Sean Fitzell
User Research Manager, Compass
Rosenverse talks by Sean:

"I didn't think about individual agents as businesses, but they are business owners."
What It's Like To Be a User Researcher at Compass
March 12, 2021

"We wanted to surface agents' day-to-day jobs and what their needs were around that."
Craft of User Research: Building Out Jobs to be Done Maps
March 12, 2021