Summary
In our remote world, we as researchers need new ways to help our stakeholders cut through the noise to engage and digest our insights more meaningfully through thoughtful and intentional self-directed learning techniques. In this short session, we will discuss 4 key self-directed learning techniques to help you increase engagement around your insights during our debriefing sessions with your stakeholders.
Key Insights
-
•
Self-directed learning can empower stakeholders to engage with research insights on their own terms, increasing uptake and action.
-
•
Designing the context of insight sharing intentionally—considering group size, goals, and stakeholder needs—improves clarity and impact.
-
•
Emotional literacy, or checking in on participants’ feelings before sharing insights, helps prime stakeholders for better receptiveness.
-
•
Asynchronous collaboration within live sessions encourages quieter voices to be heard and builds rich discussions around insights.
-
•
Using digital tools that allow commenting directly on research reports democratizes feedback and documents conversations in real time.
-
•
Early engagement of stakeholders in framing research questions fosters buy-in and makes the research more relevant to their concerns.
-
•
Not everyone needs to read or engage with all research content; focusing on the most influential stakeholders optimizes effort and impact.
-
•
Combining synchronous and asynchronous modes in insight sharing sessions can manage Zoom fatigue and diversify participation.
-
•
Explicitly naming stakeholders' questions in research reports increases their sense of being seen and encourages participation.
-
•
Insight sharing should shift from just delivering information to designing a learning experience tailored to stakeholders’ strengths and interests.
Notable Quotes
"Change is the only constant, so designing insight sharing with self-directed learning is critical."
"Caring for people emotionally during insight sessions directly impacts their productivity and willingness to engage."
"Sometimes the loudest voices dominate, but asynchronous collaboration helps give quieter voices a chance to speak."
"I literally ask, how are you feeling right now? It’s about connecting on a human level before diving into data."
"Before sharing insights, I try to prime the room by acknowledging feelings and starting fresh."
"Sharing insights is like creating a learning space where stakeholders can use the information in their own way."
"Sending reports early and inviting comments turns the insight session into more of a discussion than a presentation."
"Everyone wants to see themselves reflected in the research questions and findings."
"Focus your research report on the three most influential stakeholders, not everyone."
"Combining synchronous and asynchronous communication within one session gets us from awareness to action."
Or choose a question:
More Videos
"Research typically is actually a group endeavor and is most effective when done collaboratively."
Roberta Dombrowski Sam Duong WoloszynskiMaking Research a Team Sport
March 11, 2022
"The AI conversation is slapping technology on everything versus actually looking at how humans work."
Greg PetroffExit Interview #1: Greg Petroff: From Silicon Valley Executive to Sonoma County Possibilitarian
September 24, 2025
"We collaborate and iteratively build out these presentations as part of a continuing conversation."
Uday GajendarTheme 1: Introduction
June 9, 2021
"Great research doesn’t automatically have the intended impact because people may not want their minds changed."
Robin BeersBeyond Insights: Researchers as Organizational Change Catalysts
March 25, 2024
"We're learning from each other in the community, which is much healthier than going to Google because anything can be on Google."
Dave Malouf Meredith Black Farid SabitovThe Past, Present, and Future of DesignOps: a 2-part DesignOps Community Call (Part 1)
February 17, 2022
"Ethics evolve faster than laws; just because something is legal doesn’t make it ethical."
Erin WeigelGet Your Whole Team Testing to Design for Impact
July 24, 2024
"Engineers love having individual components in files because it makes implementation much easier."
Luca RagerEmpowering Gaming at Scale: How Xbox Builds Powerful, Automated, and Distributed Design Systems with Sketch
September 30, 2021
"If the code doesn’t match the label on screen, voice controls might not recognize the command."
Kate KalcevichDesigning inclusively with AI
June 5, 2024
"If you get anything from this talk, please let it be take a nap."
Luz BratcherThis Is a Talk for Tired People
June 10, 2022
