Rosenverse
How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon

Gold
Thursday, March 11, 2021 • Advancing Research 2021
Share the love for this talk
How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon
Speakers: Jerome “Axle” Brown
Link:

Summary

In our remote world, we as researchers need new ways to help our stakeholders cut through the noise to engage and digest our insights more meaningfully through thoughtful and intentional self-directed learning techniques. In this short session, we will discuss 4 key self-directed learning techniques to help you increase engagement around your insights during our debriefing sessions with your stakeholders.

Key Insights

  • Self-directed learning can empower stakeholders to engage with research insights on their own terms, increasing uptake and action.

  • Designing the context of insight sharing intentionally—considering group size, goals, and stakeholder needs—improves clarity and impact.

  • Emotional literacy, or checking in on participants’ feelings before sharing insights, helps prime stakeholders for better receptiveness.

  • Asynchronous collaboration within live sessions encourages quieter voices to be heard and builds rich discussions around insights.

  • Using digital tools that allow commenting directly on research reports democratizes feedback and documents conversations in real time.

  • Early engagement of stakeholders in framing research questions fosters buy-in and makes the research more relevant to their concerns.

  • Not everyone needs to read or engage with all research content; focusing on the most influential stakeholders optimizes effort and impact.

  • Combining synchronous and asynchronous modes in insight sharing sessions can manage Zoom fatigue and diversify participation.

  • Explicitly naming stakeholders' questions in research reports increases their sense of being seen and encourages participation.

  • Insight sharing should shift from just delivering information to designing a learning experience tailored to stakeholders’ strengths and interests.

Notable Quotes

"Change is the only constant, so designing insight sharing with self-directed learning is critical."

"Caring for people emotionally during insight sessions directly impacts their productivity and willingness to engage."

"Sometimes the loudest voices dominate, but asynchronous collaboration helps give quieter voices a chance to speak."

"I literally ask, how are you feeling right now? It’s about connecting on a human level before diving into data."

"Before sharing insights, I try to prime the room by acknowledging feelings and starting fresh."

"Sharing insights is like creating a learning space where stakeholders can use the information in their own way."

"Sending reports early and inviting comments turns the insight session into more of a discussion than a presentation."

"Everyone wants to see themselves reflected in the research questions and findings."

"Focus your research report on the three most influential stakeholders, not everyone."

"Combining synchronous and asynchronous communication within one session gets us from awareness to action."

Ask the Rosenbot
Max Gadney
Assessing UX jobs for impact in climate
2024 • Climate UX Interest Group
Uday Gajendar
The Rise of Meta-Design: A Starter Playbook
2022 • Enterprise Community
Ian Swinson
Designing and Driving UX Careers
2016 • Enterprise UX 2016
Gold
Mansi Gupta
Drawing from Feminist Practice to Make Inclusive Design Operational
2022 • DesignOps Summit 2022
Gold
Marissa Cui
Climate Design Product Showcase
2024 • Climate UX Interest Group
Roy Opata Olende
How Zapier Uses ‘All Hands Research’ to Increase Exposure to Users
2020 • Advancing Research Community
Surya Vanka
Unleashing Swarm Creativity to Solve Enterprise Challenges
2021 • Design at Scale 2021
Gold
Lena Shenkarenko
Collaborative Wireframing for Creating Team Alignment and Shipping Better Products
2020 • DesignOps Summit 2020
Gold
Tom Armitage
Day 2 Panel: Looking ahead: Designing with AI in 2026
2025 • Designing with AI 2025
Gold
Catherine Dubut
Bridging Physical and Digital Spaces: Approaches to Retail Service Design
2021 • Enterprise Community
Jen Briselli
Learning is the north star: service design for adaptive capacity
2025 • Advancing Service Design 2025
Gold
Sandra Camacho
Creating More Bias-Proof Designs
2025 • Rosenfeld Community
Jen van der Meer
Service design performs value
2025 • Advancing Service Design 2025
Gold
Mackenzie Guinon
M.C. Escher’s UX Research Career Ladder
2022 • Advancing Research 2022
Gold
Ned Dwyer
The Future of DesignOps is Tool Consolidation
2024 • DesignOps Summit 2024
Gold
Dan Hill
Designing for the infrastructures of everyday life
2024 • Designing with AI 2024
Gold

More Videos

Libby Maurer

"If diversity is being asked to the party, inclusion is being asked to dance, and belonging is actually dancing with everyone else."

Libby Maurer

Treating Diversity & Inclusion in Hiring as a Design Problem

December 5, 2019

Jake Burghardt

"Insight summaries act like atomic units that connect research across studies and can be routed to owning teams."

Jake Burghardt

Finding More Inroads into Research Impact

February 20, 2026

Sydney Lawson

"If you ask accessibility questions, it’s so important to actually respect the answers."

Sydney Lawson

Anatomy of a Strong User Panel

March 10, 2026

Julie Gitlin

"We’re paddling in the same boat, aligned with product and tech, sharing goals and KPIs to deliver great client experiences."

Julie Gitlin Esther Raice

Design as an Agent of Digital Transformation at JPMC

June 9, 2021

Sabrina Mach

"Creating space and mechanisms for creativity protects design time and cognitive load, enabling quality work."

Sabrina Mach Nina Wainwright

How to Design Your Design Operating Model

September 29, 2021

Ross Smith

"Empathy sticks with you; if I tell you an inspirational story about what a customer has done, you’ll remember it."

Ross Smith

Breaking Barriers with Empathy

June 9, 2017

Prayag Narula

"Feature bloat kills usability because it clouds the core value proposition."

Prayag Narula Hannah Hudson

Empowering Designers to do Good Research

March 11, 2022

Uday Gajendar

"We started with an excursion into systems thinking, then dived deep into IA and knowledge management."

Uday Gajendar

Theme Four Intro

June 6, 2023

Harry Brignull

"Deceptive patterns in cookie banners give users false choices that make it harder to reject tracking."

Harry Brignull Mark Leiser Robert Stribley

Beyond Clicks and Tricks: Why deceptive design has grown into a regulatory faultline

January 16, 2026