Summary
Details to come.
Key Insights
-
•
Starting meetings or classes with a simple warm-up increases attentiveness and presence.
-
•
Remote teaching often results in students keeping cameras off, impacting engagement, but this can be navigated with inclusive strategies.
-
•
Peloton taught the speaker practical leadership lessons including compassion, collaboration, and community support.
-
•
Consistency is critical in leadership and personal growth, exemplified by the speaker's 73-week exercise streak.
-
•
Inclusive leadership requires acknowledging where people are physically and emotionally, offering alternatives accordingly.
-
•
Organizations must consistently provide education and enforce policies addressing discrimination, considering intersectional identities.
-
•
Leadership must listen actively and avoid placing the burden of diversity work solely on marginalized groups.
-
•
Recognizing external stressors such as global events is essential to empathetic leadership and inclusive workplaces.
-
•
Language matters; everyday expressions can unintentionally exclude or offend marginalized communities.
-
•
Inclusion and accessibility should be embedded into every designer's responsibilities, not isolated to specialists.
Notable Quotes
"I had you all do a warm-up before we started to help everyone be present and calm."
"Sometimes working with a bunch of boxes and letters on Zoom was the reality of remote classes."
"Be compassionate with yourself and others. Not everyone likes high fives, and that's okay."
"Collaboration is key. I'm never alone in a Peloton class, even at 4:30 in the morning."
"Consistency is key. I'm on a 73-week streak right now, and that's pretty badass."
"Identity is not monolithic; policies should address layered experiences."
"It is not the responsibility of marginalized groups to do all the educating about their experiences."
"Listen is a skill that is not emphasized enough in leadership."
"Watch your language; terms like 'that's so lame' can be exclusionary or offensive."
"Inclusion and accessibility need to be part of every designer's role, even if today it is one person's job."
Or choose a question:
More Videos
"If your leadership isn’t aligned to your agenda, it’s vital to negotiate and influence to bring them on board."
Karen PascoeDeveloping Experience Teams and Talent in the Enterprise
June 8, 2016
"Sometimes working with a bunch of boxes and letters on Zoom was the reality of remote classes."
Reginé GilbertAsking the Right Questions: Life, Hope and Moving Forward During the Pandemic
June 10, 2022
"I honestly just didn’t know what I didn’t know at the start."
Pippa LomasPaving the Path for Neurodiversity in Design
October 4, 2023
"This jobs map became the single source of truth deliverable anyone in the organization could reference."
Sean Fitzell Sarah Han Kayla FarrellCraft of User Research: Building Out Jobs to be Done Maps
March 12, 2021
"We are at an inflection point where what got us here won't necessarily get us to a thriving future."
Neil BarrieWidening the Aperture: The Case for Taking a Broader Lens to the Dialogue between Products and Culture
March 25, 2024
"Empathy is not a good starting point for innovation because it’s unstable and doesn’t provide a clear problem to solve."
Jim KalbachJobs To Be Done
February 25, 2021
"Designers must mitigate risk for their projects, but they personally face bigger risks from failure."
Justin Entzminger Terrance Smith Tracy M. Colunga Mai-Ling GarciaRisk and Reward: How to Diversify the Field of Civic Innovators and Designers
November 17, 2022
"AI is raising the floor of design work—you're not gonna get 10% crappy design anymore, but it won't create rockstar UI yet."
Frances Yllana Kaaren Hanson Husani Oakley Dan OlsenDesignOps Exposed: What do our peers really think of us?
September 11, 2025
"Knowing your positionality and having native speakers and culturally sensitive methods is vital for authentic data gathering."
Liz EbengoThe Burden on Children: The Cost of Insufficient Post-Conflict Services and Pathways Forward
December 4, 2024
Latest Books All books
Dig deeper with the Rosenbot
What role does legal compliance play in driving accessibility, and why shouldn’t it be the sole goal?
How can public sector funders shift their innovation investments to align better with strategic priorities?
What practical practices can make accessibility a sustainable part of daily design and development workflows?