Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon
Gold
Thursday, March 11, 2021 • Advancing Research 2021
Share the love for this talk
How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon
Speakers: Jerome “Axle” Brown
Link:

Summary

In our remote world, we as researchers need new ways to help our stakeholders cut through the noise to engage and digest our insights more meaningfully through thoughtful and intentional self-directed learning techniques. In this short session, we will discuss 4 key self-directed learning techniques to help you increase engagement around your insights during our debriefing sessions with your stakeholders.

Key Insights

  • Self-directed learning can empower stakeholders to engage with research insights on their own terms, increasing uptake and action.

  • Designing the context of insight sharing intentionally—considering group size, goals, and stakeholder needs—improves clarity and impact.

  • Emotional literacy, or checking in on participants’ feelings before sharing insights, helps prime stakeholders for better receptiveness.

  • Asynchronous collaboration within live sessions encourages quieter voices to be heard and builds rich discussions around insights.

  • Using digital tools that allow commenting directly on research reports democratizes feedback and documents conversations in real time.

  • Early engagement of stakeholders in framing research questions fosters buy-in and makes the research more relevant to their concerns.

  • Not everyone needs to read or engage with all research content; focusing on the most influential stakeholders optimizes effort and impact.

  • Combining synchronous and asynchronous modes in insight sharing sessions can manage Zoom fatigue and diversify participation.

  • Explicitly naming stakeholders' questions in research reports increases their sense of being seen and encourages participation.

  • Insight sharing should shift from just delivering information to designing a learning experience tailored to stakeholders’ strengths and interests.

Notable Quotes

"Change is the only constant, so designing insight sharing with self-directed learning is critical."

"Caring for people emotionally during insight sessions directly impacts their productivity and willingness to engage."

"Sometimes the loudest voices dominate, but asynchronous collaboration helps give quieter voices a chance to speak."

"I literally ask, how are you feeling right now? It’s about connecting on a human level before diving into data."

"Before sharing insights, I try to prime the room by acknowledging feelings and starting fresh."

"Sharing insights is like creating a learning space where stakeholders can use the information in their own way."

"Sending reports early and inviting comments turns the insight session into more of a discussion than a presentation."

"Everyone wants to see themselves reflected in the research questions and findings."

"Focus your research report on the three most influential stakeholders, not everyone."

"Combining synchronous and asynchronous communication within one session gets us from awareness to action."

Ask the Rosenbot
Emily Williams
When UX Research and Institutional Racism Collide: A Case Study
2021 • Advancing Research 2021
Gold
Sahibzada Mayed
Cultivating Design Ecologies of Care, Community, and Collaboration
2023 • DesignOps Summit 2023
Gold
Ian Swinson
Designing and Driving UX Careers
2016 • Enterprise UX 2016
Gold
Bria Alexander
Charting the future of DesignOps: A community workshop
2024 • DesignOps Community
Lada Gorlenko
Theme 3: Introduction
2021 • Design at Scale 2021
Gold
Steve Chaparro
Bringing Into Alignment Brand, Culture and Space
2020 • DesignOps Community
Laurent Christoph
Scale the impact of DesignOps in 3D: Diligence, Decision, Discipline
2025 • DesignOps Community
Joseph Williams
Unlocking impact and influence through inclusive hiring in research
2021 • Advancing Research Community
Ned Dwyer
The Intersection of Design and ResearchOps
2024 • DesignOps Summit 2024
Gold
Bria Alexander
Opening Remarks
2023 • Advancing Research 2023
Gold
JD Buckley
COMMUNICATE: Discussion
2018 • Enterprise Experience 2018
Gold
Michelle Morrison
Culture Design
2020 • DesignOps Community
Liza Pemstein
Scaling Research Via an Ops First Model at Clever
2023 • Advancing Research 2023
Gold
John Cutler
The Alignment Trap
2023 • Design in Product 2023
Gold
Kristin Skinner
Opening Keynote: Org Design for Design Orgs
2017 • DesignOps Summit 2017
Gold
Nidhi Singh Rathore
Embracing participation to unlock deeper truths in commercial research
2025 • Advancing Research 2025
Gold

More Videos

Kristin Skinner

"Only one in 10 companies have quantifiable measurement for their design leaders."

Kristin Skinner Kamdyn Moore

8 Types of Measures in Design Operations

April 16, 2020

Bria Alexander

"Our job as civic designers is to bring government needs and community needs into alignment."

Bria Alexander Ariel Kennan Charlotte Lee Sarah Brooks Emily Lessard Gordon Ross Joanne Dong

Reflect and Chart Forward

December 10, 2021

Louis Rosenfeld

"Enterprise UX is about delivering strong experiences in an enterprise setting, which ain’t easy."

Louis Rosenfeld

Welcome / Housekeeping

June 6, 2023

Sha Hwang

"This project is actually 10 years in to a 50 year project."

Sha Hwang

The First Fifty Years of Civic Design

November 16, 2022

Daniel Orbach

"Simplicity is the foundation of all complicated systems that work."

Daniel Orbach

Zero to One: Co-Creating Operating Models with your Team

September 23, 2024

Ian Swinson

"People care about titles way too much. I had a guy whose business card said star-bellied sneak—love that."

Ian Swinson

Designing and Driving UX Careers

June 8, 2016

Bruce Gillespie

"It’s worth explaining your new communication approach to stakeholders to save their time and foster discussion."

Bruce Gillespie

Learning from journalism: Balancing impactful communication with compassionate storytelling

March 13, 2025

Jim Kalbach

"Jazz soloists draw from a lifetime of patterns, sometimes quoting TV theme songs like the Muppets or Sanford and Son."

Jim Kalbach

Jazz Improvisation as a Model for Team Collaboration

November 6, 2017

Dane DeSutter

"The degree to which the user feels in control with an intelligent agent brings up conversational mental models."

Dane DeSutter Stephanie Scopelitis

What co-speech gestures reveal about users’ thinking during interviews

June 30, 2023