Mike Oren
Head of Design Research, Klaviyo
Mike Oren built out and leads the Design Research practice at Klaviyo where his team focuses on empowering the organization with stronger research aligned with the company's customer first values. Mike holds a PhD in human-computer interaction and sociology from Iowa State University and a bachelors in computer science and English writing from DePaul University. His past employers include Google; United Airlines; Motorola Mobility; BlueCross BlueShield of Illinois, Texas, New Mexico, Montana, and Oklahoma; and time spent consulting with various startups. He also teaches Evidence Based Design and Data Literacy at Illinois Institute of Technology's Institute of Design.
Rosenverse talks by Mike:
" Bringing something to market quickly at scale is time-consuming and expensive—failing early is key to saving resources. "
Why Pharmaceutical's Research Model Should Replace Design Thinking
March 28, 2023
" Some things that look like blockers, like domain expertise gaps, actually force you to become a better interviewer. "
Does Designing and Researching Data Products Powered by ML/AI and Analytics Call for New UX Methods?
February 18, 2022
" On average we spend 20% of our time just looking for things, which is not the best use of resources. "
Design Research Strategy & Strategic Design Research
February 3, 2022
