Rosenverse
How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon

Gold
Thursday, March 11, 2021 • Advancing Research 2021
Share the love for this talk
How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon
Speakers: Jerome “Axle” Brown
Link:

Summary

In our remote world, we as researchers need new ways to help our stakeholders cut through the noise to engage and digest our insights more meaningfully through thoughtful and intentional self-directed learning techniques. In this short session, we will discuss 4 key self-directed learning techniques to help you increase engagement around your insights during our debriefing sessions with your stakeholders.

Key Insights

  • Self-directed learning can empower stakeholders to engage with research insights on their own terms, increasing uptake and action.

  • Designing the context of insight sharing intentionally—considering group size, goals, and stakeholder needs—improves clarity and impact.

  • Emotional literacy, or checking in on participants’ feelings before sharing insights, helps prime stakeholders for better receptiveness.

  • Asynchronous collaboration within live sessions encourages quieter voices to be heard and builds rich discussions around insights.

  • Using digital tools that allow commenting directly on research reports democratizes feedback and documents conversations in real time.

  • Early engagement of stakeholders in framing research questions fosters buy-in and makes the research more relevant to their concerns.

  • Not everyone needs to read or engage with all research content; focusing on the most influential stakeholders optimizes effort and impact.

  • Combining synchronous and asynchronous modes in insight sharing sessions can manage Zoom fatigue and diversify participation.

  • Explicitly naming stakeholders' questions in research reports increases their sense of being seen and encourages participation.

  • Insight sharing should shift from just delivering information to designing a learning experience tailored to stakeholders’ strengths and interests.

Notable Quotes

"Change is the only constant, so designing insight sharing with self-directed learning is critical."

"Caring for people emotionally during insight sessions directly impacts their productivity and willingness to engage."

"Sometimes the loudest voices dominate, but asynchronous collaboration helps give quieter voices a chance to speak."

"I literally ask, how are you feeling right now? It’s about connecting on a human level before diving into data."

"Before sharing insights, I try to prime the room by acknowledging feelings and starting fresh."

"Sharing insights is like creating a learning space where stakeholders can use the information in their own way."

"Sending reports early and inviting comments turns the insight session into more of a discussion than a presentation."

"Everyone wants to see themselves reflected in the research questions and findings."

"Focus your research report on the three most influential stakeholders, not everyone."

"Combining synchronous and asynchronous communication within one session gets us from awareness to action."

Ask the Rosenbot
Harry Max
Failure Friday #5: Lessons from a SaaS Design Failure
2025 • Rosenfeld Community
Uday Gajendar
Theme 1: Introduction
2021 • Design at Scale 2021
Gold
Frank Duran
Partnership Playbook: Lessons Learned in Effective Partnership
2024 • Enterprise Experience 2020
Gold
Kristin Skinner
Five Years of DesignOps
2021 • DesignOps Summit 2021
Gold
Susan Simon-Daniels
War Stories LIVE! Susan Simon-Daniels
2020 • Advancing Research 2020
Gold
Sara Conklin
A UXer’s 12-Month Journey from Climate Concern to Climate Credibility
2025 • Climate UX Interest Group
Meghan Hellstern
The Next 100 Years of Civic Design: How Might We Better Rise to Meet the Challenges of Today and Tomorrow?
2021 • Civic Design 2021
Gold
Davis Neable
How to Drive a Design Project When you Don’t Have a Design Team
2021 • Design at Scale 2021
Gold
David Conrad
The Feeling of Data
2023 • Enterprise Community
Cheryl Platz
Merging Improv with Design
2019 • Enterprise Community
Mujtaba Hameed
Frameworks for Excellence: Using Visual Thinking and Communication to Elevate Your Research
2024 • Advancing Research 2024
Gold
Corey Nelson
Layoffs
2022 • Advancing Research Community
Rima Campbell
Increase Productivity and Drive Business Impact
2024 • DesignOps Summit 2024
Gold
Louis Rosenfeld
Day 1 Welcome
2024 • DesignOps Summit 2024
Gold
Peter Van Dijck
Building impactful AI products for design and product leaders, Part 1: The new product journey
2025 • Rosenfeld Community
Peter Morville
The Architecture of Understanding
2015 • Enterprise UX 2015
Gold

More Videos

Hugh Dubberly

"You don’t think of raising a child or teaching a student as solving a problem, it’s an ongoing process—and so is design today."

Hugh Dubberly

Problems with Problems: Reconsidering the Frame of Designing as Problem-Solving

June 19, 2019

Sha Hwang

"When we talk about accessibility, we’re talking about language that has roots in a fierce and radical self-determination."

Sha Hwang

The First Fifty Years of Civic Design

November 16, 2022

John Paul de Guzman

"Spending more time doesn’t automatically make you productive, it just means you spent more time doing things."

John Paul de Guzman

10k Screens Later: How We Became a Data-Driven Design Organization

September 24, 2024

Sam Proulx

"Magnification can cover the entire screen two to ten times, and users pan around to see different areas."

Sam Proulx

SUS: A System Unusable for Twenty Percent of the Population

June 9, 2021

Taylor Klassman

"We created monsters by stitching together many disjointed research tools that don’t scale well."

Taylor Klassman

The Evolution of UX Research Platforms

March 10, 2026

Louis Rosenfeld

"Put feelings into the data by talking to sales and after sales, understanding customer experience before and after product launches."

Louis Rosenfeld Jose Coronado Rachel Posman Guneet Singh Crystal Yan

The Bigger Picture: A Panel Discussion

October 23, 2019

Jen Briselli

"Performance is about how effectively we translate experience into new understanding and turn that into wiser action."

Jen Briselli

Learning is the north star: service design for adaptive capacity

November 19, 2025

Bud Caddell

"We’re building a community of craft right now, and craft relies on honesty and vulnerability."

Bud Caddell

Theme 2 Intro

September 30, 2021

Jacqui Frey

"Community building has been happening for millions of years—there are patterns we can learn from."

Jacqui Frey

Flow and Superfluidity for Design Orgs

November 7, 2018