Enterprise Storytelling Sessions
Summary
- Carla Pileggi (UX Architect, Design System Lead, Pitney Bowes): A Sympathy Card for a Front-End Developer (VIDEO)
- Ramya Mahalingam (UX Architect, Cardinal Solutions): The Road to Being a Bridge Is Not at all Paved (VIDEO)
- Audrey Crane (Partner, DesignMap): Thoughts on Vulnerability (VIDEO)
- Lada Gorlenko (Director of Research, Smartsheet): Make My Day (VIDEO)
- and a horror story from Adam Polansky (XD Strategist, Bottle Rocket Studios) (VIDEO)
Key Insights
-
•
Five-minute talks are harder to give and follow than 45-minute talks because they lack gradual build-up.
-
•
Audience engagement is crucial in rapid storytelling sessions to keep pace with the quick transitions.
-
•
Collaborative storytelling using alternating positive and negative frames ('fortunately'/'unfortunately') drives creativity and connection.
-
•
Volunteering participants to form a storytelling line enhances group dynamic and accountability.
-
•
Clear structure and rhythm (using keywords) help the audience stay synchronized during complex narrative exercises.
-
•
Building stories in short bursts with twists keeps the audience mentally active and entertained.
-
•
The session's success depends on both speaker preparation and audience readiness to think quickly.
-
•
Conducting warm-up vocal exercises (saying 'fortunately' and 'unfortunately') improves timing and comfort.
-
•
Ambiguity in narrative handoffs encourages creative linking between unrelated story segments.
-
•
Interactive storytelling exercises can serve as effective team-building tools in enterprise UX settings.
Notable Quotes
"It’s harder than a 45 minute talk."
"Normally you go into a talk and they build just like a story. A little bit of information, more information, more information. Here’s my point, and that’s it."
"I’m worried you aren’t up to it, frankly."
"We got to get everybody to tell stories in the whole room."
"Fortunately, that was terrible."
"Unfortunately, that was very good."
"You guys have the harder job."
"We’re going to say fortunately, and she’s going to say a sentence. Then we say unfortunately, and he’s going to say a sentence connected to that sentence."
"Watch my lips and my body language if you’re starting to lose the timing on the word."
"When the dot com bubble burst, I had a great design job. Unfortunately, it was at another dot com."
Or choose a question:
More Videos
"Tomorrow of design ops belongs to those who lead with foresight into designs and designers future, to stay human and resilient."
Ebru NamaldiDesigning the Designer’s Journey: Scaling Teams, Culture, and Growth Through DesignOps
September 11, 2025
"When you design for the edges, you get the middle for free."
Samuel ProulxInvisible barriers: Why accessible service design can’t be an afterthought
December 3, 2024
"62% of people said literally we don't know how to measure the value of design ops yet."
Kristin Skinner Kamdyn MooreGroup Activity: A Deep Dive Into Value and Outcomes
October 23, 2019
"Aligning on a north star problem gets everyone excited and aligned from the beginning."
Jon Fukuda Amy Evans Ignacio Martinez Joe MeersmanThe Big Question about Innovation: A Panel Discussion
September 25, 2024
"You have to build a relationship first before you can advise PMs on asking better questions."
Smitha Papolu Nova Wehman-Brown Melissa Schmidt Adam MenterTheme 3 Discussion
June 4, 2019
"You should think about what you uniquely will do because of your values that others might not tolerate."
Ellen ChisaThe Values of Design
November 29, 2023
"Active listening means actually implementing the feedback or suggestions given—not just hearing them."
Zariah CameronStreamlining an Inclusive Design Practice
October 3, 2023
"Inclusion is an opportunity to build relationships rather than create division."
Saara Kamppari-MillerTheme Three Intro
September 9, 2022
"A backlog helps pace and define the design ops practice, managing what’s in scope and what’s aspirational."
Michelle ChinThe DesignOps Starter Kit
September 29, 2021