Rosenverse
How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon

Gold
Thursday, March 11, 2021 • Advancing Research 2021
Share the love for this talk
How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon
Speakers: Jerome “Axle” Brown
Link:

Summary

In our remote world, we as researchers need new ways to help our stakeholders cut through the noise to engage and digest our insights more meaningfully through thoughtful and intentional self-directed learning techniques. In this short session, we will discuss 4 key self-directed learning techniques to help you increase engagement around your insights during our debriefing sessions with your stakeholders.

Key Insights

  • Self-directed learning can empower stakeholders to engage with research insights on their own terms, increasing uptake and action.

  • Designing the context of insight sharing intentionally—considering group size, goals, and stakeholder needs—improves clarity and impact.

  • Emotional literacy, or checking in on participants’ feelings before sharing insights, helps prime stakeholders for better receptiveness.

  • Asynchronous collaboration within live sessions encourages quieter voices to be heard and builds rich discussions around insights.

  • Using digital tools that allow commenting directly on research reports democratizes feedback and documents conversations in real time.

  • Early engagement of stakeholders in framing research questions fosters buy-in and makes the research more relevant to their concerns.

  • Not everyone needs to read or engage with all research content; focusing on the most influential stakeholders optimizes effort and impact.

  • Combining synchronous and asynchronous modes in insight sharing sessions can manage Zoom fatigue and diversify participation.

  • Explicitly naming stakeholders' questions in research reports increases their sense of being seen and encourages participation.

  • Insight sharing should shift from just delivering information to designing a learning experience tailored to stakeholders’ strengths and interests.

Notable Quotes

"Change is the only constant, so designing insight sharing with self-directed learning is critical."

"Caring for people emotionally during insight sessions directly impacts their productivity and willingness to engage."

"Sometimes the loudest voices dominate, but asynchronous collaboration helps give quieter voices a chance to speak."

"I literally ask, how are you feeling right now? It’s about connecting on a human level before diving into data."

"Before sharing insights, I try to prime the room by acknowledging feelings and starting fresh."

"Sharing insights is like creating a learning space where stakeholders can use the information in their own way."

"Sending reports early and inviting comments turns the insight session into more of a discussion than a presentation."

"Everyone wants to see themselves reflected in the research questions and findings."

"Focus your research report on the three most influential stakeholders, not everyone."

"Combining synchronous and asynchronous communication within one session gets us from awareness to action."

Ask the Rosenbot
Bud Caddell
DesignOps Community Sensing Session
2021 • DesignOps Community
Bob Baxley
Leading with Design Operations Past and Present
2019 • DesignOps Community
Sharon Banh
Reimagining research: What does the field need to grow? [Advancing Research Community Workshop Series]
2024 • Advancing Research Community
Bria Alexander
Opening Remarks Day 2
2024 • Advancing Research 2024
Gold
Erin Weigel
Real-world lessons to improve your conversion rates
2024 • Rosenfeld Community
Kara Kane
Theme One Intro
2022 • Civic Design 2022
Gold
Gabriela Barneva
Operationalizing Inclusive Design in Design Ops
2025 • DesignOps Summit 2025
Gold
Harry Max
Prioritization for Leaders (2nd of 3 seminars)
2024 • Rosenfeld Community
Carla Casariego
DesignOps in Wonderland
2019 • DesignOps Summit 2019
Gold
Louis Rosenfeld
Opening Remarks
2023 • DesignOps Summit 2023
Gold
Stephen Anderson
Puzzled? How to Coordinate Humans for Complex Challenges
2021 • Enterprise Community
Frances Yllana
DesignOps Exposed: What do our peers really think of us?
2025 • DesignOps Summit 2025
Gold
Kate Kalcevich
Integrating Accessibility in DesignOps
2024 • DesignOps Summit 2024
Gold
Sarah Fathallah
Beyond insights: Rethinking the role of researchers as stewards of organizational wisdom
2025 • Advancing Research 2025
Gold
Kit Unger
Theme 2: Discussion
2024 • Enterprise Experience 2020
Gold
Chelsey Glasson
Exit Interview #3: Same as It Ever Was: What Leaving Tech Taught Me About Change
2025 • Rosenfeld Community

More Videos

Bria Alexander

"Managing to outcome, not output, lets people own their way of working and leverages their best strengths."

Bria Alexander Laura Gatewood Corey Long Daniel Orbach Laine Prokay Deanna Smith

The Big Question about Resilience: A panel discussion

September 23, 2024

Andrew Webster

"From novice to intermediate design fluency offers enormous returns, but going from intermediate to expert is a massive investment with negligible return."

Andrew Webster

Scaling Design Capability: How Involved Should You Be?

September 30, 2021

Laura Weiss

"The true enabler of a successful innovation is not the new technology or clever business model, but the human beings involved."

Laura Weiss

Turn Down the Heat: 3 Ways to Handle Conflict in the Moment

November 20, 2024

Leisa Reichelt

"Ratios always start on the premise of spreading people too thin, which is not a great way to get success."

Leisa Reichelt

Opening Keynote: Operating in Context

November 7, 2018

Brianna Sylver

"Funding structures for design tied specifically to business units bring accountability and early surfacing of value breaks."

Brianna Sylver

Lead With Purpose

March 31, 2020

Catherine Dubut

"The store mobile device is the indispensable silent partner enabling store employees to balance task productivity and customer engagement."

Catherine Dubut

Bridging Physical and Digital Spaces: Approaches to Retail Service Design

March 18, 2021

Saara Kamppari-Miller

"Fixing an accessibility bug in production is exponentially more expensive than if you catch it during design or planning."

Saara Kamppari-Miller

Theme Three Intro

October 4, 2023

Abbey Smalley

"Target’s internal teams varied in design maturity from totally nonexistent to full design strategy, so we had to meet them where they were."

Abbey Smalley Sylas Souza

Scaling UX Past the Size of Your Team

January 8, 2024

Paul Bakaus

"The typical handoff just didn’t work out anymore in compressed AI-led cycles."

Paul Bakaus

Killing the handoff: Iterating design live in the browser on real production code

June 10, 2026