Jess Greco
Director, Product Experience Design, Mastercard
Jess is an experience design and research leader with deep experience in tying customer insights into business priorities that drive design-led organizational change. She has a proven track record in creating an environment that fosters team collaboration and builds design maturity. Her experience is a mix of consumer and enterprise work across industries including financial services, payments, insurance, consulting, healthcare, education and media.
Rosenverse talks by Jess:
"Seek out multiple perspectives to enrich your understanding and influence outcomes."
Claiming your power: Practical tools for amplifying your unique voice
March 13, 2025
"Shine theory works for everyone; the more we uplift each other, the harder it is to ignore us."
Day 3 Theme Panel
March 13, 2025
"Product success needs to be about more than new features and go to market; it’s about helping customers be more successful."
Driving Change with CX Metrics
June 7, 2023
"We need to get better at betting that new products will stand on their own sooner than later."
Creating a Basis for Change: Scaling Design Maturity
June 8, 2022
