Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Opening Remarks
Gold
Wednesday, November 16, 2022 • Civic Design 2022
Share the love for this talk
Opening Remarks
Speakers: Louis Rosenfeld and Bria Alexander
Link:

Summary

Lou Rose from Rosenfeld Media opens the second Civic Design Conference by framing it as an ongoing community conversation rather than a typical conference. She highlights the diverse, international nature of Civic Design practitioners, spanning government levels and community organizations. Lou encourages attendees to actively engage and participate through Slack channels and cohorts rather than passively consume content. Bria Alexander, Adobe’s senior design program manager and conference emcee, shares the agenda focused on themes like the decade cycle, shifting power structures in design, and physical environment interactions beyond screens. She also explains conference logistics such as timezone settings, sponsor sessions which are free and non-sales promotional, and break schedules. Accessibility and engagement are supported via Slack for direct interaction with speakers, peers, and customer support. MJ Broadband, a seasoned user experience consultant, contributes sketch notes for every session to enrich participant understanding and retention. The conference code of conduct ensures a respectful, safe virtual environment for all attendees. Together, Lou and Bria set an inviting, well-organized tone to maximize learning and community connection.

Key Insights

  • Civic design is an emerging international community spanning federal to tribal local governments and community organizations.

  • The conference encourages active participation over passive consumption, fostering ongoing engagement via Slack beyond the event days.

  • Sponsor sessions are free, non-sales focused, and scheduled not to overlap with the main program, broadening accessible content.

  • There is a deliberate focus on inclusivity with cohorts and Slack channels to help attendees find appropriate community groups.

  • Session resources including notes, sketches, videos, and decks are made available promptly, reducing the need for attendees to take notes.

  • MJ Broadband’s live sketch notes combine user experience expertise with graphic facilitation, enhancing content clarity and engagement.

  • Multiple Slack channels are dedicated to different purposes: general discussion, customer support, sponsor engagement, and cohort interaction.

  • Conference planners intentionally included ample breaks between sessions to avoid participant fatigue and encourage reflection.

  • The conference uses a carefully structured open hashtag strategy (#CD2022) for social media, creating broader visibility and interaction.

  • A strong code of conduct and proactive support mechanisms are emphasized to maintain a respectful and safe virtual community environment.

Notable Quotes

"I didn’t say conference because this is really a highly polished snapshot of a conversation this community is having."

"Go out the next three days as being part of this conversation rather than simply sitting back and being a consumer of information."

"Civic design is relatively new and spans all kinds of government agencies from federal and national down to tribal and local."

"Sponsor sessions are free, not sales pitches, and do not overlap with the main program so anyone can attend."

"You will come away from this conference with so many artifacts from these talks you won’t miss anything."

"Join our Slack channels—it’s really where the party is with gifts, jokes, and amazing conversations."

"MJ Broadband’s sketch notes will make your conference experience 10 times easier."

"There’s no need to take notes because session notes, videos, and decks will be shared promptly on the conference site."

"We are still a community even though we are virtual and are obliged to treat each other with kindness and respect."

"If you ever feel unsafe in our virtual community, we want to know about it so we can provide support."

Ask the Rosenbot
William Newton
How to Lead With Data, and Without Data
2023 • Enterprise UX 2023
Gold
Gillian Salerno-Rebic
Redefining Speed and Scale: How Accenture’s GrowthOS Uses AI-Simulated Insights to Reduce Risk and Accelerate Innovation
2025 • Designing with AI 2025
Gold
Sarah Williams
Verizon_A Framework for CX Transformation
2024 • Design at Scale 2021
Gold
JP Allen
Navigating the UX Tool Landscape
2021 • Advancing Research 2021
Gold
Sam Proulx
Online Shopping: Designing an Accessible Experience
2023 • DesignOps Summit 2023
Gold
Tracy McGoldrick
IBM User Experience Program—The What, Why and How
2021 • Advancing Research Community
Megan Nipe
Human-Centered Design for Engagement: Maturing from Newsletterville to Personalized, One-to-One Messaging
2021 • Civic Design 2021
Gold
Robin Beers
How to create actionable insight in the face of politics and silos [Advancing Research Community Workshop Series]
2023 • Advancing Research Community
Ash Brown
Silver Linings: What DesignOps Learned in the Shift to WFH
2020 • DesignOps Summit 2020
Gold
Dana Bishop
2022: The Year UX Demonstrates its Business Impact
2022 • Advancing Research 2022
Gold
Louis Rosenfeld
GenAI for UXers: A Rosenbot Demo and Discussion
2025 • DesignOps Summit 2025
Conference
Bryce Benton
[Demo] AI-powered UX enhancement: Aligning GitHub documentation with USWDS at Austin Public Library
2024 • Designing with AI 2024
Gold
Steve Baty
Breaking Out of Ruts: Tips for Overcoming the Fear of Change
2016 • Enterprise UX 2016
Gold
Jilanna Wilson
Distributed DesignOps Management
2019 • DesignOps Community
Llewyn Paine
Day 1 Using AI in UX with Impact
2025 • Designing with AI 2025
Gold
Harry Max
Failure Friday #5: Lessons from a SaaS Design Failure
2025 • Rosenfeld Community

More Videos

Miles Orkin

"Ask yourself: are we having fun? Are we being authentic? Are we honoring our emotions? Those are the key questions."

Miles Orkin

Creativity and Culture

November 8, 2018

Mike Brzozowski

"Clear, straightforward language paired with progressive disclosure helps overcome skepticism and greenwashing fears."

Mike Brzozowski Laura Palotie Steve Isley Nancy Tsang

UX in everyday products: Empowering climate conscious choices

July 17, 2024

Iain McMaster

"More frequent, open communication and direct conversations helped us avoid assumptions and deliver something usable quickly."

Iain McMaster IHan Cheng

Design and Product: from Frenemy to Harmony

November 29, 2023

JP Allen

"We’re always taking suggestions for new apps to add to the tools map for later iterations."

JP Allen Holly Holden

Navigating the UX Tools Landscape

October 1, 2021

Alla Weinberg

"The goal is not to always stay in a safe state, but to create environments where we can recover back to safety quickly."

Alla Weinberg

Workers Are Sick of Change: The Cure is Psychological Safety

June 6, 2023

Dan Willis

"Every speaker before me had these pristine backgrounds; I’m a slob and feeling self-conscious about it."

Dan Willis

Theme 3: Intro

January 8, 2024

Dean Broadley

"If you want to go fast, go alone; if you want to go far, go together."

Dean Broadley

Not Black Enough to be White

January 8, 2024

Nalini P. Kotamraju

"Sharing is hustle — holding brown bags, office hours, town halls, and surveys to get feedback."

Nalini P. Kotamraju

An Organizational Story: Salesforce Lightning Design System

June 9, 2016

Janelle Estes

"Don't be precious but don't be reckless either when opening research access to others."

Janelle Estes

UX Research Trends

January 28, 2021