Rosenverse
Bridging the Gap Between Compliance and Design Quality

Log in or create a free Rosenverse account to watch this video.

Log in Create free account

100s of community videos are available to free members. Conference talks are generally available to Gold members.

Bridging the Gap Between Compliance and Design Quality

Thursday, July 2, 2026 • Rosenfeld Community
Share the love for this talk
Bridging the Gap Between Compliance and Design Quality
Speakers: Santiago Bustelo
Link:

Summary

Many designers experience accessibility as a compliance exercise disconnected from design practice. That's a design problem. After more than 20 years working in accessibility—including early accessibility projects, advocacy, education, and legislation efforts in Argentina—Santiago Bustelo believes that the missing piece is a better bridge between compliance and design practice. In this session, he shares insights, experiments, and lessons from IPAX, an ongoing research initiative exploring the gap between accessibility compliance and accessibility adoption. The session examines why accessibility is often perceived as bureaucratic by design teams, why pair-based validation does not scale well to modern Design Systems, and whether accessibility could become easier to adopt if it also helps designers produce better design outcomes.

Key Insights

  • WCAG color contrast guidelines are outdated and sometimes promote poor design choices, like white on black causing visual strain for people with astigmatism.

  • Traditional color theory, based on a 200-year-old color wheel, is often at odds with modern accessibility needs and design quality.

  • Modern color models like Oklch and contrast scoring from APCA provide more precise assessments of accessible and ergonomic color combinations.

  • Santiago’s tool assigns scores from 1 to 5 to color combinations, balancing legal compliance with design quality to guide better choices.

  • Only a very limited set of colors work well against both black and white backgrounds, necessitating split color systems for accessibility.

  • Client resistance to changing brand color palettes for accessibility often stems from political and cultural attachment rather than technical limitations.

  • Presenting accessibility as enhancing brand usability for people over 40 or with common vision conditions can ease client pushback.

  • Responsive color systems that adapt colors across light, dark, and high-contrast modes can better serve diverse user needs.

  • Building accessible color systems is challenging but feasible if tools reduce the complexity and perceived risk of color adjustments.

  • Sustainable development of accessibility tools may require nonprofit structures and open-source licenses to attract funding and wider adoption.

Notable Quotes

"Every mistake you see is their fault. Every mistake's an opportunity, though."

"WCAG says the more contrast, the merrier, but bright white on black can actually cause ghost images for astigmatism."

"There are only two perfect neutral grays that work accessible both against black and white."

"WCAG says it depends, but doesn’t really help you decide what large text or bold means in practice."

"We can have many accents, each split into two shades for light and dark backgrounds to keep accessibility without breaking brand."

"If clients say they don’t care about accessibility, it’s a political problem, not a technical one."

"The system I’m building helps show clients that almost imperceptible color adjustments can make their brand accessible."

"Accessibility is often misunderstood as for a very small population, but most adults have some vision issues."

"Sustaining this kind of work isn’t profitable, but it’s valuable for the community."

"Forming a nonprofit could unlock funding to continue and grow this accessibility tool."

Ask the Rosenbot
Sam Proulx
SUS: A System Unusable for Twenty Percent of the Population
2021 • Design at Scale 2021
Gold
Nicole Aleong
Future Orientations to Everyday Life: Futures Anthropology as a Methodology
2024 • Advancing Research 2024
Gold
Richard Buchanan
Creativity and Principles in the Flourishing Enterprise
2018 • Enterprise Experience 2018
Gold
Amber Knabl
Empowering innovation: The critical role of inclusive product development in the AI era
2024 • Designing with AI 2024
Gold
Andy Barraclough
From Costly Complexity to Efficient Insights: Why UX Teams Are Switching To Voxpopme
2024 • DesignOps Summit 2024
Gold
Julie Gitlin
Design as an Agent of Digital Transformation at JPMC
2021 • Design at Scale 2021
Gold
Ted Booth
Discussion
2016 • Enterprise UX 2016
Gold
Sam Proulx
Understanding Screen Readers on Mobile: How And Why to Learn from Native Users
2023 • DesignOps Summit 2023
Gold
Matt Stone
Scaling Empathy, A Case Study in Change Management
2021 • Design at Scale 2021
Gold
Sarah Auslander
Incremental Steps to Drive Radical Innovation in Policy Design
2022 • Civic Design 2022
Gold
Cheryl Platz
Collaborative Creativity through Improv
2018 • DesignOps Summit 2018
Gold
Alberto Ferreira
Making it Count: Developing a custom digital metric framework that works
2021 • QuantQual Interest Group
Dave Malouf
The Past, Present, and Future of DesignOps: a 2-part DesignOps Community Call (Part 1)
2022 • DesignOps Community
Ned Gartside
Navigating accessibility and climate
2024 • Climate UX Interest Group
Lin Nie
When Thought-worlds Collide: Collaborating Between Research and Practice
2021 • Advancing Research 2021
Gold
Ariel Kennan
Civic Design in 2022
2022 • Civic Design Community

More Videos

Chris Geison

"The essence of strategy is choosing what not to do."

Chris Geison

What is Research Strategy?

March 11, 2021

Billy Carlson

"If you show something that looks ready to ship too early, you may miss exploring 30 other concepts quickly."

Billy Carlson

Principles of Team Wireframing

October 2, 2023

Amy Evans

"What if product and business actually manage designs and deliver digital communications?"

Amy Evans

How to Create Change

September 25, 2024

Nalini P. Kotamraju

"That’s because you’re thinking with your research hat on, not your UX leadership hat."

Nalini P. Kotamraju

Two Jobs in One: Being a “Leader who is a Researcher” and a “Researcher who is a Leader"

March 10, 2021

Luca Rager

"Engineers love having individual components in files because it makes implementation much easier."

Luca Rager

Empowering Gaming at Scale: How Xbox Builds Powerful, Automated, and Distributed Design Systems with Sketch

September 30, 2021

Nicole Aleong

"Destiny is the belief that a certain future outcome is predetermined regardless of the path."

Nicole Aleong

Future Orientations to Everyday Life: Futures Anthropology as a Methodology

March 26, 2024

Josh Clark

"We can make things that weren’t possible before just a few months ago; not just capabilities but the user experience itself."

Josh Clark Veronika Kindred

Sentient Design: Crafting Intelligent Interfaces with AI

June 9, 2026

Allison Sanders

"People coming from agencies sometimes need help dropping bad habits like working at 2am or stressful environments."

Allison Sanders

Operating with Purpose

January 8, 2024

Kara Kane

"The US digital service ecosystem has grown remarkably, showing we’re not alone in this journey."

Kara Kane

Theme One Intro

November 16, 2022