Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Asking the Right Questions: Life, Hope and Moving Forward During the Pandemic

Gold
Friday, June 10, 2022 • Design at Scale 2022
Share the love for this talk
Asking the Right Questions: Life, Hope and Moving Forward During the Pandemic
Speakers: Reginé Gilbert
Link:

Summary

Details to come.

Key Insights

  • Starting meetings or classes with a simple warm-up increases attentiveness and presence.

  • Remote teaching often results in students keeping cameras off, impacting engagement, but this can be navigated with inclusive strategies.

  • Peloton taught the speaker practical leadership lessons including compassion, collaboration, and community support.

  • Consistency is critical in leadership and personal growth, exemplified by the speaker's 73-week exercise streak.

  • Inclusive leadership requires acknowledging where people are physically and emotionally, offering alternatives accordingly.

  • Organizations must consistently provide education and enforce policies addressing discrimination, considering intersectional identities.

  • Leadership must listen actively and avoid placing the burden of diversity work solely on marginalized groups.

  • Recognizing external stressors such as global events is essential to empathetic leadership and inclusive workplaces.

  • Language matters; everyday expressions can unintentionally exclude or offend marginalized communities.

  • Inclusion and accessibility should be embedded into every designer's responsibilities, not isolated to specialists.

Notable Quotes

"I had you all do a warm-up before we started to help everyone be present and calm."

"Sometimes working with a bunch of boxes and letters on Zoom was the reality of remote classes."

"Be compassionate with yourself and others. Not everyone likes high fives, and that's okay."

"Collaboration is key. I'm never alone in a Peloton class, even at 4:30 in the morning."

"Consistency is key. I'm on a 73-week streak right now, and that's pretty badass."

"Identity is not monolithic; policies should address layered experiences."

"It is not the responsibility of marginalized groups to do all the educating about their experiences."

"Listen is a skill that is not emphasized enough in leadership."

"Watch your language; terms like 'that's so lame' can be exclusionary or offensive."

"Inclusion and accessibility need to be part of every designer's role, even if today it is one person's job."

Ask the Rosenbot
Onur Kocan
Understanding the Strategy for Civic Design in a Complex City: Istanbul
2022 • Civic Design 2022
Gold
Rebecca Gimenez
Work in Progress: Service Design at Airbnb
2024 • Advancing Service Design 2024
Gold
Daniel J. Rosenberg
Digital Medicine Design
2019 • Enterprise Community
Joseph Meersman
Sweating the Pixel: Scaling Quality through Critique
2021 • Design at Scale 2021
Gold
Frances Yllana
D.E.A.R.R. Diaries (Discipline, Experience, Architecture, Reflection + Revolution)
2022 • Civic Design 2022
Gold
Ariba Jahan
Team Resiliency Through a Pandemic
2024 • DesignOps Summit 2020
Gold
Sam Proulx
Online Shopping: Designing an Accessible Experience
2023 • Enterprise UX 2023
Gold
Jane Davis
Strategic Shifts and Innovations in User Research: Navigating Challenges and Opportunities
2025 • Advancing Research 2025
Gold
Dan Willis
Enterprise Storytelling Sessions
2016 • Enterprise UX 2016
Gold
Adam Cutler
People + Places + Practices = Outcomes
2016 • Enterprise UX 2016
Gold
Ariel Kennan
Theme Two Intro
2022 • Civic Design 2022
Gold
Sam Ladner
Methodologies: Beyond the interview [Advancing Research Community Workshop Series]
2024 • Advancing Research Community
Bria Alexander
Opening Remarks
2023 • DesignOps Summit 2023
Gold
Ben Reason
Making the system visible: The fastest path to better decisions
2025 • Advancing Service Design 2025
Gold
Frances Yllana
Theme 2 Intro
2024 • DesignOps Summit 2024
Gold
Jemma Ahmed
Theme Three Intro
2023 • Advancing Research 2023
Gold

More Videos

Mike Oren

"Position your discovery work as de-risking investments rather than just fuel for innovation or empathy building."

Mike Oren

Why Pharmaceutical's Research Model Should Replace Design Thinking

March 28, 2023

Bria Alexander

"If you have trouble logging in or streaming, please go to hashtag DAS help in Slack for support."

Bria Alexander

Opening Remarks

June 9, 2021

Sarah Fathallah

"Discernment requires attunement to organizational culture and politics to understand how research will resonate."

Sarah Fathallah Alba Villamil

Beyond insights: Rethinking the role of researchers as stewards of organizational wisdom

March 13, 2025

Jose Coronado

"We need designers who can balance flexibility with ownership and bring entrepreneurial leadership to a complex landscape."

Jose Coronado Julie Gitlin Lawrence Lipkin

People First - Design at JP Morgan

June 10, 2021

Indra Klavins

"Find the people with whom you can lock eyes—those are your tribe, your support system."

Indra Klavins

A Design Ops Girl in a Dev Ops World

October 23, 2019

Boon Yew Chew

"Using systems tools is only about 5% of my day-to-day work; I handpick them to meaningfully engage stakeholders."

Boon Yew Chew

Making Sense of Systems—and Using Systems to Make Sense of the Enterprise

June 6, 2023

Peter Merholz

"Without a shared purpose, a team is simply a collection of individuals."

Peter Merholz

Design at Scale is People!

June 11, 2021

Josh Clark

"Sentient design is about intelligent interfaces that are aware of context and intent so they can be radically adaptive to user needs in the moment."

Josh Clark Veronika Kindred

Sentient Design: New Postures for AI-Mediated Experiences (2nd of 3 seminars)

January 29, 2025

Mac Smith

"Leadership growth among UX research is still fairly organic, so we need to learn how to establish ourselves to take leadership roles."

Mac Smith

Measuring Up: Using Product Research for Organizational Impact

March 12, 2021