Summary
Depending on where you are in the world, there are several reasons why civic design has become a valuable methodology for governments. Within the scope of our work in Istanbul, We will talk about increasing the capacity of institutions producing and providing public services to create innovative services, system design, and adapting civic design models to innovative service development processes for local governments in developing countries.
Key Insights
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Henry Prost's urban plan for Istanbul, while preserving historical sites, imposed heavy, interventionist changes that disrupted the city's social fabric.
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Istanbul's population growth and sociological shifts since the 1980s created new urban challenges that traditional city planning has struggled to address.
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Governance in Istanbul is highly fragmented, with 39 districts each influenced by different political parties, complicating unified civic design efforts.
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Public participation in Istanbul's urban design projects is limited, often restricted to selected stakeholders rather than inclusive community engagement.
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Existing public innovation practices focus too much on complaint collection instead of structured user research and value creation.
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Typical idea workshops and urban design competitions tend to prioritize expert imagination over actual citizen needs and involvement.
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The speakers advocate for a human-centered, holistic civic design methodology that involves students and non-political groups as active participants.
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Iterative testing with lead users and low to high fidelity prototyping is essential to creating sustainable and well-accepted public services.
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Traffic congestion, partly caused by private vehicle overuse and inadequate parking, is a pressing urban problem targeted by the new Park and Ride project.
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Institutional challenges such as budget constraints, lack of qualified staff, and ideological barriers hinder implementation of innovative civic design solutions.
Notable Quotes
"Finding the balance between transformation and preservation is a delicate issue in Istanbul."
"Prost's master plan imposed a heavy interventionist burden on the historical structure of the city."
"Some old fashioned solutions bring new problems for Istanbul."
"Unmanaged challenges reduce the quality of life in society."
"Political parties at the provincial level have their own mandates, which complicates unified service design."
"Public participation started being considered only in the last 10 years in Istanbul."
"Urban design competitions are declared public, but only expert architects or designers can participate."
"Current projects mostly focus on collecting complaints rather than understanding the state."
"We want to develop a civic design methodology compatible with Istanbul’s current conditions."
"Testing and implementation processes require sustainable, acceptable approaches using prototype iterations and user feedback."
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