Lada Gorlenko

" Enterprise UX is basically the design of cluster-fuck complexity, scale, and hairball relationships. "

" Sherbiney built a well-functioning agile train in one of the oldest organizations. "

" If your users are happy, that anecdotal feedback often carries more weight early than quantitative metrics. "

" It’s a moral obligation for organizations to engage with research and ethics; being mature is not optional anymore. "

" B2B is b*******, it’s really just people that make up businesses. "

" The digital frontline workers in retail became critical almost overnight during the pandemic. "

" Overcoming reservations and politics is part of enabling transformation. "