Summary
Details to come.
Key Insights
-
•
Starting meetings or classes with a simple warm-up increases attentiveness and presence.
-
•
Remote teaching often results in students keeping cameras off, impacting engagement, but this can be navigated with inclusive strategies.
-
•
Peloton taught the speaker practical leadership lessons including compassion, collaboration, and community support.
-
•
Consistency is critical in leadership and personal growth, exemplified by the speaker's 73-week exercise streak.
-
•
Inclusive leadership requires acknowledging where people are physically and emotionally, offering alternatives accordingly.
-
•
Organizations must consistently provide education and enforce policies addressing discrimination, considering intersectional identities.
-
•
Leadership must listen actively and avoid placing the burden of diversity work solely on marginalized groups.
-
•
Recognizing external stressors such as global events is essential to empathetic leadership and inclusive workplaces.
-
•
Language matters; everyday expressions can unintentionally exclude or offend marginalized communities.
-
•
Inclusion and accessibility should be embedded into every designer's responsibilities, not isolated to specialists.
Notable Quotes
"I had you all do a warm-up before we started to help everyone be present and calm."
"Sometimes working with a bunch of boxes and letters on Zoom was the reality of remote classes."
"Be compassionate with yourself and others. Not everyone likes high fives, and that's okay."
"Collaboration is key. I'm never alone in a Peloton class, even at 4:30 in the morning."
"Consistency is key. I'm on a 73-week streak right now, and that's pretty badass."
"Identity is not monolithic; policies should address layered experiences."
"It is not the responsibility of marginalized groups to do all the educating about their experiences."
"Listen is a skill that is not emphasized enough in leadership."
"Watch your language; terms like 'that's so lame' can be exclusionary or offensive."
"Inclusion and accessibility need to be part of every designer's role, even if today it is one person's job."
Or choose a question:
More Videos
"Venture investors accept a J curve of losses by design if they expect exponential growth."
Jen van der MeerService design performs value
November 19, 2025
"We began exploring the state of civic design across local, state, provincial, and national levels."
Sarah BrooksTheme 3 Intro
December 10, 2021
"We’ve enabled exposure hours for our entire teams, taking the heat off our recruiters."
Vicky Teinaki Michele Marut Tim ParmeeShort Take #3: UX/Product Lessons from Your Industry Peers
December 6, 2022
"Testing with people who have low vision shows that even passing contrast ratios can still result in unreadable text if font weights are too thin."
Kate KalcevichIntegrating Accessibility in DesignOps
September 23, 2024
"Naming is an exercise in power when what is being named has been historically erased."
Sarah FathallahLessening the Research Burden on Vulnerable Communities
March 30, 2020
"Less than a third of respondents feel like they work somewhere with a clear investment in customer-driven decision making."
Marieke McCloskeyUser Science: Product Analytics & User Research
March 11, 2021
"Care is a relational practice, a form of reciprocity, and a way of being in community and kinship."
Sahibzada Mayed Lauren LinCultivating Design Ecologies of Care, Community, and Collaboration
October 4, 2023
"If you have a sense of ownership in the work, you naturally feel more engaged with the outcome and output."
Anna Nguyen Emily BroganWhy Our Voice of the Customer is Better Than Yours
March 10, 2022
"I literally ask, how are you feeling right now? It’s about connecting on a human level before diving into data."
Jerome “Axle” BrownHow to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon
March 11, 2021