Jacqui Frey
Director of Design Operations at MailChimp
Jacqui Frey is the Director of Design Operations at MailChimp, where she launched the Design Ops group that oversees design programs, production management, and department operations. In previous roles, she led various sales ops, marketing ops, in-house design studios, and learning and development programs in a variety of industries from tech to apparel. She resides in Atlanta with her husband and two sons.
Rosenverse talks by Jacqui:
" Design Ops brings the joy back into design. "
Scale is Social Work
March 19, 2020
" I thought I could single handedly bring design thinking to MailChimp. Turns out it took 1,000 people. "
Setting the Table for Dynamic Change
October 24, 2019
" We love small teams because we move fast and break things and figure things out on the fly. "
Panel Discussion: Integrating DesignOps
November 7, 2018
" I was driving home in silence and remembered playing volleyball, feeling focused and in the zone. "
Flow and Superfluidity for Design Orgs
November 7, 2018