Jacqui Frey
Director of Design Operations at MailChimp
Jacqui Frey is the Director of Design Operations at MailChimp, where she launched the Design Ops group that oversees design programs, production management, and department operations. In previous roles, she led various sales ops, marketing ops, in-house design studios, and learning and development programs in a variety of industries from tech to apparel. She resides in Atlanta with her husband and two sons.
Rosenverse talks by Jacqui:
"Design Ops brings the joy back into design."
Scale is Social Work
March 19, 2020
"Acknowledge the high risk of failure at your specific organization."
Setting the Table for Dynamic Change
October 24, 2019
"Friction often leads to the most significant transformations in design processes."
Panel Discussion: Integrating DesignOps
November 7, 2018
"Look for patterns; some of those are repeating."
Flow and Superfluidity for Design Orgs
November 7, 2018
