more with less
2025 • Climate UX Interest Group

More Videos

Bria Alexander

"The program page has a time zone selector so everyone can attend sessions on their local time without confusion."

Bria Alexander

Opening Remarks

September 9, 2022

Nick Lewis

"Clients often want flashy autoplay video even though it negatively impacts performance and sustainability."

Nick Lewis

Designing and building low-carbon websites independently

November 18, 2025

Ryan Rumsey

"When you manage a team or become a director, you’re more like a small business owner than a creative."

Ryan Rumsey

Business Influence Without Losing Your Soul

January 14, 2021

Chris Chapo

"We realized we were measuring the wrong things — we focused on lagging indicators rather than the leading ones we could influence."

Chris Chapo

Data Science and Design: A Tale of Two Tribes

May 13, 2015

Jeff Gothelf

"If you don’t tell teams what to make, they need a product discovery process to decide what to build."

Jeff Gothelf

Who does what by how much?

November 20, 2025

Harry Max

"You have to choose what you’re going to do in order to win—and implicitly what you’re not going to do."

Harry Max

Priority Zero: Some Things are More Equal than Others

June 9, 2016

Jesse Zolna

"Doing research is not always the most natural transition for people who don't really care about research."

Jesse Zolna

Inviting the Whole Org to Come See For Yourself

March 30, 2020

Jess Greco

"Everyone wants to have an impact on the decisions being made no matter what the role is called."

Jess Greco

Claiming your power: Practical tools for amplifying your unique voice

March 13, 2025

Saara Kamppari-Miller

"There are so many different definitions for what inclusion is and they are all correct."

Saara Kamppari-Miller

Theme Three Intro

September 9, 2022