Asking the Right Questions: Life, Hope and Moving Forward During the Pandemic
Summary
Details to come.
Key Insights
-
•
Starting meetings or classes with a simple warm-up increases attentiveness and presence.
-
•
Remote teaching often results in students keeping cameras off, impacting engagement, but this can be navigated with inclusive strategies.
-
•
Peloton taught the speaker practical leadership lessons including compassion, collaboration, and community support.
-
•
Consistency is critical in leadership and personal growth, exemplified by the speaker's 73-week exercise streak.
-
•
Inclusive leadership requires acknowledging where people are physically and emotionally, offering alternatives accordingly.
-
•
Organizations must consistently provide education and enforce policies addressing discrimination, considering intersectional identities.
-
•
Leadership must listen actively and avoid placing the burden of diversity work solely on marginalized groups.
-
•
Recognizing external stressors such as global events is essential to empathetic leadership and inclusive workplaces.
-
•
Language matters; everyday expressions can unintentionally exclude or offend marginalized communities.
-
•
Inclusion and accessibility should be embedded into every designer's responsibilities, not isolated to specialists.
Notable Quotes
"I had you all do a warm-up before we started to help everyone be present and calm."
"Sometimes working with a bunch of boxes and letters on Zoom was the reality of remote classes."
"Be compassionate with yourself and others. Not everyone likes high fives, and that's okay."
"Collaboration is key. I'm never alone in a Peloton class, even at 4:30 in the morning."
"Consistency is key. I'm on a 73-week streak right now, and that's pretty badass."
"Identity is not monolithic; policies should address layered experiences."
"It is not the responsibility of marginalized groups to do all the educating about their experiences."
"Listen is a skill that is not emphasized enough in leadership."
"Watch your language; terms like 'that's so lame' can be exclusionary or offensive."
"Inclusion and accessibility need to be part of every designer's role, even if today it is one person's job."
Or choose a question:
More Videos
"Data is supposed to be neutral. It’s the way one uses it that can bring good or bad outcomes."
John Paul de Guzman10k Screens Later: How We Became a Data-Driven Design Organization
September 24, 2024
"Our CMO incorporated our experience principles into the brand strategy, which was a huge and unexpected boost."
Sarah WilliamsA Framework for CX Transformation
June 11, 2021
"Always design a thing by thinking of its next larger context: a chair in a room, a room in a house, a house in an environment."
Sheryl Cababa Alexis OhThinking in systems to address climate with Sheryl Cababa
June 12, 2024
"You will not be missing out on much if you don’t snag the digital swag bag."
Louis Rosenfeld Bria AlexanderOpening Remarks
March 27, 2023
"Steve invites us to look back at the history of our field so we can keep being difficult and courageous together."
Jemma AhmedTheme 2 Intro
March 26, 2024
"To have a strategy you need to think about how to prioritize, because you can’t do all the research requests that come in."
George Zhang Molly StevensUX Research Excellence Framework
March 11, 2021
"Using your own product frequently through dogfooding creates empathy about ease or difficulty of use."
Ross SmithBreaking Barriers with Empathy
June 9, 2017
"Design Ops is fundamentally a servant leadership role—guts, no glory, always supporting."
Jacqui FreyScale is Social Work
March 19, 2020
"Pat Helisco funds projects that have social impact and provides designers space to exhibit and connect with stakeholders."
Sofía Delsordo Kassim VeraPublic Policy for Jalisco's Designers to Make Design Matter
December 8, 2021
