Lada Gorlenko

" Silos are everywhere—in technology companies, retail, inside silos inside silos. "

" Rob Meetzel knows Ford as the back of his hand after nearly 30 years. "

" You can’t really advocate for UX or move an organization forward without interacting with your team and business colleagues. "

" Having data to debate and measure research’s organizational impact is critical to escalating our influence. "

" All it takes to be a good boss and a good teammate is being a darn good human being. "

" The digital frontline workers in retail became critical almost overnight during the pandemic. "

" We often talk about our customers, but we forget the other people involved: ourselves and our teams. "