Summary
Details to come.
Key Insights
-
•
Starting meetings or classes with a simple warm-up increases attentiveness and presence.
-
•
Remote teaching often results in students keeping cameras off, impacting engagement, but this can be navigated with inclusive strategies.
-
•
Peloton taught the speaker practical leadership lessons including compassion, collaboration, and community support.
-
•
Consistency is critical in leadership and personal growth, exemplified by the speaker's 73-week exercise streak.
-
•
Inclusive leadership requires acknowledging where people are physically and emotionally, offering alternatives accordingly.
-
•
Organizations must consistently provide education and enforce policies addressing discrimination, considering intersectional identities.
-
•
Leadership must listen actively and avoid placing the burden of diversity work solely on marginalized groups.
-
•
Recognizing external stressors such as global events is essential to empathetic leadership and inclusive workplaces.
-
•
Language matters; everyday expressions can unintentionally exclude or offend marginalized communities.
-
•
Inclusion and accessibility should be embedded into every designer's responsibilities, not isolated to specialists.
Notable Quotes
"I had you all do a warm-up before we started to help everyone be present and calm."
"Sometimes working with a bunch of boxes and letters on Zoom was the reality of remote classes."
"Be compassionate with yourself and others. Not everyone likes high fives, and that's okay."
"Collaboration is key. I'm never alone in a Peloton class, even at 4:30 in the morning."
"Consistency is key. I'm on a 73-week streak right now, and that's pretty badass."
"Identity is not monolithic; policies should address layered experiences."
"It is not the responsibility of marginalized groups to do all the educating about their experiences."
"Listen is a skill that is not emphasized enough in leadership."
"Watch your language; terms like 'that's so lame' can be exclusionary or offensive."
"Inclusion and accessibility need to be part of every designer's role, even if today it is one person's job."
Or choose a question:
More Videos
"I talk about being data driven and expanding the definition of data to include both quantitative data and qualitative data."
Louis Rosenfeld Jose Coronado Rachel Posman Guneet Singh Crystal YanThe Bigger Picture: A Panel Discussion
October 23, 2019
"Design ops kind of formed itself around me or alongside me as I was trying to solve a set of problems that executives have."
Peter MerholzThe Mysterious Case of the Missing UX Career Path
August 25, 2022
"Healthcare technology is absolutely a growing market with tremendous opportunity."
Theresa NeilDesigning for Wellness: Specializing in Healthcare
May 22, 2024
"Gaming accessibility is still considered an inspirational hack rather than a built-in feature."
Sam ProulxTo Boldly Go: The New Frontiers of Accessibility
June 10, 2022
"Users often re-enter the journey process after a pause, but compress previously taken steps when they come back."
Sean DolanA Practical Look at Creating More Usable Enterprise Customer Journeys
October 31, 2019
"Starting with one line of business and showing success creates a trickle effect for broader organizational adoption."
Amy EvansHow to Create Change
September 25, 2024
"If you have any leadership in your organization and you want to be trauma-informed, start with how you organize and support your people."
Rachael Dietkus, LCSW Uday Gajendar Dr. Dawn Emerick Dawn E. Shedrick, LCSWLeading through the long tail of trauma
July 7, 2022
"My hope for you is to come away re-energized and ready to lead change."
Kit UngerTheme 1 Intro
June 8, 2022
"Most of my career has been in health, and it’s really important that we don’t just get people to do something once, but sustain a new behavior."
Amy BucherHarnessing behavioral science to uncover deeper truths
March 12, 2025