Alana Washington
Senior Design Manager, Uber Freight
Alana Washington is a design leader, strategist, and researcher with over a decade of experience in the field. She currently manages the Shipper Experience Design team at Uber Freight, is Chair of SF Design Week, and a curator for Rosenfeld's Design Ops Summit. Prior to Freight, she managed design teams at Capital One and GfK custom research; and worked in Organizational Effectiveness at HBO. She holds an MA in Industrial/Organizational Psychology from NYU.
Rosenverse talks by Alana:
" Design ops is the heart, the connective tissue of our design organizations. "
Theme 1: Introduction and Provocation
January 8, 2024
" Demand is ultimately outstripping supply, and carrier rates are rising, pushing up prices for shippers. "
(Remote) Service Design: A Transformation Case Study
June 8, 2022
" We heard from the community through surveys which helped us understand what you hope to see at this year's Design Ops Summit. "
Theme 3 Intro
October 1, 2021
" Sometimes you’re just laying the foundational bricks so an idea or process can get off the ground. "
DesignOps Community Sensing Session
May 13, 2021
