Bethany Brown
Head of Service Design, frog
Bethany has worked at leading design studios in London, Dubai and San Francisco leading teams to research and deliver products and services that are live in the world today. Today she leads Service Design at frog North America and has experience working across a multitude of industries. She ensures no interaction or touchpoint is left to chance, but rather is designed down to the details and makes sense end-to-end. Her ability to lead multiple practices to design each part of an end-to-end experience is what sets her apart; she provides expertise on both the overall strategic approach and the detailed delivery.