Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon
Gold
Thursday, March 11, 2021 • Advancing Research 2021
Share the love for this talk
How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon
Speakers: Jerome “Axle” Brown
Link:

Summary

In our remote world, we as researchers need new ways to help our stakeholders cut through the noise to engage and digest our insights more meaningfully through thoughtful and intentional self-directed learning techniques. In this short session, we will discuss 4 key self-directed learning techniques to help you increase engagement around your insights during our debriefing sessions with your stakeholders.

Key Insights

  • Self-directed learning can empower stakeholders to engage with research insights on their own terms, increasing uptake and action.

  • Designing the context of insight sharing intentionally—considering group size, goals, and stakeholder needs—improves clarity and impact.

  • Emotional literacy, or checking in on participants’ feelings before sharing insights, helps prime stakeholders for better receptiveness.

  • Asynchronous collaboration within live sessions encourages quieter voices to be heard and builds rich discussions around insights.

  • Using digital tools that allow commenting directly on research reports democratizes feedback and documents conversations in real time.

  • Early engagement of stakeholders in framing research questions fosters buy-in and makes the research more relevant to their concerns.

  • Not everyone needs to read or engage with all research content; focusing on the most influential stakeholders optimizes effort and impact.

  • Combining synchronous and asynchronous modes in insight sharing sessions can manage Zoom fatigue and diversify participation.

  • Explicitly naming stakeholders' questions in research reports increases their sense of being seen and encourages participation.

  • Insight sharing should shift from just delivering information to designing a learning experience tailored to stakeholders’ strengths and interests.

Notable Quotes

"Change is the only constant, so designing insight sharing with self-directed learning is critical."

"Caring for people emotionally during insight sessions directly impacts their productivity and willingness to engage."

"Sometimes the loudest voices dominate, but asynchronous collaboration helps give quieter voices a chance to speak."

"I literally ask, how are you feeling right now? It’s about connecting on a human level before diving into data."

"Before sharing insights, I try to prime the room by acknowledging feelings and starting fresh."

"Sharing insights is like creating a learning space where stakeholders can use the information in their own way."

"Sending reports early and inviting comments turns the insight session into more of a discussion than a presentation."

"Everyone wants to see themselves reflected in the research questions and findings."

"Focus your research report on the three most influential stakeholders, not everyone."

"Combining synchronous and asynchronous communication within one session gets us from awareness to action."

Ask the Rosenbot
Alana Washington
Theme 3 Intro
2021 • DesignOps Summit 2021
Gold
Mike Oren
Why Pharmaceutical's Research Model Should Replace Design Thinking
2023 • Advancing Research 2023
Gold
Alicia D. Johnson
Disasters and the 21st Century
2021 • Civic Design 2021
Gold
Ned Gartside
Navigating accessibility and climate
2024 • Climate UX Interest Group
Brian T. O’Neill
Does Designing and Researching Data Products Powered by ML/AI and Analytics Call for New UX Methods?
2022 • QuantQual Interest Group
Jason Mesut
Unmasking Design Leadership: Navigating leadership without neglecting ourselves
2025 • Rosenfeld Community
Jen Briselli
Learning is the north star: service design for adaptive capacity
2025 • Advancing Service Design 2025
Gold
Caroline Jarrett
Garbage in, garbage out? Measuring error rates to get ready for AI
2026 • Rosenfeld Community
Cassini Nazir
The Dangers of Empathy: Toward More Responsible Design Research
2023 • Advancing Research 2023
Gold
Michele Wong
Helping Them Help Us
2024 • Enterprise Experience 2020
Gold
Julie Baher
Culture Change—My Journey
2015 • Enterprise UX 2015
Gold
Teresa Swingler
Look, Up in the Sky! UX/UI for Aerospace
2022 • Enterprise Community
Aleksandra Korczynska
Survey Tools
2026 • Advancing Research 2026
Conference
Craig Brookes
"Just Make it Look Good" and Other Ways We're Misunderstood
2021 • Design at Scale 2021
Gold
Vitorio Miliano
Don’t call it AI: Turn words into numbers with quantitative ethnography
2026 • Advancing Research 2026
Conference
Ana Maria Montero Barrantes
The Authentic UX Talent Show
2024 • Enterprise Experience 2020
Gold

More Videos

Liza Pemstein

"We have the quantity of research work; now we’re focused on building up the quality."

Liza Pemstein Jane Davis

Scaling Research Via an Ops First Model at Clever

March 27, 2023

Steve Baty

"Innovation programs can be tiring when you have a day job and constant change fatigue; you need a source of energy to push through."

Steve Baty

Breaking Out of Ruts: Tips for Overcoming the Fear of Change

June 9, 2016

Gina Mendolia

"Each of us is a superhero managing our own work and advocating for design best practices in silos."

Gina Mendolia Jasmine Toy

Coordinated collaboration: a Service Design & DesignOps love story

November 19, 2025

Jason Mesut

"People rarely spend time to self reflect, but visual tools help engage them."

Jason Mesut

Shaping design, designers and teams

November 8, 2018

Jay Bustamante

"Ethical stress testing subjects AI to hypothetical morally challenging scenarios to ensure alignment with ethical norms."

Jay Bustamante

Navigating the Ethical Frontier: DesignOps Strategies for Responsible AI Innovation

October 2, 2023

Ellen Chisa

"In one project, a design change required approval from 32 people, which clashed with my low value on authority."

Ellen Chisa

The Values of Design

November 29, 2023

Dan Willis

"When you’re new and inexperienced, asking for help feels like admitting you don’t belong, but really, it shows wisdom."

Dan Willis

Enterprise Storytelling Sessions

June 8, 2016

Reginé Gilbert

"Collaboration is key. I'm never alone in a Peloton class, even at 4:30 in the morning."

Reginé Gilbert

Asking the Right Questions: Life, Hope and Moving Forward During the Pandemic

June 10, 2022

Erin Weigel

"Not all changes create value; some do nothing or even make things worse."

Erin Weigel

Get Your Whole Team Testing to Design for Impact

July 24, 2024