Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon

Gold
Thursday, March 11, 2021 • Advancing Research 2021
Share the love for this talk
How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon
Speakers: Jerome “Axle” Brown
Link:

Summary

In our remote world, we as researchers need new ways to help our stakeholders cut through the noise to engage and digest our insights more meaningfully through thoughtful and intentional self-directed learning techniques. In this short session, we will discuss 4 key self-directed learning techniques to help you increase engagement around your insights during our debriefing sessions with your stakeholders.

Key Insights

  • Self-directed learning can empower stakeholders to engage with research insights on their own terms, increasing uptake and action.

  • Designing the context of insight sharing intentionally—considering group size, goals, and stakeholder needs—improves clarity and impact.

  • Emotional literacy, or checking in on participants’ feelings before sharing insights, helps prime stakeholders for better receptiveness.

  • Asynchronous collaboration within live sessions encourages quieter voices to be heard and builds rich discussions around insights.

  • Using digital tools that allow commenting directly on research reports democratizes feedback and documents conversations in real time.

  • Early engagement of stakeholders in framing research questions fosters buy-in and makes the research more relevant to their concerns.

  • Not everyone needs to read or engage with all research content; focusing on the most influential stakeholders optimizes effort and impact.

  • Combining synchronous and asynchronous modes in insight sharing sessions can manage Zoom fatigue and diversify participation.

  • Explicitly naming stakeholders' questions in research reports increases their sense of being seen and encourages participation.

  • Insight sharing should shift from just delivering information to designing a learning experience tailored to stakeholders’ strengths and interests.

Notable Quotes

"Change is the only constant, so designing insight sharing with self-directed learning is critical."

"Caring for people emotionally during insight sessions directly impacts their productivity and willingness to engage."

"Sometimes the loudest voices dominate, but asynchronous collaboration helps give quieter voices a chance to speak."

"I literally ask, how are you feeling right now? It’s about connecting on a human level before diving into data."

"Before sharing insights, I try to prime the room by acknowledging feelings and starting fresh."

"Sharing insights is like creating a learning space where stakeholders can use the information in their own way."

"Sending reports early and inviting comments turns the insight session into more of a discussion than a presentation."

"Everyone wants to see themselves reflected in the research questions and findings."

"Focus your research report on the three most influential stakeholders, not everyone."

"Combining synchronous and asynchronous communication within one session gets us from awareness to action."

Ask the Rosenbot
Lais de Almeida
Designing Data Services
2024 • Advancing Service Design 2024
Gold
Bria Alexander
Theme Two Intro
2023 • DesignOps Summit 2023
Gold
Discussion
2017 • Enterprise Experience 2017
Gold
Wendy Johansson
Be a Product Boss!
2022 • Design in Product 2022
Gold
Amy Jiménez Márquez
The Atypical UX Manager Path
2020 • Enterprise Community
Laureen Kattan
Centering Patients and Clinicians in a Complex Government Ecosystem
2023 • Design in Product 2023
Gold
Milan Guenther
The $212 billion ‘so what?’: unlocking impact in development cooperation
2025 • Advancing Service Design 2025
Gold
Dave Malouf
The Past, Present, and Future of DesignOps: a 2-part DesignOps Community Call (Part 1)
2022 • DesignOps Community
Alla Weinberg
Workers Are Sick of Change: The Cure is Psychological Safety
2023 • Enterprise UX 2023
Gold
Alastair Simpson
Debunking the Myths of Cross-Disciplinary Collaboration
2019 • DesignOps Summit 2019
Gold
Ren Pope
Building Experiences for Knowledge Systems
2023 • Enterprise UX 2023
Gold
Jon Fukuda
All the Ops: Successful cross-functional collaboration
2025 • DesignOps Summit 2025
Gold
Christian Crumlish
AMA with Christian Crumlish, author of Product Management for UX People
2022 • Enterprise Community
Nick Cochran
Growing in Enterprise Design through Making Connections
2019 • Enterprise Community
Chris Geison
What is Research Strategy?: A Panel of Research Leaders Discuss this Emergent Question
2021 • Advancing Research Community
Ryan Rumsey
Business Influence Without Losing Your Soul
2021 • Enterprise Community

More Videos

Ben Davies

"Building incentives and celebrating deferred impact rewards researchers and drives behavior towards reusable knowledge creation."

Ben Davies Matt Duignan Andrew Michael Dr. Emily DiLeo

Expert Panel: The Principles of Research Repository Design

March 11, 2022

Alla Weinberg

"You cannot have trust if you don’t have safety first."

Alla Weinberg

Design Teams Need Psychological Safety: Here’s How to Create It

September 8, 2022

Kristin Taylor

"If we avoid how we work together, we create disjointed experiences and cause confusion and frustration for riders."

Kristin Taylor

Building Bridges Across Organizational Silos

November 18, 2022

Steve Baty

"Communication over communication and creating safe spaces for people to disagree leads to healthy exchanges and minimizes detractors."

Steve Baty Richard Dalton Maria Giudice Harry Max

Discussion

June 9, 2016

James Wieselman Schulman

"You have to find ways for people to practice so they can learn without destroying projects."

James Wieselman Schulman

Research is a team sport: advancing the work when everyone does the research

March 11, 2026

Stephen Pollard

"Design ops is at the heart of how we can achieve outstanding quality and value in design."

Stephen Pollard

Closing Keynote: Getting giants to dance - what can we learn from designing large and complex public infrastructure?

November 7, 2017

Maria Giudice

"The word user kills your ability to put faces around our customers."

Maria Giudice

Remaking the Making Company: Moving from Product to Experience

June 9, 2016

Erika Flowers

"AI agents take all your research and instantly synthesize briefs and code; the feedback loop is real-time and continuous."

Erika Flowers

The Handoff is Dead: Design-Led Engineering with AI Agents

March 4, 2026

Natalia Radywyl

"Studio Thick’s name refers to thick value — qualitative research with more depth than simple messages."

Natalia Radywyl

Co-Designing New Power in Australia's Public Sector

November 16, 2022