Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon
Gold
Thursday, March 11, 2021 • Advancing Research 2021
Share the love for this talk
How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon
Speakers: Jerome “Axle” Brown
Link:

Summary

In our remote world, we as researchers need new ways to help our stakeholders cut through the noise to engage and digest our insights more meaningfully through thoughtful and intentional self-directed learning techniques. In this short session, we will discuss 4 key self-directed learning techniques to help you increase engagement around your insights during our debriefing sessions with your stakeholders.

Key Insights

  • Self-directed learning can empower stakeholders to engage with research insights on their own terms, increasing uptake and action.

  • Designing the context of insight sharing intentionally—considering group size, goals, and stakeholder needs—improves clarity and impact.

  • Emotional literacy, or checking in on participants’ feelings before sharing insights, helps prime stakeholders for better receptiveness.

  • Asynchronous collaboration within live sessions encourages quieter voices to be heard and builds rich discussions around insights.

  • Using digital tools that allow commenting directly on research reports democratizes feedback and documents conversations in real time.

  • Early engagement of stakeholders in framing research questions fosters buy-in and makes the research more relevant to their concerns.

  • Not everyone needs to read or engage with all research content; focusing on the most influential stakeholders optimizes effort and impact.

  • Combining synchronous and asynchronous modes in insight sharing sessions can manage Zoom fatigue and diversify participation.

  • Explicitly naming stakeholders' questions in research reports increases their sense of being seen and encourages participation.

  • Insight sharing should shift from just delivering information to designing a learning experience tailored to stakeholders’ strengths and interests.

Notable Quotes

"Change is the only constant, so designing insight sharing with self-directed learning is critical."

"Caring for people emotionally during insight sessions directly impacts their productivity and willingness to engage."

"Sometimes the loudest voices dominate, but asynchronous collaboration helps give quieter voices a chance to speak."

"I literally ask, how are you feeling right now? It’s about connecting on a human level before diving into data."

"Before sharing insights, I try to prime the room by acknowledging feelings and starting fresh."

"Sharing insights is like creating a learning space where stakeholders can use the information in their own way."

"Sending reports early and inviting comments turns the insight session into more of a discussion than a presentation."

"Everyone wants to see themselves reflected in the research questions and findings."

"Focus your research report on the three most influential stakeholders, not everyone."

"Combining synchronous and asynchronous communication within one session gets us from awareness to action."

Ask the Rosenbot
Amy Marquez
INVEST: Discussion
2018 • Enterprise Experience 2018
Gold
Fisayo Osilaja
[Demo] The AI edge: From researcher to strategist
2024 • Designing with AI 2024
Gold
Peter Merholz
The Trials and Tribulations of Directors of UX
2023 • Enterprise Community
Adam Cutler
Discussion
2016 • Enterprise UX 2016
Gold
Chris Hammond
Embedding sustainability into enterprise design and development: A journey towards "sustainability consciousness"
2025 • Climate UX Interest Group
Robert Schwartz
We're Here for the Humans
2017 • Enterprise Experience 2017
Gold
Peter Van Dijck
Building impactful AI products for design and product leaders, Part 2: Evals are your moat
2025 • Rosenfeld Community
Ned Gartside
Navigating accessibility and climate
2024 • Climate UX Interest Group
Sofia Quintero
The Product Philosophy Behind EnjoyHQ
2021 • Advancing Research 2021
Gold
Aditi Ruiz
Pulse Check: Empathy Mapping Your Product Manager, Pt. 2
2022 • Design in Product 2022
Gold
Kara Kane
Communities of Practice for Civic Design
2022 • Civic Design Community
Mansi Gupta
Women-Centric Research: What, Why, How
2023 • Advancing Research 2023
Gold
Louis Rosenfeld
How AI will Change DesignOps Tooling
2023 • DesignOps Summit 2023
Gold
Onur Kocan
Understanding the Strategy for Civic Design in a Complex City: Istanbul
2022 • Civic Design 2022
Gold
Dan Willis
Filling the Void
2018 • DesignOps Summit 2018
Gold
Amy Brana Stuart
Rest in Peace Fly-in-fly-out Design
2022 • Design at Scale 2022
Gold

More Videos

Erin Weigel

"Conversion means change, not just sales or profit."

Erin Weigel

Get Your Whole Team Testing to Design for Impact

July 24, 2024

Ben Davies

"Bringing qualitative and quantitative insights together creates more impactful decision-making across the organization."

Ben Davies Matt Duignan Andrew Michael Dr. Emily DiLeo

Expert Panel: The Principles of Research Repository Design

March 11, 2022

Yasmine Khan

"Paternalistic judgments from lawmakers can be tangibly harmful, leading to lack of funding for basic services and policies."

Yasmine Khan

Checking Bias and Listening to Financially Vulnerable Americans

March 30, 2020

Rebecca Gimenez

"Design is a very powerful role and at Airbnb people are ready to engage in it as a collective practice."

Rebecca Gimenez

Work in Progress: Service Design at Airbnb

December 3, 2024

Heidi Trost

"Prompt injection attacks can trick AI agents into accessing private data like emails without the user realizing."

Heidi Trost

When AI Becomes the User’s Point Person—and Point of Failure

August 7, 2025

Brendan Jarvis

"What does it mean to be a design ops person? That question matters and we must revisit it often."

Brendan Jarvis

It was the Best of Times. It was the Worst of Times.

September 25, 2024

Christopher Geison

"Removing research from underneath UX has increased our ability to influence at Salesforce."

Christopher Geison

Theme 1 Intro

March 25, 2024

Mariah Hay

"No amount of bringing even President Obama to sign paperwork would have changed what really needed to happen."

Mariah Hay Marina Martin Husani Oakley Eduardo Ortiz

BUILD: Discussion

June 14, 2018

Lavy Kumar

"Instead of measuring productivity by hours or busyness, focus on quality of work."

Lavy Kumar Kat Temple Shan Sebastian Tara Jensen Jenn Chou

Future of Work

June 9, 2021