Summary
In our remote world, we as researchers need new ways to help our stakeholders cut through the noise to engage and digest our insights more meaningfully through thoughtful and intentional self-directed learning techniques. In this short session, we will discuss 4 key self-directed learning techniques to help you increase engagement around your insights during our debriefing sessions with your stakeholders.
Key Insights
-
•
Self-directed learning can empower stakeholders to engage with research insights on their own terms, increasing uptake and action.
-
•
Designing the context of insight sharing intentionally—considering group size, goals, and stakeholder needs—improves clarity and impact.
-
•
Emotional literacy, or checking in on participants’ feelings before sharing insights, helps prime stakeholders for better receptiveness.
-
•
Asynchronous collaboration within live sessions encourages quieter voices to be heard and builds rich discussions around insights.
-
•
Using digital tools that allow commenting directly on research reports democratizes feedback and documents conversations in real time.
-
•
Early engagement of stakeholders in framing research questions fosters buy-in and makes the research more relevant to their concerns.
-
•
Not everyone needs to read or engage with all research content; focusing on the most influential stakeholders optimizes effort and impact.
-
•
Combining synchronous and asynchronous modes in insight sharing sessions can manage Zoom fatigue and diversify participation.
-
•
Explicitly naming stakeholders' questions in research reports increases their sense of being seen and encourages participation.
-
•
Insight sharing should shift from just delivering information to designing a learning experience tailored to stakeholders’ strengths and interests.
Notable Quotes
"Change is the only constant, so designing insight sharing with self-directed learning is critical."
"Caring for people emotionally during insight sessions directly impacts their productivity and willingness to engage."
"Sometimes the loudest voices dominate, but asynchronous collaboration helps give quieter voices a chance to speak."
"I literally ask, how are you feeling right now? It’s about connecting on a human level before diving into data."
"Before sharing insights, I try to prime the room by acknowledging feelings and starting fresh."
"Sharing insights is like creating a learning space where stakeholders can use the information in their own way."
"Sending reports early and inviting comments turns the insight session into more of a discussion than a presentation."
"Everyone wants to see themselves reflected in the research questions and findings."
"Focus your research report on the three most influential stakeholders, not everyone."
"Combining synchronous and asynchronous communication within one session gets us from awareness to action."
Or choose a question:
More Videos
"Sometimes it helps to have an ally who champions you and acts as a gatekeeper for design requests."
Erika Kincaid Brenna Heaps Jessica TsukimuraConnecting the Dots: How to Foster Collaboration and Build a Strong Design Review Culture
June 8, 2022
"Design managers need predictable roadmaps and healthy teams to meet project goals and timelines."
Aurobinda Pradhan Shashank DeshpandeIntroduction to Collaborative DesignOps using Cubyts
September 9, 2022
"Sometimes different teams use different tools, so you may need a design system for Sketch for one team but then for XD for another."
George Abraham Stefan IvanovDesign Systems To-Go: Introducing a Starter Design System, and Indigo.Design Overview (Part 1)
September 30, 2021
"We literally want to advance this field by creating space for really good professional conversations to happen."
Bria Alexander Louis RosenfeldOpening Remarks Day 1
March 25, 2024
"Not everything that is faced can be changed, but nothing can be changed until it is faced."
Deanna SmithLeading Change with Confidence: Strategies for Optimizing Your Process
September 23, 2024
"The design project tracker used 1900 Excel functions mostly for capacity planning in quarterly design cycles."
Peter BoersmaHow to Define and Maintain a DesignOps Roadmap
October 3, 2023
"AI moves the practitioner into an editorial or supervisory role, which often signals de-skilling."
Sheryl Cababa Ethan Marcotte Milena PribicDay 2 Panel
June 5, 2024
"It’s better to run lots of quick, cheap experiments to remove doubt than to wait for the perfect, statistically significant test."
Alissa BriggsHow to Coach Enterprise Experimentation
May 14, 2015
"Agents are literally models using tools in a loop—they respond to themselves and the tools in chat-like conversations."
Peter Van DijckHands on AI #3: Claude Code for UX people
October 22, 2025