Asking the Right Questions: Life, Hope and Moving Forward During the Pandemic
Summary
Details to come.
Key Insights
-
•
Starting meetings or classes with a simple warm-up increases attentiveness and presence.
-
•
Remote teaching often results in students keeping cameras off, impacting engagement, but this can be navigated with inclusive strategies.
-
•
Peloton taught the speaker practical leadership lessons including compassion, collaboration, and community support.
-
•
Consistency is critical in leadership and personal growth, exemplified by the speaker's 73-week exercise streak.
-
•
Inclusive leadership requires acknowledging where people are physically and emotionally, offering alternatives accordingly.
-
•
Organizations must consistently provide education and enforce policies addressing discrimination, considering intersectional identities.
-
•
Leadership must listen actively and avoid placing the burden of diversity work solely on marginalized groups.
-
•
Recognizing external stressors such as global events is essential to empathetic leadership and inclusive workplaces.
-
•
Language matters; everyday expressions can unintentionally exclude or offend marginalized communities.
-
•
Inclusion and accessibility should be embedded into every designer's responsibilities, not isolated to specialists.
Notable Quotes
"I had you all do a warm-up before we started to help everyone be present and calm."
"Sometimes working with a bunch of boxes and letters on Zoom was the reality of remote classes."
"Be compassionate with yourself and others. Not everyone likes high fives, and that's okay."
"Collaboration is key. I'm never alone in a Peloton class, even at 4:30 in the morning."
"Consistency is key. I'm on a 73-week streak right now, and that's pretty badass."
"Identity is not monolithic; policies should address layered experiences."
"It is not the responsibility of marginalized groups to do all the educating about their experiences."
"Listen is a skill that is not emphasized enough in leadership."
"Watch your language; terms like 'that's so lame' can be exclusionary or offensive."
"Inclusion and accessibility need to be part of every designer's role, even if today it is one person's job."
Or choose a question:
More Videos
"Learning SQL in a day or two can level up your ability to target research and understand user segmentation."
JP Allen Carrie Boyd Malcolm EvansNavigating the UX Tool Landscape
March 11, 2021
"Removing vague terms like understand from research plans and focusing on specific enabled behaviors improves goal clarity."
Zen RenTaking Inspiration from Instructional Design for Research
March 10, 2022
"When you think about change, there’s pushing to help people get through, pulling to bring people along, and then just letting it happen."
Kristin SkinnerTheme 1 Intro
September 29, 2021
"I prefer to shine a light on others rather than be in the spotlight myself."
Kristin SkinnerTheme 2: Introduction and Provocation
January 8, 2024
"The Austin studio’s walls can be put up and taken down by a 90-pound person on a Home Depot shopping cart."
Phil GilbertA Consistent Culture of Design
May 14, 2015
"You have to check the AI’s work and provide feedback—just like you would with a human assistant."
Mark Interrante Harry MaxAI for Prioritization (3rd of 3 seminars)
July 11, 2024
"We hadn’t really thought about governance up front at all, which is not the ideal way to do something like that."
Dave Malouf Amy ThibodeauPanel: Design Systems and Documentation
November 7, 2017
"If you walk in someone else’s shoes, then you’ve taken their shoes."
Sahibzada MayedThe Politics of Radical Research: A Manifesto
March 27, 2023
"Leadership must plant the seeds and water the message repeatedly for long-term cultural change."
Mariah Hay Marina Martin Husani Oakley Eduardo OrtizBUILD: Discussion
June 14, 2018