Rosenverse
How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon

Gold
Thursday, March 11, 2021 • Advancing Research 2021
Share the love for this talk
How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon
Speakers: Jerome “Axle” Brown
Link:

Summary

In our remote world, we as researchers need new ways to help our stakeholders cut through the noise to engage and digest our insights more meaningfully through thoughtful and intentional self-directed learning techniques. In this short session, we will discuss 4 key self-directed learning techniques to help you increase engagement around your insights during our debriefing sessions with your stakeholders.

Key Insights

  • Self-directed learning can empower stakeholders to engage with research insights on their own terms, increasing uptake and action.

  • Designing the context of insight sharing intentionally—considering group size, goals, and stakeholder needs—improves clarity and impact.

  • Emotional literacy, or checking in on participants’ feelings before sharing insights, helps prime stakeholders for better receptiveness.

  • Asynchronous collaboration within live sessions encourages quieter voices to be heard and builds rich discussions around insights.

  • Using digital tools that allow commenting directly on research reports democratizes feedback and documents conversations in real time.

  • Early engagement of stakeholders in framing research questions fosters buy-in and makes the research more relevant to their concerns.

  • Not everyone needs to read or engage with all research content; focusing on the most influential stakeholders optimizes effort and impact.

  • Combining synchronous and asynchronous modes in insight sharing sessions can manage Zoom fatigue and diversify participation.

  • Explicitly naming stakeholders' questions in research reports increases their sense of being seen and encourages participation.

  • Insight sharing should shift from just delivering information to designing a learning experience tailored to stakeholders’ strengths and interests.

Notable Quotes

"Change is the only constant, so designing insight sharing with self-directed learning is critical."

"Caring for people emotionally during insight sessions directly impacts their productivity and willingness to engage."

"Sometimes the loudest voices dominate, but asynchronous collaboration helps give quieter voices a chance to speak."

"I literally ask, how are you feeling right now? It’s about connecting on a human level before diving into data."

"Before sharing insights, I try to prime the room by acknowledging feelings and starting fresh."

"Sharing insights is like creating a learning space where stakeholders can use the information in their own way."

"Sending reports early and inviting comments turns the insight session into more of a discussion than a presentation."

"Everyone wants to see themselves reflected in the research questions and findings."

"Focus your research report on the three most influential stakeholders, not everyone."

"Combining synchronous and asynchronous communication within one session gets us from awareness to action."

Ask the Rosenbot
Tracy McGoldrick
IBM User Experience Program—The What, Why and How
2021 • Advancing Research Community
Sam Proulx
To Boldly Go: The New Frontiers of Accessibility
2022 • DesignOps Summit 2022
Gold
Dana Chisnell
The Sensemaking Business
2026 • Advancing Research 2026
Gold
Kim Holt
A Salesforce Panel Discussion on Values-Driven DesignOps
2022 • DesignOps Summit 2022
Gold
Max Gadney
Assessing UX jobs for impact in climate
2024 • Climate UX Interest Group
Daniel Gloyd
Designing From the Inside Out: How Method Acting Can Inspire Design Research
2026 • Rosenfeld Community
Paul Ford
New work, new words: A glossary for AI
2026 • Designing with AI 2026
Gold
John Calhoun
Meters, Miles, and Madness: New Frameworks to Measure the (Elusive) Value of DesignOps
2024 • DesignOps Summit 2024
Gold
Jemma Ahmed
Collaboration: learning from other fields beyond our own [Advancing Research Community Workshop Series]
2024 • Advancing Research Community
Maggie Dieringer
Cutting through the Noise
2020 • DesignOps Community
Frances Yllana
DesignOps–Leading the Path to Parity
2023 • DesignOps Community
Stephen Anderson
Puzzled? How to Coordinate Humans for Complex Challenges
2021 • Enterprise Community
Sharon Banh
Reimagining research: What does the field need to grow? [Advancing Research Community Workshop Series]
2024 • Advancing Research Community
Bria Alexander
Welcome
2022 • DesignOps Summit 2022
Gold
Renee Bouwens
Landing Product Impact: Aligning Research as a Foundational Driver for Delivering the World’s Best Products
2023 • QuantQual Interest Group
Cassandra Piester
Developing and Deploying Your Design Operations Strategy
2024 • DesignOps Summit 2024
Gold

More Videos

Louis Rosenfeld

"Books are semantically very rich and thus pull content much more effectively in our vector database than conference talks."

Louis Rosenfeld Peter Van Dijck

GenAI for UXers: A Rosenbot Demo and Discussion

September 11, 2025

Taylor Klassman

"We have these four pillars—purpose, people, process, and progress—that ground our thinking about UX research's future."

Taylor Klassman

Shaping the Next Era of UX Research: Collaborative Forum

March 11, 2025

Suzan Bednarz

"Mike was really excited to join but quickly realized he couldn't be onboarded as easily as his sighted peers."

Suzan Bednarz Hilary Sunderland

AccessibilityOps for All

January 8, 2024

Jen Cardello

"If we think about accelerating learning velocity, it's about creating specific altitudes of research questions to answer for the organization."

Jen Cardello Dr. Shadi Janansefat Alex Wright

Curating insight: Strategies for integrating knowledge across research functions

March 11, 2025

Jorge Arango

"MacGuffins are design artifacts that catalyze collaboration and new ways of working rather than being valuable in themselves."

Jorge Arango

Design as an Antidote to VUCA

May 9, 2019

Kristin Skinner

"I prefer to shine a light on others rather than be in the spotlight myself."

Kristin Skinner

Theme 2: Introduction and Provocation

January 8, 2024

Mariah Hay

"It is your job because no one else is coming to ensure we do the right thing with what we build."

Mariah Hay Marina Martin Husani Oakley Eduardo Ortiz

BUILD: Discussion

June 14, 2018

Kathleen Asjes

"Involving non-researchers firsthand helps them understand research’s complexity and when to bring in experts."

Kathleen Asjes

Research Democratization: the Good, the Bad and the Ugly

March 10, 2022

Jake Burghardt

"Insight is a claim supported by customer evidence with implications for product development."

Jake Burghardt

Stop wasting research: Create new value with insight summaries

July 9, 2025