Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon
Gold
Thursday, March 11, 2021 • Advancing Research 2021
Share the love for this talk
How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon
Speakers: Jerome “Axle” Brown
Link:

Summary

In our remote world, we as researchers need new ways to help our stakeholders cut through the noise to engage and digest our insights more meaningfully through thoughtful and intentional self-directed learning techniques. In this short session, we will discuss 4 key self-directed learning techniques to help you increase engagement around your insights during our debriefing sessions with your stakeholders.

Key Insights

  • Self-directed learning can empower stakeholders to engage with research insights on their own terms, increasing uptake and action.

  • Designing the context of insight sharing intentionally—considering group size, goals, and stakeholder needs—improves clarity and impact.

  • Emotional literacy, or checking in on participants’ feelings before sharing insights, helps prime stakeholders for better receptiveness.

  • Asynchronous collaboration within live sessions encourages quieter voices to be heard and builds rich discussions around insights.

  • Using digital tools that allow commenting directly on research reports democratizes feedback and documents conversations in real time.

  • Early engagement of stakeholders in framing research questions fosters buy-in and makes the research more relevant to their concerns.

  • Not everyone needs to read or engage with all research content; focusing on the most influential stakeholders optimizes effort and impact.

  • Combining synchronous and asynchronous modes in insight sharing sessions can manage Zoom fatigue and diversify participation.

  • Explicitly naming stakeholders' questions in research reports increases their sense of being seen and encourages participation.

  • Insight sharing should shift from just delivering information to designing a learning experience tailored to stakeholders’ strengths and interests.

Notable Quotes

"Change is the only constant, so designing insight sharing with self-directed learning is critical."

"Caring for people emotionally during insight sessions directly impacts their productivity and willingness to engage."

"Sometimes the loudest voices dominate, but asynchronous collaboration helps give quieter voices a chance to speak."

"I literally ask, how are you feeling right now? It’s about connecting on a human level before diving into data."

"Before sharing insights, I try to prime the room by acknowledging feelings and starting fresh."

"Sharing insights is like creating a learning space where stakeholders can use the information in their own way."

"Sending reports early and inviting comments turns the insight session into more of a discussion than a presentation."

"Everyone wants to see themselves reflected in the research questions and findings."

"Focus your research report on the three most influential stakeholders, not everyone."

"Combining synchronous and asynchronous communication within one session gets us from awareness to action."

Ask the Rosenbot
Indi Young
Paying Better Attention to the Problem with Indi Young
2019 • Advancing Research Community
Jen Cardello
Curating insight: Strategies for integrating knowledge across research functions
2025 • Advancing Research 2025
Gold
Taiye Akin-Akinyosoye
Amplifying voices and enhancing user research through group interviews
2025 • Advancing Research 2025
Gold
Matt Duignan
HITS, Microsoft's internal human insight system: From research library to living body of knowledge
2019 • Advancing Research Community
Bas Raijmakers, PhD (RCA)
What Design Research can Learn from Documentary Filmmaking
2022 • Advancing Research 2022
Gold
Laura Smith
Embedding Service Design and Agile Practice within UK Planning Teams to Create Services that Last
2024 • Advancing Service Design 2024
Gold
Sam Proulx
Mobile Accessibility: Why Moving Accessibility Beyond the Desktop is Critical in a Mobile-first World
2022 • Civic Design 2022
Gold
Maverick Chan
From Doodle to Demo: AI as Our Storytelling Partner
2025 • Rosenfeld Community
Jennifer Kong
Journeying toward AI-assisted documentation in healthcare
2024 • Designing with AI 2024
Gold
William Newton
How to Lead With Data, and Without Data
2023 • Enterprise UX 2023
Gold
Sharon Banh
Reimagining research: What does the field need to grow? [Advancing Research Community Workshop Series]
2024 • Advancing Research Community
Janaki Kumar
Innovate with Purpose
2018 • Enterprise Experience 2018
Gold
Jen Briselli
Learning Is The Engine: Designing & Adapting in a World We Can’t Predict
2025 • Rosenfeld Community
George Aye
That Quiet Little Voice: When Design and Ethics Collide
2022 • Civic Design 2022
Gold
Erin Weigel
Get Your Whole Team Testing to Design for Impact
2024 • Rosenfeld Community
Molly Fargotstein
Multipurpose Communication & UX Research Marketing
2019 • DesignOps Community

More Videos

Jemma Ahmed

"We need to create an army of design thinkers across the organization who can make better decisions on what to build and how to build it."

Jemma Ahmed

Theme 2 Intro

January 8, 2024

Richard Buchanan

"Intuition is the ability to see a connection so important that you could build a system out of it."

Richard Buchanan

Creativity and Principles in the Flourishing Enterprise

June 15, 2018

Dan Mall

"The goal is that design systems become the way that we do work, just like when you do Agile, you don’t talk about it—you just do it."

Dan Mall

“Ask Me Anything” with Dan Mall, Author of Upcoming Rosenfeld Title, Design that Scales

October 2, 2023

Edgar Anzaldua Moreno

"Biases surface as you iterate, so lean approaches help you find and fix them quicker."

Edgar Anzaldua Moreno

Using Research to Determine Unique Value Proposition

March 11, 2021

Christopher Noessel

"An agent is anything that displays agency, the ability to take actions and choose which actions to take."

Christopher Noessel

AI of the now: Designing for Agents

July 31, 2024

Sharon Bautista

"It's commonplace for at least two browsers to be available because some critical web-based tools work on some browsers and not on others."

Sharon Bautista

Time to Make the Donuts: How User Research Helped Bridge Disparate Teams

January 8, 2024

Tutti Taygerly

"People will forget what you said. People will forget what you did. But people will never forget how you made them feel."

Tutti Taygerly

Videconference: How to Work with Difficult People with Tutti Taygerly

June 25, 2020

Gonzalo Goyanes

"Investments in training may not yield immediate profit but can be justified by linking skills to efficiency gains and future savings."

Gonzalo Goyanes

Design ROI: Cover a Little, Get a Lot

September 8, 2022

Max Gadney

"You can look at a company’s impact reports and funding sources to sniff out if something feels too good to be true."

Max Gadney Andrea Petrucci Joshua Stehr Hannah Wickes

Assessing UX jobs for impact in climate

August 14, 2024