Kate Koch
Design Ops Program Manager, Verizon
Part of the CX Design Ops team at Verizon, Kate's been a part of the journey from the very beginning. A handful of project managers trying to problem-solve on the fly, to a global CX Ops team that implements new solutions, refines process and leads strategy to further amplify Design across the enterprise.
Rosenverse talks by Kate:
"One of the coolest things an operations team can have is building the tools that we need to enable growth at scale"
Flex Your Super Powers: When a Design Ops Team Scales to Power CX
September 30, 2021
"We're the keepers and gatherers of knowledge, and sharing is one of the best ways to empower others."
Flex Your Super Powers: When a Design Ops Team Scales to Power CX
September 29, 2021
