Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Asking the Right Questions: Life, Hope and Moving Forward During the Pandemic
Gold
Friday, June 10, 2022 • Design at Scale 2022
Share the love for this talk
Asking the Right Questions: Life, Hope and Moving Forward During the Pandemic
Speakers: Reginé Gilbert
Link:

Summary

Details to come.

Key Insights

  • Starting meetings or classes with a simple warm-up increases attentiveness and presence.

  • Remote teaching often results in students keeping cameras off, impacting engagement, but this can be navigated with inclusive strategies.

  • Peloton taught the speaker practical leadership lessons including compassion, collaboration, and community support.

  • Consistency is critical in leadership and personal growth, exemplified by the speaker's 73-week exercise streak.

  • Inclusive leadership requires acknowledging where people are physically and emotionally, offering alternatives accordingly.

  • Organizations must consistently provide education and enforce policies addressing discrimination, considering intersectional identities.

  • Leadership must listen actively and avoid placing the burden of diversity work solely on marginalized groups.

  • Recognizing external stressors such as global events is essential to empathetic leadership and inclusive workplaces.

  • Language matters; everyday expressions can unintentionally exclude or offend marginalized communities.

  • Inclusion and accessibility should be embedded into every designer's responsibilities, not isolated to specialists.

Notable Quotes

"I had you all do a warm-up before we started to help everyone be present and calm."

"Sometimes working with a bunch of boxes and letters on Zoom was the reality of remote classes."

"Be compassionate with yourself and others. Not everyone likes high fives, and that's okay."

"Collaboration is key. I'm never alone in a Peloton class, even at 4:30 in the morning."

"Consistency is key. I'm on a 73-week streak right now, and that's pretty badass."

"Identity is not monolithic; policies should address layered experiences."

"It is not the responsibility of marginalized groups to do all the educating about their experiences."

"Listen is a skill that is not emphasized enough in leadership."

"Watch your language; terms like 'that's so lame' can be exclusionary or offensive."

"Inclusion and accessibility need to be part of every designer's role, even if today it is one person's job."

Ask the Rosenbot
Janelle Estes
UX Research Trends
2021 • Advancing Research Community
Tim Frick
The journey of building a sustainable design practice
2025 • Climate UX Interest Group
Nathan Reiff
Research, from Unimaginable to Presently Possible: A Future-Casting Sticky-Note Sprint
2026 • Advancing Research 2026
Conference
Marc Rettig
Discussion
2015 • Enterprise UX 2015
Gold
Gretchen Anderson
Scaling the Human Center
2017 • Enterprise Experience 2017
Gold
Dr. Jamika D. Burge
Theme 3 Intro
2022 • Advancing Research 2022
Gold
Nathan Curtis
Beyond the Toolkit: Spreading a System Across People & Products
2016 • Enterprise UX 2016
Gold
Tanya Snook
Designing the team experience: Building culture through onboarding
2021 • Enterprise Community
Matteo Gratton
Can Data and Ethics Live Together?
2021 • DesignOps Summit 2021
Gold
Gabrielle Verderber
Documentation Your Team Will Actually Use
2023 • DesignOps Summit 2023
Gold
Dan Ward
Failure Friday #1 with Dan Ward
2025 • Rosenfeld Community
Robert Schwartz
We're Here for the Humans
2017 • Enterprise Experience 2017
Gold
Jorge Arango
Meeting of the Waters: Designing for Successful Inorganic Growth
2021 • Enterprise Community
Samuel Martin
Co-Design vs Faux-Design: Navigating the Complexities of Sharing Power in Co-Design
2026 • Rosenfeld Community
Angelos Arnis
State of DesignOps: Learnings from the 2021 Global Report
2021 • DesignOps Summit 2021
Gold
Theresa Marwah
How Atlassian is Operationalizing Respect in Research
2020 • Advancing Research Community

More Videos

Andrew Custage

"Aligning content to audience expectations requires understanding their intent through market research."

Andrew Custage Michael Mallett

The Digital Journey: Research on Consumer Frustration and Loyalty

March 29, 2023

Jaskiran Kang

"I wasn’t really good at memory tests, but art and design was where I really felt myself."

Jaskiran Kang

Why Community is Key to Professionalizing Design

October 28, 2022

Trisha Causley

"In a chat interface, you’re able to fill in the information that you missed and iterate on the output as it’s being generated."

Trisha Causley

[Demo] Complexity in disguise: Crafting experiences for generative AI features

June 5, 2024

Dorelle Rabinowitz

"The key is of course trust, but in my house the magic word is please."

Dorelle Rabinowitz

The Magic Word is Trust

June 15, 2018

Bria Alexander

"Sponsor sessions are optional but incredibly high content and not sales pitches."

Bria Alexander

Day 3 Welcome

September 25, 2024

Shipra Kayan

"VOC wasn’t a replacement for user research, but an enhancer that captured nuggets researchers might miss during discovery."

Shipra Kayan

How we Built a VoC (Voice of the Customer) Practice at Upwork from the Ground Up

September 30, 2021

Kat Vellos

"One in five people say they deal with feelings of disconnection and loneliness in the workplace."

Kat Vellos

Opener: The Other L Word

January 8, 2024

Kate Towsey

"Operations is a verb. You’ve always been operating — the role just invites you to do it better."

Kate Towsey Jake Burghardt

ResearchOps AMA with Kate Towsey & Jake Burghardt

October 16, 2025

Cornelius Rachieru

"Focusing exclusively on design systems, sprints, and agile commoditizes design and reduces it to cookie-cutter processes."

Cornelius Rachieru

Handling Complexity: Framing a Scale of Design

June 9, 2021