Rosenverse
How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon

Gold
Thursday, March 11, 2021 • Advancing Research 2021
Share the love for this talk
How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon
Speakers: Jerome “Axle” Brown
Link:

Summary

In our remote world, we as researchers need new ways to help our stakeholders cut through the noise to engage and digest our insights more meaningfully through thoughtful and intentional self-directed learning techniques. In this short session, we will discuss 4 key self-directed learning techniques to help you increase engagement around your insights during our debriefing sessions with your stakeholders.

Key Insights

  • •

    Self-directed learning can empower stakeholders to engage with research insights on their own terms, increasing uptake and action.

  • •

    Designing the context of insight sharing intentionally—considering group size, goals, and stakeholder needs—improves clarity and impact.

  • •

    Emotional literacy, or checking in on participants’ feelings before sharing insights, helps prime stakeholders for better receptiveness.

  • •

    Asynchronous collaboration within live sessions encourages quieter voices to be heard and builds rich discussions around insights.

  • •

    Using digital tools that allow commenting directly on research reports democratizes feedback and documents conversations in real time.

  • •

    Early engagement of stakeholders in framing research questions fosters buy-in and makes the research more relevant to their concerns.

  • •

    Not everyone needs to read or engage with all research content; focusing on the most influential stakeholders optimizes effort and impact.

  • •

    Combining synchronous and asynchronous modes in insight sharing sessions can manage Zoom fatigue and diversify participation.

  • •

    Explicitly naming stakeholders' questions in research reports increases their sense of being seen and encourages participation.

  • •

    Insight sharing should shift from just delivering information to designing a learning experience tailored to stakeholders’ strengths and interests.

Notable Quotes

"Change is the only constant, so designing insight sharing with self-directed learning is critical."

"Caring for people emotionally during insight sessions directly impacts their productivity and willingness to engage."

"Sometimes the loudest voices dominate, but asynchronous collaboration helps give quieter voices a chance to speak."

"I literally ask, how are you feeling right now? It’s about connecting on a human level before diving into data."

"Before sharing insights, I try to prime the room by acknowledging feelings and starting fresh."

"Sharing insights is like creating a learning space where stakeholders can use the information in their own way."

"Sending reports early and inviting comments turns the insight session into more of a discussion than a presentation."

"Everyone wants to see themselves reflected in the research questions and findings."

"Focus your research report on the three most influential stakeholders, not everyone."

"Combining synchronous and asynchronous communication within one session gets us from awareness to action."

Ask the Rosenbot
Bria Alexander
Opening Remarks Day 2
2024 • Advancing Research 2024
Gold
Maggie Dieringer
Creating Consistency Through Constant Change
2024 • DesignOps Summit 2020
Gold
Trisha Terhar
Empathizing with the Empowered: Non-Researcher Responses to Democratization
2022 • Advancing Research 2022
Gold
Ilana Lipsett
Anticipating Risk, Regulating Tech: A Playbook for Ethical Technology Governance
2021 • Civic Design 2021
Gold
Ted Neward
Theme 4: Enterprise Organizational Journey
2019 • Enterprise Experience 2019
Gold
Gretchen Anderson
Scaling the Human Center
2017 • Enterprise Experience 2017
Gold
Scher Foord
Turn the Ship Around: How to Apply Design Thinking Across Your Organization
2021 • Design at Scale 2021
Gold
Farid Sabitov
Theme Four Intro
2022 • DesignOps Summit 2022
Gold
Alla Weinberg
Cross-Functional Relationship Design
2022 • Design in Product 2022
Gold
Deirdre Hirschtritt
Research is Only as Good as the Relationships You Build
2022 • Civic Design 2022
Gold
Ryan Matthew
Bridging Design and Code: AI-Powered Design System Integration
2025 • Rosenfeld Community
Saara Kamppari-Miller
Key Metrics: Comparing Three Letter Acronym Metrics That Include the Word “Key”
2024 • DesignOps Community
Kate Stern
Scaling Learning for the Future
2022 • DesignOps Summit 2022
Gold
Jemma Ahmed
Theme 2 Intro
2022 • Advancing Research 2022
Gold
Jessamyn Edwards
Surviving Your UX Career in Enterprise Design
2021 • Enterprise Community
John Taschek
Making People the X-Factor in the Enterprise
2018 • Enterprise Experience 2018
Gold

More Videos

Zariah Cameron

"Jobs are always asking me for three references; I might start asking for three happy employees."

Zariah Cameron

ReDesigning Wellbeing for Equitable Care in the Workplace

September 23, 2024

Jorge Arango

"Notes are preeminent things for thinking with because they expand our cognitive abilities."

Jorge Arango

AI as Thought Partner: How to Use LLMs to Transform Your Notes (3rd of 3 seminars)

May 3, 2024

"A design program manager needs to understand at least what interaction, visual, and motion design mean—much like TPMs know engineering."

Panel Discussion: Communicating the Value of DesignOps

November 7, 2018

Jennifer Strickland

"The absence of empathy and understanding is causing much of the pain in design."

Jennifer Strickland

Adopting a "Design By" Method

December 9, 2021

Bud Caddell

"Sometimes you’re just laying the foundational bricks so an idea or process can get off the ground."

Bud Caddell Kristin Skinner Alana Washington

DesignOps Community Sensing Session

May 13, 2021

Alexandra Schmidt

"Standard design research looks for pain points, not harms, and harms often cannot be identified in typical user research."

Alexandra Schmidt

Why Ethics Can't Save Tech

November 18, 2022

Denise Jacobs

"Racism is by design, and there's no way to counter it unless we counter it with design."

Denise Jacobs Nancy Douyon Renee Reid Lisa Welchman

Interactive Keynote: Social Change by Design

January 8, 2024

Jemma Ahmed

"Research is at a critical moment as relational dynamics between participants, organizations, and researchers shift from linear to plural and relational."

Jemma Ahmed Megan Blocker Eduardo Ortiz

Redefining the research toolkit: Expanding methodologies for a changing world

March 12, 2025

Jen Briselli

"Make yourself the magnet. Be the person who models adaptive learning so others want to join."

Jen Briselli

Learning is the north star: service design for adaptive capacity

November 19, 2025