Summary
Details to come.
Key Insights
-
•
Starting meetings or classes with a simple warm-up increases attentiveness and presence.
-
•
Remote teaching often results in students keeping cameras off, impacting engagement, but this can be navigated with inclusive strategies.
-
•
Peloton taught the speaker practical leadership lessons including compassion, collaboration, and community support.
-
•
Consistency is critical in leadership and personal growth, exemplified by the speaker's 73-week exercise streak.
-
•
Inclusive leadership requires acknowledging where people are physically and emotionally, offering alternatives accordingly.
-
•
Organizations must consistently provide education and enforce policies addressing discrimination, considering intersectional identities.
-
•
Leadership must listen actively and avoid placing the burden of diversity work solely on marginalized groups.
-
•
Recognizing external stressors such as global events is essential to empathetic leadership and inclusive workplaces.
-
•
Language matters; everyday expressions can unintentionally exclude or offend marginalized communities.
-
•
Inclusion and accessibility should be embedded into every designer's responsibilities, not isolated to specialists.
Notable Quotes
"I had you all do a warm-up before we started to help everyone be present and calm."
"Sometimes working with a bunch of boxes and letters on Zoom was the reality of remote classes."
"Be compassionate with yourself and others. Not everyone likes high fives, and that's okay."
"Collaboration is key. I'm never alone in a Peloton class, even at 4:30 in the morning."
"Consistency is key. I'm on a 73-week streak right now, and that's pretty badass."
"Identity is not monolithic; policies should address layered experiences."
"It is not the responsibility of marginalized groups to do all the educating about their experiences."
"Listen is a skill that is not emphasized enough in leadership."
"Watch your language; terms like 'that's so lame' can be exclusionary or offensive."
"Inclusion and accessibility need to be part of every designer's role, even if today it is one person's job."
Or choose a question:
More Videos
"Working from home is fun only when you can actually leave your home; during a pandemic, it’s incredibly hard."
Tricia WangSpatial Collapse: Designing for Emergent Culture
January 8, 2024
"Don Norman was named the top accomplished woman in UX by AI, even though Don is a man."
Dan SafferWhy AI projects fail (and what we can do about it)
May 14, 2025
"You can be a small company providing solutions for thousands of users or large companies—it’s about scale in different dimensions."
Wendy Johansson Surya VankaDesign at Scale: Behind the Scenes
April 29, 2021
"You can leave a legacy in three minutes by giving a connection or sharing an insight—it doesn’t have to be grand."
Mark TempletonCreating a Legacy: the ultimate experience
June 9, 2017
"Language matters—make your OKRs user-centric and customer-focused to avoid them feeling like overhead."
Bria Alexander Benson Low Natalya Pemberton Stephanie GoldthorpeOKRs—Helpful or Harmful?
January 20, 2022
"Designers should not be left to figure things out alone as we grow faster."
Ebru NamaldiDesigning the Designer’s Journey: Scaling Teams, Culture, and Growth Through DesignOps
September 11, 2025
"Badly designed personas create stereotypes, not archetypes."
Cassini Nazir Meah LinThe Dangers of Empathy: Toward More Responsible Design Research
March 27, 2023
"We have a code of conduct. It’s not just window dressing, it’s the front door to a process with people behind it."
Uday Gajendar Louis RosenfeldDay 2 Welcome
June 5, 2024
"Everything can be designed – ourselves, relationships, processes, policies, systems."
Bria Alexander Ariel Kennan Charlotte Lee Sarah Brooks Emily Lessard Gordon Ross Joanne DongReflect and Chart Forward
December 10, 2021