Summary
In our remote world, we as researchers need new ways to help our stakeholders cut through the noise to engage and digest our insights more meaningfully through thoughtful and intentional self-directed learning techniques. In this short session, we will discuss 4 key self-directed learning techniques to help you increase engagement around your insights during our debriefing sessions with your stakeholders.
Key Insights
-
•
Self-directed learning can empower stakeholders to engage with research insights on their own terms, increasing uptake and action.
-
•
Designing the context of insight sharing intentionally—considering group size, goals, and stakeholder needs—improves clarity and impact.
-
•
Emotional literacy, or checking in on participants’ feelings before sharing insights, helps prime stakeholders for better receptiveness.
-
•
Asynchronous collaboration within live sessions encourages quieter voices to be heard and builds rich discussions around insights.
-
•
Using digital tools that allow commenting directly on research reports democratizes feedback and documents conversations in real time.
-
•
Early engagement of stakeholders in framing research questions fosters buy-in and makes the research more relevant to their concerns.
-
•
Not everyone needs to read or engage with all research content; focusing on the most influential stakeholders optimizes effort and impact.
-
•
Combining synchronous and asynchronous modes in insight sharing sessions can manage Zoom fatigue and diversify participation.
-
•
Explicitly naming stakeholders' questions in research reports increases their sense of being seen and encourages participation.
-
•
Insight sharing should shift from just delivering information to designing a learning experience tailored to stakeholders’ strengths and interests.
Notable Quotes
"Change is the only constant, so designing insight sharing with self-directed learning is critical."
"Caring for people emotionally during insight sessions directly impacts their productivity and willingness to engage."
"Sometimes the loudest voices dominate, but asynchronous collaboration helps give quieter voices a chance to speak."
"I literally ask, how are you feeling right now? It’s about connecting on a human level before diving into data."
"Before sharing insights, I try to prime the room by acknowledging feelings and starting fresh."
"Sharing insights is like creating a learning space where stakeholders can use the information in their own way."
"Sending reports early and inviting comments turns the insight session into more of a discussion than a presentation."
"Everyone wants to see themselves reflected in the research questions and findings."
"Focus your research report on the three most influential stakeholders, not everyone."
"Combining synchronous and asynchronous communication within one session gets us from awareness to action."
Or choose a question:
More Videos
"We want to send fewer mailers but make them more impactful, using A/B testing to optimize open and click rates."
Kristin WisnewskiMeasuring What Matters
October 23, 2019
"I kind of think of it one as like fields of influence — staff influences the team or pillar, principal influences organization-wide."
Catt Small Micah Bennett Brian Carr Jessica HarlleeWhat's Next for ICs: Exploring Staff and Principal Designer Roles
February 22, 2024
"The greatest impact is when people call me directly or give a brief to me directly; it's about relationships."
Megan Blocker Mujtaba Hameed Victor UdoewaPanel: Excellence in Impact
March 25, 2024
"Rather than problem solving, it’s conversation that should drive design."
Daniel GloydDesigning Warmth
February 26, 2025
"Documentation is important for liability and useful for patient handoffs, so notes must be concise yet detailed."
Jennifer KongJourneying toward AI-assisted documentation in healthcare
June 5, 2024
"Concept testing is almost like a mini workshop focusing on the value and benefits of that method."
Dr. Jamika D. BurgeTheme 3 Intro
March 11, 2022
"Our sponsors make this conference and programming possible, so thank you all so, so much."
Bria AlexanderDay 2 Welcome
September 24, 2024
"A lot of people think about design systems as a project, but they’re really about how an organization gets work done."
Dan Mall“Ask Me Anything” with Dan Mall, Author of Upcoming Rosenfeld Title, Design that Scales
October 2, 2023
"Not every project needs to be responded to; not every RFP needs a proposal."
George AyeThat Quiet Little Voice: When Design and Ethics Collide
November 16, 2022
