Asking the Right Questions: Life, Hope and Moving Forward During the Pandemic
Summary
Details to come.
Key Insights
-
•
Starting meetings or classes with a simple warm-up increases attentiveness and presence.
-
•
Remote teaching often results in students keeping cameras off, impacting engagement, but this can be navigated with inclusive strategies.
-
•
Peloton taught the speaker practical leadership lessons including compassion, collaboration, and community support.
-
•
Consistency is critical in leadership and personal growth, exemplified by the speaker's 73-week exercise streak.
-
•
Inclusive leadership requires acknowledging where people are physically and emotionally, offering alternatives accordingly.
-
•
Organizations must consistently provide education and enforce policies addressing discrimination, considering intersectional identities.
-
•
Leadership must listen actively and avoid placing the burden of diversity work solely on marginalized groups.
-
•
Recognizing external stressors such as global events is essential to empathetic leadership and inclusive workplaces.
-
•
Language matters; everyday expressions can unintentionally exclude or offend marginalized communities.
-
•
Inclusion and accessibility should be embedded into every designer's responsibilities, not isolated to specialists.
Notable Quotes
"I had you all do a warm-up before we started to help everyone be present and calm."
"Sometimes working with a bunch of boxes and letters on Zoom was the reality of remote classes."
"Be compassionate with yourself and others. Not everyone likes high fives, and that's okay."
"Collaboration is key. I'm never alone in a Peloton class, even at 4:30 in the morning."
"Consistency is key. I'm on a 73-week streak right now, and that's pretty badass."
"Identity is not monolithic; policies should address layered experiences."
"It is not the responsibility of marginalized groups to do all the educating about their experiences."
"Listen is a skill that is not emphasized enough in leadership."
"Watch your language; terms like 'that's so lame' can be exclusionary or offensive."
"Inclusion and accessibility need to be part of every designer's role, even if today it is one person's job."
Or choose a question:
More Videos
"The product is imperfect, probably about 60 percent there, but if we get to 80 percent it will be a compelling tool for UX content."
Peter Van Dijck Louis RosenfeldCoffee with Lou #4: Taking a Peek Under the Rosenbot's Hood
June 14, 2024
"You can control what happens to you but you can control how you respond to it."
Lisa GirondaOpener: Chief of Staff–An unexpected journey
January 8, 2024
"Why be here if you’re not going to be here."
Shelby SwitzerMaking Space for Community Knowledge-sharing in a Distributed World
December 10, 2021
"We do experiments not to make things work but to learn something new."
Dan WardFailure Friday #1 with Dan Ward
February 7, 2025
"Choosing the right hill to die on is so important and so hard; the problems that matter come around again and again."
Leisa ReicheltOpening Keynote: Operating in Context
November 7, 2018
"We design from our own lens and intentions but repeatedly create harmful consequences for marginalized groups."
Kaitlin TaskerFast and Fearless Inclusive Research
March 27, 2023
"Within improv, it’s a combination of listening and not trying to be funny."
Jim KalbachJazz Improvisation as a Model for Team Collaboration
June 4, 2019
"Deepfakes can disrupt democratic elections and inflict lasting psychological harm on victims."
Dr. Jamika D. BurgeBroad Strokes: Connecting Design, Research, and AI to the World Around Us
June 7, 2023
"If we’re going to design something and it can’t be the most simple and delightful experience, but at least minimally usable, then I will take that to get it in users’ hands."
How to Identify and Increase your "Experience Quotient"
June 15, 2018
