Summary
Details to come.
Key Insights
-
•
Starting meetings or classes with a simple warm-up increases attentiveness and presence.
-
•
Remote teaching often results in students keeping cameras off, impacting engagement, but this can be navigated with inclusive strategies.
-
•
Peloton taught the speaker practical leadership lessons including compassion, collaboration, and community support.
-
•
Consistency is critical in leadership and personal growth, exemplified by the speaker's 73-week exercise streak.
-
•
Inclusive leadership requires acknowledging where people are physically and emotionally, offering alternatives accordingly.
-
•
Organizations must consistently provide education and enforce policies addressing discrimination, considering intersectional identities.
-
•
Leadership must listen actively and avoid placing the burden of diversity work solely on marginalized groups.
-
•
Recognizing external stressors such as global events is essential to empathetic leadership and inclusive workplaces.
-
•
Language matters; everyday expressions can unintentionally exclude or offend marginalized communities.
-
•
Inclusion and accessibility should be embedded into every designer's responsibilities, not isolated to specialists.
Notable Quotes
"I had you all do a warm-up before we started to help everyone be present and calm."
"Sometimes working with a bunch of boxes and letters on Zoom was the reality of remote classes."
"Be compassionate with yourself and others. Not everyone likes high fives, and that's okay."
"Collaboration is key. I'm never alone in a Peloton class, even at 4:30 in the morning."
"Consistency is key. I'm on a 73-week streak right now, and that's pretty badass."
"Identity is not monolithic; policies should address layered experiences."
"It is not the responsibility of marginalized groups to do all the educating about their experiences."
"Listen is a skill that is not emphasized enough in leadership."
"Watch your language; terms like 'that's so lame' can be exclusionary or offensive."
"Inclusion and accessibility need to be part of every designer's role, even if today it is one person's job."
Or choose a question:
More Videos
"The system is live now analyzing audience-submitted tasks and producing results in minutes."
Joerg Beringer Thomas GeisScaling User Research with AI: Continuous Discovery of User Needs in Minutes
September 10, 2025
"AI doesn’t have a body or sensory experience, so it can’t replace human contextual understanding in research."
Soma Ghosh Savina Hawkins Dave Hoffer Rob Thomas Victor UdoewaWhat emerging methods are advancing UX research [Advancing Research Community Workshop Series]
September 28, 2023
"Accessible experiences are better experiences for everyone whether you are a person with a disability or not."
Sam ProulxOnline Shopping: Designing an Accessible Experience
March 28, 2023
"Aim for progress over perfection; continuous improvement will get us closer to sustainable digital experiences."
James ChudleyDecarbonising User Journeys: How minimising enables us to do more with less
February 19, 2025
"We wrote one great security narrative and then just copied and pasted it into every other piece of paperwork."
Marina MartinLives on the Line: The Stakes of UX at the Scale of Government
June 14, 2018
"You get real coded components, not just HTML snippets or style attributes, meaning developers can drag, drop, and extend with hooks already in place."
George Abraham Stefan IvanovDesign Systems To-Go: Reimagining Developer Handoff, and Introducing App Builder (Part 2)
October 1, 2021
"A growth mindset in research means being ready to adapt protocols based on what actually works with participants."
Mila Kuznetsova Lucy DentonHow Lessons Learned from Our Youngest Users Can Help Us Evolve our Practices
March 9, 2022
"Servant leadership means divvying up the work and giving team members runway to lead parts of the vision."
Kevin BethuneReimagining Design: Unlocking Strategic Innovation
June 8, 2022
"Optimal design leadership looked like a CEO who promoted design as strategy and a chief design officer with the ear of the CEO."
Brianna SylverLead With Purpose
March 31, 2020
Latest Books All books
Dig deeper with the Rosenbot
What methods can build customer empathy for remote markets without having local teams?
What challenges arise in setting key results that measure behavior rather than output?
How does the culture clash between design's human-centered values and corporate bureaucracy manifest in organizational health?