Summary
Are you building or using AI in your products? Do you have customers in the EU, or plan to? If so, the EU AI Act isn’t just another piece of legislation. It’s a blueprint for the future of digital product design, a signal of where responsible, human-centered technology is headed. As the world’s first comprehensive AI law, the Act sets new expectations for trust, transparency, and accountability. And it doesn’t matter whether your team is in San Francisco, Singapore, or Sydney: if you build or use AI, this shift affects you. Let’s stop treating AI like a race, and start seeing it as a design challenge: how to build products that people trust, adopt, and keep using. From chatbots to recommendation engines, every AI-powered experience will soon need to meet standards for safety, explainability, and fairness. But this isn’t only about compliance. It’s about turning responsibility into a competitive edge, building systems that last, and products that lead. In this session, we’ll unpack what the EU AI Act means for design, product, and operations leaders, in plain language, no legal jargon required. You’ll walk away understanding: - How AI systems are classified and why “high risk” might apply to your product even if you’re not in the EU - Why transparency, documentation, and human oversight are becoming core design principles - How acting early can strengthen user trust, reduce risk, and set your team apart - How design and product roles are evolving and why that shift is an opportunity, not a threat This isn’t about avoiding fines. It’s about leading with integrity, designing technology people believe in, and using regulation as a launchpad for innovation. Whether you’re a designer, product manager, or operations leader, this session will help you understand what’s changing, take action now, and turn the EU AI Act into your next innovation catalyst.
Upcoming events
Designing Within the Lines: How the EU AI Act Can Spark Better AI Innovation
More Videos
"I call this the moment of I’ve been doing this all along—people realize they were practicing research before they knew the name."
Mackenzie GuinonM.C. Escher’s UX Research Career Ladder
March 9, 2022
"User experience metrics can give you a well-rounded perspective beyond mere site analytics."
Caroline VizeThe State of UX: Five Lessons from 2021 to Accelerate Digital Experience in 2022
March 9, 2022
"We should challenge our definition of secondary research and elevate it as a standard in our industry."
Cara Maritz Rachel NyThe Art of Extrapolation
March 29, 2023
"Meta design is about designing the conditions for design itself to happen well."
Uday GajendarThe Rise of Meta-Design: A Starter Playbook
May 19, 2022
"Some people have been doing research ops a lot longer than the term has existed."
Kate TowseyAsk Me Anything (AMA) with Kate Towsey
April 2, 2025
"Horizon one investments are about running the business today, horizon two about reinforcing growth, horizon three about long-term bets."
Harry MaxPriority Zero: Some Things are More Equal than Others
June 9, 2016
"Just because you can solve a hard technical problem doesn’t mean you’re solving a real problem for real people."
Jonathon ColmanHow to Maximize the Impact of Content Design
January 8, 2024
"Both of our perspectives changed, and now we’re seeing that come to fruition through the product we’re building."
Scott Jensen Sarah Delaney Carmen LiuShort Take #2: UX/Product Lessons from Your Industry Peers
December 6, 2022
"When you press a button like an upvote, it’s the developer’s job to make sure the visual state is communicated via ARIA landmarks."
Sam ProulxDesigning For Screen Readers: Understanding the Mental Models and Techniques of Real Users
December 10, 2021