Rosenverse
How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon

Gold
Thursday, March 11, 2021 • Advancing Research 2021
Share the love for this talk
How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon
Speakers: Jerome “Axle” Brown
Link:

Summary

In our remote world, we as researchers need new ways to help our stakeholders cut through the noise to engage and digest our insights more meaningfully through thoughtful and intentional self-directed learning techniques. In this short session, we will discuss 4 key self-directed learning techniques to help you increase engagement around your insights during our debriefing sessions with your stakeholders.

Key Insights

  • •

    Self-directed learning can empower stakeholders to engage with research insights on their own terms, increasing uptake and action.

  • •

    Designing the context of insight sharing intentionally—considering group size, goals, and stakeholder needs—improves clarity and impact.

  • •

    Emotional literacy, or checking in on participants’ feelings before sharing insights, helps prime stakeholders for better receptiveness.

  • •

    Asynchronous collaboration within live sessions encourages quieter voices to be heard and builds rich discussions around insights.

  • •

    Using digital tools that allow commenting directly on research reports democratizes feedback and documents conversations in real time.

  • •

    Early engagement of stakeholders in framing research questions fosters buy-in and makes the research more relevant to their concerns.

  • •

    Not everyone needs to read or engage with all research content; focusing on the most influential stakeholders optimizes effort and impact.

  • •

    Combining synchronous and asynchronous modes in insight sharing sessions can manage Zoom fatigue and diversify participation.

  • •

    Explicitly naming stakeholders' questions in research reports increases their sense of being seen and encourages participation.

  • •

    Insight sharing should shift from just delivering information to designing a learning experience tailored to stakeholders’ strengths and interests.

Notable Quotes

"Change is the only constant, so designing insight sharing with self-directed learning is critical."

"Caring for people emotionally during insight sessions directly impacts their productivity and willingness to engage."

"Sometimes the loudest voices dominate, but asynchronous collaboration helps give quieter voices a chance to speak."

"I literally ask, how are you feeling right now? It’s about connecting on a human level before diving into data."

"Before sharing insights, I try to prime the room by acknowledging feelings and starting fresh."

"Sharing insights is like creating a learning space where stakeholders can use the information in their own way."

"Sending reports early and inviting comments turns the insight session into more of a discussion than a presentation."

"Everyone wants to see themselves reflected in the research questions and findings."

"Focus your research report on the three most influential stakeholders, not everyone."

"Combining synchronous and asynchronous communication within one session gets us from awareness to action."

Ask the Rosenbot
Briana Thomas
The Quiet Force: Uncovering Hidden Leadership in High-Impact Design Teams
2024 • DesignOps Summit 2024
Gold
Alexandra Schmidt
Why Ethics Can't Save Tech
2022 • Civic Design 2022
Gold
Kate Koch
Flex Your Super Powers: When a Design Ops Team Scales to Power CX
2021 • DesignOps Summit 2021
Gold
Laine Riley Prokay
How DesignOps can Drive Inclusive Career Ladders for All
2021 • DesignOps Summit 2021
Gold
Lily Aduana
5 Reasons to Bring Your Recruiting in-House (and How To Do It)
2021 • Advancing Research 2021
Gold
Paz Perez
Context Architecture for AI systems
2026 • Rosenfeld Community
Zariah Cameron
Streamlining an Inclusive Design Practice
2023 • DesignOps Summit 2023
Gold
Holly Cole
Understanding Experiences: When you have to do more than work
2018 • DesignOps Summit 2018
Gold
Kwabena Opoku
Methodological toolkit for unique research impact
2026 • Advancing Research 2026
Gold
Weidan Li
Qualitative synthesis with ChatGPT: Better or worse than human intelligence?
2024 • Designing with AI 2024
Gold
Francesca Barrientos, PhD
You Need Your Own Definition of Design Maturity
2022 • Design at Scale 2022
Gold
Frances Yllana
The Big Question about Impact: A Panel Discussion
2024 • DesignOps Summit 2024
Gold
Nick Cochran
Growing in Enterprise Design through Making Connections
2019 • Enterprise Community
Steve Baty
Discussion
2016 • Enterprise UX 2016
Gold
Shan Shen
Translating UX Terms into Business Contexts
2023 • Design in Product 2023
Gold
Nathan Reiff
Research, from Unimaginable to Presently Possible: A Future-Casting Sticky-Note Sprint
2026 • Advancing Research 2026
Gold

More Videos

Kevin Bethune

"Preciousness around ‘pure’ design language can shut down collaboration with curious stakeholders."

Kevin Bethune

Gatekeepers and Servant Leadership

January 30, 2020

Lukas Moro

"Physical paper has a special tactility to it; people still gravitate back to it because of this nature."

Lukas Moro

“Feels Like Paper!”: Interfacing AI through Paper

June 11, 2025

Miles Orkin

"The real hook for enterprise design is that you design for creators, makers, doers, and thinkers."

Miles Orkin

Creativity and Culture

November 8, 2018

Jon Fukuda

"Today’s about celebrating the big and small innovations that make us more effective and intentional."

Jon Fukuda

Theme 3 Intro

September 25, 2024

Theresa Marwah

"If participants want us to delete a video, we’re going to delete their video, even if legally we don’t have to."

Theresa Marwah

How Atlassian is Operationalizing Respect in Research

February 27, 2020

Jilanna Wilson

"Our mission is to support the methods and processes devoted to producing high quality design."

Jilanna Wilson

Distributed DesignOps Management

February 26, 2019

Shipra Kayan

"Now it's really accessible for everyone, not just designers, to do visual thinking using these tools."

Shipra Kayan Robert Kortenoeven Eileen Tang

Emerging principles for using AI in Design: What the product design team at Miro has learned from deeply integrating AI in their workflow

June 11, 2025

Robert Schwartz

"We are map makers… helping businesses understand their customers so they don’t make the wrong decisions or end up somewhere they don’t want to be."

Robert Schwartz

We're Here for the Humans

June 9, 2017

Jorge Arango

"I see these AI tools as augmenting human work, letting us focus on what matters most, not replacing humans."

Jorge Arango

Scale Smart: AI-Powered Content Organization Strategies

September 24, 2024