Jacqui Frey
Director of Design Operations at MailChimp
Jacqui Frey is the Director of Design Operations at MailChimp, where she launched the Design Ops group that oversees design programs, production management, and department operations. In previous roles, she led various sales ops, marketing ops, in-house design studios, and learning and development programs in a variety of industries from tech to apparel. She resides in Atlanta with her husband and two sons.
Rosenverse talks by Jacqui:
"Design Ops brings the joy back into design."
Scale is Social Work
March 19, 2020
"Moving forward in organizations involves listening to understand before expecting acceptance."
Setting the Table for Dynamic Change
October 24, 2019
"The way to show impact is through persistent case studies and tangible results."
Panel Discussion: Integrating DesignOps
November 7, 2018
"What if part of our job was to remove the friction in the environment?"
Flow and Superfluidity for Design Orgs
November 7, 2018
