How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon
Summary
In our remote world, we as researchers need new ways to help our stakeholders cut through the noise to engage and digest our insights more meaningfully through thoughtful and intentional self-directed learning techniques. In this short session, we will discuss 4 key self-directed learning techniques to help you increase engagement around your insights during our debriefing sessions with your stakeholders.
Key Insights
-
•
Self-directed learning can empower stakeholders to engage with research insights on their own terms, increasing uptake and action.
-
•
Designing the context of insight sharing intentionally—considering group size, goals, and stakeholder needs—improves clarity and impact.
-
•
Emotional literacy, or checking in on participants’ feelings before sharing insights, helps prime stakeholders for better receptiveness.
-
•
Asynchronous collaboration within live sessions encourages quieter voices to be heard and builds rich discussions around insights.
-
•
Using digital tools that allow commenting directly on research reports democratizes feedback and documents conversations in real time.
-
•
Early engagement of stakeholders in framing research questions fosters buy-in and makes the research more relevant to their concerns.
-
•
Not everyone needs to read or engage with all research content; focusing on the most influential stakeholders optimizes effort and impact.
-
•
Combining synchronous and asynchronous modes in insight sharing sessions can manage Zoom fatigue and diversify participation.
-
•
Explicitly naming stakeholders' questions in research reports increases their sense of being seen and encourages participation.
-
•
Insight sharing should shift from just delivering information to designing a learning experience tailored to stakeholders’ strengths and interests.
Notable Quotes
"Change is the only constant, so designing insight sharing with self-directed learning is critical."
"Caring for people emotionally during insight sessions directly impacts their productivity and willingness to engage."
"Sometimes the loudest voices dominate, but asynchronous collaboration helps give quieter voices a chance to speak."
"I literally ask, how are you feeling right now? It’s about connecting on a human level before diving into data."
"Before sharing insights, I try to prime the room by acknowledging feelings and starting fresh."
"Sharing insights is like creating a learning space where stakeholders can use the information in their own way."
"Sending reports early and inviting comments turns the insight session into more of a discussion than a presentation."
"Everyone wants to see themselves reflected in the research questions and findings."
"Focus your research report on the three most influential stakeholders, not everyone."
"Combining synchronous and asynchronous communication within one session gets us from awareness to action."
Or choose a question:
More Videos
"We can get about 80% of the way there from some of our human studies with AI simulations."
Gillian Salerno-Rebic Mark MicheliRedefining Speed and Scale: How Accenture’s GrowthOS Uses AI-Simulated Insights to Reduce Risk and Accelerate Innovation
June 10, 2025
"Focus on the destination, not the vehicle, because AI tools will change every single day."
Erika FlowersAI-Readiness: Preparing NASA for a Data-Driven, Agile Future
June 10, 2025
"Cultural differences mean improv expectations vary widely—what works in the U.S. might not in Italy or Africa."
Cheryl PlatzMerging Improv with Design
March 7, 2019
"We used behavioral science techniques like laddering and therapeutic research to vividly recreate users' memories."
Jemma AhmedConvergent Research Techniques in Customer Journey Mapping
March 31, 2020
"Using the inverted pyramid doesn’t mean dumbing down your findings, it means explaining complex issues clearly."
Bruce GillespieLearning from journalism: Balancing impactful communication with compassionate storytelling
March 13, 2025
"Everyone had encyclopedic knowledge of their product and they didn’t exploit that knowledge gap."
Nova Wehman-BrownWe've Never Done This Before
June 4, 2019
"Keep your LinkedIn profile updated and compelling so you’re findable for passive job opportunities."
Corey Nelson Amy SanteeLayoffs
November 15, 2022
"It's cognitively easier to evaluate the work somebody else did than to do it yourself. That's why LLMs can evaluate LLMs."
Peter Van DijckBuilding new AI skills: Creating outsized UX value with evals
June 10, 2026
"Emotional intelligence encompasses self-awareness, self-management, social awareness, and relationship management—key for design ops."
Angelos ArnisState of DesignOps: Learnings from the 2021 Global Report
October 1, 2021