Summary
Details to come.
Key Insights
-
•
Starting meetings or classes with a simple warm-up increases attentiveness and presence.
-
•
Remote teaching often results in students keeping cameras off, impacting engagement, but this can be navigated with inclusive strategies.
-
•
Peloton taught the speaker practical leadership lessons including compassion, collaboration, and community support.
-
•
Consistency is critical in leadership and personal growth, exemplified by the speaker's 73-week exercise streak.
-
•
Inclusive leadership requires acknowledging where people are physically and emotionally, offering alternatives accordingly.
-
•
Organizations must consistently provide education and enforce policies addressing discrimination, considering intersectional identities.
-
•
Leadership must listen actively and avoid placing the burden of diversity work solely on marginalized groups.
-
•
Recognizing external stressors such as global events is essential to empathetic leadership and inclusive workplaces.
-
•
Language matters; everyday expressions can unintentionally exclude or offend marginalized communities.
-
•
Inclusion and accessibility should be embedded into every designer's responsibilities, not isolated to specialists.
Notable Quotes
"I had you all do a warm-up before we started to help everyone be present and calm."
"Sometimes working with a bunch of boxes and letters on Zoom was the reality of remote classes."
"Be compassionate with yourself and others. Not everyone likes high fives, and that's okay."
"Collaboration is key. I'm never alone in a Peloton class, even at 4:30 in the morning."
"Consistency is key. I'm on a 73-week streak right now, and that's pretty badass."
"Identity is not monolithic; policies should address layered experiences."
"It is not the responsibility of marginalized groups to do all the educating about their experiences."
"Listen is a skill that is not emphasized enough in leadership."
"Watch your language; terms like 'that's so lame' can be exclusionary or offensive."
"Inclusion and accessibility need to be part of every designer's role, even if today it is one person's job."
Or choose a question:
More Videos
"Covid proved people can work from anywhere, the real challenge is trust and managing that well."
Jennifer Bolduc Diane Gregorio Emily DayWhat's involved with getting people back to work?: A panel discussion
July 1, 2021
"Design systems should capture the reality of your organization, documenting how you work now and where you want to go."
Dan Mall“Ask Me Anything” with Dan Mall, Author of Upcoming Rosenfeld Title, Design that Scales
October 2, 2023
"At Atlassian, many confident non-researchers were already doing lots of research, which was an opportunity and a challenge."
Leisa ReicheltOpening Keynote: Operating in Context
November 7, 2018
"Don Norman was named the top accomplished woman in UX by AI, even though Don is a man."
Dan SafferWhy AI projects fail (and what we can do about it)
May 14, 2025
"You ask yourself, does this activity directly impact the quality, feature, price, or customer experience?"
Bassel Deeb Will OsbornDo More With Less: Equip and Lead Design Orgs Through Adversity
October 2, 2023
"Selma Blair partnered with Guide Beauty to design makeup easier to use for people with tremors."
Lija HoganPractical Principles of Inclusive Research
March 27, 2023
"We often combine personality dislike with idea rejection, losing sight of the idea’s true value."
Steve BatyBreaking Out of Ruts: Tips for Overcoming the Fear of Change
June 9, 2016
"Design language is probably the worst language possible to speak because it’s so comfortable and confusing."
Deanna Washington Tim Allen Jeff Courcelle John Maeda Matt Raw Erica TjaderScaling Success: Paving the Path from DesignOps to VP
October 4, 2023
"If you need to cross a dangerous river, you don’t paddle straight into it; you use the opposing force of the river to move forward."
John CutlerOxbows, Rivers, and Estuaries: How to navigate the currents of change (without burning out)
December 3, 2024
Latest Books All books
Dig deeper with the Rosenbot
What are the core UX research tools essential for managing participant recruitment and study logistics in large companies?
How does Rally’s research infrastructure facilitate participant management and integration with enterprise data systems?
What is the significance of the growth of UX minors, like the one at University of Michigan?