Methodological toolkit for unique research impact
Summary
An intimate conversation between Sam Ladner and Leonie Annor-Owiredu examining the methodological toolkit researchers need to stand out in a landscape where traditional methods are widely accessible, AI is ubiquitous, and everyone is a researcher. Hosted by an early-career practitioner, this intergenerational discussion draws on the experience of two veterans to uncover what gives researchers unique value, what adds impact, and how methodological choices can deliver clarity, relevance, and measurable influence in a democratized research world.
Key Insights
-
•
Storytelling in research fosters participatory inquiry by inviting authentic narratives rather than extracting data.
-
•
Respecting the dignity of stories means acknowledging researchers as stewards rather than extractors of insights.
-
•
Cultural storytelling traditions, like Ghanaian folklore or North American Indigenous Turtle Island narratives, offer deep context for richer insights.
-
•
Multiple perspectives exist in every story, making it critical to avoid single-story or monoculture thinking in research.
-
•
Storytelling helps insights to cut through noise as people process stories more naturally than statistics or data.
-
•
Metacognition — deliberate reflection on decisions and processes — sustains rigor and deeper understanding in research.
-
•
Researchers experience 'aha moments' often during reflective, off-task activities like walking or doing chores, connecting disparate insights.
-
•
Editing research stories requires balancing completeness with clarity, often ruthlessly focusing on the core truths and themes.
-
•
Storytelling enables researchers to challenge organizational narratives and bring authentic participant voices directly to stakeholders.
-
•
Despite advances in AI and democratized research tools, human researchers remain essential for empathizing with multiple perspectives and integrating them into meaningful stories.
Notable Quotes
"Stories don’t work by extraction, people tell them and you listen."
"We are guardians and stewards of that story, giving people the agency to share their experience."
"Every story has multiple perspectives; there’s a story before me and a story after me."
"Monoculture in stories is like having just one narrative that doesn’t capture the full reality."
"Stories require no learning to understand, but you really have to work to make sense of statistics."
"Metacognition is rigor — being able to explain why you made every decision in your research."
"The moments when things 'click' often come during shower thoughts or while doing dishes — those reflective pauses matter."
"I use storytelling as armor to present findings clients may not want to hear, preserving the authentic voice."
"When editing, I focus on the sharpest image and core truths, what really matters to tell moving forward."
"Researchers have a responsibility to tell stories that remain intact long after we’ve left the organization."
Or choose a question:
More Videos
"Designers and developers can turn on a screen reader to do a technical test, but they can’t understand the real user experience without actual users."
Sam ProulxUnderstanding Screen Readers on Mobile: How And Why to Learn from Native Users
October 2, 2023
"The prototype caught fire because the motor and axle were misaligned — my design didn’t consider the physical realities."
Dan WillisEnterprise Storytelling Sessions
June 8, 2016
"There is a tension between moving faster and going deeper, and the way through is tapping into the huge reservoir of creative capital in organizations."
Wendy Johansson Surya VankaDesign at Scale: Behind the Scenes
April 29, 2021
"The double empathy problem: neither neurotypicals nor neurodivergents see each other’s empathy as empathy."
Cassini Nazir Meah LinThe Dangers of Empathy: Toward More Responsible Design Research
March 27, 2023
"We try to figure out who needs to be in the room to hear it — research is how we build team cohesion."
Rich MironovHow Can Product Managers and UXers Help Each Other (and Why are Product Folks so Annoying Sometimes)?
December 6, 2022
"The consolidated view is really the invitation in to help get people excited and also help them see that we've created documentation that didn't exist previously."
Toby HaugDiscussion
June 9, 2017
"Most science founders don’t think about user-centered design, and that’s where UXers add huge value."
Louis Rosenfeld Matt Jones Olga Khroustaleva Michael Leggett Karol MunozDo you want to work on climate? (Climate UX Discussion Series)
November 15, 2023
"Persisting conversations in Slack instead of Zoom chat means folks can revisit and join conversations asynchronously."
Shelby SwitzerMaking Space for Community Knowledge-sharing in a Distributed World
December 10, 2021
"The pressure to produce insights quickly defines many organizations shaped by 'move fast and break things' culture."
Rachael Dietkus, LCSWThe power to heal and harm
March 13, 2025