Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon
Gold
Thursday, March 11, 2021 • Advancing Research 2021
Share the love for this talk
How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon
Speakers: Jerome “Axle” Brown
Link:

Summary

In our remote world, we as researchers need new ways to help our stakeholders cut through the noise to engage and digest our insights more meaningfully through thoughtful and intentional self-directed learning techniques. In this short session, we will discuss 4 key self-directed learning techniques to help you increase engagement around your insights during our debriefing sessions with your stakeholders.

Key Insights

  • Self-directed learning can empower stakeholders to engage with research insights on their own terms, increasing uptake and action.

  • Designing the context of insight sharing intentionally—considering group size, goals, and stakeholder needs—improves clarity and impact.

  • Emotional literacy, or checking in on participants’ feelings before sharing insights, helps prime stakeholders for better receptiveness.

  • Asynchronous collaboration within live sessions encourages quieter voices to be heard and builds rich discussions around insights.

  • Using digital tools that allow commenting directly on research reports democratizes feedback and documents conversations in real time.

  • Early engagement of stakeholders in framing research questions fosters buy-in and makes the research more relevant to their concerns.

  • Not everyone needs to read or engage with all research content; focusing on the most influential stakeholders optimizes effort and impact.

  • Combining synchronous and asynchronous modes in insight sharing sessions can manage Zoom fatigue and diversify participation.

  • Explicitly naming stakeholders' questions in research reports increases their sense of being seen and encourages participation.

  • Insight sharing should shift from just delivering information to designing a learning experience tailored to stakeholders’ strengths and interests.

Notable Quotes

"Change is the only constant, so designing insight sharing with self-directed learning is critical."

"Caring for people emotionally during insight sessions directly impacts their productivity and willingness to engage."

"Sometimes the loudest voices dominate, but asynchronous collaboration helps give quieter voices a chance to speak."

"I literally ask, how are you feeling right now? It’s about connecting on a human level before diving into data."

"Before sharing insights, I try to prime the room by acknowledging feelings and starting fresh."

"Sharing insights is like creating a learning space where stakeholders can use the information in their own way."

"Sending reports early and inviting comments turns the insight session into more of a discussion than a presentation."

"Everyone wants to see themselves reflected in the research questions and findings."

"Focus your research report on the three most influential stakeholders, not everyone."

"Combining synchronous and asynchronous communication within one session gets us from awareness to action."

Ask the Rosenbot
Bria Alexander
Reflect and Chart Forward
2021 • Civic Design 2021
Gold
Luke Wroblewski
Designing AI Applications
2026 • Rosenfeld Community
Jennifer Strickland
Adopting a "Design By" Method
2021 • Civic Design 2021
Gold
Jorge Arango
Exploding the Notebook: How to Unlock the Power of Linked Notes (2nd of 3 seminars)
2024 • Rosenfeld Community
Liza Pemstein
Scaling Research Via an Ops First Model at Clever
2023 • Advancing Research 2023
Gold
Mark Interrante
Collaboration Flows in Product Development
2017 • Enterprise Experience 2017
Gold
Aras Bilgen
Research Democratization: A Debate
2023 • Advancing Research 2023
Gold
Taylor Jennings
Repository Retrospective: Learnings from Introducing a Central Place for UX Research
2022 • Advancing Research 2022
Gold
Aurobinda Pradhan
Introduction to Collaborative DesignOps using Cubyts
2022 • DesignOps Summit 2022
Gold
Leah Buley
Ask Me Anything with Leah Buley and Joe Natoli, co-authors of The User Experience Team of One (2nd edition)
2024 • Rosenfeld Community
Clara Kliman-Silver
UX Futures: The Role of Artificial Intelligence in Design
2023 • Enterprise UX 2023
Gold
How to Identify and Increase your "Experience Quotient"
2018 • Enterprise Experience 2018
Gold
Megan Nipe
Human-Centered Design for Engagement: Maturing from Newsletterville to Personalized, One-to-One Messaging
2021 • Civic Design 2021
Gold
Chris Govias
Perspectives on Civic Design
2021 • Civic Design Community
Peter Van Dijck
Hands-on AI #1: Let’s write your first AI eval
2025 • Rosenfeld Community
Samuel Martin
Co-Design vs Faux-Design: Navigating the Complexities of Sharing Power in Co-Design
2026 • Rosenfeld Community

More Videos

Gonzalo Goyanes

"Investments in training may not yield immediate profit but can be justified by linking skills to efficiency gains and future savings."

Gonzalo Goyanes

Design ROI: Cover a Little, Get a Lot

September 8, 2022

Ovetta Sampson

"Minimize anthropomorphism in AI design so users know they are engaging with machines, not humans."

Ovetta Sampson

Managing the Human Engagement Risks of AI

June 10, 2025

Dave Hoffer

"The portfolio should not be a forensic exercise pulled together last minute; it’s a journaling effort capturing weekly work."

Dave Hoffer Joanne Weaver

UX Job Search AMA #2 with Joanne Weaver and Dave Hoffer

May 21, 2025

Victor Lombardi

"Learning scientific domain knowledge requires humility—being willing to say ‘I don’t get it, can you explain differently?’ and asking dumb questions."

Victor Lombardi Ted Booth HK Dunston Andrew Otwell

Bridging Design and Climate Science

February 14, 2024

Dave Malouf

"Usability is kind of the bottom of Maslow’s hierarchy of needs of a product experience."

Dave Malouf Amy Thibodeau

Panel: Design Systems and Documentation

November 7, 2017

Dantley Davis

"It was a tax I had to pay my entire career — balancing the work and trying to lift my community."

Dantley Davis

Leadership & Diversity—A Fireside Chat with Dantley Davis

September 17, 2020

Jorge Arango

"Use clear and obvious terms in taxonomies—unusual acronyms won’t make sense to GPT or others."

Jorge Arango

[Demo] How to re-categorize content at scale using LLMs

June 5, 2024

Michael Polivka

"I worked through a volunteer task force of 15 people across the company to drive radical design collaboration."

Michael Polivka

Scaling Design through Relationship Maps

November 7, 2017

Michele Wong

"Manage the toolkit as a project—have a backlog, prioritize changes, and dedicate sprints to keep it updated."

Michele Wong

Helping Them Help Us

January 8, 2024