Agent Standards Best Viewed in Every Assistant
Summary
A generation ago, Jeffrey Zeldman helped end the browser wars by making one case relentlessly: build to standards, not to vendors. That fight is back—now over how AI agents render interfaces across Claude, ChatGPT, Copilot, Teams, and Slack. In this session, Zeldman joins Patrick Neeman to trace the line from "best viewed in Netscape" to "best experienced in one assistant," and to have a call to arms for agentic UI actually needs. Expect hard-won lessons from the first standards war, and a clear-eyed look at MCP and A2UI.
Upcoming events
What Hiring Managers Look for in Product Management Interviews
More Videos
"You want to separate out those distractions from the actual tasks."
Marc Majers Tony TurnerInterrupted UX - Add A Dose of Reality To Usability Testing
March 11, 2022
"Space is about the level of zoom—whether we’re looking at a UI, a product, or the whole business delivery."
Séamus ByrneAligning Teams with Choreography
January 8, 2024
"What would a personal cheer team that wants you to grow and blossom look and feel like? Is that the future of design ops?"
Sahibzada Mayed Lauren LinCultivating Design Ecologies of Care, Community, and Collaboration
October 4, 2023
"All negative outcomes in legacy modernization can be traced back to not bringing product thinking to the table."
Meaghan Waters Fotina KoutropoulousLack of Product Thinking will Doom Your Legacy Modernization
June 9, 2021
"How do you build in the context of what you specifically need rather than having tools drive the research process? That’s the future."
Andy Barraclough Betsy NelsonFrom Costly Complexity to Efficient Insights: Why UX Teams Are Switching To Voxpopme
September 23, 2024
"Flight Center went from 10 researchers running research to over 130 people trained to safely do interviews."
Ned DwyerRight horses for the right courses – how and when to democratize research
November 20, 2025
"This process isn’t about replacing designers, it’s about augmenting and amplifying what we can do."
Maverick Chan Claire LinFrom Doodle to Demo: AI as Our Storytelling Partner
October 23, 2025
"Jobs to be done gives us a normalized, structured, and stable unit of analysis to then add emotion, brand, and price on top."
Jim KalbachJobs To Be Done
February 25, 2021
"We can imagine them worrying about managing competing priorities with product strategy execution."
Aditi Ruiz Christian Crumlish Farid SabitovA PM State of Mind: Empathy Mapping Your Product Manager, Pt. 1
December 6, 2022
