Jacqui Frey
Director of Design Operations at MailChimp
Jacqui Frey is the Director of Design Operations at MailChimp, where she launched the Design Ops group that oversees design programs, production management, and department operations. In previous roles, she led various sales ops, marketing ops, in-house design studios, and learning and development programs in a variety of industries from tech to apparel. She resides in Atlanta with her husband and two sons.
Rosenverse talks by Jacqui:
" Design Ops is fundamentally a servant leadership role—guts, no glory, always supporting. "
Scale is Social Work
March 19, 2020
" We haven’t just invited them, we’ve set the damn table, and sometimes we have to host the damn party. "
Setting the Table for Dynamic Change
October 24, 2019
" Scaling is not for the sake of scaling, but scaling over time. "
Panel Discussion: Integrating DesignOps
November 7, 2018
" Optimal performance is about making external conditions match your goals. "
Flow and Superfluidity for Design Orgs
November 7, 2018
