Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon
Gold
Thursday, March 11, 2021 • Advancing Research 2021
Share the love for this talk
How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon
Speakers: Jerome “Axle” Brown
Link:

Summary

In our remote world, we as researchers need new ways to help our stakeholders cut through the noise to engage and digest our insights more meaningfully through thoughtful and intentional self-directed learning techniques. In this short session, we will discuss 4 key self-directed learning techniques to help you increase engagement around your insights during our debriefing sessions with your stakeholders.

Key Insights

  • Self-directed learning can empower stakeholders to engage with research insights on their own terms, increasing uptake and action.

  • Designing the context of insight sharing intentionally—considering group size, goals, and stakeholder needs—improves clarity and impact.

  • Emotional literacy, or checking in on participants’ feelings before sharing insights, helps prime stakeholders for better receptiveness.

  • Asynchronous collaboration within live sessions encourages quieter voices to be heard and builds rich discussions around insights.

  • Using digital tools that allow commenting directly on research reports democratizes feedback and documents conversations in real time.

  • Early engagement of stakeholders in framing research questions fosters buy-in and makes the research more relevant to their concerns.

  • Not everyone needs to read or engage with all research content; focusing on the most influential stakeholders optimizes effort and impact.

  • Combining synchronous and asynchronous modes in insight sharing sessions can manage Zoom fatigue and diversify participation.

  • Explicitly naming stakeholders' questions in research reports increases their sense of being seen and encourages participation.

  • Insight sharing should shift from just delivering information to designing a learning experience tailored to stakeholders’ strengths and interests.

Notable Quotes

"Change is the only constant, so designing insight sharing with self-directed learning is critical."

"Caring for people emotionally during insight sessions directly impacts their productivity and willingness to engage."

"Sometimes the loudest voices dominate, but asynchronous collaboration helps give quieter voices a chance to speak."

"I literally ask, how are you feeling right now? It’s about connecting on a human level before diving into data."

"Before sharing insights, I try to prime the room by acknowledging feelings and starting fresh."

"Sharing insights is like creating a learning space where stakeholders can use the information in their own way."

"Sending reports early and inviting comments turns the insight session into more of a discussion than a presentation."

"Everyone wants to see themselves reflected in the research questions and findings."

"Focus your research report on the three most influential stakeholders, not everyone."

"Combining synchronous and asynchronous communication within one session gets us from awareness to action."

Ask the Rosenbot
Catherine Courage
The Enterprise UX Journey: Lessons From the Voyage & The Opportunity Ahead
2015 • Enterprise UX 2015
Gold
Bria Alexander
Opening Remarks
2021 • DesignOps Summit 2021
Gold
Peter Merholz
The Mysterious Case of the Missing UX Career Path
2022 • DesignOps Community
Sahibzada Mayed
Cultivating Design Ecologies of Care, Community, and Collaboration
2023 • DesignOps Summit 2023
Gold
Abby Covert
Panel: Collaboration Tools
2017 • DesignOps Summit 2017
Gold
Josh Clark
Sentient Scenes and Radically Adaptive Experiences
2025 • Designing with AI 2025
Gold
Steve Turbek
Designing Interactive Graphics with AI Code Help
2026 • Rosenfeld Community
Marc Fonteijn
Increase your confidence, influence, and impact (through a Professional Community)
2024 • Advancing Service Design 2024
Gold
Mark Boulton
Ops without Designers
2018 • DesignOps Summit 2018
Gold
Bria Alexander
OKRs—Helpful or Harmful?
2022 • DesignOps Community
Russ Unger
Getting Out from Under Everyone: How to Escape the Paralysis of Getting Started
2016 • Enterprise UX 2016
Gold
Iulia Cornigeanu
QuantQual Book Club: Small Data
2024 • QuantQual Interest Group
Lin Nie
When Thought-worlds Collide: Collaborating Between Research and Practice
2021 • Advancing Research 2021
Gold
Christian Crumlish
Introduction by our Conference Chair
2022 • Design in Product 2022
Gold
Tutti Taygerly
Videconference: How to Work with Difficult People with Tutti Taygerly
2020 • Enterprise Community
Irina Tikhonova
Small Wins, Big Impact: Leveraging and Elevating User Engagement
2021 • Civic Design 2021
Gold

More Videos

Peter Van Dijck

"Agents are literally models using tools in a loop—they respond to themselves and the tools in chat-like conversations."

Peter Van Dijck

Hands on AI #3: Claude Code for UX people

October 22, 2025

Amy Evans

"Self-service was a model with the most unknowns but possibly the biggest rewards."

Amy Evans

How to Create Change

September 25, 2024

Catt Small

"The more you can help product managers reduce risk, the more they will look at you as their best friend."

Catt Small

Moving from Execution to Strategy as a Designer

December 6, 2022

Lija Hogan

"Nonprofits often treat communities served as stakeholders, which drives authentic inclusion in design."

Lija Hogan

Contexts of Use: A Framework for Connection

December 9, 2021

Tim Parmee

"We’ve honed and refined our mechanisms for output, for scale, for growth, and even in moments of high uncertainty, organizations still measure success through quantity."

Tim Parmee

Changing Our Design Pressure Points

October 2, 2023

Dave Hoffer

"Everything is designed around us; recognize that and use it to your advantage."

Dave Hoffer Joanne Weaver

UX Job Search AMA #2 with Joanne Weaver and Dave Hoffer

April 3, 2025

Noreen Whysel

"From an engineer's perspective, we don't have to talk about the engineering but talk about the value, including usability, and that is what builds trust."

Noreen Whysel Katie Saindon

Short Take #4: UX/Product Lessons from Your Industry Peers

December 6, 2022

Jeff Sussna

"Far too often security fails because we forget people are involved."

Jeff Sussna

What DesignOps Can Learn From DevOps

November 6, 2017

Eduardo Ortiz

"To reclaim our value, we must regain our agency and renew our passion as researchers."

Eduardo Ortiz

Theme 3 Intro

March 13, 2025