Rachel Posman
Co-author of The Design Conductors
Rachel Posman is a seasoned Design Operations leader driven by the opportunity to empower teams to deliver customer and business success while achieving personal and professional growth. Currently, Rachel leads the Central DesignOps team for Salesforce’s global UX organization, which designs programs, processes, and systems that enable the design of great product and employee experiences. Previously, she led design and research operations at Uber Eats, and was a Design Program Management leader for the service and experience design teams at Capital One, Adaptive Path, and others. Rachel draws inspiration from her background in business, design strategy, service design, and a first career as a professional ballet dancer, blending these disciplines into her holistic approach to problem-solving and leadership in DesignOps.
Rosenverse talks by Rachel:
" The most powerful word in the design ops vocabulary is no. "
"Ask Me Anything" with Rachel Posman and John Calhoun, Authors of the Upcoming Rosenfeld Book, The Design Conductors
September 25, 2024
" Visibility is the most vital thing for UX leaders to be focused on. "
Meters, Miles, and Madness: New Frameworks to Measure the (Elusive) Value of DesignOps
September 24, 2024
" Our design ops team was a step behind the growth of our design team, solving the wrong problems at the wrong scale. "
Two Sides of the DesignOps Coin: Teams Ops and Product Ops
January 8, 2024
" Scaling design ops means going from zero to one, or one to many, carefully growing your team charter and operating model. "
Bring your DesignOps Story to Life! The Definitive DesignOps Book Jam
October 3, 2023
" We realized we were solving problems of a design practice when our organization had actually scaled to an organizational level. "
A Closer Look at Team Ops and Product Ops (Two Sides of the DesignOps Coin)
November 19, 2020
" We are still designers, we’re systems designers, we’re organizational designers, even if we’re not making things. "
The Bigger Picture: A Panel Discussion
October 23, 2019
