Asking the Right Questions: Life, Hope and Moving Forward During the Pandemic
Summary
Details to come.
Key Insights
-
•
Starting meetings or classes with a simple warm-up increases attentiveness and presence.
-
•
Remote teaching often results in students keeping cameras off, impacting engagement, but this can be navigated with inclusive strategies.
-
•
Peloton taught the speaker practical leadership lessons including compassion, collaboration, and community support.
-
•
Consistency is critical in leadership and personal growth, exemplified by the speaker's 73-week exercise streak.
-
•
Inclusive leadership requires acknowledging where people are physically and emotionally, offering alternatives accordingly.
-
•
Organizations must consistently provide education and enforce policies addressing discrimination, considering intersectional identities.
-
•
Leadership must listen actively and avoid placing the burden of diversity work solely on marginalized groups.
-
•
Recognizing external stressors such as global events is essential to empathetic leadership and inclusive workplaces.
-
•
Language matters; everyday expressions can unintentionally exclude or offend marginalized communities.
-
•
Inclusion and accessibility should be embedded into every designer's responsibilities, not isolated to specialists.
Notable Quotes
"I had you all do a warm-up before we started to help everyone be present and calm."
"Sometimes working with a bunch of boxes and letters on Zoom was the reality of remote classes."
"Be compassionate with yourself and others. Not everyone likes high fives, and that's okay."
"Collaboration is key. I'm never alone in a Peloton class, even at 4:30 in the morning."
"Consistency is key. I'm on a 73-week streak right now, and that's pretty badass."
"Identity is not monolithic; policies should address layered experiences."
"It is not the responsibility of marginalized groups to do all the educating about their experiences."
"Listen is a skill that is not emphasized enough in leadership."
"Watch your language; terms like 'that's so lame' can be exclusionary or offensive."
"Inclusion and accessibility need to be part of every designer's role, even if today it is one person's job."
Or choose a question:
More Videos
"We use Stacy’s matrix and James Garrett’s layers of user experience to filter which projects go into the self-service model."
Nora Tejeda Giovanna AlonsoScaling Design Capabilities at BBVA Through a Self-service Design Model
June 10, 2021
"Sometimes resources are available as soon as an hour or 30 minutes after the talk, like the team is working miracles."
Bria AlexanderDay 2 Welcome
September 24, 2024
"You have to design for throw away ability because the majority of experience gets thrown away."
Bill ScottLean Engineering: Engineering for Learning and Experimentation in the Enterprise
May 14, 2015
"Every talk you hear today couldn’t get more personal to our community."
Bria AlexanderTheme Two Intro
October 3, 2023
"It takes vision, leadership, and a certain level of mastery of uncertainty to find opportunity in change."
Jon FukudaTheme One Intro
October 2, 2023
"Success is about not sacrificing quality, not about mere integration."
Sol MeszHands or Brains? How to Hire for Strategy, Strategically
January 8, 2024
"A formal critique often carries tension; focusing on people rather than work is a pitfall we must avoid."
Joseph MeersmanSweating the Pixel: Scaling Quality through Critique
June 10, 2021
"You want to ask an LLM to evaluate the fuzzy stuff because there’s no black and white output."
Peter Van DijckHands-on AI #2: Understanding evals: LLM as a Judge
October 15, 2025
"It’s difficult to see the impact in digital technology, but workshops help teams visualize energy use and timing."
Tristin OldaniTurning awareness into action with Climate UX
January 16, 2025