Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon
Gold
Thursday, March 11, 2021 • Advancing Research 2021
Share the love for this talk
How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon
Speakers: Jerome “Axle” Brown
Link:

Summary

In our remote world, we as researchers need new ways to help our stakeholders cut through the noise to engage and digest our insights more meaningfully through thoughtful and intentional self-directed learning techniques. In this short session, we will discuss 4 key self-directed learning techniques to help you increase engagement around your insights during our debriefing sessions with your stakeholders.

Key Insights

  • Self-directed learning can empower stakeholders to engage with research insights on their own terms, increasing uptake and action.

  • Designing the context of insight sharing intentionally—considering group size, goals, and stakeholder needs—improves clarity and impact.

  • Emotional literacy, or checking in on participants’ feelings before sharing insights, helps prime stakeholders for better receptiveness.

  • Asynchronous collaboration within live sessions encourages quieter voices to be heard and builds rich discussions around insights.

  • Using digital tools that allow commenting directly on research reports democratizes feedback and documents conversations in real time.

  • Early engagement of stakeholders in framing research questions fosters buy-in and makes the research more relevant to their concerns.

  • Not everyone needs to read or engage with all research content; focusing on the most influential stakeholders optimizes effort and impact.

  • Combining synchronous and asynchronous modes in insight sharing sessions can manage Zoom fatigue and diversify participation.

  • Explicitly naming stakeholders' questions in research reports increases their sense of being seen and encourages participation.

  • Insight sharing should shift from just delivering information to designing a learning experience tailored to stakeholders’ strengths and interests.

Notable Quotes

"Change is the only constant, so designing insight sharing with self-directed learning is critical."

"Caring for people emotionally during insight sessions directly impacts their productivity and willingness to engage."

"Sometimes the loudest voices dominate, but asynchronous collaboration helps give quieter voices a chance to speak."

"I literally ask, how are you feeling right now? It’s about connecting on a human level before diving into data."

"Before sharing insights, I try to prime the room by acknowledging feelings and starting fresh."

"Sharing insights is like creating a learning space where stakeholders can use the information in their own way."

"Sending reports early and inviting comments turns the insight session into more of a discussion than a presentation."

"Everyone wants to see themselves reflected in the research questions and findings."

"Focus your research report on the three most influential stakeholders, not everyone."

"Combining synchronous and asynchronous communication within one session gets us from awareness to action."

Ask the Rosenbot
Uday Gajendar
From AI to Zeitgeist: Theory as the design antidote to AI hype
2025 • Rosenfeld Community
Louis Rosenfeld
Coffee with Lou: Should You Write a (UX) Book?
2024 • Rosenfeld Community
Mujtaba Hameed
Frameworks for Excellence: Using Visual Thinking and Communication to Elevate Your Research
2024 • Advancing Research 2024
Gold
Emily Lessard
RFPs Without Tears: Writing Inclusive RFPS that Don't Scare Away Talent
2021 • Civic Design 2021
Gold
Tatyana Mamut
Opening Keynote: Breaking Conway's Law--or How to Work Differently and Not Ship Your Org Chart
2019 • Enterprise Experience 2019
Gold
Louis Rosenfeld
Opening Remarks
2022 • Civic Design 2022
Gold
Feyikemi Akinwolemiwa
Play to innovate: How curiosity and experimentation transform UX
2026 • Advancing Research 2026
Conference
John Mortimer
Panel Discussion
2024 • Advancing Service Design 2024
Gold
Nick Cochran
Growing in Enterprise Design through Making Connections
2019 • Enterprise Community
Daniela Magaña Flores
Ahead of Competition: Learn What UX Benchmarking Can Do for Your Business Today
2022 • Advancing Research 2022
Gold
Noreen Whysel
Short Take #4: UX/Product Lessons from Your Industry Peers
2022 • Design in Product 2022
Gold
Jorge Arango
Design as an Antidote to VUCA
2019 • Enterprise Community
Greg Petroff
Software as Material—A Redux
2023 • Enterprise UX 2023
Gold
Sarah Sgarlato Pierini
From Passion to Execution: A Story of Evolving Research Maturity at LinkedIn
2022 • DesignOps Summit 2022
Gold
Rusha Sopariwala
Remote, Together: Craft and Collaboration Across Disciplines, Borders, Time Zones, and a Design Org of 170+
2022 • Design at Scale 2022
Gold
Steve Portigal
War Stories LIVE! Q&A-Discussion
2020 • Advancing Research 2020
Gold

More Videos

Noreen Whysel

"Product designers I have worked with have experience deeply grounded in standards like NIST, ISO, IEEE, and HL7 for healthcare."

Noreen Whysel Katie Saindon

Short Take #4: UX/Product Lessons from Your Industry Peers

December 6, 2022

Tricia Wang

"When infrastructure breaks down, it is human infrastructure — communities and organizers — that saves the day."

Tricia Wang

Spatial Collapse: Designing for Emergent Culture

January 8, 2024

Harry Brignull

"Deceptive patterns in cookie banners give users false choices that make it harder to reject tracking."

Harry Brignull Mark Leiser Robert Stribley

Beyond Clicks and Tricks: Why deceptive design has grown into a regulatory faultline

January 16, 2026

Robin Beers

"You have to understand the power dynamics around the table—seniority, function, gender, skin color, religion—they all matter."

Robin Beers Nalini Kotamraju Andy Warr

Panel: Excellence in Communicating Insights

March 26, 2024

Tristin Oldani

"It’s difficult to see the impact in digital technology, but workshops help teams visualize energy use and timing."

Tristin Oldani

Turning awareness into action with Climate UX

January 16, 2025

Peter Van Dijck

"Synthetic data is exceedingly useful because you can generate it at scale for training and evals."

Peter Van Dijck

Building impactful AI products for design and product leaders, Part 1: The new product journey

July 16, 2025

Aletheia Delivre

"If the choice is adapting or dying, what would it look like if we adapted?"

Aletheia Delivre

New Shapes and Emerging Identities for Design Ops

September 11, 2025

Amelia Cole

"You can use experience sampling data to select a small qualitative sample to dive deeper in interviews."

Amelia Cole

Data-Prompted Interviews

December 17, 2021

Alnie Figueroa

"Build a program management community of practice so you can formalize partnerships and solve process delivery issues together."

Alnie Figueroa

Teamwork: Strategies for Effective Collaboration with Other Program Management Teams

September 8, 2022