Jess Greco
Director, Product Experience Design, Mastercard
Jess is an experience design and research leader with deep experience in tying customer insights into business priorities that drive design-led organizational change. She has a proven track record in creating an environment that fosters team collaboration and builds design maturity. Her experience is a mix of consumer and enterprise work across industries including financial services, payments, insurance, consulting, healthcare, education and media.
Rosenverse talks by Jess:
"Assumptions can hold us back from opportunities we are actually capable of succeeding at."
Claiming your power: Practical tools for amplifying your unique voice
March 13, 2025
"The real power is in asking great questions and managing your own reactivity."
Day 3 Theme Panel
March 13, 2025
"This is not the time that you should be building the plane while you’re flying it."
Driving Change with CX Metrics
June 7, 2023
"We can't force people to partner with design, but partnering makes it easier to meet framework requirements."
Creating a Basis for Change: Scaling Design Maturity
June 8, 2022
