Summary
Details to come.
Key Insights
-
•
Starting meetings or classes with a simple warm-up increases attentiveness and presence.
-
•
Remote teaching often results in students keeping cameras off, impacting engagement, but this can be navigated with inclusive strategies.
-
•
Peloton taught the speaker practical leadership lessons including compassion, collaboration, and community support.
-
•
Consistency is critical in leadership and personal growth, exemplified by the speaker's 73-week exercise streak.
-
•
Inclusive leadership requires acknowledging where people are physically and emotionally, offering alternatives accordingly.
-
•
Organizations must consistently provide education and enforce policies addressing discrimination, considering intersectional identities.
-
•
Leadership must listen actively and avoid placing the burden of diversity work solely on marginalized groups.
-
•
Recognizing external stressors such as global events is essential to empathetic leadership and inclusive workplaces.
-
•
Language matters; everyday expressions can unintentionally exclude or offend marginalized communities.
-
•
Inclusion and accessibility should be embedded into every designer's responsibilities, not isolated to specialists.
Notable Quotes
"I had you all do a warm-up before we started to help everyone be present and calm."
"Sometimes working with a bunch of boxes and letters on Zoom was the reality of remote classes."
"Be compassionate with yourself and others. Not everyone likes high fives, and that's okay."
"Collaboration is key. I'm never alone in a Peloton class, even at 4:30 in the morning."
"Consistency is key. I'm on a 73-week streak right now, and that's pretty badass."
"Identity is not monolithic; policies should address layered experiences."
"It is not the responsibility of marginalized groups to do all the educating about their experiences."
"Listen is a skill that is not emphasized enough in leadership."
"Watch your language; terms like 'that's so lame' can be exclusionary or offensive."
"Inclusion and accessibility need to be part of every designer's role, even if today it is one person's job."
Or choose a question:
More Videos
"Service designers connect the dots, which represent elements, teams, processes, policies, and customer needs that all must align."
Gina MendoliaTherapists, Coaches, and Grandmas: Techniques for Service Design in Complex Systems
December 3, 2024
"If the survey wording changes, measuring change over time becomes difficult, but improving the survey builds trust."
Chris EngledowlA Mixed Method Approach to Validity to Help Build Trust
April 28, 2023
"We lead ourselves, our peers, and our stakeholders; leadership happens at all levels and in all settings."
Etienne FangThe Power of Care: From Human-Centered Research to Humanity-Centered Leadership
March 10, 2021
"We tend to design for people just like us, which is limiting."
Samuel ProulxDesigning beyond caricatures: Embracing real, diverse user needs
December 4, 2024
"Not everyone using machine learning is your user; think also about the people labeling the data feeding these models."
Brian T. O’Neill Maria Cipollone Luis Colin Manuel Dahm Mike OrenDoes Designing and Researching Data Products Powered by ML/AI and Analytics Call for New UX Methods?
February 18, 2022
"Working in healthcare means every tiny moment in a patient’s experience can either uphold or erode their dignity and sense of control."
Barb SpantonDoing Work That Matters: A Look Beyond The Idealistic Notion of 'Doing Meaningful Work'
June 10, 2022
"Safety first is a must; flying has to be clean, effective, and safe — not easy from conventional helicopters."
Teresa SwinglerLook, Up in the Sky! UX/UI for Aerospace
October 27, 2022
"Your metrics allow you to tell data-supported stories to communicate progress effectively."
Peter BoersmaHow to Define and Maintain a DesignOps Roadmap
October 3, 2023
"You’re hired for the wrong reasons—those buzzwords and expensive stamps aren’t what really make you successful."
Mackenzie GuinonM.C. Escher’s UX Research Career Ladder
March 9, 2022
