Rosenverse
How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon

Gold
Thursday, March 11, 2021 • Advancing Research 2021
Share the love for this talk
How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon
Speakers: Jerome “Axle” Brown
Link:

Summary

In our remote world, we as researchers need new ways to help our stakeholders cut through the noise to engage and digest our insights more meaningfully through thoughtful and intentional self-directed learning techniques. In this short session, we will discuss 4 key self-directed learning techniques to help you increase engagement around your insights during our debriefing sessions with your stakeholders.

Key Insights

  • •

    Self-directed learning can empower stakeholders to engage with research insights on their own terms, increasing uptake and action.

  • •

    Designing the context of insight sharing intentionally—considering group size, goals, and stakeholder needs—improves clarity and impact.

  • •

    Emotional literacy, or checking in on participants’ feelings before sharing insights, helps prime stakeholders for better receptiveness.

  • •

    Asynchronous collaboration within live sessions encourages quieter voices to be heard and builds rich discussions around insights.

  • •

    Using digital tools that allow commenting directly on research reports democratizes feedback and documents conversations in real time.

  • •

    Early engagement of stakeholders in framing research questions fosters buy-in and makes the research more relevant to their concerns.

  • •

    Not everyone needs to read or engage with all research content; focusing on the most influential stakeholders optimizes effort and impact.

  • •

    Combining synchronous and asynchronous modes in insight sharing sessions can manage Zoom fatigue and diversify participation.

  • •

    Explicitly naming stakeholders' questions in research reports increases their sense of being seen and encourages participation.

  • •

    Insight sharing should shift from just delivering information to designing a learning experience tailored to stakeholders’ strengths and interests.

Notable Quotes

"Change is the only constant, so designing insight sharing with self-directed learning is critical."

"Caring for people emotionally during insight sessions directly impacts their productivity and willingness to engage."

"Sometimes the loudest voices dominate, but asynchronous collaboration helps give quieter voices a chance to speak."

"I literally ask, how are you feeling right now? It’s about connecting on a human level before diving into data."

"Before sharing insights, I try to prime the room by acknowledging feelings and starting fresh."

"Sharing insights is like creating a learning space where stakeholders can use the information in their own way."

"Sending reports early and inviting comments turns the insight session into more of a discussion than a presentation."

"Everyone wants to see themselves reflected in the research questions and findings."

"Focus your research report on the three most influential stakeholders, not everyone."

"Combining synchronous and asynchronous communication within one session gets us from awareness to action."

Ask the Rosenbot
Justin Entzminger
Risk and Reward: How to Diversify the Field of Civic Innovators and Designers
2022 • Civic Design 2022
Gold
Kim Lenox
Leading Distributed Global Teams
2019 • Enterprise Community
Mark Interrante
AI for Prioritization (3rd of 3 seminars)
2024 • Rosenfeld Community
Jennifer Fraser
What would Emmy Noether Do? Math, Models and Mulling in UX Research
2023 • Advancing Research 2023
Gold
Jon Fukuda
All the Ops: Successful cross-functional collaboration
2025 • DesignOps Summit 2025
Gold
Angy Peterson
More Than Technology: Personalized Public Sector Experiences
2021 • Civic Design 2021
Gold
Jason Mesut
Shaping design, designers and teams
2018 • DesignOps Summit 2018
Gold
Kristin Taylor
Building Bridges Across Organizational Silos
2022 • Civic Design 2022
Gold
Asia Hoe
Partnering with Product: A Journey from Junior to Senior Design
2023 • Design in Product 2023
Gold
Peter Morville
The Architecture of Understanding
2015 • Enterprise UX 2015
Gold
Kate Koch
Flex Your Super Powers: When a Design Ops Team Scales to Power CX
2021 • DesignOps Summit 2021
Gold
Dan Willis
Enterprise Storytelling Sessions
2016 • Enterprise UX 2016
Gold
Ariba Jahan
Team Resiliency Through a Pandemic
2024 • DesignOps Summit 2020
Gold
Taylor Klassman
Shaping the Next Era of UX Research: Collaborative Forum
2025 • Advancing Research 2025
Gold
Tess Dixon
C'mon Get Happy
2021 • DesignOps Summit 2021
Gold
Alexandra Schmidt
Why Ethics Can't Save Tech
2022 • Civic Design 2022
Gold

More Videos

Smitha Papolu

"At our sprint meetings three times a week, we discuss if a piece of feedback has already been prioritized or needs attention."

Smitha Papolu Nova Wehman-Brown Melissa Schmidt Adam Menter

Theme 3 Discussion

June 4, 2019

Elana Chapman

"Accessibility is really just improving the usability for everyone, not just for people with disabilities."

Elana Chapman Li Wen Huang Divyen Sanganee Annabel Weiner

Getting started with accessibility research

February 20, 2025

Sohit Karol

"Personas like Nick and Shelley help us understand different user attitudes towards music listening and skipping."

Sohit Karol

Designing Delightful Listening Experiences: Mixed Methods Research in the Age of Machine Learning

March 31, 2020

Gabriela Barneva

"Design annotations in handoffs prevent accessibility details from getting lost between designers and developers."

Gabriela Barneva

Operationalizing Inclusive Design in Service Design

November 20, 2025

David Cronin

"One sign of evidence that you've passed an inflection point is when you hire me as a consultant."

David Cronin Uday Gajendar Peter Morville Kendra Shimmell

Discussion

May 13, 2015

Erin Weigel

"I’m actually a really big failure — nine out of ten tests fail with no positive measurable impact."

Erin Weigel

UX Lessons from running more than 1,200 A/B Tests

July 10, 2024

Prabhas Pokharel

"Whenever I interview customers, they know all my tricks."

Prabhas Pokharel Mayo Nissen

Order and Chaos: New Ways of Collaborating on Synthesis and Storytelling

March 10, 2022

Indi Young

"Casting diverse characters who represent thinking styles breaks down demographic stereotypes."

Indi Young

Thinking styles: Mend hidden cracks in your market

January 8, 2025

Nicole Umphress

"When someone stops learning, they get bored and look for something new — continuous learning is essential for retention."

Nicole Umphress

Delivering Design Education During a Global Pandemic: Lessons Learned

June 9, 2022