Summary
An intimate conversation between Jared Spool and Kelly Goto exploring how to ensure the voice of the user remains heard and influential in a world of growing data, increasing noise, and expanding access to insight. Researchers today are balancing coaching, knowledge management, AI oversight, and democratization programs—leaving little time for reflection. Hosted by an early-career practitioner, this intergenerational dialogue brings together multiple perspectives, aiming to generate new insights that help researchers cut through the noise and ensure their work is noticed and acted upon.
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