Rosenverse
How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon

Gold
Thursday, March 11, 2021 • Advancing Research 2021
Share the love for this talk
How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon
Speakers: Jerome “Axle” Brown
Link:

Summary

In our remote world, we as researchers need new ways to help our stakeholders cut through the noise to engage and digest our insights more meaningfully through thoughtful and intentional self-directed learning techniques. In this short session, we will discuss 4 key self-directed learning techniques to help you increase engagement around your insights during our debriefing sessions with your stakeholders.

Key Insights

  • Self-directed learning can empower stakeholders to engage with research insights on their own terms, increasing uptake and action.

  • Designing the context of insight sharing intentionally—considering group size, goals, and stakeholder needs—improves clarity and impact.

  • Emotional literacy, or checking in on participants’ feelings before sharing insights, helps prime stakeholders for better receptiveness.

  • Asynchronous collaboration within live sessions encourages quieter voices to be heard and builds rich discussions around insights.

  • Using digital tools that allow commenting directly on research reports democratizes feedback and documents conversations in real time.

  • Early engagement of stakeholders in framing research questions fosters buy-in and makes the research more relevant to their concerns.

  • Not everyone needs to read or engage with all research content; focusing on the most influential stakeholders optimizes effort and impact.

  • Combining synchronous and asynchronous modes in insight sharing sessions can manage Zoom fatigue and diversify participation.

  • Explicitly naming stakeholders' questions in research reports increases their sense of being seen and encourages participation.

  • Insight sharing should shift from just delivering information to designing a learning experience tailored to stakeholders’ strengths and interests.

Notable Quotes

"Change is the only constant, so designing insight sharing with self-directed learning is critical."

"Caring for people emotionally during insight sessions directly impacts their productivity and willingness to engage."

"Sometimes the loudest voices dominate, but asynchronous collaboration helps give quieter voices a chance to speak."

"I literally ask, how are you feeling right now? It’s about connecting on a human level before diving into data."

"Before sharing insights, I try to prime the room by acknowledging feelings and starting fresh."

"Sharing insights is like creating a learning space where stakeholders can use the information in their own way."

"Sending reports early and inviting comments turns the insight session into more of a discussion than a presentation."

"Everyone wants to see themselves reflected in the research questions and findings."

"Focus your research report on the three most influential stakeholders, not everyone."

"Combining synchronous and asynchronous communication within one session gets us from awareness to action."

Ask the Rosenbot
Noel Lamb
Cultivating Business Partnerships to Grow Research Ops
2022 • Advancing Research Community
Steve Krug
Don’t Make Me Think 3.0: What Endures and What Evolves in UX
2026 • Advancing Research 2026
Gold
Sheryl Cababa
Integrating Systems Thinking Into Your Practice as a Designer
2025 • Rosenfeld Community
Dr. Karl Jeffries
The Science of Creativity for DesignOps
2024 • DesignOps Summit 2020
Gold
Eduardo Ortiz
Theme 3 Intro
2025 • Advancing Research 2025
Gold
Prayag Narula
HCI 2.0: Humanity Deserves the Attention that UX Research has to Offer
2023 • Advancing Research 2023
Gold
Bria Alexander
Opening Remarks
2024 • Advancing Research 2021
Gold
Doug Powell
Closing Keynote: Design at Scale
2018 • DesignOps Summit 2018
Gold
Chris Moses
Stretching the Definition of DesignOps with Product Development
2018 • DesignOps Summit 2018
Gold
Angy Peterson
More Than Technology: Personalized Public Sector Experiences
2021 • Civic Design 2021
Gold
Erin Malone
Understanding the past to prepare for the future
2024 • Rosenfeld Community
Bria Alexander
Opening Remarks Day 2
2024 • Advancing Research 2024
Gold
Spencer L. A. Stultz
Why Social Justice Frameworks are Necessary for Successful DEI/JEDI Initiatives
2023 • DesignOps Summit 2023
Gold
Iram Shah
Closing Keynote: The View from the Top
2019 • Enterprise Experience 2019
Gold
Lily Aduana
5 Reasons to Bring Your Recruiting in-House (and How To Do It)
2021 • Advancing Research 2021
Gold
Dan Willis
Theme 3: Intro
2024 • Enterprise Experience 2020
Gold

More Videos

Kristin Skinner

"Design ops work is not new; it's been happening in design organizations, software companies, banks across industries and around the world for many years."

Kristin Skinner

Theme 1 Intro

September 29, 2021

Leah Buley

"Artifacts like journey maps and personas often disappear into a void where no one looks at them again."

Leah Buley Joe Natoli

Ask Me Anything with Leah Buley and Joe Natoli, co-authors of The User Experience Team of One (2nd edition)

October 8, 2024

Boon Yew Chew

"Using systems tools is only about 5% of my day-to-day work; I handpick them to meaningfully engage stakeholders."

Boon Yew Chew

Making Sense of Systems—and Using Systems to Make Sense of the Enterprise

June 6, 2023

Bud Caddell

"I want to know about bruises, lessons learned, not just best practices."

Bud Caddell

Theme 2 Intro

September 30, 2021

Ted Neward

"Outage caused by technical debt between Boneyard’s VT100 era system and E-Toy’s cloud infrastructure."

Ted Neward

Theme 4: Enterprise Organizational Journey

June 4, 2019

Jill Fruchter

"Just using that language is a reframe: is cancellation and skipping the problem, or is retention the opportunity?"

Jill Fruchter

Inconvenient Insights: The Researcher's Role is to Stay Curious

March 29, 2023

JP Allen

"There’s no one-size-fits-all approach; budgets and needs vary widely across researchers and organizations."

JP Allen Carrie Boyd Malcolm Evans

Navigating the UX Tool Landscape

March 11, 2021

Dan Ward

"We do experiments not to make things work but to learn something new."

Dan Ward

Failure Friday #1 with Dan Ward

February 7, 2025

Spencer L. A. Stultz

"Aligning with dominant culture is what gets you rewarded, but it alienates anyone who falls into an other bucket."

Spencer L. A. Stultz

Why Social Justice Frameworks are Necessary for Successful DEI/JEDI Initiatives

October 4, 2023