Kayla Farrell
Sr User Researcher, Compass
Rosenverse talks by Kayla:

" Agents are business owners who are incredibly spread thin and scrappy in how they manage everything. "
What It's Like To Be a User Researcher at Compass
March 12, 2021

" Agents do a lot of jobs simultaneously with completely different mental contexts. "
Craft of User Research: Building Out Jobs to be Done Maps
March 12, 2021