Jacqui Frey
Director of Design Operations at MailChimp
Jacqui Frey is the Director of Design Operations at MailChimp, where she launched the Design Ops group that oversees design programs, production management, and department operations. In previous roles, she led various sales ops, marketing ops, in-house design studios, and learning and development programs in a variety of industries from tech to apparel. She resides in Atlanta with her husband and two sons.
Rosenverse talks by Jacqui:

" My job is to make the head of design look super good. "
Scale is Social Work
March 19, 2020

" We haven’t just invited them, we’ve set the damn table, and sometimes we have to host the damn party. "
Setting the Table for Dynamic Change
October 24, 2019

" If you hear what I’m saying and you’re uncomfortable, and I say I’ll do it your way, now you’re connected and you’ll back me until you can’t anymore. "
Panel Discussion: Integrating DesignOps
November 7, 2018

" What if design ops’ job was to condition the environment and remove friction? "
Flow and Superfluidity for Design Orgs
November 7, 2018