How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon
Summary
In our remote world, we as researchers need new ways to help our stakeholders cut through the noise to engage and digest our insights more meaningfully through thoughtful and intentional self-directed learning techniques. In this short session, we will discuss 4 key self-directed learning techniques to help you increase engagement around your insights during our debriefing sessions with your stakeholders.
Key Insights
-
•
Self-directed learning can empower stakeholders to engage with research insights on their own terms, increasing uptake and action.
-
•
Designing the context of insight sharing intentionally—considering group size, goals, and stakeholder needs—improves clarity and impact.
-
•
Emotional literacy, or checking in on participants’ feelings before sharing insights, helps prime stakeholders for better receptiveness.
-
•
Asynchronous collaboration within live sessions encourages quieter voices to be heard and builds rich discussions around insights.
-
•
Using digital tools that allow commenting directly on research reports democratizes feedback and documents conversations in real time.
-
•
Early engagement of stakeholders in framing research questions fosters buy-in and makes the research more relevant to their concerns.
-
•
Not everyone needs to read or engage with all research content; focusing on the most influential stakeholders optimizes effort and impact.
-
•
Combining synchronous and asynchronous modes in insight sharing sessions can manage Zoom fatigue and diversify participation.
-
•
Explicitly naming stakeholders' questions in research reports increases their sense of being seen and encourages participation.
-
•
Insight sharing should shift from just delivering information to designing a learning experience tailored to stakeholders’ strengths and interests.
Notable Quotes
"Change is the only constant, so designing insight sharing with self-directed learning is critical."
"Caring for people emotionally during insight sessions directly impacts their productivity and willingness to engage."
"Sometimes the loudest voices dominate, but asynchronous collaboration helps give quieter voices a chance to speak."
"I literally ask, how are you feeling right now? It’s about connecting on a human level before diving into data."
"Before sharing insights, I try to prime the room by acknowledging feelings and starting fresh."
"Sharing insights is like creating a learning space where stakeholders can use the information in their own way."
"Sending reports early and inviting comments turns the insight session into more of a discussion than a presentation."
"Everyone wants to see themselves reflected in the research questions and findings."
"Focus your research report on the three most influential stakeholders, not everyone."
"Combining synchronous and asynchronous communication within one session gets us from awareness to action."
Or choose a question:
More Videos
"Enterprise UX is basically the design of cluster-fuck complexity, scale, and hairball relationships."
Uday Gajendar Lada Gorlenko Dave Malouf Louis Rosenfeld Dan Willis10 Years of Enterprise UX: Reflecting on the community and the practice
June 18, 2025
"The more technology we bring in, the more users lose agency and empowerment, but we need to flip this back."
John TaschekMaking People the X-Factor in the Enterprise
June 15, 2018
"We are at an inflection point where what got us here won't necessarily get us to a thriving future."
Neil BarrieWidening the Aperture: The Case for Taking a Broader Lens to the Dialogue between Products and Culture
March 25, 2024
"You can do everything right, but timing and organizational readiness are beyond your control."
Robin Beers Nalini Kotamraju Andy WarrPanel: Excellence in Communicating Insights
March 26, 2024
"The rocking chair test helps you evaluate if you’re living a life you won’t regret when you’re old."
Greg PetroffDesign is the Differentiator: Bringing New Design Innovations to a Very Antiquated and Very Large Industry
June 9, 2021
"People will remember how you make them feel, not what you say, especially when they are going through trauma."
Ashley Cortez Devika Menon Nidhi Singh Rathore Danita J. Reese Mari NakanoShifting Toward Community-Led Innovation in Local Government
December 8, 2021
"Alan Cooper created personas to stop developers building features just because they're cool to build, not because users need them."
Lija HoganContexts of Use: A Framework for Connection
December 9, 2021
"Hiring people who are relentlessly seeking improvement will grow your team and your work."
Rachel Radway Katie Bingham Joe WiertelThe Many Paths Of Design Operations
September 8, 2022
"Rigor doesn’t mean rigid; there needs to be some creativity allowed there too."
Julie Norvaisas Pert Eilers Mina JonssonBack to basics, or start from scratch?
March 12, 2025