Summary
In our remote world, we as researchers need new ways to help our stakeholders cut through the noise to engage and digest our insights more meaningfully through thoughtful and intentional self-directed learning techniques. In this short session, we will discuss 4 key self-directed learning techniques to help you increase engagement around your insights during our debriefing sessions with your stakeholders.
Key Insights
-
•
Self-directed learning can empower stakeholders to engage with research insights on their own terms, increasing uptake and action.
-
•
Designing the context of insight sharing intentionally—considering group size, goals, and stakeholder needs—improves clarity and impact.
-
•
Emotional literacy, or checking in on participants’ feelings before sharing insights, helps prime stakeholders for better receptiveness.
-
•
Asynchronous collaboration within live sessions encourages quieter voices to be heard and builds rich discussions around insights.
-
•
Using digital tools that allow commenting directly on research reports democratizes feedback and documents conversations in real time.
-
•
Early engagement of stakeholders in framing research questions fosters buy-in and makes the research more relevant to their concerns.
-
•
Not everyone needs to read or engage with all research content; focusing on the most influential stakeholders optimizes effort and impact.
-
•
Combining synchronous and asynchronous modes in insight sharing sessions can manage Zoom fatigue and diversify participation.
-
•
Explicitly naming stakeholders' questions in research reports increases their sense of being seen and encourages participation.
-
•
Insight sharing should shift from just delivering information to designing a learning experience tailored to stakeholders’ strengths and interests.
Notable Quotes
"Change is the only constant, so designing insight sharing with self-directed learning is critical."
"Caring for people emotionally during insight sessions directly impacts their productivity and willingness to engage."
"Sometimes the loudest voices dominate, but asynchronous collaboration helps give quieter voices a chance to speak."
"I literally ask, how are you feeling right now? It’s about connecting on a human level before diving into data."
"Before sharing insights, I try to prime the room by acknowledging feelings and starting fresh."
"Sharing insights is like creating a learning space where stakeholders can use the information in their own way."
"Sending reports early and inviting comments turns the insight session into more of a discussion than a presentation."
"Everyone wants to see themselves reflected in the research questions and findings."
"Focus your research report on the three most influential stakeholders, not everyone."
"Combining synchronous and asynchronous communication within one session gets us from awareness to action."
Or choose a question:
More Videos
"The Gender Shades project exposed how facial recognition algorithms had up to a 33% error rate disparity between demographic groups."
Joel BranchHumanizing AI: Filling the Gaps with Multi-faceted Research
March 11, 2021
"We chose to focus on research because we wanted to mirror, a bit more robust, the capability of the design teams to understand client needs."
Benjamin RealMaturity Models: A Core Tool for Creating a DesignOps Strategy
October 1, 2021
"Care less about being certain and more about being effective."
Dean BroadleyNot Black Enough to be White
January 8, 2024
"Don’t position yourself as the research expert; you are the expert in facilitating the quest for knowledge."
Anna Avrekh Dr. John Pagonis Klara Pelcl Sina SchreiberExpert Panel: Leading in and with Research
March 10, 2022
"You cannot heal your way out of death or oppression by reforming oppressive systems; you can only do so when you dismantle them."
Rachael Dietkus, LCSW Uday Gajendar Dr. Dawn Emerick Dawn E. Shedrick, LCSWLeading through the long tail of trauma
July 7, 2022
"AI intelligence is too cheap to meter, or we can call it McKinsey interns too cheap to meter."
Matt WebbContext Window: Five Futures for AI
June 11, 2025
"DPM loneliness and siloing happen because of wearing too many hats and inheriting mismatched responsibilities."
John Calhoun Rachel PosmanTwo Sides of the DesignOps Coin: Teams Ops and Product Ops
January 8, 2024
"Are we bold enough to ditch the user interface in favor of a better experience, a transparent one?"
Dan WillisEnterprise Storytelling Sessions
May 13, 2015
"Design thinking is really just a set of methodologies; there’s really no thinking in design thinking."
Christian BasonExpand—Rethinking Design for Public Challenges
September 14, 2022