Jess Greco
Director, Product Experience Design, Mastercard
Jess is an experience design and research leader with deep experience in tying customer insights into business priorities that drive design-led organizational change. She has a proven track record in creating an environment that fosters team collaboration and builds design maturity. Her experience is a mix of consumer and enterprise work across industries including financial services, payments, insurance, consulting, healthcare, education and media.
Rosenverse talks by Jess:
"Seek out multiple perspectives to enrich your understanding and influence outcomes."
Claiming your power: Practical tools for amplifying your unique voice
March 13, 2025
"Standing on the table provides us with greater power than simply having a seat at it."
Day 3 Theme Panel
March 13, 2025
"We only make money when our products get used."
Driving Change with CX Metrics
June 7, 2023
"Changing the outcomes also means changing the incentives on all fronts."
Creating a Basis for Change: Scaling Design Maturity
June 8, 2022
