Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon

Gold
Thursday, March 11, 2021 • Advancing Research 2021
Share the love for this talk
How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon
Speakers: Jerome “Axle” Brown
Link:

Summary

In our remote world, we as researchers need new ways to help our stakeholders cut through the noise to engage and digest our insights more meaningfully through thoughtful and intentional self-directed learning techniques. In this short session, we will discuss 4 key self-directed learning techniques to help you increase engagement around your insights during our debriefing sessions with your stakeholders.

Key Insights

  • Self-directed learning can empower stakeholders to engage with research insights on their own terms, increasing uptake and action.

  • Designing the context of insight sharing intentionally—considering group size, goals, and stakeholder needs—improves clarity and impact.

  • Emotional literacy, or checking in on participants’ feelings before sharing insights, helps prime stakeholders for better receptiveness.

  • Asynchronous collaboration within live sessions encourages quieter voices to be heard and builds rich discussions around insights.

  • Using digital tools that allow commenting directly on research reports democratizes feedback and documents conversations in real time.

  • Early engagement of stakeholders in framing research questions fosters buy-in and makes the research more relevant to their concerns.

  • Not everyone needs to read or engage with all research content; focusing on the most influential stakeholders optimizes effort and impact.

  • Combining synchronous and asynchronous modes in insight sharing sessions can manage Zoom fatigue and diversify participation.

  • Explicitly naming stakeholders' questions in research reports increases their sense of being seen and encourages participation.

  • Insight sharing should shift from just delivering information to designing a learning experience tailored to stakeholders’ strengths and interests.

Notable Quotes

"Change is the only constant, so designing insight sharing with self-directed learning is critical."

"Caring for people emotionally during insight sessions directly impacts their productivity and willingness to engage."

"Sometimes the loudest voices dominate, but asynchronous collaboration helps give quieter voices a chance to speak."

"I literally ask, how are you feeling right now? It’s about connecting on a human level before diving into data."

"Before sharing insights, I try to prime the room by acknowledging feelings and starting fresh."

"Sharing insights is like creating a learning space where stakeholders can use the information in their own way."

"Sending reports early and inviting comments turns the insight session into more of a discussion than a presentation."

"Everyone wants to see themselves reflected in the research questions and findings."

"Focus your research report on the three most influential stakeholders, not everyone."

"Combining synchronous and asynchronous communication within one session gets us from awareness to action."

Ask the Rosenbot
Saara Kamppari-Miller
Key Metrics: Comparing Three Letter Acronym Metrics That Include the Word “Key”
2024 • DesignOps Community
Ariel Kennan
Theme 2 Intro
2021 • Civic Design 2021
Gold
Dolly Parikh
Exit Interview #7: Journey of a Social Entrepreneur
2026 • Rosenfeld Community
Bilan Hashi
The Tension Between Story Collecting and Story Telling in Research
2021 • Advancing Research 2021
Gold
Samuel Proulx
Designing for Disability, Innovating for Everyone
2025 • Advancing Research 2025
Gold
Ned Gartside
Navigating accessibility and climate
2024 • Climate UX Interest Group
Sean McKay
Coexisting with non-researchers: Practical strategies for a democratized research future
2025 • Advancing Research 2025
Gold
Mandy Drew
What Role(s) Can Research Play in Responsible Design?
2021 • Advancing Research 2021
Gold
Louis Rosenfeld
Do you want to work on climate? (Climate UX Discussion Series)
2023 • Climate UX Interest Group
Sam Proulx
Everything You Ever Wanted to Know About Screen Readers
2021 • Design at Scale 2021
Gold
Christian Crumlish
AMA with Christian Crumlish, author of Product Management for UX People
2022 • Enterprise Community
Jose Coronado
People First - Design at JP Morgan
2021 • Design at Scale 2021
Gold
Marc Majers
Interrupted UX - Add A Dose of Reality To Usability Testing
2022 • Advancing Research 2022
Gold
Lukas Moro
“Feels Like Paper!”: Interfacing AI through Paper
2025 • Designing with AI 2025
Gold
Uday Gajendar
Day 2 Welcome
2024 • Designing with AI 2024
Gold
Jane Reid
Self-care in User Research
2020 • Advancing Research Community

More Videos

Suzan Bednarz

"We don't assume companies intentionally fail certain audiences; it’s often about awareness and lacking champions."

Suzan Bednarz Hilary Sunderland

AccessibilityOps for All

January 8, 2024

Chelsey Glasson

"Working in tech was a scenic detour on a long-term career marathon, with more detours ahead but now I have the tools to navigate them."

Chelsey Glasson

Exit Interview #3: Same as It Ever Was: What Leaving Tech Taught Me About Change

December 17, 2025

Greg Petroff

"The code starts to follow the outcomes and might even start to write itself at some level."

Greg Petroff

Software as Material—A Redux

June 6, 2023

Alla Weinberg

"The companies that will attract talent moving forward are those that are most flexible and give people choices."

Alla Weinberg

Workers Are Sick of Change: The Cure is Psychological Safety

June 6, 2023

Adel Du Toit

"Our ESAT survey collects about 2.8 million data points allowing product teams to slice and dice data for insights."

Adel Du Toit

Get Your CFO To Say: 'Our Strategic Goal is User Obsession'

June 10, 2022

Sarah Brooks

"Healthcare.gov was a blow, but it opened the door to new ways to work in government technology."

Sarah Brooks Jennifer Pahlka

Fireside chat with Sarah Brooks and Jen Pahlka

October 21, 2021

Christian Rohrer

"What we often see in enterprises is anecdotal or self-reported data that doesn’t reflect the true user ecosystem."

Christian Rohrer

Insight Types That Influence Enterprise Decision Makers

May 13, 2015

Jemma Ahmed

"Insights are networked; they don’t exist independently beyond how they’re absorbed and acted on by others."

Jemma Ahmed Subhasree Chatterjee Robert Fabricant Alexandra Jayeun Lee Ben Robins

Collaboration: learning from other fields beyond our own [Advancing Research Community Workshop Series]

August 7, 2024

Dana Bishop

"The QX score combines behavioral and attitudinal metrics to better understand what users do and why."

Dana Bishop

2022: The Year UX Demonstrates its Business Impact

March 11, 2022