Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon
Gold
Thursday, March 11, 2021 • Advancing Research 2021
Share the love for this talk
How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon
Speakers: Jerome “Axle” Brown
Link:

Summary

In our remote world, we as researchers need new ways to help our stakeholders cut through the noise to engage and digest our insights more meaningfully through thoughtful and intentional self-directed learning techniques. In this short session, we will discuss 4 key self-directed learning techniques to help you increase engagement around your insights during our debriefing sessions with your stakeholders.

Key Insights

  • Self-directed learning can empower stakeholders to engage with research insights on their own terms, increasing uptake and action.

  • Designing the context of insight sharing intentionally—considering group size, goals, and stakeholder needs—improves clarity and impact.

  • Emotional literacy, or checking in on participants’ feelings before sharing insights, helps prime stakeholders for better receptiveness.

  • Asynchronous collaboration within live sessions encourages quieter voices to be heard and builds rich discussions around insights.

  • Using digital tools that allow commenting directly on research reports democratizes feedback and documents conversations in real time.

  • Early engagement of stakeholders in framing research questions fosters buy-in and makes the research more relevant to their concerns.

  • Not everyone needs to read or engage with all research content; focusing on the most influential stakeholders optimizes effort and impact.

  • Combining synchronous and asynchronous modes in insight sharing sessions can manage Zoom fatigue and diversify participation.

  • Explicitly naming stakeholders' questions in research reports increases their sense of being seen and encourages participation.

  • Insight sharing should shift from just delivering information to designing a learning experience tailored to stakeholders’ strengths and interests.

Notable Quotes

"Change is the only constant, so designing insight sharing with self-directed learning is critical."

"Caring for people emotionally during insight sessions directly impacts their productivity and willingness to engage."

"Sometimes the loudest voices dominate, but asynchronous collaboration helps give quieter voices a chance to speak."

"I literally ask, how are you feeling right now? It’s about connecting on a human level before diving into data."

"Before sharing insights, I try to prime the room by acknowledging feelings and starting fresh."

"Sharing insights is like creating a learning space where stakeholders can use the information in their own way."

"Sending reports early and inviting comments turns the insight session into more of a discussion than a presentation."

"Everyone wants to see themselves reflected in the research questions and findings."

"Focus your research report on the three most influential stakeholders, not everyone."

"Combining synchronous and asynchronous communication within one session gets us from awareness to action."

Ask the Rosenbot
Dr. Jamika D. Burge
Advancing the Inclusion of Womxn in Research Practices
2022 • Advancing Research Community
Husani Oakley
Theme Two Intro
2023 • Enterprise UX 2023
Gold
George Aye
That Quiet Little Voice: When Design and Ethics Collide
2022 • Civic Design 2022
Gold
Jodi Forlizzi
Design and AI innovation
2024 • Designing with AI 2024
Gold
Alan Williams
Designing essential financial services for those in need
2022 • Civic Design Community
Bria Alexander
Charting the future of DesignOps: A community workshop
2024 • DesignOps Community
George Hinchliffe
Delivering Amazing Experiences
2021 • Design at Scale 2021
Gold
Denise Jacobs
Interactive Keynote: Social Change by Design
2024 • Enterprise Experience 2020
Gold
Alberto Ferreira
Making it Count: Developing a custom digital metric framework that works
2021 • QuantQual Interest Group
Jose Coronado
From Zero to Hero
2022 • DesignOps Summit 2022
Gold
Peter Van Dijck
Designing AI-first products on top of a rapidly evolving technology
2025 • Designing with AI 2025
Gold
Luz Bratcher
This Is a Talk for Tired People
2022 • Design at Scale 2022
Gold
Clara Kliman-Silver
UX Futures: The Role of Artificial Intelligence in Design
2023 • Enterprise UX 2023
Gold
Ryan Rumsey
Business Influence Without Losing Your Soul
2021 • Enterprise Community
Daniel Korczynski
Why AI Is Bad at Research (and how to make it actually useful)
2026 • Advancing Research 2026
Conference
Prayag Narula
Empowering Designers to do Good Research
2022 • Advancing Research 2022
Gold

More Videos

Louis Rosenfeld

"Think of AI more like a junior associate, a really powerful one, not a replacement."

Louis Rosenfeld Billy Carlson Jon Fukuda Maria Taylor

How AI will Change DesignOps Tooling

October 3, 2023

Robert Schwartz

"We didn’t do this with arrogance. We did it with great respect, understanding who we’re delivering to, shareholders, patients, customers."

Robert Schwartz

We're Here for the Humans

June 9, 2017

Dominique Ward

"Now design ops teams must be fit for purpose. We should meet the needs of the work we have to do."

Dominique Ward

The Most Exciting Time for DesignOps is Now

September 8, 2022

Maria Giudice

"Change really cannot be done by any individual person. Change is a team sport."

Maria Giudice

Remaking the Making Company: Moving from Product to Experience

June 9, 2016

Jemma Ahmed

"We used behavioral science techniques like laddering and therapeutic research to vividly recreate users' memories."

Jemma Ahmed

Convergent Research Techniques in Customer Journey Mapping

March 31, 2020

Bria Alexander

"It’s energy management, not time management — listen to yourself rather than comparing your output to others."

Bria Alexander Laura Gatewood Corey Long Daniel Orbach Laine Prokay Deanna Smith

The Big Question about Resilience: A panel discussion

September 23, 2024

Rachael Dietkus, LCSW

"AI allows us to explore multiple imaginaries and possibilities, expanding how we question and understand the world."

Rachael Dietkus, LCSW Llewyn Paine Nishanshi Shukla David Womack

AI: Passionate defenses and reasoned critique [Advancing Research Community Workshop Series]

September 18, 2024

Shanti Mathew

"Systems change happens at the human scale by making structures and humans visible so we can investigate and change them together."

Shanti Mathew Natalie Sims Natalia Radywyl

Civic Design at Scale: Introducing the Public Policy Layer Cake

December 9, 2021

Nalini P. Kotamraju

"Sharing is hustle — holding brown bags, office hours, town halls, and surveys to get feedback."

Nalini P. Kotamraju

An Organizational Story: Salesforce Lightning Design System

June 9, 2016