How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon
Summary
Key Insights
-
•
Self-directed learning can empower stakeholders to engage with research insights on their own terms, increasing uptake and action.
-
•
Designing the context of insight sharing intentionally—considering group size, goals, and stakeholder needs—improves clarity and impact.
-
•
Emotional literacy, or checking in on participants’ feelings before sharing insights, helps prime stakeholders for better receptiveness.
-
•
Asynchronous collaboration within live sessions encourages quieter voices to be heard and builds rich discussions around insights.
-
•
Using digital tools that allow commenting directly on research reports democratizes feedback and documents conversations in real time.
-
•
Early engagement of stakeholders in framing research questions fosters buy-in and makes the research more relevant to their concerns.
-
•
Not everyone needs to read or engage with all research content; focusing on the most influential stakeholders optimizes effort and impact.
-
•
Combining synchronous and asynchronous modes in insight sharing sessions can manage Zoom fatigue and diversify participation.
-
•
Explicitly naming stakeholders' questions in research reports increases their sense of being seen and encourages participation.
-
•
Insight sharing should shift from just delivering information to designing a learning experience tailored to stakeholders’ strengths and interests.
Notable Quotes
"Change is the only constant, so designing insight sharing with self-directed learning is critical."
"Caring for people emotionally during insight sessions directly impacts their productivity and willingness to engage."
"Sometimes the loudest voices dominate, but asynchronous collaboration helps give quieter voices a chance to speak."
"I literally ask, how are you feeling right now? It’s about connecting on a human level before diving into data."
"Before sharing insights, I try to prime the room by acknowledging feelings and starting fresh."
"Sharing insights is like creating a learning space where stakeholders can use the information in their own way."
"Sending reports early and inviting comments turns the insight session into more of a discussion than a presentation."
"Everyone wants to see themselves reflected in the research questions and findings."
"Focus your research report on the three most influential stakeholders, not everyone."
"Combining synchronous and asynchronous communication within one session gets us from awareness to action."
Or choose a question:
More Videos
"Lead with empathy because a lot of solutions will live outside of your wheelhouse."
Dante GuintuHow to Crush the Talent Crunch
September 8, 2022
"We got an official memo from the inspector general saying they preferred logical cloud access over physical access."
Marina MartinLives on the Line: The Stakes of UX at the Scale of Government
June 14, 2018
"New ideas and changes to business trajectories rank pretty far down at only 18% of business leaders seeing it as a value of design."
Mike OrenWhy Pharmaceutical's Research Model Should Replace Design Thinking
March 28, 2023
"When you’re passionate about a topic, you hear the song loudly in your head; the listener just hears clapping."
Janaki KumarInnovate with Purpose
June 14, 2018
"I want researchers in the room in positions of power and influence to help executives see the broader social implications of technology."
Rebecca BuckMission: Keep Talent in Research Roles!
March 10, 2021
"Design is not a noun. Design is an active verb."
Maria GiudiceRemaking the Making Company: Moving from Product to Experience
June 9, 2016
"It’s funny to talk about being a research team of one, managing five product teams, and how the repository helped focus research."
Nicole Wright Ned DwyerDemocratizing Research at HoneyBook
March 9, 2022
"Our culture has diminished a lot of the other things in life that are supposed to give us meaning and put infinite pressure on work."
Tess DixonC'mon Get Happy
September 29, 2021
"I didn’t say conference because this is really a highly polished snapshot of a conversation this community is having."
Louis Rosenfeld Bria AlexanderOpening Remarks
November 16, 2022