Steve Portigal
Author of Doorbells, Danger, and Dead Batteries and Interviewing Users
Steve Portigal is an experienced user researcher who helps companies harness the strategic power of insights. Steve has interviewed hundreds of people, including families eating breakfast, hotel maintenance staff, probiotic distributors, rock musicians, home-automation enthusiasts, credit-default swap traders, business school professors and radiologists. His clients are leaders in telecommunications, banking, media, energy and eCommerce. He is the author of two books: The classic Interviewing Users: How To Uncover Compelling Insights and new, Doorbells, Danger, and Dead Batteries: User Research War Stories. He’s also the host of the Dollars to Donuts podcast, where he interviews people who lead user research in their organizations.
Rosenverse talks by Steve:
"The future is a collective endeavor, and good things happen in community."
Looking Back…to Look Ahead
March 26, 2024
"Systemic problems demand systemic solutions, and the time to address them is now."
The Future of Research: Bridging the Gaps
July 29, 2021
"This is something that really took a lot for me to rethink about this experience."
War Stories LIVE! Q&A-Discussion
March 30, 2020
"We can and should share more stories about our work and how and when things go wrong."
War Stories LIVE! Steve Portigal
March 30, 2020
"You can look at a large group, but it's ultimately about breaking it down into smaller parts."
Discussion
May 13, 2015
