Mike Oren
Head of Design Research, Klaviyo
Mike Oren currently leads Product Research at Klaviyo. He spent about 1.5-2 years running the design team building our AI & Analytics experiences there before returning to research (a function I built here over 4 years ago) because the challenge of the pivot was an exciting one. He do have a technical background with a BA in computer science before getting my PhD in human-computer interaction and sociology, which may put me as a slight outlier in the field. I also teach at Illinois Tech’s Institute of Design (ID).
Rosenverse talks by Mike:
" One of my biggest pet peeves is biased questions; I hate the term validation, I prefer evaluation. "
Improving Democratized Research with CustomGPTs and Gems
February 25, 2026
" The essence of strategy isn’t painting a grand vision of the future, it's deciding what not to do. "
Why Pharmaceutical's Research Model Should Replace Design Thinking
March 28, 2023
" Users want to understand why this happened, what will happen, and how can we make it happen—explainability is critical. "
Does Designing and Researching Data Products Powered by ML/AI and Analytics Call for New UX Methods?
February 18, 2022
" I want to look at the discussion guides or listen to recordings to really get the emotional context. "
Design Research Strategy & Strategic Design Research
February 3, 2022
