Rosenverse
Keeping the Body in Mind: What Gestures and Embodied Actions Tell You That Users May Not

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Keeping the Body in Mind: What Gestures and Embodied Actions Tell You That Users May Not

Gold
Tuesday, March 26, 2024 • Advancing Research 2024
Share the love for this talk
Keeping the Body in Mind: What Gestures and Embodied Actions Tell You That Users May Not
Speakers: Dane DeSutter
Link:

Summary

Conventional in-depth interviews and observational research place a premium on what people say and the way they interact with a product or design as a means to understand user needs. However, the bias in Western thought that spoken language is a synonym for expression overshadows the essential role of non-verbal communication to convey meaning. In this talk, Dr. Dane DeSutter will show you that the physical components of our expression—gesture, body posture, gaze etc.—offer researchers a unique perspective on people, our social systems, and the ways we engage with our designed environments. This talk will broaden your awareness of the embodied mind and demonstrate the value of studying the body when untangling high value problems in design and beyond.

Key Insights

  • The body shapes the mind and thinking through continuous interaction with the world and social environment.

  • Gestures often occur spontaneously and reveal rich sensory-motor experiences tied to memory and mental models.

  • Embodied actions tend to be intentional, goal-directed interactions with the physical environment.

  • Language alone can be vague and contradictory; gestures provide a complementary, often clearer insight into user intent and thought.

  • Analyzing gestures and embodied actions is valuable across scales—from individual cognition to group communication and spatial coordination.

  • AI users like Carmen often metaphorically frame AI as an apprentice through gestures suggesting information exchange and dialogue.

  • In clinical settings, embodied actions by therapists like Stacy integrate subjective touch, patient feedback, and objective data into diagnosis.

  • Many existing product environments hinder fluid embodied interaction, disrupting critical human connections such as clinician-patient rapport.

  • Gesture and embodied action analysis can be done with low-tech tools and revisiting existing video data, minimizing resource needs.

  • The rise of new technologies beyond screen interfaces demands fresh methods—including gesture analysis—to understand evolving UX.

Notable Quotes

"Our bodies profoundly influence the way that we think about ourselves, others, the world, and everything in it."

"Language can be vague, imprecise, and even contradictory, but the body can be a bridge to understanding."

"Gestures serve as a window into the embodied mind by replaying prior embodied experiences when we communicate."

"The computer metaphor of mind does not do a very good job of explaining what we see people do with their bodies."

"For some users, AI products are not just tools, they are relationships."

"Physical therapists see their hands as a golden resource and tend to resist technology that might replace that."

"The environment can disrupt critical interactions, like when Stacey gets caught up in cords and takes her eyes off the patient."

"You don’t need special software to get started analyzing gestures and embodied actions; you just need video and a notepad."

"Look at your old data again with a new lens; reanalyzing can save money and be less extractive."

"Gesture and embodied actions will be a key tool for understanding user experience as computing moves beyond traditional screen-based interactions."

Ask the Rosenbot
Chris Geison
What's Next for Research?
2021 • Advancing Research Community
Maria Giudice
Empowering change: Reigniting purpose, passion and impact in research
2025 • Advancing Research 2025
Gold
Bria Alexander
Opening Remarks
2023 • Advancing Research 2023
Gold
Louis Rosenfeld
How AI will Change DesignOps Tooling
2023 • DesignOps Summit 2023
Gold
Peter Van Dijck
Designing AI-first products on top of a rapidly evolving technology
2025 • Designing with AI 2025
Gold
Megan Blocker
A Selectively Scrappy Approach to ResearchOps
2018 • DesignOps Summit 2018
Gold
Rich Mironov
How Can Product Managers and UXers Help Each Other (and Why are Product Folks so Annoying Sometimes)?
2022 • Design in Product 2022
Gold
Ash Brown
Silver Linings: What DesignOps Learned in the Shift to WFH
2020 • DesignOps Summit 2020
Gold
Jen van der Meer
Service design performs value
2025 • Advancing Service Design 2025
Gold
Megan Blocker
Getting to the “So What?”: How Management Consulting Practices Can Transform Your Approach to Research
2024 • Advancing Research 2024
Gold
Sheryl Cababa
Expanding your Design Lens with Systems Thinking
2023 • Advancing Research 2023
Gold
Deanna Mitchell
Designing with culture: Unlocking impactful insights for Product and UX
2025 • Advancing Research 2025
Gold
Jen Cardello
Curating insight: Strategies for integrating knowledge across research functions
2025 • Advancing Research 2025
Gold
Samuel Proulx
From Standards to Innovation: Why Inclusive Design Wins
2025 • Advancing Service Design 2025
Gold
Kate Koch
Flex Your Super Powers: When a Design Ops Team Scales to Power CX
2021 • DesignOps Summit 2021
Gold
Sabrina Mach
How to Design Your Design Operating Model
2021 • DesignOps Summit 2021
Gold

More Videos

Sam Proulx

"Most of the work on accessible prototyping for screen readers is still in early or mid research stages but is improving rapidly."

Sam Proulx

Prototype Reviews, People With Disabilities, and You

October 1, 2021

Rebecca Gimenez

"Cycles of successive approximation help us get closer and closer to great design through iteration."

Rebecca Gimenez

Work in Progress: Service Design at Airbnb

December 3, 2024

Wyatt Hayman

"We send out surveys weekly, but respondents have two weeks to answer, accommodating different time zones and bandwidth."

Wyatt Hayman

Global Research Panels

August 8, 2020

Prayag Narula

"Empathy isn't just kindness, it's the lens through which we see users' true motivations."

Prayag Narula Hannah Hudson

Empowering Designers to do Good Research

March 11, 2022

Melissa Tsang

"We redesigned how we spend time together by moving announcements to asynchronous channels so meetings could focus on innovation."

Melissa Tsang

From Insights to Action: Driving Business Values through DesignOps

January 8, 2024

Maggie Dieringer

"We had to reduce optional virtual social meetings after burnout hit, which showed the importance of balance."

Maggie Dieringer

Cutting through the Noise

September 24, 2020

Louis Rosenfeld

"It’s not that our subscribers aren’t smart, they just don’t always feel smart."

Louis Rosenfeld

You’ve got Gold! A Rosenverse demo with Lou Rosenfeld

June 9, 2026

Jacqui Frey

"It’s not about giving up power, it’s about gaining authority through partnership and trust."

Jacqui Frey

Scale is Social Work

March 19, 2020

Janelle Estes

"Inclusive research means building for diverse people, not just for ourselves or a narrow segment."

Janelle Estes

UX Research Trends

January 28, 2021