Summary
Details to come.
Key Insights
-
•
Starting meetings or classes with a simple warm-up increases attentiveness and presence.
-
•
Remote teaching often results in students keeping cameras off, impacting engagement, but this can be navigated with inclusive strategies.
-
•
Peloton taught the speaker practical leadership lessons including compassion, collaboration, and community support.
-
•
Consistency is critical in leadership and personal growth, exemplified by the speaker's 73-week exercise streak.
-
•
Inclusive leadership requires acknowledging where people are physically and emotionally, offering alternatives accordingly.
-
•
Organizations must consistently provide education and enforce policies addressing discrimination, considering intersectional identities.
-
•
Leadership must listen actively and avoid placing the burden of diversity work solely on marginalized groups.
-
•
Recognizing external stressors such as global events is essential to empathetic leadership and inclusive workplaces.
-
•
Language matters; everyday expressions can unintentionally exclude or offend marginalized communities.
-
•
Inclusion and accessibility should be embedded into every designer's responsibilities, not isolated to specialists.
Notable Quotes
"I had you all do a warm-up before we started to help everyone be present and calm."
"Sometimes working with a bunch of boxes and letters on Zoom was the reality of remote classes."
"Be compassionate with yourself and others. Not everyone likes high fives, and that's okay."
"Collaboration is key. I'm never alone in a Peloton class, even at 4:30 in the morning."
"Consistency is key. I'm on a 73-week streak right now, and that's pretty badass."
"Identity is not monolithic; policies should address layered experiences."
"It is not the responsibility of marginalized groups to do all the educating about their experiences."
"Listen is a skill that is not emphasized enough in leadership."
"Watch your language; terms like 'that's so lame' can be exclusionary or offensive."
"Inclusion and accessibility need to be part of every designer's role, even if today it is one person's job."
Or choose a question:
More Videos
"Accessibility is a great example where OKRs can unify multiple product and design teams to a non-negotiable standard."
Bria Alexander Benson Low Natalya Pemberton Stephanie GoldthorpeOKRs—Helpful or Harmful?
January 20, 2022
"Collaboration is not just beneficial, it's essential for effective climate action."
Ash BrownSilver Linings: What DesignOps Learned in the Shift to WFH
October 23, 2020
"We used standard metrics like task success, time to complete, number of errors, confidence, and delight."
Discussion
June 9, 2017
"We redesigned how we spend time together by moving announcements to asynchronous channels so meetings could focus on innovation."
Melissa TsangFrom Insights to Action: Driving Business Values through DesignOps
January 8, 2024
"We share the inconvenience of meeting times across time zones, alternating so no one team always bears it."
Jilanna WilsonDistributed Design Operations Management
October 23, 2019
"Good services are verbs, bad services are nouns – using verbs helps users know where they are in the workflow."
Boon Yew ChewMaking Sense of Systems—and Using Systems to Make Sense of the Enterprise
June 6, 2023
"Some needs proved full-time, so hybrid staffing models are often short term or mixed part-time."
Alicia MootyDesign Staffing Models
September 30, 2021
"Please be nice, respect each other, and carry yourself as if you were at your day job."
Bria AlexanderOpening Remarks
June 10, 2021
"No one hated technologists, they just didn’t know who they were because there were no personal relationships cross teams."
Husani OakleyBias Towards Action: Building Teams that Build Work
June 14, 2018
Latest Books All books
Dig deeper with the Rosenbot
Why does Daniel argue that empathy in design is often reduced to a cognitive exercise rather than emotional connection?
How do different game monetization models like pay-to-express and pay-for-power impact user communities?
How does emergence impact design thinking when working with complex systems?