Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon
Gold
Thursday, March 11, 2021 • Advancing Research 2021
Share the love for this talk
How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon
Speakers: Jerome “Axle” Brown
Link:

Summary

In our remote world, we as researchers need new ways to help our stakeholders cut through the noise to engage and digest our insights more meaningfully through thoughtful and intentional self-directed learning techniques. In this short session, we will discuss 4 key self-directed learning techniques to help you increase engagement around your insights during our debriefing sessions with your stakeholders.

Key Insights

  • Self-directed learning can empower stakeholders to engage with research insights on their own terms, increasing uptake and action.

  • Designing the context of insight sharing intentionally—considering group size, goals, and stakeholder needs—improves clarity and impact.

  • Emotional literacy, or checking in on participants’ feelings before sharing insights, helps prime stakeholders for better receptiveness.

  • Asynchronous collaboration within live sessions encourages quieter voices to be heard and builds rich discussions around insights.

  • Using digital tools that allow commenting directly on research reports democratizes feedback and documents conversations in real time.

  • Early engagement of stakeholders in framing research questions fosters buy-in and makes the research more relevant to their concerns.

  • Not everyone needs to read or engage with all research content; focusing on the most influential stakeholders optimizes effort and impact.

  • Combining synchronous and asynchronous modes in insight sharing sessions can manage Zoom fatigue and diversify participation.

  • Explicitly naming stakeholders' questions in research reports increases their sense of being seen and encourages participation.

  • Insight sharing should shift from just delivering information to designing a learning experience tailored to stakeholders’ strengths and interests.

Notable Quotes

"Change is the only constant, so designing insight sharing with self-directed learning is critical."

"Caring for people emotionally during insight sessions directly impacts their productivity and willingness to engage."

"Sometimes the loudest voices dominate, but asynchronous collaboration helps give quieter voices a chance to speak."

"I literally ask, how are you feeling right now? It’s about connecting on a human level before diving into data."

"Before sharing insights, I try to prime the room by acknowledging feelings and starting fresh."

"Sharing insights is like creating a learning space where stakeholders can use the information in their own way."

"Sending reports early and inviting comments turns the insight session into more of a discussion than a presentation."

"Everyone wants to see themselves reflected in the research questions and findings."

"Focus your research report on the three most influential stakeholders, not everyone."

"Combining synchronous and asynchronous communication within one session gets us from awareness to action."

Ask the Rosenbot
Ana Ferreira
Designing Distributed: Leading Doist’s Fully Remote Design Team in Six Countries
2024 • DesignOps Summit 2020
Gold
Ren Pope
Building Experiences for Knowledge Systems
2023 • Enterprise UX 2023
Gold
Ana Maria Montero Barrantes
The Authentic UX Talent Show
2024 • Enterprise Experience 2020
Gold
Susan Weinschenk
Evaluating the Maturity of UX in Your Organization
2020 • Enterprise Community
Scott Jensen
Short Take #2: UX/Product Lessons from Your Industry Peers
2022 • Design in Product 2022
Gold
Uday Gajendar
Leading through the long tail of trauma
2022 • Advancing Research Community
Christian Rohrer
Insight Types That Influence Enterprise Decision Makers
2015 • Enterprise UX 2015
Gold
Sean Baker
Weaving Knowledge Management into the Fabric of Our Design Practice
2025 • DesignOps Summit 2025
Gold
Stephanie Wade
Building and Sustaining Design in Government
2021 • Civic Design 2021
Gold
Michele Wong
Helping Them Help Us
2024 • Enterprise Experience 2020
Gold
Alan Williams
Designing essential financial services for those in need
2022 • Civic Design Community
Shawna Hein
Create a Cohesive Civic Design Practice Across Agency, Vendors, and Contracts
2022 • Civic Design 2022
Gold
Victor Udoewa
Radical Participatory Research: Decolonizing Participatory Processes
2022 • Advancing Research 2022
Gold
Cassini Nazir
The Dangers of Empathy: Toward More Responsible Design Research
2023 • Advancing Research 2023
Gold
Shreya Dhawan
Making service tangible: the fastest path to higher performance
2025 • Advancing Service Design 2025
Conference
Liam Thurston
Why Your Design Team Is Quitting, And How To Fix It
2022 • Design at Scale 2022
Gold

More Videos

Mark Interrante

"If you want to get faster output, optimize the work and workflow first — not add more hours."

Mark Interrante

Collaboration Flows in Product Development

June 9, 2017

Ariel Kennan

"It's surprisingly hard to hire product managers and designers in government; I'm looking at how to unblock those system barriers."

Ariel Kennan

Civic Design in 2022

January 13, 2022

Liz Ebengo

"We had conversations with donors over dinners and asked about their vision for innovation and future impact—it’s about asking the right questions."

Liz Ebengo

The Burden on Children: The Cost of Insufficient Post-Conflict Services and Pathways Forward

December 4, 2024

Robin Beers

"In the application process for merchant services, underwriting’s risk-first mindset conflicted with customer needs, causing friction."

Robin Beers

Research as a Catalyst for Organizational Transformation

March 12, 2021

Peter Merholz

"We can’t just rely on managers to do everything for career growth because managers change too often."

Peter Merholz

The Mysterious Case of the Missing UX Career Path

August 25, 2022

Francesca Barrientos, PhD

"It’s not just about doing the craft of design but also figuring out how design fits into the organization."

Francesca Barrientos, PhD

You Need Your Own Definition of Design Maturity

June 8, 2022

Megan Blocker

"It's not a match-winning pass if no one catches it."

Megan Blocker Mujtaba Hameed Victor Udoewa

Panel: Excellence in Impact

March 25, 2024

Peter Van Dijck

"If you launch in the US and politeness is an issue, first try to fix it with prompts; only if that fails should you build an eval."

Peter Van Dijck

Building impactful AI products for design and product leaders, Part 2: Evals are your moat

July 23, 2025

Cennydd Bowles

"The tech industry is retreating from responsibility and ethics despite increasing awareness of moral impact."

Cennydd Bowles

Exit Interview #2: Rediscovering the ethical heart of design

November 6, 2025