Briana Thomas
Senior Design Producer, Zendesk
Briana is a Senior Design Producer at Zendesk where she drives UX design quality, processes and frameworks to drive the customer-facing experiences in Product Design. Prior to Zendesk, she was a Design Program Manager for the Conversational AI Design team at Capital One. Outside of elevating design work in her day to day she is passionate about actively recruiting minority talent at her company. Briana is a proud alumni of Howard University in Washington D.C. and will endlessly nerd out about Afro-futurism and speculative design to create a better future.
Rosenverse talks by Briana:
" Michael became our farmer maintaining steady flow; Davis our forger bringing world-class UX; Dana our gardener cultivating quality work. "
The Quiet Force: Uncovering Hidden Leadership in High-Impact Design Teams
September 24, 2024
" We need more storytelling and positive use cases to help people see how AI affects their specific roles. "
The Big Question about Impact: A Panel Discussion
September 24, 2024
" We had 80 designers attending UX Weekly and trying to get through 64 slides in one hour. It wasn’t sustainable. "
When Design Ops Comes in H.O.T. : A Tale of a Transformed Design Org
September 30, 2021
