Mike Oren
Head of Design Research, Klaviyo
Mike Oren built out and leads the Design Research practice at Klaviyo where his team focuses on empowering the organization with stronger research aligned with the company's customer first values. Mike holds a PhD in human-computer interaction and sociology from Iowa State University and a bachelors in computer science and English writing from DePaul University. His past employers include Google; United Airlines; Motorola Mobility; BlueCross BlueShield of Illinois, Texas, New Mexico, Montana, and Oklahoma; and time spent consulting with various startups. He also teaches Evidence Based Design and Data Literacy at Illinois Institute of Technology's Institute of Design.
Rosenverse talks by Mike:
" Large discovery should focus on tier-3 unexplored markets, ones that require multiple years and large capital but may disrupt long-term. "
Why Pharmaceutical's Research Model Should Replace Design Thinking
March 28, 2023
" Users want to understand why this happened, what will happen, and how can we make it happen—explainability is critical. "
Does Designing and Researching Data Products Powered by ML/AI and Analytics Call for New UX Methods?
February 18, 2022
" Democratizing research can lead to duplication and even conflicting results if we’re not careful. "
Design Research Strategy & Strategic Design Research
February 3, 2022
