Asking the Right Questions: Life, Hope and Moving Forward During the Pandemic
Summary
Details to come.
Key Insights
-
•
Starting meetings or classes with a simple warm-up increases attentiveness and presence.
-
•
Remote teaching often results in students keeping cameras off, impacting engagement, but this can be navigated with inclusive strategies.
-
•
Peloton taught the speaker practical leadership lessons including compassion, collaboration, and community support.
-
•
Consistency is critical in leadership and personal growth, exemplified by the speaker's 73-week exercise streak.
-
•
Inclusive leadership requires acknowledging where people are physically and emotionally, offering alternatives accordingly.
-
•
Organizations must consistently provide education and enforce policies addressing discrimination, considering intersectional identities.
-
•
Leadership must listen actively and avoid placing the burden of diversity work solely on marginalized groups.
-
•
Recognizing external stressors such as global events is essential to empathetic leadership and inclusive workplaces.
-
•
Language matters; everyday expressions can unintentionally exclude or offend marginalized communities.
-
•
Inclusion and accessibility should be embedded into every designer's responsibilities, not isolated to specialists.
Notable Quotes
"I had you all do a warm-up before we started to help everyone be present and calm."
"Sometimes working with a bunch of boxes and letters on Zoom was the reality of remote classes."
"Be compassionate with yourself and others. Not everyone likes high fives, and that's okay."
"Collaboration is key. I'm never alone in a Peloton class, even at 4:30 in the morning."
"Consistency is key. I'm on a 73-week streak right now, and that's pretty badass."
"Identity is not monolithic; policies should address layered experiences."
"It is not the responsibility of marginalized groups to do all the educating about their experiences."
"Listen is a skill that is not emphasized enough in leadership."
"Watch your language; terms like 'that's so lame' can be exclusionary or offensive."
"Inclusion and accessibility need to be part of every designer's role, even if today it is one person's job."
Or choose a question:
More Videos
"Most former extremists don’t come up with the idea of involvement themselves, somebody always approaches them."
Jim KalbachPeace is waged with sticky notes: Mapping Real-World Experiences
June 14, 2018
"The pandemic pulled our remote team much closer—being physically apart made us feel closer."
Smitha Papolu Nova Wehman-Brown Melissa Schmidt Adam MenterTheme 3 Discussion
January 8, 2024
"I honestly have gotten the most value out of just spending one-to-ones with folks and asking what matters to you and what we should achieve as a team."
Catt SmallMoving from Execution to Strategy as a Designer
December 6, 2022
"Automation frees us up to do more for the organization, but if overdone, it can strip away the human aspect critical to culture."
Bria Alexander Meredith Black Tim GilliganState of DesignOps Panel
October 1, 2021
"Sustaining civic design work beyond ourselves ensures that change lasts and grows."
Charlotte LeeTheme 1 Intro
December 8, 2021
"One of the core questions of research strategy is how do you decide what research to do when demand exceeds resources."
Chris Geison Cristen Torrey Eric MahlstedtWhat is Research Strategy?: A Panel of Research Leaders Discuss this Emergent Question
March 4, 2021
"I am an individual contributor living and breathing inside the organizational environment, not a manager who can move things around."
Peter LevinSolve a Problem Here, Transform a Strategy There: Research as an Occasion for Expanding Organizational Possibility
March 25, 2024
"Sponsor sessions are optional but incredibly high content and not sales pitches."
Bria AlexanderDay 3 Welcome
September 25, 2024
"Many hiring managers feel stuck by bureaucracy and policies that haven’t adapted, limiting candidate pools to specific locations."
DesignOps and The Great Talent War of 2021
August 19, 2021