Rosenverse
Asking the Right Questions: Life, Hope and Moving Forward During the Pandemic

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Asking the Right Questions: Life, Hope and Moving Forward During the Pandemic

Gold
Friday, June 10, 2022 • Design at Scale 2022
Share the love for this talk
Asking the Right Questions: Life, Hope and Moving Forward During the Pandemic
Speakers: Reginé Gilbert
Link:

Summary

Details to come.

Key Insights

  • •

    Starting meetings or classes with a simple warm-up increases attentiveness and presence.

  • •

    Remote teaching often results in students keeping cameras off, impacting engagement, but this can be navigated with inclusive strategies.

  • •

    Peloton taught the speaker practical leadership lessons including compassion, collaboration, and community support.

  • •

    Consistency is critical in leadership and personal growth, exemplified by the speaker's 73-week exercise streak.

  • •

    Inclusive leadership requires acknowledging where people are physically and emotionally, offering alternatives accordingly.

  • •

    Organizations must consistently provide education and enforce policies addressing discrimination, considering intersectional identities.

  • •

    Leadership must listen actively and avoid placing the burden of diversity work solely on marginalized groups.

  • •

    Recognizing external stressors such as global events is essential to empathetic leadership and inclusive workplaces.

  • •

    Language matters; everyday expressions can unintentionally exclude or offend marginalized communities.

  • •

    Inclusion and accessibility should be embedded into every designer's responsibilities, not isolated to specialists.

Notable Quotes

"I had you all do a warm-up before we started to help everyone be present and calm."

"Sometimes working with a bunch of boxes and letters on Zoom was the reality of remote classes."

"Be compassionate with yourself and others. Not everyone likes high fives, and that's okay."

"Collaboration is key. I'm never alone in a Peloton class, even at 4:30 in the morning."

"Consistency is key. I'm on a 73-week streak right now, and that's pretty badass."

"Identity is not monolithic; policies should address layered experiences."

"It is not the responsibility of marginalized groups to do all the educating about their experiences."

"Listen is a skill that is not emphasized enough in leadership."

"Watch your language; terms like 'that's so lame' can be exclusionary or offensive."

"Inclusion and accessibility need to be part of every designer's role, even if today it is one person's job."

Ask the Rosenbot
Deanna Washington
Scaling Success: Paving the Path from DesignOps to VP
2023 • DesignOps Summit 2023
Gold
Lada Gorlenko
Theme 2 Intro
2022 • Design at Scale 2022
Gold
Cassini Nazir
The Dangers of Empathy: Toward More Responsible Design Research
2023 • Advancing Research 2023
Gold
Bria Alexander
Opening Remarks
2021 • Design at Scale 2021
Gold
Mariesa Lenz
What Beekeeping Taught me about Product Teams
2025 • Rosenfeld Community
Ian Swinson
Designing and Driving UX Careers
2016 • Enterprise UX 2016
Gold
Bria Alexander
Opening Remarks
2023 • DesignOps Summit 2023
Gold
Josh Clark
Sentient Design: Crafting Intelligent Interfaces with AI
2026 • Rosenfeld Community
Mark Templeton
Creating a Legacy: the ultimate experience
2017 • Enterprise Experience 2017
Gold
Louis Rosenfeld
GenAI for UXers: A Rosenbot Demo and Discussion
2025 • Rosenfeld Community
Mansi Gupta
Drawing from Feminist Practice to Make Inclusive Design Operational
2022 • DesignOps Summit 2022
Gold
Yolanda Rankin
Black Feminist Epistemology as a Critical Framework for Equitable Design
2021 • Advancing Research 2021
Gold
Ron Bronson
Design, Consequences & Everyday Life
2022 • Civic Design 2022
Gold
Briana Thomas
The Quiet Force: Uncovering Hidden Leadership in High-Impact Design Teams
2024 • DesignOps Summit 2024
Gold
Carol Massa
Designing Health: Integrating Service Design, Technology, and Strategy to Transform Patient and Clinician Experiences
2024 • Advancing Service Design 2024
Gold
Dave Hora
Research in the Face of Complexity: New Sensibility for New Situations
2025 • Rosenfeld Community

More Videos

Jemma Ahmed

"Every time we say, I would prefer not to, we reclaim a little bit of agency."

Jemma Ahmed

Theme 1 Intro

March 10, 2026

Kate Koch

"You should take risks, and if you fail, you need to fail fast and pivot immediately."

Kate Koch Prateek Kalli

Flex Your Super Powers: When a Design Ops Team Scales to Power CX

September 30, 2021

Meaghan Waters

"All negative outcomes in legacy modernization can be traced back to not bringing product thinking to the table."

Meaghan Waters Fotina Koutropoulous

Lack of Product Thinking will Doom Your Legacy Modernization

June 9, 2021

Louis Rosenfeld

"Successful collaboration with product partners with varied backgrounds is key to delivering great outcomes."

Louis Rosenfeld

Founder’s Welcome

December 6, 2022

Samuel Proulx

"When we train AI on what we have done in the past, we will just do the same more efficiently, not better."

Samuel Proulx

From Standards to Innovation: Why Inclusive Design Wins

November 19, 2025

Jeff Sussna

"Your company is a service provider; your HR, IT, design, and security teams are all service providers."

Jeff Sussna

What DesignOps Can Learn From DevOps

November 6, 2017

Alison Rand

"If people just got in the room and I did nothing except take a seat, everything would be fine."

Alison Rand Sarah Brooks

Scaling Impact with Service Design

March 25, 2021

Courtney Kaplan

"We grew from two designers to 50 in four months, then over 300 in five years in just the ads design org."

Courtney Kaplan

Taking it to the next level: Career paths in DesignOps

November 8, 2018

Sarah Fathallah

"We need to advocate for equity, not equality, by measuring harm and understanding power imbalances among users."

Sarah Fathallah Alba Villamil

Beyond insights: Rethinking the role of researchers as stewards of organizational wisdom

March 13, 2025