Rosenverse
Asking the Right Questions: Life, Hope and Moving Forward During the Pandemic

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Asking the Right Questions: Life, Hope and Moving Forward During the Pandemic

Gold
Friday, June 10, 2022 • Design at Scale 2022
Share the love for this talk
Asking the Right Questions: Life, Hope and Moving Forward During the Pandemic
Speakers: Reginé Gilbert
Link:

Summary

Details to come.

Key Insights

  • Starting meetings or classes with a simple warm-up increases attentiveness and presence.

  • Remote teaching often results in students keeping cameras off, impacting engagement, but this can be navigated with inclusive strategies.

  • Peloton taught the speaker practical leadership lessons including compassion, collaboration, and community support.

  • Consistency is critical in leadership and personal growth, exemplified by the speaker's 73-week exercise streak.

  • Inclusive leadership requires acknowledging where people are physically and emotionally, offering alternatives accordingly.

  • Organizations must consistently provide education and enforce policies addressing discrimination, considering intersectional identities.

  • Leadership must listen actively and avoid placing the burden of diversity work solely on marginalized groups.

  • Recognizing external stressors such as global events is essential to empathetic leadership and inclusive workplaces.

  • Language matters; everyday expressions can unintentionally exclude or offend marginalized communities.

  • Inclusion and accessibility should be embedded into every designer's responsibilities, not isolated to specialists.

Notable Quotes

"I had you all do a warm-up before we started to help everyone be present and calm."

"Sometimes working with a bunch of boxes and letters on Zoom was the reality of remote classes."

"Be compassionate with yourself and others. Not everyone likes high fives, and that's okay."

"Collaboration is key. I'm never alone in a Peloton class, even at 4:30 in the morning."

"Consistency is key. I'm on a 73-week streak right now, and that's pretty badass."

"Identity is not monolithic; policies should address layered experiences."

"It is not the responsibility of marginalized groups to do all the educating about their experiences."

"Listen is a skill that is not emphasized enough in leadership."

"Watch your language; terms like 'that's so lame' can be exclusionary or offensive."

"Inclusion and accessibility need to be part of every designer's role, even if today it is one person's job."

Ask the Rosenbot
Jonathon Colman
How to Maximize the Impact of Content Design
2024 • DesignOps Summit 2020
Gold
Jon Fukuda
Theme One Intro
2022 • DesignOps Summit 2022
Gold
Wendy Johansson
An Education on Design Education for Orgs
2021 • Design at Scale 2021
Gold
Jennifer Strickland
Adopting a "Design By" Method
2021 • Civic Design 2021
Gold
Amy Evans
How to Create Change
2024 • DesignOps Summit 2024
Gold
Julie Norvaisas
Back to basics, or start from scratch?
2025 • Advancing Research 2025
Gold
Ryan Matthew
DesignOps without Boundaries: Building More with What You Have
2025 • DesignOps Summit 2025
Gold
Patrick Neeman
Agent Standards Best Viewed in Every Assistant
2026 • Rosenfeld Community
Dave Hoffer
UX Job Search AMA #2 with Joanne Weaver and Dave Hoffer
2025 • Rosenfeld Community
Dave Hora
A Research Skills Evolution
2021 • Advancing Research 2021
Gold
Alexia Cohen
Increasing Health Equity and Improving the Service Experience for Under-Served Latine Communities in Arizona
2024 • Advancing Service Design 2024
Gold
Patrizia Bertini
Designing Within the Lines: How the EU AI Act Can Spark Better AI Innovation
2025 • DesignOps Community
John Cutler
Prioritization for designers and product managers (1st of 3 seminars)
2024 • Rosenfeld Community
Ariel Kennan
Civic Design in 2022
2022 • Civic Design Community
Hugh Dubberly
Problems with Problems: Reconsidering the Frame of Designing as Problem-Solving
2019 • Enterprise Community
Dan Mall
“Ask Me Anything” with Dan Mall, Author of Upcoming Rosenfeld Title, Design that Scales
2023 • DesignOps Summit 2023
Gold

More Videos

Robert Fabricant

"How do we show the value of the work that enables us to really advocate for the humans whom we are serving?"

Robert Fabricant Peter Merholz Noam Segal Teresa Torres

A Genuine Conversation about the Future of UX Research

March 20, 2024

Noah Bond

"Many stakeholders blur fact and opinion, making it harder to influence with sound research insights."

Noah Bond

Redefining truth and inclusivity: Navigating data ownership and ethical research in the age of disinformation

March 11, 2025

Louis Rosenfeld

"This is a great opportunity. This is a gift to yourself to dig in with other design ops peers and really learn together."

Louis Rosenfeld Bria Alexander

Day 1 Welcome

September 23, 2024

John Calhoun

"A design ops career ladder can look like a step stool unless you create multiple tracks for growth and specialization."

John Calhoun Rachel Posman

Two Sides of the DesignOps Coin: Teams Ops and Product Ops

January 8, 2024

Sam Proulx

"If something is only visible on hover, it either needs to be visible to screen readers at all times or have an alternative way to access it."

Sam Proulx

Designing For Screen Readers: Understanding the Mental Models and Techniques of Real Users

December 10, 2021

Ted Neward

"Machine learning could let dogs order just by barking—unique and hard to copy differentiation."

Ted Neward

Theme 4: Enterprise Organizational Journey

June 4, 2019

Paula Bach

"Breaking a habit path can cause users to repeatedly retry workflows, leading to frustration and cognitive overload."

Paula Bach

Improving Legacy Software: How Much Better Does it Have to Be?

March 11, 2022

Gordon Ross

"The DDN was a source of situational awareness and air traffic control within the flurry of daily COVID case counts and policy decisions."

Gordon Ross

12 Months of COVID-19 Design and Digital Response with the British Columbia Government

December 8, 2021

Christian Crumlish

"SAFe often turns UX into just digital or visual designers, which is wasteful and marginalizes valuable skills."

Christian Crumlish

AMA with Christian Crumlish, author of Product Management for UX People

March 24, 2022