Summary
What’s the most important question regarding today’s theme of impact that we, as a community, need to address? We’ve asked you, you’ve spoken—and now we’ll tackle it with the aid of Frances and some of today’s speakers.
Key Insights
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Better knowledge management in design can ease transitions and retain crucial knowledge.
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AI is often met with fear and misunderstanding that hinder its adoption in the workplace.
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Embracing AI can actually enhance creativity and enable effective storytelling in design.
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Leaders must represent diverse perspectives in the face of AI advancements.
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Hands-on experience with AI tools is essential for making informed decisions about their use.
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Design practitioners can leverage AI for more effective knowledge organization and management.
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There is a crucial need to address the ethical implications of AI technologies, particularly regarding bias and equity.
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Positive storytelling around AI use can help mitigate fear and resistance to change.
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Building strong infrastructures for knowledge management can empower design leaders to be proactive rather than reactive.
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Incorporating AI responsibly requires an active commitment from users and organizations.
Notable Quotes
"Our field is in a state of instability."
"If we had better knowledge management in place, we'd create better soft landings for operators."
"We have to embrace AI in a comfortable way to shape its future."
"The word that comes to mind with AI is fear."
"Involving leadership who are cautious about AI helps keep technology human."
"We need more storytelling, more examples, and more success stories about AI."
"When new technology is introduced, it can lead to an explosion of poor design."
"We need to recognize AI as another tool, rather than something that will take over."
"Leaders should seek firsthand experience with AI tools to understand their potential."
"It’s through this journey that we will all better understand AI."
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