Rosenverse
Opening Remarks

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Opening Remarks

Gold
Wednesday, September 29, 2021 • DesignOps Summit 2021
Share the love for this talk
Opening Remarks
Speakers: Bria Alexander
Link:

Summary

Kristen Skinner, a design program manager at Adobe, opens the Design Operations Summit by warmly welcoming the Rosenfeld design community. She introduces the conference’s thematic structure over three days: establishing and growing design operations, achieving successful outcomes for design operations teams, and exploring the future of design operations. Kristen highlights the seamless integration of sponsor sessions alongside the main program, ensuring no scheduling conflicts, and reveals exclusive sponsor-supported workshops and digital swag benefits. She underscores the vibrant community experience facilitated via Slack channels, including general discussions, technical support, cohort groups, and sponsor-specific channels. Kristen also reassures attendees about access to conference resources such as session notes, sketch notes by MJ Broadbent, and resource lists curated by Lauren Cantor, all shared promptly after sessions. Finally, she reminds everyone about the Rosenfeld Media code of conduct to foster a respectful and safe virtual environment, ensuring the conference remains an engaging and positive experience for all.

Key Insights

  • The conference is structured around three main themes spanning multiple days, focusing on the growth, success, and future of design operations.

  • Sponsor sessions provide high-quality, non-sales content and run concurrently with breaks, avoiding conflicts with the main program.

  • Attendees can invite non-registered individuals to sponsor sessions freely, increasing accessibility and reach.

  • A digital swag bag offers exclusive sponsor deals, accessible via QR code or direct URL, enhancing participant engagement.

  • Slack channels play a central role in community interaction, with around 850 participants active early in the conference.

  • Slack cohorts create smaller community groups within the conference, which are highly rated for networking and peer support.

  • The conference commits to transparency and support by providing sketch notes, detailed session notes, and resource lists promptly after sessions.

  • Technical difficulties are supported through a dedicated Slack help channel and email, improving participant experience.

  • A robust code of conduct is emphasized to maintain a respectful and safe virtual environment for all attendees.

  • Sponsors receive significant recognition, with specific channels and support roles reinforcing their integral participation in the conference.

Notable Quotes

"Our first day’s theme is around establishing and growing design operations."

"Sponsor sessions are not sales pitches; they offer content similar in quality to the main program."

"You can invite your coworker, your brother, your sister, your aunt to sponsor sessions even if they’re not signed up for the conference."

"Check out our digital swag bag—our sponsors put a lot of effort into making compelling offers for all of you here today."

"If you’re not in our Slack channel, you’re missing out on so many big parts of the party."

"The cohort experience is one of the highest rated things because you get to meet new people from different companies."

"There’s no need to take notes; we’ve got session notes, sketch notes, and a resource list all provided."

"If you ever feel unsafe or threatened in this virtual community, we want to make sure you’ve got the support you need."

"Technical difficulties happen, so please use hashtag.deo help within our Slack channel or email for support."

"Thank you to all our sponsors; this entire conference would not be possible without you."

Ask the Rosenbot
Brigette Metzler
Research Repositories: A global project by the ResearchOps Community
2020 • Advancing Research Community
Jess Greco
Claiming your power: Practical tools for amplifying your unique voice
2025 • Advancing Research 2025
Gold
John Mortimer
Panel Discussion
2024 • Advancing Service Design 2024
Gold
Sheryl Cababa
Integrating Systems Thinking Into Your Practice as a Designer
2025 • Rosenfeld Community
Chris Geison
What is Research Strategy?: A Panel of Research Leaders Discuss this Emergent Question
2021 • Advancing Research Community
Steve Sanderson
Discussion
2015 • Enterprise UX 2015
Gold
Kate Towsey
ResearchOps AMA with Kate Towsey & Jake Burghardt
2025 • Advancing Research Community
Russell Blair
Killing the blank page
2024 • Designing with AI 2024
Gold
Sara Logel
Your Colleagues are Your Users Too
2023 • Advancing Research 2023
Gold
Catt Small
What's Next for ICs: Exploring Staff and Principal Designer Roles
2024 • Rosenfeld Community
Josh Clark
Sentient Design: New Design Patterns for New Experiences (3rd of 3 seminars)
2025 • Rosenfeld Community
Mackenzie Cockram
Integrating Qualitative and Quantitative Research from Discovery to Live
2022 • QuantQual Interest Group
Robert Fabricant
A Genuine Conversation about the Future of UX Research
2024 • Advancing Research Community
Lisa Spitz
Building Trust Through Equitable Research Practices
2022 • Civic Design 2022
Gold
Shanti Mathew
Civic Design at Scale: Introducing the Public Policy Layer Cake
2021 • Civic Design 2021
Gold
Vitorio Miliano
Don’t call it AI: Turn words into numbers with quantitative ethnography
2026 • Advancing Research 2026
Gold

More Videos

Rittika Basu

"Helper texts appear when hovering on unfamiliar features, explaining what buttons or controls do."

Rittika Basu

Age and Interfaces: Equipping Older Adults with Technological Tools

February 23, 2023

Sam Proulx

"VoiceOver’s screen curtain is designed to protect privacy because we don’t always know who’s looking over our shoulder."

Sam Proulx

Understanding Screen Readers on Mobile: How And Why to Learn from Native Users

March 27, 2023

Edgar Anzaldua Moreno

"Marital status mattered because some people buy cars for their spouses or kids, not just themselves."

Edgar Anzaldua Moreno

Using Research to Determine Unique Value Proposition

March 11, 2021

Adam Cutler

"Design thinking at IBM is not just for designers; it’s how we want all 380,000 people to think about problems."

Adam Cutler

People + Places + Practices = Outcomes

June 8, 2016

Mac Smith

"We had a great depth of customer understanding, but our view of partners was two-dimensional; we didn't know their needs or goals well."

Mac Smith

Measuring Up: Using Product Research for Organizational Impact

March 12, 2021

Rebecca Gimenez

"We position our maps and blueprints as temporary snapshots, not definitive sources of truth."

Rebecca Gimenez

Work in Progress: Service Design at Airbnb

December 3, 2024

Nalini P. Kotamraju

"UX now has a seat at the table — maybe not next to the CEO, but definitely in the room — thanks in large part to the design system."

Nalini P. Kotamraju

An Organizational Story: Salesforce Lightning Design System

June 9, 2016

Christian Crumlish

"Verification first — always check existing docs and models before asking the bots to build anything new."

Christian Crumlish

The Pygmalion Effect: In Which a Vibe Coding Experiment Becomes a Million Lines…

August 14, 2025

Cornelius Rachieru

"If you see a system, you cannot unsee it — systemic awareness changes how you approach design."

Cornelius Rachieru

Handling Complexity: Framing a Scale of Design

June 9, 2021