Alana Washington
Senior Design Manager, Uber Freight
Alana Washington is a design leader, strategist, and researcher with over a decade of experience in the field. She currently manages the Shipper Experience Design team at Uber Freight, is Chair of SF Design Week, and a curator for Rosenfeld's Design Ops Summit. Prior to Freight, she managed design teams at Capital One and GfK custom research; and worked in Organizational Effectiveness at HBO. She holds an MA in Industrial/Organizational Psychology from NYU.
Rosenverse talks by Alana:
" Without physical health, we cannot have creative health, and then we cannot have organizational health. "
Theme 1: Introduction and Provocation
January 8, 2024
" We picked the pre-pick use case because it’s the most volatile part of the process and the most within our control. "
(Remote) Service Design: A Transformation Case Study
June 8, 2022
" We’ve got Tim Gilligan, Meredith Blackbrand, and Bria Alexander on a panel about the future of design ops. "
Theme 3 Intro
October 1, 2021
" Evangelizing and doing design ops day-to-day is a tough balance when resources are slim. "
DesignOps Community Sensing Session
May 13, 2021
