Rosenverse
How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon

Gold
Thursday, March 11, 2021 • Advancing Research 2021
Share the love for this talk
How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon
Speakers: Jerome “Axle” Brown
Link:

Summary

In our remote world, we as researchers need new ways to help our stakeholders cut through the noise to engage and digest our insights more meaningfully through thoughtful and intentional self-directed learning techniques. In this short session, we will discuss 4 key self-directed learning techniques to help you increase engagement around your insights during our debriefing sessions with your stakeholders.

Key Insights

  • Self-directed learning can empower stakeholders to engage with research insights on their own terms, increasing uptake and action.

  • Designing the context of insight sharing intentionally—considering group size, goals, and stakeholder needs—improves clarity and impact.

  • Emotional literacy, or checking in on participants’ feelings before sharing insights, helps prime stakeholders for better receptiveness.

  • Asynchronous collaboration within live sessions encourages quieter voices to be heard and builds rich discussions around insights.

  • Using digital tools that allow commenting directly on research reports democratizes feedback and documents conversations in real time.

  • Early engagement of stakeholders in framing research questions fosters buy-in and makes the research more relevant to their concerns.

  • Not everyone needs to read or engage with all research content; focusing on the most influential stakeholders optimizes effort and impact.

  • Combining synchronous and asynchronous modes in insight sharing sessions can manage Zoom fatigue and diversify participation.

  • Explicitly naming stakeholders' questions in research reports increases their sense of being seen and encourages participation.

  • Insight sharing should shift from just delivering information to designing a learning experience tailored to stakeholders’ strengths and interests.

Notable Quotes

"Change is the only constant, so designing insight sharing with self-directed learning is critical."

"Caring for people emotionally during insight sessions directly impacts their productivity and willingness to engage."

"Sometimes the loudest voices dominate, but asynchronous collaboration helps give quieter voices a chance to speak."

"I literally ask, how are you feeling right now? It’s about connecting on a human level before diving into data."

"Before sharing insights, I try to prime the room by acknowledging feelings and starting fresh."

"Sharing insights is like creating a learning space where stakeholders can use the information in their own way."

"Sending reports early and inviting comments turns the insight session into more of a discussion than a presentation."

"Everyone wants to see themselves reflected in the research questions and findings."

"Focus your research report on the three most influential stakeholders, not everyone."

"Combining synchronous and asynchronous communication within one session gets us from awareness to action."

Ask the Rosenbot
Chris Hodowanec
Agile + User Experience: How to navigate the Agile landscape as an UX Practitioner
2022 • Civic Design 2022
Gold
Joel Branch
Humanizing AI: Filling the Gaps with Multi-faceted Research
2021 • Advancing Research 2021
Gold
Sha Hwang
The Lost Year
2021 • Design at Scale 2021
Gold
Florence Okoye
AfroFuturism and UX Research
2023 • Advancing Research 2023
Gold
Marjorie Stainback
What Research Ops Professionals Have Learned from COVID-19
2020 • Advancing Research Community
Craig Villamor
Resilient Enterprise Design
2017 • Enterprise Experience 2017
Gold
Kristin Skinner
Group Activity: A Deep Dive Into Value and Outcomes
2019 • DesignOps Summit 2019
Gold
Etienne Fang
Power of Insights: Why sharing is better than silos with Uber’s Insights Platform
2019 • Advancing Research Community
Christian Rohrer
Insight Types That Influence Enterprise Decision Makers
2015 • Enterprise UX 2015
Gold
Louis Rosenfeld
Do you want to work on climate? (Climate UX Discussion Series)
2023 • Climate UX Interest Group
Brianna Sylver
Lead With Purpose
2020 • Advancing Research 2020
Gold
Jose Coronado
From Zero to Hero
2022 • DesignOps Summit 2022
Gold
Laura Klein
Human vs. machine: Testing AI’s ability to synthesize and analyze research
2026 • Advancing Research 2026
Gold
Alicia D. Johnson
Disasters and the 21st Century
2021 • Civic Design 2021
Gold
Dan Ward
Failure Friday #1 with Dan Ward
2025 • Rosenfeld Community
Jeff Gothelf
Innovation Studios: the Engines of Enterprise Experimentation
2015 • Enterprise UX 2015
Gold

More Videos

Louis Rosenfeld

"Peter van D**e really pushed us to think about the bot as part of a conversation, not just a query-response machine."

Louis Rosenfeld

The Rosenbot and the Rosenverse: An AMA with Lou Rosenfeld

June 5, 2024

Jemma Ahmed

"If we don’t find our courage and take on the fight, our field dies."

Jemma Ahmed

Research at an inflection point: Adapting to a new era of collaboration, equity, and innovation

March 11, 2025

Maria Giudice

"You have to ask yourself, are you ready for the messiness, the hard choices, and the chaos that come with change?"

Maria Giudice

Remaking the Making Company: Moving from Product to Experience

June 9, 2016

Tutti Taygerly

"Sharing my story with him helped build a stronger, more trusting relationship."

Tutti Taygerly

Make Space to Lead

June 12, 2021

Lavy Kumar

"It doesn’t matter when work is done, so long as it’s done and its quality."

Lavy Kumar Kat Temple Tara Jensen Jenn Chou

Future of Work

June 9, 2021

Brad Peters

"When it comes to the data we’re providing, that decision point is really important for PMs."

Brad Peters Anne Mamaghani

Short Take #1: UX/Product Lessons from Your Industry Peers

December 6, 2022

Lori Muszynski

"If you start launching design systems without having got your culture in place, you’re basically just turning the design team into a factory."

Lori Muszynski Peter Merholz

Keeping Design Weird

October 2, 2023

Jacqui Frey

"Design Ops needs to be flexible and change as the organization and culture evolve."

Jacqui Frey

Scale is Social Work

March 19, 2020

Lisa Welchman

"Governance participation isn’t optional if you want to avoid reactive impositions down the line."

Lisa Welchman

Cleaning Up Our Mess: Digital Governance for Designers

June 14, 2018