Monday, January 8, 2024 • Enterprise Experience 2020

Gold

Lead Effectively While Preserving Team Autonomy with Growth Boards

Jackie Ho • Design Practice Lead, VMware

Monday, January 8, 2024 • Enterprise Experience 2020

Gold

Theme 2: Discussion

Kit Unger • SVP, Design, MURAL
Jackie Ho • Design Practice Lead, VMware
Veevi Rosenstein • Director, Experience Research, Zendesk
Vasileios Xanthopoulos • Lead User Experience Designer, The LEGO Group

Monday, January 8, 2024 • Enterprise Experience 2020

Gold

Partnership Playbook: Lessons Learned in Effective Partnership

Frank Duran • Design Director, USAA

Monday, January 8, 2024 • Enterprise Experience 2020

Gold

Time to Make the Donuts: How User Research Helped Bridge Disparate Teams

Sharon Bautista • Staff User Experience Researcher, Mozilla

Monday, January 8, 2024 • Enterprise Experience 2020

Gold

Scaling UX Past the Size of Your Team

Abbey Smalley • Former Head of Design Programs, Amazon
Sylas Souza • Director of Product Design, Merchandising & Design Systems, Target

Monday, January 8, 2024 • Enterprise Experience 2020

Gold

Theme 4: Intro

Bob Baxley • SVP, Design & Experience at ThoughtSpot

Monday, January 8, 2024 • Enterprise Experience 2020

Gold

Theme 4: Discussion

Bob Baxley • SVP, Design & Experience at ThoughtSpot
Sara Asche Anderson • Senior Director, Customer Experience Design & Research, Best Buy
Sharon Bautista • Staff User Experience Researcher, Mozilla
Frank Duran • Design Director, USAA
Jamie Kaspszak • Sr. Manager, Experience Strategy & Capability Development, Best Buy
Abbey Smalley • Former Head of Design Programs, Amazon
Sylas Souza • Director of Product Design, Merchandising & Design Systems, Target

Monday, January 8, 2024 • Enterprise Experience 2020

Gold

Not Your Ordinary Re-Brand: Design's Path to Driving Customer Obsession at Best Buy

Sara Asche Anderson • Senior Director, Customer Experience Design & Research, Best Buy
Jamie Kaspszak • Sr. Manager, Experience Strategy & Capability Development, Best Buy

Monday, January 8, 2024 • Enterprise Experience 2020

Gold

Interactive Keynote: Social Change by Design

Denise Jacobs • Founder + CEO of The Creative Dose
Nancy Douyon • International User Experience Researcher, Uber
Renee Reid • Staff UX Design Researcher, LinkedIn
Lisa Welchman • Author of Managing Chaos

Monday, January 8, 2024 • Enterprise Experience 2020

Gold

Aligning Teams with Choreography

Séamus Byrne • Co-founder and Director of User Experience, Graphic Mint

Monday, January 8, 2024 • Enterprise Experience 2020

Gold

Theme 3: Intro

Dan Willis • Consultant, U.S. Digital Service

Monday, January 8, 2024 • Enterprise Experience 2020

Gold

Bridging the Gap: Making the Most of the Differences Between Agency and Enterprise

Melinda Belcher • Senior Director, Customer Experience & Design, Mastercard

Monday, January 8, 2024 • Enterprise Experience 2020

Gold

Lessons from a Toxic Work Relationship

Darian Davis • Senior Experience Designer, Think Company

Monday, January 8, 2024 • Enterprise Experience 2020

Gold

Hands or Brains? How to Hire for Strategy, Strategically

Sol Mesz • Product Strategy Director, Kambrica

Monday, January 8, 2024 • Enterprise Experience 2020

Gold

Helping Them Help Us

Michele Wong • Director, UX, PwC

Monday, January 8, 2024 • Enterprise Experience 2020

Gold

What Is My Value? Two Takes and Some Mistakes

Shahrzad Samadzadeh • VP of Design, Salesforce

Monday, January 8, 2024 • Enterprise Experience 2020

Gold

Theme 3 Discussion

Smitha Papolu • Senior Interaction Designer, Intuit
Nova Wehman-Brown • Senior Manager of UX Research and Strategy, Accela
Melissa Schmidt • Director of Research, Autodesk
Adam Menter • Senior Program Manager, Social & Community Innovations, Autodesk

Monday, January 8, 2024 • Enterprise Experience 2020

Gold

Welcome

Bria Alexander • DesignOps Curator
Louis Rosenfeld • Principal, Rosenfeld Media

Monday, January 8, 2024 • Enterprise Experience 2020

Gold

The Tale of Two Companies: Building a Successful UX Practice in a Century-Old Enterprise

Rob Mitzel • DesignOps and Enablement Team Supervisor, Ford Motor Company
Sébastien Malo • UX Research and Design Manager, CN

Monday, January 8, 2024 • Enterprise Experience 2020

Gold

Theme 1: Intro

Lada Gorlenko • Senior Director of Research at MURAL

Monday, January 8, 2024 • Enterprise Experience 2020

Gold

Level Up Your Program with ProductOps

Ivana Ng • Director of Product, Nava PBC

Monday, January 8, 2024 • Enterprise Experience 2020

Gold

Breathing Room for Delight

Sharbani Dhar • Program Design Lead, Australia Post

Monday, January 8, 2024 • Enterprise Experience 2020

Gold

Theme 1: Discussion

Lada Gorlenko • Senior Director of Research at MURAL
Sharbani Dhar • Program Design Lead, Australia Post
Sébastien Malo • UX Research and Design Manager, CN
Rob Mitzel • DesignOps and Enablement Team Supervisor, Ford Motor Company
Ivana Ng • Director of Product, Nava PBC
Michal Anne Rogondino • Founder & CEO, Rocket Communications, Inc.

Monday, January 8, 2024 • Enterprise Experience 2020

Gold

The Authentic UX Talent Show

Ana Maria Montero Barrantes • UX UI Designer at Land Scout
Aditi Dhar • UX Designer, Rockset
Michelle Kaplan • Director of Business Development
Nate Osborne • Senior UX Manager, Ultimate Software
Matt Laurence • Principal UX Designer and Manager, Akamai Technologies

Monday, January 8, 2024 • Enterprise Experience 2020

Gold

Saving Outer Space: The First UX Design System for Our Nation’s Satellites

Michal Anne Rogondino • Founder & CEO, Rocket Communications, Inc.

Monday, January 8, 2024 • Enterprise Experience 2020

Gold

Theme 2 Intro

Jemma Ahmed • Advancing Research Curator

Monday, January 8, 2024 • Enterprise Experience 2020

Gold

Building for Scale: Creating the Zendesk UX Research Practice

Veevi Rosenstein • Director, Experience Research, Zendesk

Monday, January 8, 2024 • Enterprise Experience 2020

Gold

A Top-Down and Bottom-Up Approach to User-Centric Maturity at Scale

Vasileios Xanthopoulos • Lead User Experience Designer, The LEGO Group

Monday, January 8, 2024 • Enterprise Experience 2020

Gold

Spatial Collapse: Designing for Emergent Culture

Tricia Wang • Tech Ethnographer