Summary
Details to come.
Key Insights
-
•
Starting meetings or classes with a simple warm-up increases attentiveness and presence.
-
•
Remote teaching often results in students keeping cameras off, impacting engagement, but this can be navigated with inclusive strategies.
-
•
Peloton taught the speaker practical leadership lessons including compassion, collaboration, and community support.
-
•
Consistency is critical in leadership and personal growth, exemplified by the speaker's 73-week exercise streak.
-
•
Inclusive leadership requires acknowledging where people are physically and emotionally, offering alternatives accordingly.
-
•
Organizations must consistently provide education and enforce policies addressing discrimination, considering intersectional identities.
-
•
Leadership must listen actively and avoid placing the burden of diversity work solely on marginalized groups.
-
•
Recognizing external stressors such as global events is essential to empathetic leadership and inclusive workplaces.
-
•
Language matters; everyday expressions can unintentionally exclude or offend marginalized communities.
-
•
Inclusion and accessibility should be embedded into every designer's responsibilities, not isolated to specialists.
Notable Quotes
"I had you all do a warm-up before we started to help everyone be present and calm."
"Sometimes working with a bunch of boxes and letters on Zoom was the reality of remote classes."
"Be compassionate with yourself and others. Not everyone likes high fives, and that's okay."
"Collaboration is key. I'm never alone in a Peloton class, even at 4:30 in the morning."
"Consistency is key. I'm on a 73-week streak right now, and that's pretty badass."
"Identity is not monolithic; policies should address layered experiences."
"It is not the responsibility of marginalized groups to do all the educating about their experiences."
"Listen is a skill that is not emphasized enough in leadership."
"Watch your language; terms like 'that's so lame' can be exclusionary or offensive."
"Inclusion and accessibility need to be part of every designer's role, even if today it is one person's job."
Or choose a question:
More Videos
"Change doesn’t happen because we made a product; change happens through how people respond and behave."
Boon Yew ChewMaking Sense of Systems—and Using Systems to Make Sense of the Enterprise
June 6, 2023
"Mass production is here to stay; how do we make it more humanistic?"
Uday Gajendar Adam RichardsonFrom AI to Zeitgeist: Theory as the design antidote to AI hype
March 27, 2025
"Using video clips of insights creates a more personal connection and helps teams engage with the data."
Mike Oren Janice WiitalaDesign Research Strategy & Strategic Design Research
February 3, 2022
"Trust is earned incrementally by responding to people's needs over and over in a variety of contexts."
Ed MullenDesigning the Unseen: Enabling Institutions to Build Public Trust
November 16, 2022
"As researchers, our job is to explore behaviors which are driven by knowledge and make insights that can alter what our users learn and do."
Zen RenTaking Inspiration from Instructional Design for Research
March 10, 2022
"It’s really hard when all that tacit knowledge walks out the door every time someone leaves."
Frances Yllana Jorge Arango Maria Taylor Briana ThomasThe Big Question about Impact: A Panel Discussion
September 24, 2024
"Agentic systems could be hidden, allowing corporations to push self-interested biases undetected."
Christopher NoesselAI of the now: Designing for Agents
July 31, 2024
"When developers saw the interactive color wheel I made in SVG, they were surprised but realized it reduced their workload."
Steve TurbekDesigning Interactive Graphics with AI Code Help
February 5, 2026
"Designers are change agents within their organizations because we’re multidisciplinary, empathetic, and compassionate."
Sheryl Cababa Alexis OhThinking in systems to address climate with Sheryl Cababa
June 12, 2024