Jacqui Frey
Director of Design Operations at MailChimp
Jacqui Frey is the Director of Design Operations at MailChimp, where she launched the Design Ops group that oversees design programs, production management, and department operations. In previous roles, she led various sales ops, marketing ops, in-house design studios, and learning and development programs in a variety of industries from tech to apparel. She resides in Atlanta with her husband and two sons.
Rosenverse talks by Jacqui:
" System thinking is the cornerstone competency of design operations. "
Scale is Social Work
March 19, 2020
" I thought I could single handedly bring design thinking to MailChimp. Turns out it took 1,000 people. "
Setting the Table for Dynamic Change
October 24, 2019
" Listen hard, change fast. "
Panel Discussion: Integrating DesignOps
November 7, 2018
" Our motto at MailChimp is change fast, listen hard. "
Flow and Superfluidity for Design Orgs
November 7, 2018
