Rosenverse
Redefining Speed and Scale: How Accenture’s GrowthOS Uses AI-Simulated Insights to Reduce Risk and Accelerate Innovation

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Redefining Speed and Scale: How Accenture’s GrowthOS Uses AI-Simulated Insights to Reduce Risk and Accelerate Innovation

Gold
Tuesday, June 10, 2025 • Designing with AI 2025
Share the love for this talk
Redefining Speed and Scale: How Accenture’s GrowthOS Uses AI-Simulated Insights to Reduce Risk and Accelerate Innovation
Speakers: Gillian Salerno-Rebic and Mark Micheli
Link:

Summary

Learn how Accenture’s GrowthOS accelerator partners with WEVO to simulate user responses at scale—cutting research time from weeks to minutes. In this session, Accenture will show how AI-powered testing of early concepts, Figma prototypes, and full journeys helps their clients identify friction, de-risk launches, and refine designs before development begins.

Key Insights

  • AI can automate about 70% of UX research tasks but human judgment remains crucial for the remaining 30%.

  • Vivo Pulse generates user insight simulations delivering 80% of actionable findings in as little as five minutes.

  • Combining AI-simulated insights with real user validation (Vivo Pro) enables fast, yet reliable UX research.

  • Accenture’s Growth OS leverages Vivo’s AI to empower both business developers and UX researchers with rapid customer insights.

  • Using AI personas, firms can discover previously unidentified user pain points and optimize faster than traditional research cycles.

  • Vivo’s AI platform is trained on over a million user research studies and a 60-million-participant panel, enhancing predictive accuracy.

  • AI-generated personas can help benchmark and score digital experiences for value, trust, and reliability across large enterprise ecosystems.

  • Synthetic insights must be integrated thoughtfully with human-centered design to avoid overreliance and maintain research rigor.

  • Vivo Pulse supports multiple languages and can simulate diverse demographic groups, aiding inclusion and reach of hard-to-access users.

  • AI-enabled rapid research helps enterprises prioritize UX efforts strategically, especially when managing multiple competing digital assets.

Notable Quotes

"I like to think of AI as a compass and not a map."

"If your users could literally sit there right next to you, and you could quickly get iterative feedback, that’s what Vivo offers."

"We can get about 80% of the way there from some of our human studies with AI simulations."

"Vivo Pulse helps with rapid iterations, while Vivo Pro validates signals with real users."

"There’s an opportunity to fill in cracks around a research practice and accelerate the work people already do."

"Accenture’s Growth OS is an internal platform powered by Vivo’s LLM used across the creative enterprise for AI-accelerated insights."

"We’ve seen about a 12% boost in conversion rates in just a few weeks with some clients using the platform."

"Synthetic users are an expansion of the human-centered design toolkit, not a replacement."

"It’s on each of us to design a process to prevent organizations from overtrusting synthetic insights before real user validation."

"This is advanced hypothesis generation putting you in the mindset and perspective-taking that good empathy always requires."

Ask the Rosenbot
Wendy Johansson
Be a Product Boss!
2022 • Design in Product 2022
Gold
Bria Alexander
OKRs—Helpful or Harmful?
2022 • DesignOps Community
Robert Reimann
Taming Design Complexity with UX Models
2017 • Enterprise Experience 2017
Gold
Rebecca Topps
Planning and conducting remote usability studies for accessibility
2020 • Advancing Research Community
Peter Van Dijck
Designing AI-first products on top of a rapidly evolving technology
2025 • Designing with AI 2025
Gold
Kyle Godbey
Non-linear service design for complex adaptive systems
2025 • Rosenfeld Community
Chris Geison
What is Research Strategy?
2021 • Advancing Research 2021
Gold
Kim Fellman Cohen
Measuring the Designer Experience
2019 • DesignOps Summit 2019
Gold
Sarah Brooks
Theme Three Intro
2022 • Civic Design 2022
Gold
Robin Beers
Panel: Excellence in Communicating Insights
2024 • Advancing Research 2024
Gold
Dan Saffer
Why AI projects fail (and what we can do about it)
2025 • Rosenfeld Community
Sam Proulx
SUS: A System Unusable for Twenty Percent of the Population
2021 • Design at Scale 2021
Gold
Patrick Boehler
The service shift: transforming media organizations to create real value through design
2025 • Advancing Service Design 2025
Gold
Alla Weinberg
Cross-Functional Relationship Design
2022 • Design in Product 2022
Gold
Maggie Dieringer
Cutting through the Noise
2020 • DesignOps Community
Jodi Forlizzi
Design and AI innovation
2024 • Designing with AI 2024
Gold

More Videos

Alana Washington

"April will lead us through provocations and thoughts about where we want to be once we leave here."

Alana Washington

Theme 3 Intro

October 1, 2021

Sofía Delsordo

"We started to see children and teenagers as users, not just audiences."

Sofía Delsordo Kassim Vera

Public Policy for Jalisco's Designers to Make Design Matter

December 8, 2021

Crystal Philcox

"Sometimes government rules grow from a single mistake that leads to congressional hearings and new regulations."

Crystal Philcox

The Many Faces of Operations

November 6, 2017

Sam Proulx

"Screen readers navigate based on the code and semantics, not on visual layout or appearance."

Sam Proulx

Designing For Screen Readers: Understanding the Mental Models and Techniques of Real Users

December 10, 2021

Sofia Quintero

"The legacy of folders and nested structures causes real problems in finding research and scaling repositories."

Sofia Quintero

The Product Philosophy Behind EnjoyHQ

March 10, 2021

Doug Powell

"The iPhone launch was a remarkably compelling, magnetic, and beautiful case study for the power of design."

Doug Powell

DesignOps and the Next Frontier: Leading Through Unpredictable Change

September 11, 2025

Johanna Kollmann

"If you frame it as poor first experience risks a negative impact on adoption, you get way more eyeballs and attention."

Johanna Kollmann

Insights-Driven Product Strategy: Get your Research to Count

December 6, 2022

Joel Branch

"We want to increase trust and engagement among end users by helping non-technical stakeholders participate in model evaluation."

Joel Branch

Humanizing AI: Filling the Gaps with Multi-faceted Research

March 11, 2021

Katie Johnson

"Alignment inevitably means changing minds."

Katie Johnson

Disrupting generative AI products with just-in-time consumer insights

June 4, 2024