Tamara Kartoziia
Senior Service Designer and CX Architect, AUTODOC PRO
Tamara Kartoziia is a Senior Service Designer at AUTODOC PRO, where she leads the design of hybrid B2B services (digital + operational) across Europe. With a background in marketing, psychology, and CX strategy, she builds systems that bring customer behavior into business decisions. Her work has helped cross-functional teams align faster, reduce uncertainty, and launch in complex markets with confidence. From field research to C-level frameworks, Tamara’s practice turns customer insight into strategic impact. She believes in empathy, systems thinking — and dancing through complexity.
