Summary
Our understanding of truth is being reshaped. This challenge deepens when considering how truth intersects with shifting views on data ownership, knowledge extraction, and inclusivity. Researchers must respect participants' ownership of their narratives and foster intersectional inclusivity to uncover more equitable truths. This discussion explores practical strategies for understanding what equitable truth means in a world of disinformation, where both participants and researchers are increasingly questioning the meaning of true inclusivity in our field.
Key Insights
-
•
Disinformation thrives on social media algorithms that prioritize engagement over accuracy, exacerbating distrust in research participants.
-
•
AI-generated misleading content and deepfakes pose new challenges by eroding public trust and entrenching biases in digital products.
-
•
Extractive research practices harm marginalized communities and contribute to widespread mistrust toward organizations.
-
•
Declaring positionality helps researchers reflect on how their own identities influence their work and decisions.
-
•
An equity pause is an effective reflective practice to identify biases and knowledge gaps before making research or design decisions.
-
•
Community-based partnerships and participatory co-design are essential for authentic engagement with vulnerable populations.
-
•
Packaging equity-centered research in the language of business metrics and risk mitigation can increase stakeholder buy-in.
-
•
Authentic transparency with participants, including sharing case studies and knowledge, builds lasting trust and ownership.
-
•
Recruiting participants from marginalized communities requires intentional effort to avoid shallow or unrepresentative insights.
-
•
Sustainable progress in ethical research demands courage, community support, and picking strategic battles within organizations.
Notable Quotes
"Our understanding of truth is being reshaped due to the rise of disinformation."
"Researchers must respect participants' ownership of their own narratives and foster intersectional inclusivity."
"Many stakeholders blur fact and opinion, making it harder to influence with sound research insights."
"Social media algorithms prioritize engagement over accuracy, exacerbating echo chambers and polarizing discourse."
"AI tools generate convincing yet potentially misleading content at scale, eroding public trust."
"Instagram's creation of AI influencers co-opted queer and Black identities, essentially digital blackface."
"One of the most important parts of any successful research study is your research sample."
"If you target the right audience but can’t recruit them, you fail to capture the community’s true problems."
"The equity pause helps you recognize what biases might be present before making decisions impacting lives."
"It takes courage to push back against dominant culture and present dissenting opinions in organizations."
Or choose a question:
More Videos
"Take a picture of the QR code to access the digital swag bag and special offers."
Bria Alexander Louis RosenfeldOpening Remarks Day 2
March 26, 2024
"Artifacts of the future help us envision and grasp the change that we’re hoping to have—it’s not just bullet points or vision statements."
Sarah GallimoreInspire Progress with Artifacts from the Future
November 18, 2022
"Allowing teams to override small things like button color may be justified if it delivers business value."
Nathan CurtisDesign Systems for Us: How Many One-Source(s)-of-Truth Are Enough?
January 17, 2019
"We’ve had to retire the studio development category because it wasn’t prioritized due to project work demands."
Ignacio MartinezFair and Effective Designer Evaluation
September 25, 2024
"A society that is designed is better than one that is simply built."
Bob BaxleyTheme 4: Intro
January 8, 2024
"Delivery gets missed at the right time often; sequencing, deployment, and adoption planning are critical."
Sean McKayWhole Product Thinking: Expanding beyond problem and solution space thinking
March 14, 2024
"We created separate tracks so people can self-organize, leverage the right skills, and grow their careers in focused ways."
Rachel Posman John CalhounA Closer Look at Team Ops and Product Ops (Two Sides of the DesignOps Coin)
November 19, 2020
"I traded my butch boots for kitten heels when interviewing scientists who adhere to biblical beliefs of creationism."
Tamara HaleWar Stories LIVE! Tamara Hale
March 30, 2020
"Elizabeth Churchill framed AI as a pedal assist system, helping us go further and faster but sometimes needing to dial it back."
Helen ArmstrongAugment the Human. Interrogate the System.
June 7, 2023