Summary
Details to come.
Key Insights
-
•
Starting meetings or classes with a simple warm-up increases attentiveness and presence.
-
•
Remote teaching often results in students keeping cameras off, impacting engagement, but this can be navigated with inclusive strategies.
-
•
Peloton taught the speaker practical leadership lessons including compassion, collaboration, and community support.
-
•
Consistency is critical in leadership and personal growth, exemplified by the speaker's 73-week exercise streak.
-
•
Inclusive leadership requires acknowledging where people are physically and emotionally, offering alternatives accordingly.
-
•
Organizations must consistently provide education and enforce policies addressing discrimination, considering intersectional identities.
-
•
Leadership must listen actively and avoid placing the burden of diversity work solely on marginalized groups.
-
•
Recognizing external stressors such as global events is essential to empathetic leadership and inclusive workplaces.
-
•
Language matters; everyday expressions can unintentionally exclude or offend marginalized communities.
-
•
Inclusion and accessibility should be embedded into every designer's responsibilities, not isolated to specialists.
Notable Quotes
"I had you all do a warm-up before we started to help everyone be present and calm."
"Sometimes working with a bunch of boxes and letters on Zoom was the reality of remote classes."
"Be compassionate with yourself and others. Not everyone likes high fives, and that's okay."
"Collaboration is key. I'm never alone in a Peloton class, even at 4:30 in the morning."
"Consistency is key. I'm on a 73-week streak right now, and that's pretty badass."
"Identity is not monolithic; policies should address layered experiences."
"It is not the responsibility of marginalized groups to do all the educating about their experiences."
"Listen is a skill that is not emphasized enough in leadership."
"Watch your language; terms like 'that's so lame' can be exclusionary or offensive."
"Inclusion and accessibility need to be part of every designer's role, even if today it is one person's job."
Or choose a question:
More Videos
"If you feel uncomfortable or bullied, it is so important that you know you can reach out for help."
Bria AlexanderOpening Remarks
October 4, 2023
"Politics and ego conflicts are inevitable and separate challenges that seriously impact merger integration."
Jorge ArangoMeeting of the Waters: Designing for Successful Inorganic Growth
August 12, 2021
"No assistive technology user uses default settings; we spend years customizing everything to work for us."
Sam ProulxSUS: A System Unusable for Twenty Percent of the Population
December 9, 2021
"Design review is simply the act of designers collaborating to increase quality and craft."
Erika Kincaid Brenna Heaps Jessica TsukimuraConnecting the Dots: How to Foster Collaboration and Build a Strong Design Review Culture
June 8, 2022
"Being a manager is really hard, and just because you’re a great individual contributor doesn’t mean you’ll enjoy it."
Kayla Farrell Chelsey Glasson Sean Fitzell Jared LeClercWhat It's Like To Be a User Researcher at Compass
March 12, 2021
"The secondary first, primary second sequence may seem a numerical mismatch, but it is the way to go."
Joerg Beringer Thomas GeisScaling User Research with AI: Continuous Discovery of User Needs in Minutes
September 10, 2025
"During testing sensitive subjects, have relevant resources at the ready, like shelter beds for participants in need."
Marisa BernsteinIt Takes GRIT: Lessons from the Small, but Mighty World of Civic Usability Testing
December 9, 2021
"The conference is a single track, so everyone listens to the same content together, fostering community focus."
Rachael Dietkus, LCSW Victor Udoewa Jennifer StricklandEverything You Need to Know about the Civic Design 2022 Call for Presentations
May 17, 2022
"Your agency is the thing that can’t be taken away from you. It’s your means to navigate this moment and keep your sanity."
James LangHopeful Futures for UX Research
January 30, 2026
