Summary
What’s the most important question regarding today’s theme of impact that we, as a community, need to address? We’ve asked you, you’ve spoken—and now we’ll tackle it with the aid of Frances and some of today’s speakers.
Key Insights
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Better knowledge management in design can ease transitions and retain crucial knowledge.
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AI is often met with fear and misunderstanding that hinder its adoption in the workplace.
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Embracing AI can actually enhance creativity and enable effective storytelling in design.
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Leaders must represent diverse perspectives in the face of AI advancements.
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Hands-on experience with AI tools is essential for making informed decisions about their use.
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Design practitioners can leverage AI for more effective knowledge organization and management.
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There is a crucial need to address the ethical implications of AI technologies, particularly regarding bias and equity.
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Positive storytelling around AI use can help mitigate fear and resistance to change.
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Building strong infrastructures for knowledge management can empower design leaders to be proactive rather than reactive.
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Incorporating AI responsibly requires an active commitment from users and organizations.
Notable Quotes
"Our field is in a state of instability."
"If we had better knowledge management in place, we'd create better soft landings for operators."
"We have to embrace AI in a comfortable way to shape its future."
"The word that comes to mind with AI is fear."
"Involving leadership who are cautious about AI helps keep technology human."
"We need more storytelling, more examples, and more success stories about AI."
"When new technology is introduced, it can lead to an explosion of poor design."
"We need to recognize AI as another tool, rather than something that will take over."
"Leaders should seek firsthand experience with AI tools to understand their potential."
"It’s through this journey that we will all better understand AI."
More Videos
"Every organization has unique constraints that shape how we define success."
Kristin Skinner Kamdyn MooreGroup Activity: A Deep Dive Into Value and Outcomes
October 23, 2019
"It's easy to get sidetracked by tools and processes and lose sight of your work."
Jorge ArangoThe Best of Both Worlds: How to Integrate Paper and Digital Notes (1st of 3 seminars) (Videoconference)
April 5, 2024
"We want to make it simple and easy and let you do that without losing your flow."
Prabhas Pokharel Mayo NissenOrder and Chaos: New Ways of Collaborating on Synthesis and Storytelling
March 10, 2022
"Modern mobile apps have features that can greatly enhance accessibility needs."
Sam ProulxMobile Accessibility: Why Moving Accessibility Beyond the Desktop is Critical in a Mobile-first World
March 10, 2022
"Storytelling is a powerful tool that can increase the retention and impact of our research findings."
Roberta Dombrowski Sam Duong WoloszynskiMaking Research a Team Sport
March 11, 2022
"We're creating a kind of paralysis through hyper complexity."
Josina VinkNavigating the pitfalls of systems thinking in service design
December 4, 2024
"Design operations are often viewed as a luxury, rather than a necessity in organizations."
Angelos ArnisNavigating the Rapid Shifts in Tech's Turbulent Terrain
October 2, 2023
"This market isn't very clearly defined yet for us, so we must focus on where we can build strategic relationships."
Ted NewardTheme 4: Enterprise Organizational Journey
June 4, 2019
"It’s not a fight; it’s about collaborating with people to make their current processes more effective."
Maria SkaadenPanel Discussion: Methodologies and Work Environments
November 8, 2018
