Accessible only to conference ticket holders.
Log in Create account Buy conference recordings
For 90 days after a conference, only paid ticket holders can watch conference videos. After that, all Gold members have access.
If you have purchased recording access and cannot see the video, please contact support.
Closing Words
Louis Rosenfeld
Founder, Publisher, & CEO, Rosenfeld Media
Abby Covert
Abby Covert, Chief Sensemaker, The Sensemakers Club
Jon Fukuda
Co-founder, Limina.co
Stefanie Hutka
Founder & Head of Design Research at Sendfull, Author of What Your Machines Should Do
Jemma Ahmed
Advancing Research and Shift UX Curator
Summary
No summary available
More Videos
"Outage caused by technical debt between Boneyard’s VT100 era system and E-Toy’s cloud infrastructure."
Ted NewardTheme 4: Enterprise Organizational Journey
June 4, 2019
"If product and engineering see you as problem solvers who make their lives easier, they’ll make you central to their work."
Alfred KahnA Seat at the Table: Making Your Team a Strategic Partner
November 29, 2023
"Healthcare technology is absolutely a growing market with tremendous opportunity."
Theresa NeilDesigning for Wellness: Specializing in Healthcare
May 22, 2024
"MaxDiff is great for prioritizing feature backlogs, especially when you have long lists to evaluate."
Michaela MoraAdvanced Concept Testing Approaches To Guide Product Development and Business Decisions
March 11, 2022
"Small specific interventions travel further than big programs within organizations."
Patrick Boehler Madison KarasThe service shift: transforming media organizations to create real value through design
November 19, 2025
"Ownership of VOC is a hot potato, so we built a coalition with a facilitator to keep it collaborative and effective."
Shipra KayanHow we Built a VoC (Voice of the Customer) Practice at Upwork from the Ground Up
September 30, 2021
"Hover menus reveal options on mouse hover, which isn't accessible to keyboard or screen reader users."
Samuel Proulx Laur BaekInclusive Research: Debunking Myths and Getting Started
March 12, 2025
"Our careers in design that aren’t regularly examined are unlikely to last."
Brendan JarvisIt was the Best of Times. It was the Worst of Times.
September 25, 2024
"Designers need to be facilitators of other people's expertise and knowledge, not just creators of designed things."
Sheryl CababaExpanding Your Design Lens with Systems Thinking
February 23, 2023
