Peter Merholz

"Quality in research isn't just about credentials but the impact and applicability of insights."

"We need a mix of short-term impact research and strategic innovation under our portfolio."

"If you start launching design systems without having got your culture in place, you're basically just turning the design team into a factory."

"Middle managers are often seen as pulling in all directions and don't get the credit they deserve until their absence is felt."

"My journey into design Ops was more about the problems I was trying to solve than a clear career choice."

"Design leadership needs to be recognized at the executive level to elevate its importance in the company."

"It’s important as design leaders to be comfortable with the word no."