Lada Gorlenko
Senior Director of Research at MURAL
Lada Gorlenko is an enterprise veteran with expertise in UX and Organizational Design. She ran customer research programs for the European Commission, British Telecom, IBM, and Microsoft, and owns a leadership development firm that coaches on customer-focused innovation. Lada works on adapting classic UX techniques to the B2B context, to help design products and services for complex organizations, not just individuals.
Rosenverse talks by Lada:
" Enterprise is sexy – that phrase helped me get at least one job. "
10 Years of Enterprise UX: Reflecting on the community and the practice
June 18, 2025
" Rob Meetzel knows Ford as the back of his hand after nearly 30 years. "
Theme 1: Intro
January 8, 2024
" We never compromise on the business goals, but how we achieve them can be flexible and pragmatic. "
Theme 1: Discussion
January 8, 2024
" Teams that improve their data fluency and understanding of research get to answers faster and deliver more value. "
What UX research maturity looks like and how we get there [Advancing Research Community Workshop Series]
November 9, 2023
" It can be very uncomfortable to be the only woman in that room. "
Theme 3 Intro
June 10, 2022
" We have a choice in crisis — see it as a loss or see it as an opportunity. "
Theme 2 Intro
June 9, 2022
" Transitioning to a principal role lets you focus on what you love without managing teams directly. "
Theme 3: Introduction
June 10, 2021