Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Asking the Right Questions: Life, Hope and Moving Forward During the Pandemic
Gold
Friday, June 10, 2022 • Design at Scale 2022
Share the love for this talk
Asking the Right Questions: Life, Hope and Moving Forward During the Pandemic
Speakers: Reginé Gilbert
Link:

Summary

Details to come.

Key Insights

  • Starting meetings or classes with a simple warm-up increases attentiveness and presence.

  • Remote teaching often results in students keeping cameras off, impacting engagement, but this can be navigated with inclusive strategies.

  • Peloton taught the speaker practical leadership lessons including compassion, collaboration, and community support.

  • Consistency is critical in leadership and personal growth, exemplified by the speaker's 73-week exercise streak.

  • Inclusive leadership requires acknowledging where people are physically and emotionally, offering alternatives accordingly.

  • Organizations must consistently provide education and enforce policies addressing discrimination, considering intersectional identities.

  • Leadership must listen actively and avoid placing the burden of diversity work solely on marginalized groups.

  • Recognizing external stressors such as global events is essential to empathetic leadership and inclusive workplaces.

  • Language matters; everyday expressions can unintentionally exclude or offend marginalized communities.

  • Inclusion and accessibility should be embedded into every designer's responsibilities, not isolated to specialists.

Notable Quotes

"I had you all do a warm-up before we started to help everyone be present and calm."

"Sometimes working with a bunch of boxes and letters on Zoom was the reality of remote classes."

"Be compassionate with yourself and others. Not everyone likes high fives, and that's okay."

"Collaboration is key. I'm never alone in a Peloton class, even at 4:30 in the morning."

"Consistency is key. I'm on a 73-week streak right now, and that's pretty badass."

"Identity is not monolithic; policies should address layered experiences."

"It is not the responsibility of marginalized groups to do all the educating about their experiences."

"Listen is a skill that is not emphasized enough in leadership."

"Watch your language; terms like 'that's so lame' can be exclusionary or offensive."

"Inclusion and accessibility need to be part of every designer's role, even if today it is one person's job."

Ask the Rosenbot
Sarah Flamion
Complex Problem? Add Clarity by Combining Research and Systems Thinking
2020 • Advancing Research 2020
Gold
Chris Engledowl
A Mixed Method Approach to Validity to Help Build Trust
2023 • QuantQual Interest Group
Shipra Kayan
How we Built a VoC (Voice of the Customer) Practice at Upwork from the Ground Up
2021 • DesignOps Summit 2021
Gold
Neil Barrie
Widening the Aperture: The Case for Taking a Broader Lens to the Dialogue between Products and Culture
2024 • Advancing Research 2024
Gold
Bria Alexander
Opening Remarks
2021 • DesignOps Summit 2021
Gold
Robert Fabricant
Shifting dynamics: The evolving relationship between researchers, participants, and organizational systems
2025 • Advancing Research 2025
Gold
Fredrik Matheson
First-time users, longtime strategies: Why Parkinson’s Law is making you less effective at work – and how to design a fix.
2016 • Enterprise UX 2016
Gold
Llewyn Paine
Day 1 Using AI in UX with Impact
2025 • Designing with AI 2025
Gold
Kaaren Hanson
Stop Talking, Start Doing
2017 • Enterprise Experience 2017
Gold
Sheryl Cababa
Thinking in systems to address climate with Sheryl Cababa
2024 • Climate UX Interest Group
Bria Alexander
Opening Remarks
2023 • DesignOps Summit 2023
Gold
Dan Willis
Enterprise Storytelling Sessions
2019 • Enterprise Experience 2019
Gold
Laura Klein
Unique challenges of innovation in enterprises
2020 • Enterprise Community
Greg Petroff
Design is the Differentiator: Bringing New Design Innovations to a Very Antiquated and Very Large Industry
2021 • Design at Scale 2021
Gold
Sarah Alvarado
How to make UX research leadership more effective [Advancing Research Community Workshop Series]
2023 • Advancing Research Community
Megan Blocker
Panel: Excellence in Impact
2024 • Advancing Research 2024
Gold

More Videos

Amy Marquez

"You have to understand how the business actually makes money to align UX with it."

Amy Marquez

INVEST: Discussion

June 15, 2018

Carol Massa

"Actors as standardized patients allow safe practice of healthcare scenarios when live environment testing is too risky."

Carol Massa

Designing Health: Integrating Service Design, Technology, and Strategy to Transform Patient and Clinician Experiences

December 3, 2024

Abby Covert

"Just because you can color code something doesn’t mean you should."

Abby Covert

Stuck? Diagrams Help

October 27, 2022

Anna Avrekh

"By the time the report comes out, your immediate team should have already moved on with implementing feedback."

Anna Avrekh Dr. John Pagonis Klara Pelcl Sina Schreiber

Expert Panel: Leading in and with Research

March 10, 2022

Ian Swinson

"People care about titles way too much. I had a guy whose business card said star-bellied sneak—love that."

Ian Swinson

Designing and Driving UX Careers

June 8, 2016

Jon Fukuda

"The art of storytelling is the ability to talk about difficult subjects in a way that leaves people feeling good."

Jon Fukuda

Storytelling for DesignOps

August 17, 2023

Bethany Brown

"Co-creation only works when it has boundaries."

Bethany Brown

Rewiring operations with service design and AI

November 20, 2025

Laureen Kattan

"Our users still rely on email, Excel spreadsheets, pen and paper, and even post-it notes for documentation."

Laureen Kattan Julie Kim

Centering Patients and Clinicians in a Complex Government Ecosystem

November 29, 2023

Saskia Liebenberg

"You don’t have to be a researcher to do research ops; people from marketing or HR backgrounds learn on the job and bring valuable perspectives."

Saskia Liebenberg

Start Small for Big Impact

May 15, 2019