Rosenverse
Asking the Right Questions: Life, Hope and Moving Forward During the Pandemic

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Asking the Right Questions: Life, Hope and Moving Forward During the Pandemic

Gold
Friday, June 10, 2022 • Design at Scale 2022
Share the love for this talk
Asking the Right Questions: Life, Hope and Moving Forward During the Pandemic
Speakers: Reginé Gilbert
Link:

Summary

Details to come.

Key Insights

  • •

    Starting meetings or classes with a simple warm-up increases attentiveness and presence.

  • •

    Remote teaching often results in students keeping cameras off, impacting engagement, but this can be navigated with inclusive strategies.

  • •

    Peloton taught the speaker practical leadership lessons including compassion, collaboration, and community support.

  • •

    Consistency is critical in leadership and personal growth, exemplified by the speaker's 73-week exercise streak.

  • •

    Inclusive leadership requires acknowledging where people are physically and emotionally, offering alternatives accordingly.

  • •

    Organizations must consistently provide education and enforce policies addressing discrimination, considering intersectional identities.

  • •

    Leadership must listen actively and avoid placing the burden of diversity work solely on marginalized groups.

  • •

    Recognizing external stressors such as global events is essential to empathetic leadership and inclusive workplaces.

  • •

    Language matters; everyday expressions can unintentionally exclude or offend marginalized communities.

  • •

    Inclusion and accessibility should be embedded into every designer's responsibilities, not isolated to specialists.

Notable Quotes

"I had you all do a warm-up before we started to help everyone be present and calm."

"Sometimes working with a bunch of boxes and letters on Zoom was the reality of remote classes."

"Be compassionate with yourself and others. Not everyone likes high fives, and that's okay."

"Collaboration is key. I'm never alone in a Peloton class, even at 4:30 in the morning."

"Consistency is key. I'm on a 73-week streak right now, and that's pretty badass."

"Identity is not monolithic; policies should address layered experiences."

"It is not the responsibility of marginalized groups to do all the educating about their experiences."

"Listen is a skill that is not emphasized enough in leadership."

"Watch your language; terms like 'that's so lame' can be exclusionary or offensive."

"Inclusion and accessibility need to be part of every designer's role, even if today it is one person's job."

Ask the Rosenbot
Jon Fukuda
Theme 3 Intro
2024 • DesignOps Summit 2024
Gold
Paul Pangaro, PhD
Systems Disciplines: Table Stakes for 21st Century Organizations
2023 • Enterprise UX 2023
Gold
Jess Greco
Claiming your power: Practical tools for amplifying your unique voice
2025 • Advancing Research 2025
Gold
Sara Asche Anderson
Not Your Ordinary Re-Brand: Design's Path to Driving Customer Obsession at Best Buy
2024 • Enterprise Experience 2020
Gold
Craig Brookes
"Just Make it Look Good" and Other Ways We're Misunderstood
2021 • Design at Scale 2021
Gold
Liza Pemstein
Scaling Research Via an Ops First Model at Clever
2023 • Advancing Research 2023
Gold
Sheryl Cababa
Expanding Your Design Lens with Systems Thinking
2023 • Enterprise Community
George Aye
That Quiet Little Voice: When Design and Ethics Collide
2022 • Civic Design 2022
Gold
Zariah Cameron
Streamlining an Inclusive Design Practice
2023 • DesignOps Summit 2023
Gold
How to Identify and Increase your "Experience Quotient"
2018 • Enterprise Experience 2018
Gold
Jemma Ahmed
Bringing together market and user research
2019 • Advancing Research Community
Paul Ford
New work, new words: A glossary for AI
2026 • Designing with AI 2026
Gold
Karen McGrane
AI for Information Architects: Are the robots coming for our jobs?
2024 • Rosenfeld Community
Alfred Kahn
A Seat at the Table: Making Your Team a Strategic Partner
2023 • Design in Product 2023
Gold
Jacqui Frey
Scale is Social Work
2020 • DesignOps Community
Peter Merholz
Customer-Centered Design Organizations
2017 • Enterprise Experience 2017
Gold

More Videos

John Donmoyer

"If you never want to fully embed yourself in engineering, that’s fine too — you don’t have to show anyone the code you generate."

John Donmoyer

Shipping your code generation experiments to production

June 11, 2025

Melissa Schmidt

"We ditched the lab coats because they were a little off-putting."

Melissa Schmidt Adam Menter

How UX Research Hit It Big in Las Vegas

June 4, 2019

Snehal Pendharkar

"AI helped me challenge operational workflows and ask why approvals happen multiple times across systems."

Snehal Pendharkar

Conducting pre-research with AI agent personas: Pressure-testing concepts for expert workflows

June 10, 2026

Elizabeth Churchill

"Material Design is both a design philosophy and a framework used by almost all Google apps in some form."

Elizabeth Churchill

Exploring Cadence: You, Your Team, and Your Enterprise

June 8, 2017

Peter Van Dijck

"The product is imperfect, probably about 60 percent there, but if we get to 80 percent it will be a compelling tool for UX content."

Peter Van Dijck Louis Rosenfeld

Coffee with Lou #4: Taking a Peek Under the Rosenbot's Hood

June 14, 2024

David Sternberg

"Friction isn’t just annoying; it’s a force that reshapes behavior and can slow or stop user flow."

David Sternberg

Uncovering the hidden forces shaping user behavior

July 17, 2025

Marieke McCloskey

"We are really good at finding problems, but the opportunity solution tree helps pick the best ones to focus on."

Marieke McCloskey

User Science: Product Analytics & User Research

March 11, 2021

Sam Proulx

"Sometimes accessibility isn’t perfect, but consistency lets me shop on Amazon in my sleep because of muscle memory."

Sam Proulx

Online Shopping: Designing an Accessible Experience

October 3, 2023

Sean Dolan

"Too often journeys are these beautiful artifacts that no one actually understands or uses."

Sean Dolan

A Practical Look at Creating More Usable Enterprise Customer Journeys

October 31, 2019