Jeff Gothelf

" Amazon deploys new code into production into the hands of customers once every second. "

" The hardest part is changing the measure of success from output to outcomes, specifically changes in customer behavior. "

" Hackathons are a fun activity to spend some creative time together and then go back to making the stuff that we normally make. "

" If you're changing workflows in experiments, you need to keep track of impacted teams like call centers to avoid resistance. "