Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon
Gold
Thursday, March 11, 2021 • Advancing Research 2021
Share the love for this talk
How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon
Speakers: Jerome “Axle” Brown
Link:

Summary

In our remote world, we as researchers need new ways to help our stakeholders cut through the noise to engage and digest our insights more meaningfully through thoughtful and intentional self-directed learning techniques. In this short session, we will discuss 4 key self-directed learning techniques to help you increase engagement around your insights during our debriefing sessions with your stakeholders.

Key Insights

  • Self-directed learning can empower stakeholders to engage with research insights on their own terms, increasing uptake and action.

  • Designing the context of insight sharing intentionally—considering group size, goals, and stakeholder needs—improves clarity and impact.

  • Emotional literacy, or checking in on participants’ feelings before sharing insights, helps prime stakeholders for better receptiveness.

  • Asynchronous collaboration within live sessions encourages quieter voices to be heard and builds rich discussions around insights.

  • Using digital tools that allow commenting directly on research reports democratizes feedback and documents conversations in real time.

  • Early engagement of stakeholders in framing research questions fosters buy-in and makes the research more relevant to their concerns.

  • Not everyone needs to read or engage with all research content; focusing on the most influential stakeholders optimizes effort and impact.

  • Combining synchronous and asynchronous modes in insight sharing sessions can manage Zoom fatigue and diversify participation.

  • Explicitly naming stakeholders' questions in research reports increases their sense of being seen and encourages participation.

  • Insight sharing should shift from just delivering information to designing a learning experience tailored to stakeholders’ strengths and interests.

Notable Quotes

"Change is the only constant, so designing insight sharing with self-directed learning is critical."

"Caring for people emotionally during insight sessions directly impacts their productivity and willingness to engage."

"Sometimes the loudest voices dominate, but asynchronous collaboration helps give quieter voices a chance to speak."

"I literally ask, how are you feeling right now? It’s about connecting on a human level before diving into data."

"Before sharing insights, I try to prime the room by acknowledging feelings and starting fresh."

"Sharing insights is like creating a learning space where stakeholders can use the information in their own way."

"Sending reports early and inviting comments turns the insight session into more of a discussion than a presentation."

"Everyone wants to see themselves reflected in the research questions and findings."

"Focus your research report on the three most influential stakeholders, not everyone."

"Combining synchronous and asynchronous communication within one session gets us from awareness to action."

Ask the Rosenbot
Dan Ward
Failure Friday #1 with Dan Ward
2025 • Rosenfeld Community
Robert Fabricant
Industry junctures: Paths forwards for UXR and the critical decisions that get us there [Advancing Research Community Workshop Series]
2024 • Advancing Research Community
Ali Jeffery
How DesignOps Helped Enable Wall Street to Work Remotely
2020 • DesignOps Summit 2020
Gold
Sarah Coyle
Design and Analytics with Sarah Coyle
2020 • DesignOps Community
Sarah Barrett
The "How" of Enterprise Information Architecture
2023 • Enterprise UX 2023
Gold
Louis Rosenfeld
Becoming a Civic Designer: Making the Move from Private to Public Sector
2022 • Civic Design 2022
Gold
Shipra Kayan
Emerging principles for using AI in Design: What the product design team at Miro has learned from deeply integrating AI in their workflow
2025 • Designing with AI 2025
Gold
Erika Flowers
Introduction to MURAL for UX
2021 • Design at Scale 2021
Gold
Iain McMaster
Design and Product: from Frenemy to Harmony
2023 • Design in Product 2023
Gold
Ellen Chisa
The Values of Design
2023 • Design in Product 2023
Gold
Alison Rand
Scaling Impact with Service Design
2021 • DesignOps Community
Jake Burghardt
Finding More Inroads into Research Impact
2026 • Rosenfeld Community
Deanna Washington
Scaling Success: Paving the Path from DesignOps to VP
2023 • DesignOps Summit 2023
Gold
Steve Portigal
Looking Back…to Look Ahead
2024 • Advancing Research 2024
Gold
Ruzanna Rozman
Getting in Flow with Your Team
2024 • DesignOps Summit 2020
Gold
Charlotte Lee
Theme 1 Intro
2021 • Civic Design 2021
Gold

More Videos

Sam Proulx

"Mobile interaction with gestures and touch was revolutionary for accessibility."

Sam Proulx

Mobile Accessibility: Why Moving Accessibility Beyond the Desktop is Critical in a Mobile-first World

September 8, 2022

Renee Bouwens

"Research is seen as an adjunct to design, often missed in road mapping and strategic planning."

Renee Bouwens

Landing Product Impact: Aligning Research as a Foundational Driver for Delivering the World’s Best Products

December 15, 2023

Meredith Black

"The biggest challenge is how to facilitate casual conversations that aren’t work process focused in a virtual world."

Meredith Black Elyse Hornbacher

Building Community and Common Trends to Look for in 2021

December 17, 2020

PJ Buddhari

"Our UI kits are generated through JavaScript based on tokens, meaning less manual work, fewer errors, and consistent updates across themes and platforms."

PJ Buddhari Nate Baldwin

Meet Spectrum, Adobe’s Design System

June 9, 2021

Jaskiran Kang

"Retention is so important as a leader; you have to make sure people are growing even if they don’t ask for it."

Jaskiran Kang

Why Community is Key to Professionalizing Design

October 28, 2022

Allison Sanders

"Mentoring new hires actually reignites the mentor’s own passion for their work."

Allison Sanders

Operating with Purpose

January 8, 2024

Matt Webb

"What makes it different is that it doesn’t run sequentially; you give it a goal and it decides how to achieve it."

Matt Webb

Context Window: Five Futures for AI

June 11, 2025

Amy Marquez

"You have to understand how the business actually makes money to align UX with it."

Amy Marquez

INVEST: Discussion

June 15, 2018

Michelle Morrison

"We set a goal to hit 50% women on the design team within three years and we did it."

Michelle Morrison

Culture Design

May 21, 2020