Victor Udoewa
Service Design Lead, CDC
Having started his career in the design and development of computational tools for scientific applications, Victor shifted his focus to the social impact space and Information and Communications Technologies for Development, both community and international development. He is a practitioner and advocate of participatory design, a meta-methodology he’s used in service and system design for governments, multilateral institutions, nonprofits, for-profits, and communities, to facilitate skill-building and improved employment opportunities for community members. Bitten by the “civic-innovation bug” he is now focused on creating or improving government products and services for citizens, immigrants, and refugees.
Victor has a particular love for design, learning, and design education. He advocates bringing practices such as positive deviance, pluriversal methods, and systems practice into civic design. He helps leads an equity-centered meetup group and Justice by Design as part of his work to decolonize design. Outside of work you can find Victor teaching salsa, singing with his a cappella group, volunteering as a health trauma and crisis counselor, or (mostly) hanging out with his family.
Rosenverse talks by Victor:
" We should break with the concept of projects and embrace change management over time to advance service design. "
Making service tangible: the fastest path to higher performance
November 19, 2025
" Songs become methodologies—the way you identify who is at the door is through the song they sing. "
Beyond Methods and Diversity: The Roots of Inclusion
March 26, 2024
" Good research can be the best thing for the diagnosis of the problem in a strategy. "
Panel: Excellence in Impact
March 25, 2024
" AI doesn’t have a body or sensory experience, so it can’t replace human contextual understanding in research. "
What emerging methods are advancing UX research [Advancing Research Community Workshop Series]
September 28, 2023
" We lived a better story worlding and restoring, but the system did not respond or change. "
Research in the Pluriverse
March 29, 2023
" Transformation research is a transformative force. "
Theme One Intro
March 27, 2023
" Design by means letting the people we serve lead the process and ourselves to drop our egos and let go. "
Everything You Need to Know about the Civic Design 2022 Call for Presentations
May 17, 2022
" Empathy is an impossibility when there is inherent power imbalance between researcher and participant. "
Radical Participatory Research: Decolonizing Participatory Processes
March 9, 2022
" Let the community lead from the very first step: they will determine goals, participants, and logistics. "
Radical Participatory Design: Decolonizing Participatory Design Processes
December 10, 2021
