Janice Hannaway
Consultant User Researcher
Janice Hannaway has been a specialist in the area of trauma and complex needs for over 25 years working with survivors to empower them to overcome traumatic experiences such as domestic abuse, childhood sexual abuse and drug addiction. She recently made the move into user research and is currently a lead user researcher at the UK Cabinet Office. She continues to practice as an accredited psychodynamic therapist, coach and clinical supervisor. Janice is also a certified Emotional Intelligence Assessor (EQ-i 2.0 & EQ360).
As a result of a shared passion for helping people, she recently started a new user research training company with her friend and user researcher, Jane Reid. Bringing together their experience and expertise of working in the field of complex needs and trauma, they fully understand the effects of repeated exposure to challenging situations and stories and how it can manifest into burnout and vicarious trauma. Their shared passion for self-care was the catalyst for their decision to design a Self-care in User Research training course. LinkedIn; Twitter:@jahconsultancy
