Asking the Right Questions: Life, Hope and Moving Forward During the Pandemic
Summary
Details to come.
Key Insights
-
•
Starting meetings or classes with a simple warm-up increases attentiveness and presence.
-
•
Remote teaching often results in students keeping cameras off, impacting engagement, but this can be navigated with inclusive strategies.
-
•
Peloton taught the speaker practical leadership lessons including compassion, collaboration, and community support.
-
•
Consistency is critical in leadership and personal growth, exemplified by the speaker's 73-week exercise streak.
-
•
Inclusive leadership requires acknowledging where people are physically and emotionally, offering alternatives accordingly.
-
•
Organizations must consistently provide education and enforce policies addressing discrimination, considering intersectional identities.
-
•
Leadership must listen actively and avoid placing the burden of diversity work solely on marginalized groups.
-
•
Recognizing external stressors such as global events is essential to empathetic leadership and inclusive workplaces.
-
•
Language matters; everyday expressions can unintentionally exclude or offend marginalized communities.
-
•
Inclusion and accessibility should be embedded into every designer's responsibilities, not isolated to specialists.
Notable Quotes
"I had you all do a warm-up before we started to help everyone be present and calm."
"Sometimes working with a bunch of boxes and letters on Zoom was the reality of remote classes."
"Be compassionate with yourself and others. Not everyone likes high fives, and that's okay."
"Collaboration is key. I'm never alone in a Peloton class, even at 4:30 in the morning."
"Consistency is key. I'm on a 73-week streak right now, and that's pretty badass."
"Identity is not monolithic; policies should address layered experiences."
"It is not the responsibility of marginalized groups to do all the educating about their experiences."
"Listen is a skill that is not emphasized enough in leadership."
"Watch your language; terms like 'that's so lame' can be exclusionary or offensive."
"Inclusion and accessibility need to be part of every designer's role, even if today it is one person's job."
Or choose a question:
More Videos
"Skills are modular tasks that bots can perform, triggered by specific commands or inputs."
Noz UrbinaRapid AI-powered UX (RAUX): A framework for empowering human designers
May 1, 2025
"Who needs a designer when we have generative AI?"
Jon FukudaTheme One Intro
October 2, 2023
"The amygdala acts as the brain’s smoke detector, smashing a button when it senses anything unsafe."
Joshua GravesWe Need To Talk: Navigating Conversations with Your Boss (Part 1 of 3)
April 14, 2025
"You can’t manage everybody the same way; different personalities require different approaches."
Amy Jiménez Márquez Michael J. Metts Joie ChungThe Atypical UX Manager Path
July 23, 2020
"Women experience systemic inequality simply by navigating a world that isn’t designed for them."
Mansi GuptaWomen-Centric Research: What, Why, How
March 29, 2023
"You can build your strategy into eight pages, five, three, one, half a page, then a sentence to adapt to your audience."
Christian Crumlish Wendy Johansson Rich Mironov Aditi Ruiz Adam ThomasAfternoon Insights Panel
December 6, 2022
"They’re not living out the Judgment of Solomon every day, where the baby can be split in half."
Scott Jensen Sarah Delaney Carmen LiuShort Take #2: UX/Product Lessons from Your Industry Peers
December 6, 2022
"Building relationships is essential to being of service and having impact."
Johnny MichaelsenMeasure Behaviors, Not Results
April 23, 2026
"Helper texts appear when hovering on unfamiliar features, explaining what buttons or controls do."
Rittika BasuAge and Interfaces: Equipping Older Adults with Technological Tools
February 23, 2023