Summary
In our remote world, we as researchers need new ways to help our stakeholders cut through the noise to engage and digest our insights more meaningfully through thoughtful and intentional self-directed learning techniques. In this short session, we will discuss 4 key self-directed learning techniques to help you increase engagement around your insights during our debriefing sessions with your stakeholders.
Key Insights
-
•
Self-directed learning can empower stakeholders to engage with research insights on their own terms, increasing uptake and action.
-
•
Designing the context of insight sharing intentionally—considering group size, goals, and stakeholder needs—improves clarity and impact.
-
•
Emotional literacy, or checking in on participants’ feelings before sharing insights, helps prime stakeholders for better receptiveness.
-
•
Asynchronous collaboration within live sessions encourages quieter voices to be heard and builds rich discussions around insights.
-
•
Using digital tools that allow commenting directly on research reports democratizes feedback and documents conversations in real time.
-
•
Early engagement of stakeholders in framing research questions fosters buy-in and makes the research more relevant to their concerns.
-
•
Not everyone needs to read or engage with all research content; focusing on the most influential stakeholders optimizes effort and impact.
-
•
Combining synchronous and asynchronous modes in insight sharing sessions can manage Zoom fatigue and diversify participation.
-
•
Explicitly naming stakeholders' questions in research reports increases their sense of being seen and encourages participation.
-
•
Insight sharing should shift from just delivering information to designing a learning experience tailored to stakeholders’ strengths and interests.
Notable Quotes
"Change is the only constant, so designing insight sharing with self-directed learning is critical."
"Caring for people emotionally during insight sessions directly impacts their productivity and willingness to engage."
"Sometimes the loudest voices dominate, but asynchronous collaboration helps give quieter voices a chance to speak."
"I literally ask, how are you feeling right now? It’s about connecting on a human level before diving into data."
"Before sharing insights, I try to prime the room by acknowledging feelings and starting fresh."
"Sharing insights is like creating a learning space where stakeholders can use the information in their own way."
"Sending reports early and inviting comments turns the insight session into more of a discussion than a presentation."
"Everyone wants to see themselves reflected in the research questions and findings."
"Focus your research report on the three most influential stakeholders, not everyone."
"Combining synchronous and asynchronous communication within one session gets us from awareness to action."
Or choose a question:
More Videos
"Every meeting now should be treated as if it’s fully remote to avoid creating uneven hybrid experiences."
Jennifer Bolduc Diane Gregorio Emily DayWhat's involved with getting people back to work?: A panel discussion
July 1, 2021
"We had to charge not just project work but all the costs including vacation, rent, insurance, and bookkeeping."
Chelsea MauldinLet's Talk About Money
November 17, 2022
"Empathic data is the most accessible starting point for people who are not trained researchers."
Lija HoganDoing more with more: Lessons from the Front Lines of Democratization
March 9, 2022
"Conducting the first benchmark study always leaves you questioning, and the first comparison study is less of a big bang and more likely to be a subtle sigh of relief."
JD BuckleyCommunicating the ROI of UX within a large enterprise and out on the streets
June 14, 2018
"Slack is a huge part of how we are going to be engaging in today’s conference."
Bria AlexanderOpening Remarks
October 3, 2023
"Eye tracking can show you what people see, in what order, for how long, and crucially, what they don't see."
Jeff Ephraim Bander Ariane Rahn Philipp ReiterEye Tracking Gamechanger: Why Smartphone Eye Tracking will Revolutionize Your UX Research
March 11, 2022
"Continuous feedback is anonymous and focused on teammates’ goals to help keep focus on what matters most."
Ignacio MartinezFair and Effective Designer Evaluation
September 25, 2024
"85% of people were leaving after viewing only one page, showing severe bounce issues."
Mackenzie Cockram Sara Branco Cunha Ian FranklinIntegrating Qualitative and Quantitative Research from Discovery to Live
December 16, 2022
"Design permeates everything as a lens through which you see the world; philosophy is just a different shaped lens."
Cennydd BowlesExit Interview #2: Rediscovering the ethical heart of design
November 6, 2025
