Rosenverse
How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon

Gold
Thursday, March 11, 2021 • Advancing Research 2021
Share the love for this talk
How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon
Speakers: Jerome “Axle” Brown
Link:

Summary

In our remote world, we as researchers need new ways to help our stakeholders cut through the noise to engage and digest our insights more meaningfully through thoughtful and intentional self-directed learning techniques. In this short session, we will discuss 4 key self-directed learning techniques to help you increase engagement around your insights during our debriefing sessions with your stakeholders.

Key Insights

  • Self-directed learning can empower stakeholders to engage with research insights on their own terms, increasing uptake and action.

  • Designing the context of insight sharing intentionally—considering group size, goals, and stakeholder needs—improves clarity and impact.

  • Emotional literacy, or checking in on participants’ feelings before sharing insights, helps prime stakeholders for better receptiveness.

  • Asynchronous collaboration within live sessions encourages quieter voices to be heard and builds rich discussions around insights.

  • Using digital tools that allow commenting directly on research reports democratizes feedback and documents conversations in real time.

  • Early engagement of stakeholders in framing research questions fosters buy-in and makes the research more relevant to their concerns.

  • Not everyone needs to read or engage with all research content; focusing on the most influential stakeholders optimizes effort and impact.

  • Combining synchronous and asynchronous modes in insight sharing sessions can manage Zoom fatigue and diversify participation.

  • Explicitly naming stakeholders' questions in research reports increases their sense of being seen and encourages participation.

  • Insight sharing should shift from just delivering information to designing a learning experience tailored to stakeholders’ strengths and interests.

Notable Quotes

"Change is the only constant, so designing insight sharing with self-directed learning is critical."

"Caring for people emotionally during insight sessions directly impacts their productivity and willingness to engage."

"Sometimes the loudest voices dominate, but asynchronous collaboration helps give quieter voices a chance to speak."

"I literally ask, how are you feeling right now? It’s about connecting on a human level before diving into data."

"Before sharing insights, I try to prime the room by acknowledging feelings and starting fresh."

"Sharing insights is like creating a learning space where stakeholders can use the information in their own way."

"Sending reports early and inviting comments turns the insight session into more of a discussion than a presentation."

"Everyone wants to see themselves reflected in the research questions and findings."

"Focus your research report on the three most influential stakeholders, not everyone."

"Combining synchronous and asynchronous communication within one session gets us from awareness to action."

Ask the Rosenbot
Aaron Stienstra
Leveraging Civic Design to Advance Equity and Rebuild Trust in the US Federal Government
2021 • Civic Design 2021
Gold
Benjamin Real
Maturity Models: A Core Tool for Creating a DesignOps Strategy
2021 • DesignOps Summit 2021
Gold
Dan Hill
Designing for the infrastructures of everyday life
2024 • Designing with AI 2024
Gold
Leah Buley
Closing Plenary: The Crisis of Digital
2020 • Advancing Research 2020
Gold
Tutti Taygerly
Videconference: How to Work with Difficult People with Tutti Taygerly
2020 • Enterprise Community
Jeff Ephraim Bander
Eye Tracking Gamechanger: Why Smartphone Eye Tracking will Revolutionize Your UX Research
2022 • Advancing Research 2022
Gold
Crystal Yan
Building a Customer-Centric Culture
2020 • Advancing Research 2020
Gold
Jake Burghardt
Stop wasting research: Unlock more value from research insights
2025 • Rosenfeld Community
Ashley Sewall
Exit Interview #5: Designing My Life After Tech
2026 • Rosenfeld Community
Angelos Arnis
Our Fragmented Identity
2026 • Rosenfeld Community
Erika Flowers
AI-Readiness: Preparing NASA for a Data-Driven, Agile Future
2025 • Designing with AI 2025
Gold
Sam Proulx
Mobile Accessibility and You
2022 • Design at Scale 2022
Gold
Jessica Norris
ADHD: A DesignOps Superpower
2022 • DesignOps Summit 2022
Gold
Louis Rosenfeld
Opening Remarks
2022 • Civic Design 2022
Gold
Neema Mahdavi
Operationalizing DesignOps
2018 • DesignOps Summit 2018
Gold
George Abraham
Design Systems To-Go: Indigo.Design Overview and Exploring the Developer Workflow (Part 3)
2021 • DesignOps Summit 2021
Gold

More Videos

Jose Coronado

"Results don’t speak for themselves. We have to speak for what we do or others will frame it for us."

Jose Coronado

From Zero to Hero

September 8, 2022

Peter Morville

"The Library of Congress web presence was a findability nightmare, like the Winchester Mystery House."

Peter Morville

The Architecture of Understanding

May 13, 2015

James Chudley

"Aim for progress over perfection; continuous improvement will get us closer to sustainable digital experiences."

James Chudley

Decarbonising User Journeys: How minimising enables us to do more with less

February 19, 2025

Brian Moss

"Even though we’re user researchers, we’re not looking at digital products — our users often include people suffering homelessness, addiction, or trauma."

Brian Moss

What Does it Mean to be a Resilient Research Team?

March 9, 2022

Mike Oren

"Building relationships with other departments helps us leverage information collected for different purposes in a structured way."

Mike Oren Janice Wiitala

Design Research Strategy & Strategic Design Research

February 3, 2022

Lada Gorlenko

"Operations tends to be something companies only think about when they are scaling rapidly, but investing early is essential."

Lada Gorlenko Sharbani Dhar Sébastien Malo Rob Mitzel Ivana Ng Michal Anne Rogondino

Theme 1: Discussion

January 8, 2024

Dave Malouf

"Design ops must run as a business, setting KPIs, managing budgets, and delivering measurable value."

Dave Malouf Adrienne Allnutt Jon Fukuda Dominique Ward

The Future of DesignOps

January 8, 2024

Jess Greco

"People make assumptions about what we can achieve through no fault of our own."

Jess Greco

Claiming your power: Practical tools for amplifying your unique voice

March 13, 2025

Sarah Flamion

"You drew the boundaries wrong, so we pivoted and re-drew the boundaries, and those foundational features became our marquee product launch."

Sarah Flamion

Complex Problem? Add Clarity by Combining Research and Systems Thinking

March 31, 2020