Alana Washington
Senior Design Manager, Uber Freight
Alana Washington is a design leader, strategist, and researcher with over a decade of experience in the field. She currently manages the Shipper Experience Design team at Uber Freight, is Chair of SF Design Week, and a curator for Rosenfeld's Design Ops Summit. Prior to Freight, she managed design teams at Capital One and GfK custom research; and worked in Organizational Effectiveness at HBO. She holds an MA in Industrial/Organizational Psychology from NYU.
Rosenverse talks by Alana:
"The resilient design ops team of one lands this concept of resilience at the level of ourselves as practitioners."
Theme 1: Introduction and Provocation
January 8, 2024
"The voice of the shipper needs to drive the conversations we have internally."
(Remote) Service Design: A Transformation Case Study
June 8, 2022
"We're going to start with hearing from Anglos about the state of design ops report."
Theme 3 Intro
October 1, 2021
"The event aims to cultivate solidarity and community among professionals experiencing similar challenges."
DesignOps Community Sensing Session
May 13, 2021
