Rachel Posman
Co-author of The Design Conductors
Rachel Posman is a seasoned Design Operations leader driven by the opportunity to empower teams to deliver customer and business success while achieving personal and professional growth. Currently, Rachel leads the Central DesignOps team for Salesforce’s global UX organization, which designs programs, processes, and systems that enable the design of great product and employee experiences. Previously, she led design and research operations at Uber Eats, and was a Design Program Management leader for the service and experience design teams at Capital One, Adaptive Path, and others. Rachel draws inspiration from her background in business, design strategy, service design, and a first career as a professional ballet dancer, blending these disciplines into her holistic approach to problem-solving and leadership in DesignOps.
Rosenverse talks by Rachel:
" Designers deserve support and infrastructure so they can really excel in their work. "
"Ask Me Anything" with Rachel Posman and John Calhoun, Authors of the Upcoming Rosenfeld Book, The Design Conductors
September 25, 2024
" Design teams don’t want a design ops drill, they need a quarter inch hole that requires a little bit of program management. "
Meters, Miles, and Madness: New Frameworks to Measure the (Elusive) Value of DesignOps
September 24, 2024
" If nobody owns the onboarding experience, it likely won’t get done or get the energy it deserves. "
Two Sides of the DesignOps Coin: Teams Ops and Product Ops
January 8, 2024
" Measuring the value of design ops is a meaty topic we will dig into deeply. "
Bring your DesignOps Story to Life! The Definitive DesignOps Book Jam
October 3, 2023
" We realized we were solving problems of a design practice when our organization had actually scaled to an organizational level. "
A Closer Look at Team Ops and Product Ops (Two Sides of the DesignOps Coin)
November 19, 2020
" We set up a design-led workshop with all leaders to craft what design-driven meant for our organization, leading to it becoming everyday language. "
The Bigger Picture: A Panel Discussion
October 23, 2019
