Briana Thomas
Senior Design Producer, Zendesk
Briana is a Senior Design Producer at Zendesk where she drives UX design quality, processes and frameworks to drive the customer-facing experiences in Product Design. Prior to Zendesk, she was a Design Program Manager for the Conversational AI Design team at Capital One. Outside of elevating design work in her day to day she is passionate about actively recruiting minority talent at her company. Briana is a proud alumni of Howard University in Washington D.C. and will endlessly nerd out about Afro-futurism and speculative design to create a better future.
Rosenverse talks by Briana:
" What our users see is the perfect plate, but there is so much unseen work behind it. "
The Quiet Force: Uncovering Hidden Leadership in High-Impact Design Teams
September 24, 2024
" We’re in a stage where AI is causing an explosion of crazy uses that are not very good right now, like the early days of laser printing. "
The Big Question about Impact: A Panel Discussion
September 24, 2024
" An ops-focused discussion guide helps us gather feedback from leadership and designers so our recommendations meet their needs. "
When Design Ops Comes in H.O.T. : A Tale of a Transformed Design Org
September 30, 2021
