Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Asking the Right Questions: Life, Hope and Moving Forward During the Pandemic

Gold
Friday, June 10, 2022 • Design at Scale 2022
Share the love for this talk
Asking the Right Questions: Life, Hope and Moving Forward During the Pandemic
Speakers: Reginé Gilbert
Link:

Summary

Details to come.

Key Insights

  • Starting meetings or classes with a simple warm-up increases attentiveness and presence.

  • Remote teaching often results in students keeping cameras off, impacting engagement, but this can be navigated with inclusive strategies.

  • Peloton taught the speaker practical leadership lessons including compassion, collaboration, and community support.

  • Consistency is critical in leadership and personal growth, exemplified by the speaker's 73-week exercise streak.

  • Inclusive leadership requires acknowledging where people are physically and emotionally, offering alternatives accordingly.

  • Organizations must consistently provide education and enforce policies addressing discrimination, considering intersectional identities.

  • Leadership must listen actively and avoid placing the burden of diversity work solely on marginalized groups.

  • Recognizing external stressors such as global events is essential to empathetic leadership and inclusive workplaces.

  • Language matters; everyday expressions can unintentionally exclude or offend marginalized communities.

  • Inclusion and accessibility should be embedded into every designer's responsibilities, not isolated to specialists.

Notable Quotes

"I had you all do a warm-up before we started to help everyone be present and calm."

"Sometimes working with a bunch of boxes and letters on Zoom was the reality of remote classes."

"Be compassionate with yourself and others. Not everyone likes high fives, and that's okay."

"Collaboration is key. I'm never alone in a Peloton class, even at 4:30 in the morning."

"Consistency is key. I'm on a 73-week streak right now, and that's pretty badass."

"Identity is not monolithic; policies should address layered experiences."

"It is not the responsibility of marginalized groups to do all the educating about their experiences."

"Listen is a skill that is not emphasized enough in leadership."

"Watch your language; terms like 'that's so lame' can be exclusionary or offensive."

"Inclusion and accessibility need to be part of every designer's role, even if today it is one person's job."

Ask the Rosenbot
Jackie Ho
Lead Effectively While Preserving Team Autonomy with Growth Boards
2024 • Enterprise Experience 2020
Gold
Kit Unger
Theme 1 Intro
2022 • Design at Scale 2022
Gold
Jason Mesut
Shaping design, designers and teams
2018 • DesignOps Summit 2018
Gold
Shazia Ali
Communication: Innovative techniques for making your voice heard [Advancing Research Community Workshop Series]
2024 • Advancing Research Community
Bram Wessel
Enterprise Information Architecture
2020 • Enterprise Community
Ovetta Sampson
Turning UX Passion into Real Product Influence
2023 • Enterprise UX 2023
Gold
Trisha Terhar
Empathizing with the Empowered: Non-Researcher Responses to Democratization
2022 • Advancing Research 2022
Gold
Tim Frick
The journey of building a sustainable design practice
2025 • Climate UX Interest Group
Melissa Tsang
From Insights to Action: Driving Business Values through DesignOps
2024 • DesignOps Summit 2020
Gold
Jim Kalbach
Jazz Improvisation as a Model for Team Collaboration
2017 • DesignOps Summit 2017
Gold
Sean McKay
Coexisting with non-researchers: Practical strategies for a democratized research future
2025 • Advancing Research 2025
Gold
Rebecca Gimenez
Work in Progress: Service Design at Airbnb
2024 • Advancing Service Design 2024
Gold
Aurobinda Pradhan
Introduction to Collaborative DesignOps using Cubyts
2022 • DesignOps Summit 2022
Gold
Abbey Smalley
Today’s Design Ops and Programs Landscape & Career Paths
2023 • DesignOps Summit 2023
Gold
Rachael Dietkus, LCSW
Leading through the long tail of trauma
2022 • Enterprise Community
Indi Young
Thinking styles: Mend hidden cracks in your market
2025 • Rosenfeld Community

More Videos

Llewyn Paine

"Blurring user faces loses context and doesn’t address voice privacy, making it an inadequate solution."

Llewyn Paine

[Demo] Deploying AI doppelgangers to de-identify user research recordings

June 5, 2024

Ned Dwyer

"Not every problem needs research; sometimes it’s fine to ship quickly and learn after."

Ned Dwyer

Right horses for the right courses – how and when to democratize research

November 20, 2025

Peter Van Dijck

"The reason Cloud Code has such product market fit is because it shows what it’s doing, building trust."

Peter Van Dijck

Building impactful AI products for design and product leaders, Part 1: The new product journey

July 16, 2025

Nathan Shedroff

"The accounting system only showed Instagram’s value at $86 million; the rest was goodwill representing intangible value."

Nathan Shedroff

Redefining Value: Bridging the Innovation Culture Divide

May 14, 2015

Robin Beers

"Synthesis is a researcher’s superpower, not just analysis or breaking things down."

Robin Beers Nalini Kotamraju Andy Warr

Panel: Excellence in Communicating Insights

March 26, 2024

Dana Chisnell

"The hardest job I ever had was redesigning an organization, not just a system."

Dana Chisnell

The Sensemaking Business

March 10, 2026

Daniel Orbach

"When teams solve their own problems, they make high impact decisions on their own."

Daniel Orbach

Zero to One: Co-Creating Operating Models with your Team

September 23, 2024

Nicole Wright

"We had 1600 tags in our system at one point, which was overwhelming, so getting taxonomies aligned was a game changer."

Nicole Wright Ned Dwyer

Democratizing Research at HoneyBook

March 9, 2022

Hana Nagel

"Design is a way to create better futures — better alternatives — but it requires persistent realistic optimism."

Hana Nagel

Turning Research Ripples into Waves

November 8, 2018