Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon

Gold
Thursday, March 11, 2021 • Advancing Research 2021
Share the love for this talk
How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon
Speakers: Jerome “Axle” Brown
Link:

Summary

In our remote world, we as researchers need new ways to help our stakeholders cut through the noise to engage and digest our insights more meaningfully through thoughtful and intentional self-directed learning techniques. In this short session, we will discuss 4 key self-directed learning techniques to help you increase engagement around your insights during our debriefing sessions with your stakeholders.

Key Insights

  • Self-directed learning can empower stakeholders to engage with research insights on their own terms, increasing uptake and action.

  • Designing the context of insight sharing intentionally—considering group size, goals, and stakeholder needs—improves clarity and impact.

  • Emotional literacy, or checking in on participants’ feelings before sharing insights, helps prime stakeholders for better receptiveness.

  • Asynchronous collaboration within live sessions encourages quieter voices to be heard and builds rich discussions around insights.

  • Using digital tools that allow commenting directly on research reports democratizes feedback and documents conversations in real time.

  • Early engagement of stakeholders in framing research questions fosters buy-in and makes the research more relevant to their concerns.

  • Not everyone needs to read or engage with all research content; focusing on the most influential stakeholders optimizes effort and impact.

  • Combining synchronous and asynchronous modes in insight sharing sessions can manage Zoom fatigue and diversify participation.

  • Explicitly naming stakeholders' questions in research reports increases their sense of being seen and encourages participation.

  • Insight sharing should shift from just delivering information to designing a learning experience tailored to stakeholders’ strengths and interests.

Notable Quotes

"Change is the only constant, so designing insight sharing with self-directed learning is critical."

"Caring for people emotionally during insight sessions directly impacts their productivity and willingness to engage."

"Sometimes the loudest voices dominate, but asynchronous collaboration helps give quieter voices a chance to speak."

"I literally ask, how are you feeling right now? It’s about connecting on a human level before diving into data."

"Before sharing insights, I try to prime the room by acknowledging feelings and starting fresh."

"Sharing insights is like creating a learning space where stakeholders can use the information in their own way."

"Sending reports early and inviting comments turns the insight session into more of a discussion than a presentation."

"Everyone wants to see themselves reflected in the research questions and findings."

"Focus your research report on the three most influential stakeholders, not everyone."

"Combining synchronous and asynchronous communication within one session gets us from awareness to action."

Ask the Rosenbot
Paul Pangaro, PhD
Systems Disciplines: Table Stakes for 21st Century Organizations
2023 • Enterprise UX 2023
Gold
Sheri Byrne-Haber
Accessibility at Scale
2021 • Design at Scale 2021
Gold
Bria Alexander
OKRs—Helpful or Harmful?
2022 • DesignOps Community
Prayag Narula
Empowering Designers to do Good Research
2022 • Advancing Research 2022
Gold
Louis Rosenfeld
Coffee with Lou
2024 • Rosenfeld Community
Craig Villamor
Design Systems for Ethical Design
2023 • Enterprise Community
Sam Proulx
Online Shopping: Designing an Accessible Experience
2023 • Enterprise UX 2023
Gold
Sam Proulx
Understanding Screen Readers on Mobile: How And Why to Learn from Native Users
2023 • DesignOps Summit 2023
Gold
Catt Small
What's Next for ICs: Exploring Staff and Principal Designer Roles
2024 • Rosenfeld Community
Dan Willis
Enterprise Storytelling Sessions
2016 • Enterprise UX 2016
Gold
Dave Hoffer
UX Job Search AMA #2 with Joanne Weaver and Dave Hoffer
2025 • Rosenfeld Community
Bria Alexander
Reflect and Chart Forward
2021 • Civic Design 2021
Gold
Greg Petroff
Software as Material—A Redux
2023 • Enterprise UX 2023
Gold
Dave Gray
Connection, Community, and the Future of Work
2026 • Rosenfeld Community
Dan Willis
Enterprise Storytelling Sessions
2015 • Enterprise UX 2015
Gold
Rebecca Buck
Mission: Keep Talent in Research Roles!
2021 • Advancing Research 2021
Gold

More Videos

Dolly Parikh

"White savior mentality is something very humbling to experience and work through."

Dolly Parikh

Exit Interview #7: Journey of a Social Entrepreneur

May 21, 2026

Andrew Michael

"Without Jim, what we're going to see today would have been a lot worse."

Andrew Michael

Building a Product Insights Team

March 10, 2022

Sofía Delsordo

"We started to see children and teenagers as users, not just audiences."

Sofía Delsordo Kassim Vera

Public Policy for Jalisco's Designers to Make Design Matter

December 8, 2021

Satyam Kantamneni

"How can design drive business and not the other way around?"

Satyam Kantamneni

Do You Have an Experience Vision?

March 23, 2023

Ariel Kennan

"I’m regularly pleasantly surprised by not having to explain a lot of the foundational concepts of design when working with others inside government."

Ariel Kennan

Theme Two Intro

November 17, 2022

Erin Weigel

"You have to make everything easily accessible; friction drives customers away."

Erin Weigel

Real-world lessons to improve your conversion rates

June 26, 2024

John Cutler

"You wanna capture all the mess, but you cannot operate in the mess. Leave a path back to the mess so details and signals remain available."

John Cutler

The Alignment Trap

November 29, 2023

Cheryl Platz

"The future is multimodal because humans are multimodal."

Cheryl Platz

Demystifying Multimodal Design: The Design Practice You Didn't Know You're Doing

April 4, 2024

John Taschek

"I don’t know what I do day to day to make anything happen, and maybe that means I have to do less."

John Taschek

Making People the X-Factor in the Enterprise

June 15, 2018