Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Asking the Right Questions: Life, Hope and Moving Forward During the Pandemic

Gold
Friday, June 10, 2022 • Design at Scale 2022
Share the love for this talk
Asking the Right Questions: Life, Hope and Moving Forward During the Pandemic
Speakers: Reginé Gilbert
Link:

Summary

Details to come.

Key Insights

  • Starting meetings or classes with a simple warm-up increases attentiveness and presence.

  • Remote teaching often results in students keeping cameras off, impacting engagement, but this can be navigated with inclusive strategies.

  • Peloton taught the speaker practical leadership lessons including compassion, collaboration, and community support.

  • Consistency is critical in leadership and personal growth, exemplified by the speaker's 73-week exercise streak.

  • Inclusive leadership requires acknowledging where people are physically and emotionally, offering alternatives accordingly.

  • Organizations must consistently provide education and enforce policies addressing discrimination, considering intersectional identities.

  • Leadership must listen actively and avoid placing the burden of diversity work solely on marginalized groups.

  • Recognizing external stressors such as global events is essential to empathetic leadership and inclusive workplaces.

  • Language matters; everyday expressions can unintentionally exclude or offend marginalized communities.

  • Inclusion and accessibility should be embedded into every designer's responsibilities, not isolated to specialists.

Notable Quotes

"I had you all do a warm-up before we started to help everyone be present and calm."

"Sometimes working with a bunch of boxes and letters on Zoom was the reality of remote classes."

"Be compassionate with yourself and others. Not everyone likes high fives, and that's okay."

"Collaboration is key. I'm never alone in a Peloton class, even at 4:30 in the morning."

"Consistency is key. I'm on a 73-week streak right now, and that's pretty badass."

"Identity is not monolithic; policies should address layered experiences."

"It is not the responsibility of marginalized groups to do all the educating about their experiences."

"Listen is a skill that is not emphasized enough in leadership."

"Watch your language; terms like 'that's so lame' can be exclusionary or offensive."

"Inclusion and accessibility need to be part of every designer's role, even if today it is one person's job."

Ask the Rosenbot
Leah Buley
Ask Me Anything with Leah Buley and Joe Natoli, co-authors of The User Experience Team of One (2nd edition)
2024 • Rosenfeld Community
Neema Mahdavi
Operationalizing DesignOps
2018 • DesignOps Summit 2018
Gold
Husani Oakley
Theme Two Intro
2023 • Enterprise UX 2023
Gold
Catt Small
Moving from Execution to Strategy as a Designer
2022 • Design in Product 2022
Gold
Kurt McCulloch
Faster alone, further together: Rebuilding collaboration in the age of AI research
2026 • Advancing Research 2026
Gold
Nathan Shedroff
How Will Design be Taught When the Schools Shut Down?
2026 • Rosenfeld Community
Sol Mesz
Hands or Brains? How to Hire for Strategy, Strategically
2024 • Enterprise Experience 2020
Gold
Bria Alexander
Theme Two Intro
2022 • DesignOps Summit 2022
Gold
Eduardo Ortiz
Day 3 Theme Panel
2025 • Advancing Research 2025
Gold
Matt LeMay
You Don’t “Get” Anyone to Do Anything
2022 • Design in Product 2022
Gold
Caroline Vize
The State of UX: Five Lessons from 2021 to Accelerate Digital Experience in 2022
2022 • Advancing Research 2022
Gold
Robin Beers
Beyond Insights: Researchers as Organizational Change Catalysts
2024 • Advancing Research 2024
Gold
Mansi Gupta
Drawing from Feminist Practice to Make Inclusive Design Operational
2022 • DesignOps Summit 2022
Gold
Joshua Noble
Casual Inference
2023 • QuantQual Interest Group
Dave Hora
A Research Skills Evolution
2021 • Advancing Research 2021
Gold
Amy Paris
Delivering Equity: Government Services for All Ages, Languages, Sexual Orientations, and Gender Identities
2021 • Civic Design 2021
Gold

More Videos

Jack Moffett

"PI Planning really helps visualize dependencies between teams, which was invisible before."

Jack Moffett

SAFe or Sorry?

May 29, 2019

Bria Alexander

"Each of these speakers shares career defining experiences scaling design organizations large and small."

Bria Alexander

Theme Two Intro

September 8, 2022

Alberto Ferreira

"Conversion rate alone isn’t sufficient; total conversions and traffic volume also matter."

Alberto Ferreira

Making it Count: Developing a custom digital metric framework that works

October 15, 2021

Jorge Arango

"Use clear and obvious terms in taxonomies—unusual acronyms won’t make sense to GPT or others."

Jorge Arango

[Demo] How to re-categorize content at scale using LLMs

June 5, 2024

Snehal Pendharkar

"When AI got it wrong, it did so in ways that matter operationally, skipping required compliance or assuming outdated workflows."

Snehal Pendharkar

Conducting pre-research with AI agent personas: Pressure-testing concepts for expert workflows

June 10, 2026

Indra Klavins

"The volume coming at me every day was like a week’s worth of work compressed into one day."

Indra Klavins

A Design Ops Girl in a Dev Ops World

October 23, 2019

Gonzalo Goyanes

"Profit is simply revenues minus costs, so we measure design’s contribution by the effect on either side."

Gonzalo Goyanes

Design ROI: Cover a Little, Get a Lot

September 8, 2022

Jennifer Kong

"The edit rate, our metric of human-added characters over total characters, tracks AI output quality without burdening users."

Jennifer Kong

Journeying toward AI-assisted documentation in healthcare

June 5, 2024

Dave Hora

"Basic coordinating and data management skills are foundational but not where researchers should spend most of their focus."

Dave Hora

A Research Skills Evolution

March 10, 2021