How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon
Summary
In our remote world, we as researchers need new ways to help our stakeholders cut through the noise to engage and digest our insights more meaningfully through thoughtful and intentional self-directed learning techniques. In this short session, we will discuss 4 key self-directed learning techniques to help you increase engagement around your insights during our debriefing sessions with your stakeholders.
Key Insights
-
•
Self-directed learning can empower stakeholders to engage with research insights on their own terms, increasing uptake and action.
-
•
Designing the context of insight sharing intentionally—considering group size, goals, and stakeholder needs—improves clarity and impact.
-
•
Emotional literacy, or checking in on participants’ feelings before sharing insights, helps prime stakeholders for better receptiveness.
-
•
Asynchronous collaboration within live sessions encourages quieter voices to be heard and builds rich discussions around insights.
-
•
Using digital tools that allow commenting directly on research reports democratizes feedback and documents conversations in real time.
-
•
Early engagement of stakeholders in framing research questions fosters buy-in and makes the research more relevant to their concerns.
-
•
Not everyone needs to read or engage with all research content; focusing on the most influential stakeholders optimizes effort and impact.
-
•
Combining synchronous and asynchronous modes in insight sharing sessions can manage Zoom fatigue and diversify participation.
-
•
Explicitly naming stakeholders' questions in research reports increases their sense of being seen and encourages participation.
-
•
Insight sharing should shift from just delivering information to designing a learning experience tailored to stakeholders’ strengths and interests.
Notable Quotes
"Change is the only constant, so designing insight sharing with self-directed learning is critical."
"Caring for people emotionally during insight sessions directly impacts their productivity and willingness to engage."
"Sometimes the loudest voices dominate, but asynchronous collaboration helps give quieter voices a chance to speak."
"I literally ask, how are you feeling right now? It’s about connecting on a human level before diving into data."
"Before sharing insights, I try to prime the room by acknowledging feelings and starting fresh."
"Sharing insights is like creating a learning space where stakeholders can use the information in their own way."
"Sending reports early and inviting comments turns the insight session into more of a discussion than a presentation."
"Everyone wants to see themselves reflected in the research questions and findings."
"Focus your research report on the three most influential stakeholders, not everyone."
"Combining synchronous and asynchronous communication within one session gets us from awareness to action."
Or choose a question:
More Videos
"Corporate leaders don’t know how to integrate design leaders beyond the design org."
Fatimah RichmondThe Future of ReOps as a Strategic Function: A Roadmap for Getting There
March 25, 2024
"She wants a small sachet she can buy every few days for a few pesos. What she really wants is to recapture time."
Robert SchwartzWe're Here for the Humans
June 9, 2017
"You need to make sure that they’re comfortable and you need to do it with a script and representative users of your team."
Holly ColeUnderstanding Experiences: When you have to do more than work
November 8, 2018
"Even with all our automation, we always need a human to judge the output."
Claire DhooscheCoordinating chaos: Preventing workflow fragmentation when everyone accelerates with AI
June 9, 2026
"Sixty-one factors influence students’ decisions when choosing a college—that’s a lot more than you might think."
Ricardo MartinsUnlocking the power of advanced quantitative methods
March 12, 2025
"Establish success measures that show how content strategy contributes to design ops beyond individual projects."
Natalie DunbarDesignOps and Content Strategy: Envisioning the Future Together
October 1, 2021
"Layoffs in research teams are a business-level behavioral indication that research is undervalued."
Aras Bilgen Ari ZelmanowResearch Democratization: A Debate
March 29, 2023
"We encourage one-to-one video calls to build rapport and feel comfortable reaching out for advice."
Marc Fonteijn Ru ButlerIncrease your confidence, influence, and impact (through a Professional Community)
December 3, 2024
"What if flying was as easy as driving a car? That was our main question designing user interfaces."
Teresa SwinglerLook, Up in the Sky! UX/UI for Aerospace
October 27, 2022