Rosenverse
How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon

Gold
Thursday, March 11, 2021 • Advancing Research 2021
Share the love for this talk
How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon
Speakers: Jerome “Axle” Brown
Link:

Summary

In our remote world, we as researchers need new ways to help our stakeholders cut through the noise to engage and digest our insights more meaningfully through thoughtful and intentional self-directed learning techniques. In this short session, we will discuss 4 key self-directed learning techniques to help you increase engagement around your insights during our debriefing sessions with your stakeholders.

Key Insights

  • •

    Self-directed learning can empower stakeholders to engage with research insights on their own terms, increasing uptake and action.

  • •

    Designing the context of insight sharing intentionally—considering group size, goals, and stakeholder needs—improves clarity and impact.

  • •

    Emotional literacy, or checking in on participants’ feelings before sharing insights, helps prime stakeholders for better receptiveness.

  • •

    Asynchronous collaboration within live sessions encourages quieter voices to be heard and builds rich discussions around insights.

  • •

    Using digital tools that allow commenting directly on research reports democratizes feedback and documents conversations in real time.

  • •

    Early engagement of stakeholders in framing research questions fosters buy-in and makes the research more relevant to their concerns.

  • •

    Not everyone needs to read or engage with all research content; focusing on the most influential stakeholders optimizes effort and impact.

  • •

    Combining synchronous and asynchronous modes in insight sharing sessions can manage Zoom fatigue and diversify participation.

  • •

    Explicitly naming stakeholders' questions in research reports increases their sense of being seen and encourages participation.

  • •

    Insight sharing should shift from just delivering information to designing a learning experience tailored to stakeholders’ strengths and interests.

Notable Quotes

"Change is the only constant, so designing insight sharing with self-directed learning is critical."

"Caring for people emotionally during insight sessions directly impacts their productivity and willingness to engage."

"Sometimes the loudest voices dominate, but asynchronous collaboration helps give quieter voices a chance to speak."

"I literally ask, how are you feeling right now? It’s about connecting on a human level before diving into data."

"Before sharing insights, I try to prime the room by acknowledging feelings and starting fresh."

"Sharing insights is like creating a learning space where stakeholders can use the information in their own way."

"Sending reports early and inviting comments turns the insight session into more of a discussion than a presentation."

"Everyone wants to see themselves reflected in the research questions and findings."

"Focus your research report on the three most influential stakeholders, not everyone."

"Combining synchronous and asynchronous communication within one session gets us from awareness to action."

Ask the Rosenbot
JD Buckley
Communicating the ROI of UX within a large enterprise and out on the streets
2018 • Enterprise Experience 2018
Gold
Ren Pope
Building Experiences for Knowledge Systems
2023 • Enterprise UX 2023
Gold
Joanna Vodopivec
One Research Team for All - Influence Without Authority
2022 • Advancing Research 2022
Gold
Amy Bucher
Harnessing behavioral science to uncover deeper truths
2025 • Advancing Research 2025
Gold
Christian Crumlish
Morning Insights Panel
2022 • Design in Product 2022
Gold
Elizabeth Sklar
Co-creating research enablement with your tech org: a case study
2026 • Advancing Research 2026
Gold
Kate Kalcevich
Designing inclusively with AI
2024 • Designing with AI 2024
Gold
Irina Tikhonova
Small Wins, Big Impact: Leveraging and Elevating User Engagement
2021 • Civic Design 2021
Gold
Ricardo Martins
Unlocking the power of advanced quantitative methods
2025 • Advancing Research 2025
Gold
Brad Orego
Bringing Customer Research to More Internal Teams
2022 • Advancing Research 2022
Gold
Kristin Wisnewski
Measuring What Matters
2019 • DesignOps Summit 2019
Gold
Lada Gorlenko
Theme 3: Introduction
2021 • Design at Scale 2021
Gold
Samuel Proulx
Designing beyond caricatures: Embracing real, diverse user needs
2024 • Advancing Service Design 2024
Gold
Christopher Noessel
AI of the now: Designing for Agents
2024 • Rosenfeld Community
Ted Neward
Theme 4: Enterprise Organizational Journey
2019 • Enterprise Experience 2019
Gold
Maria Taylor
Knowledge is Power: Managing the Lifeblood of the Design Org
2023 • DesignOps Summit 2023
Gold

More Videos

Jemma Ahmed

"VB Rosenstein scaled Zendesk’s global UX research practice while adding rigor and credibility to their work."

Jemma Ahmed

Theme 2 Intro

January 8, 2024

Alexis Lucio

"Automation only catches maybe 30% of all your a11y defects and even then we still receive a lot of false positives."

Alexis Lucio

Scaling Accessibility Through Design Systems

June 9, 2022

Alana Washington

"Sponsor sessions support the theme and allow you to play around with awesome tools."

Alana Washington

Theme 3 Intro

October 1, 2021

Bob Baxley

"We’re moving from wanting to see the table to having an actual place at it."

Bob Baxley

Theme 4: Intro

January 8, 2024

Sarah Flamion

"Data is like a black box. It’s owned by IT. I’m not allowed to know how it works, but I kind of resent that it introduces delays into my marketing processes."

Sarah Flamion

Complex Problem? Add Clarity by Combining Research and Systems Thinking

March 31, 2020

Eduardo Ortiz

"Researchers need to harness their unique voice to cut through the noise in our increasingly fluid landscape."

Eduardo Ortiz

Theme 3 Intro

March 13, 2025

Maria Rosala

"Adversarial verification with a second AI agent trying to poke holes in findings mimics how human researchers challenge each other."

Maria Rosala

AI-Assisted Qualitative Analysis: What to Automate and What to Own

June 5, 2026

Vitorio Miliano

"Partner with data scientists to pick and adjust statistical tests because quantitative ethnography requires new assumptions."

Vitorio Miliano

Don’t call it AI: Turn words into numbers with quantitative ethnography

March 11, 2026

Matt Bernius

"True consent means forms and processes designed for human understanding, not just organizational legal protection."

Matt Bernius Rachael Dietkus, LCSW Aditi Joshi Alba Villamil

Learnings from Applying Trauma-Informed Principles to the Research Process

March 10, 2022