Molly Stevens
Director of UX Research, Booking.com
Molly Stevens has 20+ years experience in understanding the needs of users in a variety of domains around the globe. She looks to build diverse cross-functional teams that can deeply understand the similarities and differences in user needs and behaviors. She is currently the Director of UX Research at Booking.com.
Rosenverse talks by Molly:
" Creating personas as a team is more valuable than the persona itself because it creates ownership and empathy. "
What UX research maturity looks like and how we get there [Advancing Research Community Workshop Series]
November 9, 2023
" We always recommend starting with one method and adding another only when absolutely needed. "
UX Research Excellence Framework
March 11, 2021