Rosenverse
Asking the Right Questions: Life, Hope and Moving Forward During the Pandemic

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Asking the Right Questions: Life, Hope and Moving Forward During the Pandemic

Gold
Friday, June 10, 2022 • Design at Scale 2022
Share the love for this talk
Asking the Right Questions: Life, Hope and Moving Forward During the Pandemic
Speakers: Reginé Gilbert
Link:

Summary

Details to come.

Key Insights

  • Starting meetings or classes with a simple warm-up increases attentiveness and presence.

  • Remote teaching often results in students keeping cameras off, impacting engagement, but this can be navigated with inclusive strategies.

  • Peloton taught the speaker practical leadership lessons including compassion, collaboration, and community support.

  • Consistency is critical in leadership and personal growth, exemplified by the speaker's 73-week exercise streak.

  • Inclusive leadership requires acknowledging where people are physically and emotionally, offering alternatives accordingly.

  • Organizations must consistently provide education and enforce policies addressing discrimination, considering intersectional identities.

  • Leadership must listen actively and avoid placing the burden of diversity work solely on marginalized groups.

  • Recognizing external stressors such as global events is essential to empathetic leadership and inclusive workplaces.

  • Language matters; everyday expressions can unintentionally exclude or offend marginalized communities.

  • Inclusion and accessibility should be embedded into every designer's responsibilities, not isolated to specialists.

Notable Quotes

"I had you all do a warm-up before we started to help everyone be present and calm."

"Sometimes working with a bunch of boxes and letters on Zoom was the reality of remote classes."

"Be compassionate with yourself and others. Not everyone likes high fives, and that's okay."

"Collaboration is key. I'm never alone in a Peloton class, even at 4:30 in the morning."

"Consistency is key. I'm on a 73-week streak right now, and that's pretty badass."

"Identity is not monolithic; policies should address layered experiences."

"It is not the responsibility of marginalized groups to do all the educating about their experiences."

"Listen is a skill that is not emphasized enough in leadership."

"Watch your language; terms like 'that's so lame' can be exclusionary or offensive."

"Inclusion and accessibility need to be part of every designer's role, even if today it is one person's job."

Ask the Rosenbot
Catherine Courage
The Enterprise UX Journey: Lessons From the Voyage & The Opportunity Ahead
2015 • Enterprise UX 2015
Gold
Mohammad Hossein Jarrahi
Contextuality problem: Exploring the Benefits of Qualitative and Quantitative Research
2023 • QuantQual Interest Group
Dan Willis
Enterprise Storytelling Sessions
2015 • Enterprise UX 2015
Gold
Sam Proulx
To Boldly Go: The New Frontiers of Accessibility
2022 • Civic Design 2022
Gold
Alla Weinberg
Design Teams Need Psychological Safety: Here’s How to Create It
2022 • DesignOps Summit 2022
Gold
Joi Freeman
A New Vantage Point: Building a Pipeline for Multifaceted Research(ers)
2020 • Advancing Research 2020
Gold
Liwei Dai
The Heart and Brain of the AI Research
2020 • Advancing Research 2020
Gold
Onur Kocan
Understanding the Strategy for Civic Design in a Complex City: Istanbul
2022 • Civic Design 2022
Gold
Abbey Smalley
Today’s Design Ops and Programs Landscape & Career Paths
2023 • DesignOps Summit 2023
Gold
Matt Bernius
Learnings from Applying Trauma-Informed Principles to the Research Process
2022 • Advancing Research 2022
Gold
Aras Bilgen
Research Democratization: A Debate
2023 • Advancing Research 2023
Gold
Sam Proulx
Online Shopping: Designing an Accessible Experience
2023 • Enterprise UX 2023
Gold
Jamie Beck Alexander
How can you find your role in climate?
2024 • Climate UX Interest Group
Nathan Reiff
Research, from Unimaginable to Presently Possible: A Future-Casting Sticky-Note Sprint
2026 • Advancing Research 2026
Gold
Bria Alexander
Charting the future of DesignOps: A community workshop
2024 • DesignOps Community
Kayla Farrell
What It's Like To Be a User Researcher at Compass
2021 • Advancing Research 2021
Gold

More Videos

Eniola Oluwole

"It’s normal for people to say you failed, sometimes even in meetings you’re not in, but you shouldn’t let that stop you."

Eniola Oluwole

Lessons From the DesignOps Journey of the World's Largest Travel Site

October 24, 2019

Dane DeSutter

"Gesture and speech form an integrated system; they reinforce one another."

Dane DeSutter Stephanie Scopelitis

What co-speech gestures reveal about users’ thinking during interviews

June 30, 2023

Kristin Skinner

"An effective design organization treats operations as seriously as the work products."

Kristin Skinner

Opening Keynote: Org Design for Design Orgs

November 6, 2017

Liz Ebengo

"Knowing your positionality and having native speakers and culturally sensitive methods is vital for authentic data gathering."

Liz Ebengo

The Burden on Children: The Cost of Insufficient Post-Conflict Services and Pathways Forward

December 4, 2024

Santiago Bustelo

"If clients say they don’t care about accessibility, it’s a political problem, not a technical one."

Santiago Bustelo

Bridging the Gap Between Compliance and Design Quality

July 2, 2026

Lavrans Løvlie

"The new chapter in the second edition looks at service design as a change methodology for organizations, recognizing how ambitious it can be."

Lavrans Løvlie Ben Reason

Ask me anything – Authors of Service Design: From Insight to Implementation

November 19, 2025

Erin Malone

"Usability testing may be automated, but generative research—the deep understanding of humans—is unlikely to be replaced."

Erin Malone

Understanding the past to prepare for the future

July 19, 2024

Nathan Shedroff

"You wouldn’t use design thinking to optimize inventory—you use Six Sigma."

Nathan Shedroff

Redefining Value: Bridging the Innovation Culture Divide

May 14, 2015

Meghan Hellstern

"Design creates culture, culture shapes values, and those values in turn determine the future."

Meghan Hellstern Joanne Dong

The Next 100 Years of Civic Design: How Might We Better Rise to Meet the Challenges of Today and Tomorrow?

December 10, 2021