Chris Geison

" You have to say no sometimes. You have the power to put guardrails in place and enforce them. "

" Iteration means don’t prepare your talk the night before. Start early, practice, and evolve your message over time. "

" We don't just need to do a better job of articulating our value; we need to become more valuable. "

" I challenge all of us to pull back from self-congratulations when we hear talk of extractive practices. "

" User research is unfortunately largely evaluative. It’s hard to understand how we contribute to problem solving. "

" The existing insights repositories aren’t engaging other parts of the organization effectively. "

" I want to see us running companies that prize curiosity over confidence, making decisions based on users’ unmet needs rather than business assumptions. "

" I present myself as simply somebody who’s on this journey to figure it out. "