Summary
Join conference curator Christian Crumlish, conference speakers, and special guest commentators for a lively panel discussion reviewing highlights, sharing notable takeaways, and diving deeper into questions inspired by the morning’s presentations.
Key Insights
-
•
Designers and product managers often face difficulties in aligning their strategies due to differing expertise and focus areas.
-
•
Effective communication and shared goals can alleviate conflicts in strategy ownership within teams.
-
•
The transition from a design role to a product lead can bring about challenges in maintaining a user-centered approach.
-
•
Human-centered metrics are essential for guiding product development while ensuring user needs are met.
-
•
Collaboration is vital; problems arise when teams develop siloed strategies without communication.
-
•
Long-term thinking can lead to more sustainable practices, even if short-term wins are prioritized by leadership.
-
•
Translating ambitious or complex goals into accessible language helps unify teams and fosters a sense of shared purpose.
-
•
Recognizing the importance of qualitative insights alongside quantitative data is crucial for holistic product development.
-
•
Facilitating conversations across different functions can enhance collaboration and lead to better outcomes.
-
•
Continuous realignment to goals is necessary to avoid distractions from core objectives.
Notable Quotes
"It's super easy to focus on shipping without reflecting on what actually matters."
"Sometimes spending more time on goal-setting yields greater long-term benefits than rushing to deliver short-term wins."
"Each role has its expertise, but it’s vital to ensure those differences don't undermine the team’s common goals."
"User-centered metrics are essential to ensure that we don't lose sight of who we're building for."
"It's important to translate complex goals into something actionable for every team member."
"When teams feel part of the bigger picture, they engage more in achieving collective goals."
"Being a product manager is challenging, especially when navigating between business goals and team motivation."
"The lizard brain often takes over, pushing the focus towards immediate tasks rather than strategic thinking."
"Finding common ground in strategy formulation requires open dialogue and collaborative ownership."
"Asking how goals could go wrong can lead to much richer discussions about user experience."
















More Videos
"It's impossible to dispute a pin you get from customers."
Discussion
June 9, 2017

"Our journeys of resilience can help us make our practice better."
Bria AlexanderTheme 1 Intro
September 23, 2024

"An all-in-one tool might not handle your emerging research questions well."
Benjamin Wiedmaier Annie MayfieldRedefining Toolkits: Unbundling to Create a Perfect Match
March 11, 2025

"Real-time communication became key in addressing design system questions and concerns."
Eniola OluwoleLessons From the DesignOps Journey of the World's Largest Travel Site
October 24, 2019

"Flexible meeting spaces help foster better conversations among diverse community members."
Justin Entzminger Terrance Smith Tracy M. Colunga Mai-Ling GarciaRisk and Reward: How to Diversify the Field of Civic Innovators and Designers
November 17, 2022

"I want to hear about it, if you’re uncomfortable, let us know."
Bria AlexanderOpening Remarks
October 4, 2023

"I still do this today. I make a service map when I know I need to grow a team fast."
Holly ColeUnderstanding Experiences: When you have to do more than work
November 8, 2018

"Collaboration between qualitative and quantitative researchers can lead to more comprehensive solutions."
Mohammad Hossein JarrahiContextuality problem: Exploring the Benefits of Qualitative and Quantitative Research
January 20, 2023

"Taking steps towards a well-thought-out data package is really useful."
Brad Peters Anne MamaghaniShort Take #1: UX/Product Lessons from Your Industry Peers
December 6, 2022