Mike Oren
Head of Design Research, Klaviyo
Mike Oren currently leads Product Research at Klaviyo. He spent about 1.5-2 years running the design team building our AI & Analytics experiences there before returning to research (a function I built here over 4 years ago) because the challenge of the pivot was an exciting one. He do have a technical background with a BA in computer science before getting my PhD in human-computer interaction and sociology, which may put me as a slight outlier in the field. I also teach at Illinois Tech’s Institute of Design (ID).
Rosenverse talks by Mike:
" The future is researchers painting the larger picture while PMs and designers focus on deep, tactical user insights. "
Improving Democratized Research with CustomGPTs and Gems
February 25, 2026
" Position your discovery work as de-risking investments rather than just fuel for innovation or empathy building. "
Why Pharmaceutical's Research Model Should Replace Design Thinking
March 28, 2023
" If nobody uses this because they don’t trust it, it doesn’t matter how accurate the model is. "
Does Designing and Researching Data Products Powered by ML/AI and Analytics Call for New UX Methods?
February 18, 2022
" Research repositories often get a bad rap because people just dump final reports without thinking about how they'll be used. "
Design Research Strategy & Strategic Design Research
February 3, 2022
