Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon
Gold
Thursday, March 11, 2021 • Advancing Research 2021
Share the love for this talk
How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon
Speakers: Jerome “Axle” Brown
Link:

Summary

In our remote world, we as researchers need new ways to help our stakeholders cut through the noise to engage and digest our insights more meaningfully through thoughtful and intentional self-directed learning techniques. In this short session, we will discuss 4 key self-directed learning techniques to help you increase engagement around your insights during our debriefing sessions with your stakeholders.

Key Insights

  • Self-directed learning can empower stakeholders to engage with research insights on their own terms, increasing uptake and action.

  • Designing the context of insight sharing intentionally—considering group size, goals, and stakeholder needs—improves clarity and impact.

  • Emotional literacy, or checking in on participants’ feelings before sharing insights, helps prime stakeholders for better receptiveness.

  • Asynchronous collaboration within live sessions encourages quieter voices to be heard and builds rich discussions around insights.

  • Using digital tools that allow commenting directly on research reports democratizes feedback and documents conversations in real time.

  • Early engagement of stakeholders in framing research questions fosters buy-in and makes the research more relevant to their concerns.

  • Not everyone needs to read or engage with all research content; focusing on the most influential stakeholders optimizes effort and impact.

  • Combining synchronous and asynchronous modes in insight sharing sessions can manage Zoom fatigue and diversify participation.

  • Explicitly naming stakeholders' questions in research reports increases their sense of being seen and encourages participation.

  • Insight sharing should shift from just delivering information to designing a learning experience tailored to stakeholders’ strengths and interests.

Notable Quotes

"Change is the only constant, so designing insight sharing with self-directed learning is critical."

"Caring for people emotionally during insight sessions directly impacts their productivity and willingness to engage."

"Sometimes the loudest voices dominate, but asynchronous collaboration helps give quieter voices a chance to speak."

"I literally ask, how are you feeling right now? It’s about connecting on a human level before diving into data."

"Before sharing insights, I try to prime the room by acknowledging feelings and starting fresh."

"Sharing insights is like creating a learning space where stakeholders can use the information in their own way."

"Sending reports early and inviting comments turns the insight session into more of a discussion than a presentation."

"Everyone wants to see themselves reflected in the research questions and findings."

"Focus your research report on the three most influential stakeholders, not everyone."

"Combining synchronous and asynchronous communication within one session gets us from awareness to action."

Ask the Rosenbot
Anna Avrekh
User Research, Design, and Product - A Love Story
2021 • Advancing Research 2021
Gold
Roberta Dombrowski
5 Reasons to Bring your Recruiting in House
2021 • DesignOps Summit 2021
Gold
Michele Marut
Research Repositories Reconsidered
2019 • DesignOps Community
Janaki Kumar
Innovate with Purpose
2018 • Enterprise Experience 2018
Gold
Lisa Gironda
Opener: Chief of Staff–An unexpected journey
2024 • DesignOps Summit 2020
Gold
Sarah Fathallah
Lessening the Research Burden on Vulnerable Communities
2020 • Advancing Research 2020
Gold
Ben Davies
Expert Panel: The Principles of Research Repository Design
2022 • Advancing Research 2022
Gold
Christian Bason
Expand—Rethinking Design for Public Challenges
2022 • Civic Design Community
Nidhi Singh Rathore
Embracing participation to unlock deeper truths in commercial research
2025 • Advancing Research 2025
Gold
Jemma Ahmed
Bringing together market and user research
2019 • Advancing Research Community
Craig Brookes
"Just Make it Look Good" and Other Ways We're Misunderstood
2021 • Design at Scale 2021
Gold
Matt Duignan
Atomizing Research: Trend or Trap
2020 • Advancing Research 2020
Gold
John Cutler
Oxbows, Rivers, and Estuaries: How to navigate the currents of change (without burning out)
2024 • Advancing Service Design 2024
Gold
Billy Carlson
Tips to Utilize Wireframes to Tell an Effective Product Story
2023 • Enterprise UX 2023
Gold
Brad Orego
Bringing Customer Research to More Internal Teams
2022 • Advancing Research 2022
Gold
Tamara Hale
War Stories LIVE! Tamara Hale
2020 • Advancing Research 2020
Gold

More Videos

Sarah Rink

"The best way to understand something is to become part of it."

Sarah Rink

Remote User Research: Dos and Don'ts from the Virtual Field

June 11, 2020

Mansi Gupta

"Pink the pink plastic glove was too big for the average woman’s hands."

Mansi Gupta

Drawing from Feminist Practice to Make Inclusive Design Operational

September 9, 2022

Jon Fukuda

"AI won’t transform all things at once; it’s about piloting and delivering discrete business value first."

Jon Fukuda Amy Evans Ignacio Martinez Joe Meersman

The Big Question about Innovation: A Panel Discussion

September 25, 2024

Robin Beers

"Conflict is not bad if it leads to something more sustainable and teams realizing they work together."

Robin Beers Sonja Bobrowska Mujtaba Hameed Josh Morales

How to create actionable insight in the face of politics and silos [Advancing Research Community Workshop Series]

October 12, 2023

Louis Rosenfeld

"Please put your questions in the Slack thread associated with the talk, not just the general channel, or they’ll get lost."

Louis Rosenfeld Bria Alexander

Day 1 Welcome

September 23, 2024

Prayag Narula

"Researchers often treat users as checkboxes, going in, doing research, checking the box and leaving."

Prayag Narula Rida Qadri

HCI 2.0: Humanity Deserves the Attention that UX Research has to Offer

March 28, 2023

Samuel Proulx

"Password complexity and frequent resets disable people with cognitive challenges and create frustration for all users."

Samuel Proulx

Invisible barriers: Why accessible service design can’t be an afterthought

December 3, 2024

Mansi Gupta

"Women are often treated as a minority, which sets them up to be forgettable, dispensable, and ignorable."

Mansi Gupta

Women-Centric Research: What, Why, How

March 29, 2023

Sam Proulx

"The best way is to distribute the accessibility work so it becomes light work for everyone."

Sam Proulx

Accessibility: An Opportunity to Innovate

March 9, 2022