Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon
Gold
Thursday, March 11, 2021 • Advancing Research 2021
Share the love for this talk
How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon
Speakers: Jerome “Axle” Brown
Link:

Summary

In our remote world, we as researchers need new ways to help our stakeholders cut through the noise to engage and digest our insights more meaningfully through thoughtful and intentional self-directed learning techniques. In this short session, we will discuss 4 key self-directed learning techniques to help you increase engagement around your insights during our debriefing sessions with your stakeholders.

Key Insights

  • Self-directed learning can empower stakeholders to engage with research insights on their own terms, increasing uptake and action.

  • Designing the context of insight sharing intentionally—considering group size, goals, and stakeholder needs—improves clarity and impact.

  • Emotional literacy, or checking in on participants’ feelings before sharing insights, helps prime stakeholders for better receptiveness.

  • Asynchronous collaboration within live sessions encourages quieter voices to be heard and builds rich discussions around insights.

  • Using digital tools that allow commenting directly on research reports democratizes feedback and documents conversations in real time.

  • Early engagement of stakeholders in framing research questions fosters buy-in and makes the research more relevant to their concerns.

  • Not everyone needs to read or engage with all research content; focusing on the most influential stakeholders optimizes effort and impact.

  • Combining synchronous and asynchronous modes in insight sharing sessions can manage Zoom fatigue and diversify participation.

  • Explicitly naming stakeholders' questions in research reports increases their sense of being seen and encourages participation.

  • Insight sharing should shift from just delivering information to designing a learning experience tailored to stakeholders’ strengths and interests.

Notable Quotes

"Change is the only constant, so designing insight sharing with self-directed learning is critical."

"Caring for people emotionally during insight sessions directly impacts their productivity and willingness to engage."

"Sometimes the loudest voices dominate, but asynchronous collaboration helps give quieter voices a chance to speak."

"I literally ask, how are you feeling right now? It’s about connecting on a human level before diving into data."

"Before sharing insights, I try to prime the room by acknowledging feelings and starting fresh."

"Sharing insights is like creating a learning space where stakeholders can use the information in their own way."

"Sending reports early and inviting comments turns the insight session into more of a discussion than a presentation."

"Everyone wants to see themselves reflected in the research questions and findings."

"Focus your research report on the three most influential stakeholders, not everyone."

"Combining synchronous and asynchronous communication within one session gets us from awareness to action."

Ask the Rosenbot
Bria Alexander
Day 3 Welcome
2024 • DesignOps Summit 2024
Gold
Russ Unger
Onboarding: The Ecosystem, not the Afterthought
2017 • DesignOps Summit 2017
Gold
Jemma Ahmed
Research at an inflection point: Adapting to a new era of collaboration, equity, and innovation
2025 • Advancing Research 2025
Gold
Amy Evans
How to Create Change
2024 • DesignOps Summit 2024
Gold
Sam Proulx
Online Shopping: Designing an Accessible Experience
2023 • Design in Product 2023
Gold
Bill Scott
Lean Engineering: Engineering for Learning and Experimentation in the Enterprise
2015 • Enterprise UX 2015
Gold
Jeff Ephraim Bander
Eye Tracking Gamechanger: Why Smartphone Eye Tracking will Revolutionize Your UX Research
2022 • Advancing Research 2022
Gold
James Chudley
Decarbonising User Journeys: How minimising enables us to do more with less
2025 • Climate UX Interest Group
Audrey Crane
Shadow Design–Where Else is Design Happening in Your Organization?
2023 • Enterprise Community
Andrew Webster
Scaling Design Capability: How Involved Should You Be?
2021 • DesignOps Summit 2021
Gold
Kristin Skinner
Opening Keynote: Org Design for Design Orgs
2017 • DesignOps Summit 2017
Gold
Noel Lamb
Cultivating Business Partnerships to Grow Research Ops
2022 • Advancing Research Community
DesignOps and The Great Talent War of 2021
2021 • DesignOps Community
Alissa Briggs
How to Coach Enterprise Experimentation
2015 • Enterprise UX 2015
Gold
Megan Blocker
Theme 2 Intro
2025 • Advancing Research 2025
Gold
Kristin Sundermeyer
Design Ops Metrics
2021 • DesignOps Summit 2021
Gold

More Videos

James Lang

"Many of us have followed zigzag paths to get where we are today, and that’s one of the wonderful qualities of the UX field."

James Lang

Hopeful Futures for UX Research

January 30, 2026

Miles Orkin

"Only the pavement can teach you how to skate. You can’t just explain authenticity; people have to feel it."

Miles Orkin

Creativity and Culture

November 8, 2018

Sofia Quintero

"Introducing change is introducing stress and fear and feelings of rejection."

Sofia Quintero

Beyond Tools: The Messy Business of Implementing Research Repositories

March 10, 2022

William Newton

"Executives first want to know what metric you will impact next quarter before approving big initiatives."

William Newton Jenny Chang

How to Lead With Data, and Without Data

June 7, 2023

Matt Stone

"People said, ‘I get it’ when a peer explained how their day actually changed—not from top-down communication."

Matt Stone

Scaling Empathy, A Case Study in Change Management

June 11, 2021

Natalie Dunbar

"Content strategy should be at the kickoff to determine the needed level of involvement early."

Natalie Dunbar

DesignOps and Content Strategy: Envisioning the Future Together

October 1, 2021

Sandra Camacho

"The world isn’t designed for left-handed people, but left-handedness doesn’t have the same power structure implications as race or gender."

Sandra Camacho

Creating More Bias-Proof Designs

January 22, 2025

Eniola Oluwole

"It’s normal for people to say you failed, sometimes even in meetings you’re not in, but you shouldn’t let that stop you."

Eniola Oluwole

Lessons From the DesignOps Journey of the World's Largest Travel Site

October 24, 2019

Ben Davies

"Tagging content as evergreen or setting validity periods helps automate cleaning and maintaining the repository over time."

Ben Davies Matt Duignan Andrew Michael Dr. Emily DiLeo

Expert Panel: The Principles of Research Repository Design

March 11, 2022