Kate Koch
Design Ops Program Manager, Verizon
Part of the CX Design Ops team at Verizon, Kate's been a part of the journey from the very beginning. A handful of project managers trying to problem-solve on the fly, to a global CX Ops team that implements new solutions, refines process and leads strategy to further amplify Design across the enterprise.
Rosenverse talks by Kate:
"As an operational excellence team, we are trying every single day doing our best to enable design"
Flex Your Super Powers: When a Design Ops Team Scales to Power CX
September 30, 2021
"Our vision is to be the leading driver of innovative solutions that power customer experience excellence."
Flex Your Super Powers: When a Design Ops Team Scales to Power CX
September 29, 2021
