Jacqui Frey
Director of Design Operations at MailChimp
Jacqui Frey is the Director of Design Operations at MailChimp, where she launched the Design Ops group that oversees design programs, production management, and department operations. In previous roles, she led various sales ops, marketing ops, in-house design studios, and learning and development programs in a variety of industries from tech to apparel. She resides in Atlanta with her husband and two sons.
Rosenverse talks by Jacqui:

"We need each other more than ever."
Scale is Social Work (Videoconference)
March 19, 2020

"Moving forward in organizations involves listening to understand before expecting acceptance."
Setting the Table for Dynamic Change
October 24, 2019

"The systems are not in place, and it's about adapting to what you have."
Panel Discussion: Integrating DesignOps
November 7, 2018

"Don't try to solve for the system, try to understand the request."
Flow and Superfluidity for Design Orgs
November 7, 2018