Jess Greco
Director, Product Experience Design, Mastercard
Jess is an experience design and research leader with deep experience in tying customer insights into business priorities that drive design-led organizational change. She has a proven track record in creating an environment that fosters team collaboration and builds design maturity. Her experience is a mix of consumer and enterprise work across industries including financial services, payments, insurance, consulting, healthcare, education and media.
Rosenverse talks by Jess:
" Vibe coding, the blurring of roles, creates a competitive advantage because there is less complex communication. "
Claiming your power: Practical tools for amplifying your unique voice
March 13, 2025
" We haven’t lost our power as a discipline — we just need to reclaim agency and make others recognize the power we already hold. "
Day 3 Theme Panel
March 13, 2025
" The scores are a means to an end to encourage behavior change, not to create fear or just produce numbers. "
Driving Change with CX Metrics
June 7, 2023
" The business doesn’t just want to do design better; they want the outcomes that design can make possible. "
Creating a Basis for Change: Scaling Design Maturity
June 8, 2022
