Rachel Posman
Co-author of The Design Conductors
Rachel Posman is a seasoned Design Operations leader driven by the opportunity to empower teams to deliver customer and business success while achieving personal and professional growth. Currently, Rachel leads the Central DesignOps team for Salesforce’s global UX organization, which designs programs, processes, and systems that enable the design of great product and employee experiences. Previously, she led design and research operations at Uber Eats, and was a Design Program Management leader for the service and experience design teams at Capital One, Adaptive Path, and others. Rachel draws inspiration from her background in business, design strategy, service design, and a first career as a professional ballet dancer, blending these disciplines into her holistic approach to problem-solving and leadership in DesignOps.
Rosenverse talks by Rachel:
" It’s okay to be bossy because we need leaders who are opinionated and thoughtful and have a point of view. "
"Ask Me Anything" with Rachel Posman and John Calhoun, Authors of the Upcoming Rosenfeld Book, The Design Conductors
September 25, 2024
" Endlessly justifying yourself rarely changes others’ opinions. It positions design ops as up for debate. "
Meters, Miles, and Madness: New Frameworks to Measure the (Elusive) Value of DesignOps
September 24, 2024
" As your design practice matures, your design ops team will reach inflection points, and it’s okay to flip the coin and explore the other side. "
Two Sides of the DesignOps Coin: Teams Ops and Product Ops
January 8, 2024
" Distinguishing design ops from design leadership and management is a big, messy space we want to bring clarity to. "
Bring your DesignOps Story to Life! The Definitive DesignOps Book Jam
October 3, 2023
" If adding a design program manager gives each designer back even one hour a day, you might make your entire team more efficient. "
A Closer Look at Team Ops and Product Ops (Two Sides of the DesignOps Coin)
November 19, 2020
" One of the easiest ways to gain trust is really to talk and think and act like a designer or a researcher if I’m joining a research team. "
The Bigger Picture: A Panel Discussion
October 23, 2019
