Summary
Details to come.
Key Insights
-
•
Starting meetings or classes with a simple warm-up increases attentiveness and presence.
-
•
Remote teaching often results in students keeping cameras off, impacting engagement, but this can be navigated with inclusive strategies.
-
•
Peloton taught the speaker practical leadership lessons including compassion, collaboration, and community support.
-
•
Consistency is critical in leadership and personal growth, exemplified by the speaker's 73-week exercise streak.
-
•
Inclusive leadership requires acknowledging where people are physically and emotionally, offering alternatives accordingly.
-
•
Organizations must consistently provide education and enforce policies addressing discrimination, considering intersectional identities.
-
•
Leadership must listen actively and avoid placing the burden of diversity work solely on marginalized groups.
-
•
Recognizing external stressors such as global events is essential to empathetic leadership and inclusive workplaces.
-
•
Language matters; everyday expressions can unintentionally exclude or offend marginalized communities.
-
•
Inclusion and accessibility should be embedded into every designer's responsibilities, not isolated to specialists.
Notable Quotes
"I had you all do a warm-up before we started to help everyone be present and calm."
"Sometimes working with a bunch of boxes and letters on Zoom was the reality of remote classes."
"Be compassionate with yourself and others. Not everyone likes high fives, and that's okay."
"Collaboration is key. I'm never alone in a Peloton class, even at 4:30 in the morning."
"Consistency is key. I'm on a 73-week streak right now, and that's pretty badass."
"Identity is not monolithic; policies should address layered experiences."
"It is not the responsibility of marginalized groups to do all the educating about their experiences."
"Listen is a skill that is not emphasized enough in leadership."
"Watch your language; terms like 'that's so lame' can be exclusionary or offensive."
"Inclusion and accessibility need to be part of every designer's role, even if today it is one person's job."
Or choose a question:
More Videos
"Accessibility features like voice assistants and captions make the world better for everyone, not just people with disabilities."
Sam ProulxAccessibility: An Opportunity to Innovate
September 8, 2022
"Sometimes research becomes the defacto 'talk to a customer' group, which can distance others from direct customer contact."
Ned Dwyer Emily Stewart James WallisThe Intersection of Design and ResearchOps
September 24, 2024
"Choosing a research repository is a big battle in your organization; the right decisions can really help you succeed."
Sofia QuinteroThe Product Philosophy Behind EnjoyHQ
March 10, 2021
"Don’t treat personas or segments as reality but as representations that should remain flexible and questioning."
Tricia WangSpatial Collapse: Designing for Emergent Culture
January 8, 2024
"There is no big idea — sometimes we just need to get the basics right and reset expectations."
Pippa LomasPaving the Path for Neurodiversity in Design
October 4, 2023
"Existing research repositories die at the bottom of slide decks; that’s why I started Everywhere to rethink how we manage insights."
Andrew MichaelBuilding a Product Insights Team
March 10, 2022
"We broke those islands; now everyone’s connected, which deepens empathy for our suppliers and their journeys."
Rusha SopariwalaRemote, Together: Craft and Collaboration Across Disciplines, Borders, Time Zones, and a Design Org of 170+
June 9, 2022
"A frustrated passenger at a delayed flight might just need acknowledgment, not dismissal."
Indi YoungThinking styles: Mend hidden cracks in your market
January 8, 2025
"Share your story vulnerably and in a neutral setting to open connection."
Tutti TaygerlyVideconference: How to Work with Difficult People with Tutti Taygerly
June 25, 2020