Asking the Right Questions: Life, Hope and Moving Forward During the Pandemic
Summary
Details to come.
Key Insights
-
•
Starting meetings or classes with a simple warm-up increases attentiveness and presence.
-
•
Remote teaching often results in students keeping cameras off, impacting engagement, but this can be navigated with inclusive strategies.
-
•
Peloton taught the speaker practical leadership lessons including compassion, collaboration, and community support.
-
•
Consistency is critical in leadership and personal growth, exemplified by the speaker's 73-week exercise streak.
-
•
Inclusive leadership requires acknowledging where people are physically and emotionally, offering alternatives accordingly.
-
•
Organizations must consistently provide education and enforce policies addressing discrimination, considering intersectional identities.
-
•
Leadership must listen actively and avoid placing the burden of diversity work solely on marginalized groups.
-
•
Recognizing external stressors such as global events is essential to empathetic leadership and inclusive workplaces.
-
•
Language matters; everyday expressions can unintentionally exclude or offend marginalized communities.
-
•
Inclusion and accessibility should be embedded into every designer's responsibilities, not isolated to specialists.
Notable Quotes
"I had you all do a warm-up before we started to help everyone be present and calm."
"Sometimes working with a bunch of boxes and letters on Zoom was the reality of remote classes."
"Be compassionate with yourself and others. Not everyone likes high fives, and that's okay."
"Collaboration is key. I'm never alone in a Peloton class, even at 4:30 in the morning."
"Consistency is key. I'm on a 73-week streak right now, and that's pretty badass."
"Identity is not monolithic; policies should address layered experiences."
"It is not the responsibility of marginalized groups to do all the educating about their experiences."
"Listen is a skill that is not emphasized enough in leadership."
"Watch your language; terms like 'that's so lame' can be exclusionary or offensive."
"Inclusion and accessibility need to be part of every designer's role, even if today it is one person's job."
Or choose a question:
More Videos
"Growth boards are a more advanced tool that require breaking down walls between disciplines and focusing on outcome-driven metrics."
Kit Unger Jackie Ho Veevi Rosenstein Vasileios XanthopoulosTheme 2: Discussion
January 8, 2024
"Thinking is something that happens as the brain interacts with the world, not just inside our heads."
Jorge ArangoAI as Thought Partner: How to Use LLMs to Transform Your Notes (3rd of 3 seminars)
May 3, 2024
"Users now bounce between different elements on the page influenced by visually compelling features and keywords — what we call the pinball pattern."
Katie HansenFinding the unknown in the known: Harnessing meta-analysis and literature review
March 12, 2025
"Public sector experiences are unique and not nearly as linear as typical consumer journeys."
Angy Peterson Bob AinsburyMore Than Technology: Personalized Public Sector Experiences
December 10, 2021
"Artists are messengers of the ideal. That’s why design ops can make those ideals more palpable in agencies."
Frances YllanaDesignOps–Leading the Path to Parity
April 27, 2023
"Give three pieces of evidence for every piece of feedback you provide an individual."
Theresa Slate Erin RobertsonWhy Changing Hearts & Minds Doesn’t Work When Promoting DE&I Efforts, but Checklists Do
October 4, 2023
"Getting everyone to agree on what research should answer and in what order is where the fruitful back and forth happens."
Sarah Alvarado Nalini P. Kotamraju Anne Mamaghani Peter MerholzHow to make UX research leadership more effective [Advancing Research Community Workshop Series]
October 26, 2023
"You should think about what you uniquely will do because of your values that others might not tolerate."
Ellen ChisaThe Values of Design
November 29, 2023
"Everyone already uses accessibility features."
Sam ProulxAccessibility: An Opportunity to Innovate
March 9, 2022
