Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Asking the Right Questions: Life, Hope and Moving Forward During the Pandemic
Gold
Friday, June 10, 2022 • Design at Scale 2022
Share the love for this talk
Asking the Right Questions: Life, Hope and Moving Forward During the Pandemic
Speakers: Reginé Gilbert
Link:

Summary

Details to come.

Key Insights

  • Starting meetings or classes with a simple warm-up increases attentiveness and presence.

  • Remote teaching often results in students keeping cameras off, impacting engagement, but this can be navigated with inclusive strategies.

  • Peloton taught the speaker practical leadership lessons including compassion, collaboration, and community support.

  • Consistency is critical in leadership and personal growth, exemplified by the speaker's 73-week exercise streak.

  • Inclusive leadership requires acknowledging where people are physically and emotionally, offering alternatives accordingly.

  • Organizations must consistently provide education and enforce policies addressing discrimination, considering intersectional identities.

  • Leadership must listen actively and avoid placing the burden of diversity work solely on marginalized groups.

  • Recognizing external stressors such as global events is essential to empathetic leadership and inclusive workplaces.

  • Language matters; everyday expressions can unintentionally exclude or offend marginalized communities.

  • Inclusion and accessibility should be embedded into every designer's responsibilities, not isolated to specialists.

Notable Quotes

"I had you all do a warm-up before we started to help everyone be present and calm."

"Sometimes working with a bunch of boxes and letters on Zoom was the reality of remote classes."

"Be compassionate with yourself and others. Not everyone likes high fives, and that's okay."

"Collaboration is key. I'm never alone in a Peloton class, even at 4:30 in the morning."

"Consistency is key. I'm on a 73-week streak right now, and that's pretty badass."

"Identity is not monolithic; policies should address layered experiences."

"It is not the responsibility of marginalized groups to do all the educating about their experiences."

"Listen is a skill that is not emphasized enough in leadership."

"Watch your language; terms like 'that's so lame' can be exclusionary or offensive."

"Inclusion and accessibility need to be part of every designer's role, even if today it is one person's job."

Ask the Rosenbot
Indi Young
Paying Better Attention to the Problem with Indi Young
2019 • Advancing Research Community
Christian Crumlish
Afternoon Insights Panel
2022 • Design in Product 2022
Gold
Robert Fabricant
Shifting dynamics: The evolving relationship between researchers, participants, and organizational systems
2025 • Advancing Research 2025
Gold
Sarah Auslander
Incremental Steps to Drive Radical Innovation in Policy Design
2022 • Civic Design 2022
Gold
Alastair Simpson
Debunking the Myths of Cross-Disciplinary Collaboration
2019 • DesignOps Summit 2019
Gold
Savannah Carlin
Don't botch the bot: Designing interactions for AI
2024 • Designing with AI 2024
Gold
Robin Beers
How to create actionable insight in the face of politics and silos [Advancing Research Community Workshop Series]
2023 • Advancing Research Community
Chris Hodowanec
Agile + User Experience: How to navigate the Agile landscape as an UX Practitioner
2022 • Civic Design 2022
Gold
Crystal Philcox
The Many Faces of Operations
2017 • DesignOps Summit 2017
Gold
Craig Villamor
Resilient Enterprise Design
2017 • Enterprise Experience 2017
Gold
George Hinchliffe
Delivering Amazing Experiences
2021 • Design at Scale 2021
Gold
Sofia Quintero
The Product Philosophy Behind EnjoyHQ
2021 • Advancing Research 2021
Gold
Kat Vellos
Opener: The Other L Word
2024 • DesignOps Summit 2020
Gold
Monty Hammontree
The Future of UX Research
2020 • Advancing Research Community
Louis Rosenfeld
Opening Remarks
2023 • Design in Product 2023
Gold
Kate Towsey
The State of ResearchOps: More Than Just Theory
2019 • DesignOps Community

More Videos

Tim Parmee

"Overlap between design leadership and ops is context based; pragmatic collaboration gets things moving faster."

Tim Parmee

Changing Our Design Pressure Points

October 2, 2023

Uday Gajendar

"We don’t have meetings without all three sides of the business, product, and design coming together now."

Uday Gajendar Lada Gorlenko Dave Malouf Louis Rosenfeld Dan Willis

10 Years of Enterprise UX: Reflecting on the community and the practice

June 18, 2025

Melissa Tsang

"Design Ops are dot connectors — we see common themes across silos that others don’t."

Melissa Tsang

From Insights to Action: Driving Business Values through DesignOps

January 8, 2024

Steve Turbek

"Open standards rock. Proprietary monopolies keep you from making stuff and limit creativity."

Steve Turbek

Designing Interactive Graphics with AI Code Help

February 5, 2026

Jacqui Frey

"It’s not about giving up power, it’s about gaining authority through partnership and trust."

Jacqui Frey

Scale is Social Work

March 19, 2020

Soma Ghosh

"Different UX methodologies should coexist and collaborate like an ecology of practices rather than compete."

Soma Ghosh Savina Hawkins Dave Hoffer Rob Thomas Victor Udoewa

What emerging methods are advancing UX research [Advancing Research Community Workshop Series]

September 28, 2023

Tamara Kartoziia

"We are no longer just a collection of cars, we are a focused racing team ready to hit the track."

Tamara Kartoziia

Think global, adapt local: how service design accelerated B2B market entry by 6 months

November 20, 2025

Jorge Arango

"If organizations don’t keep content organized, it becomes less usable and less useful over time."

Jorge Arango

Scale Smart: AI-Powered Content Organization Strategies

September 24, 2024

Yolanda Rankin

"Designing technology from the perspective of what matters to Black women is just as important as for any other social group."

Yolanda Rankin

Black Feminist Epistemology as a Critical Framework for Equitable Design

March 11, 2021