Enterprise Community

Explore Enterprise Community, a Rosenfeld Media event for UX, product design, research, and design leadership practitioners

Videos

June 18, 2025

Wednesday, June 18, 2025 • Enterprise Community

10 Years of Enterprise UX: Reflecting on the community and the practice

Uday Gajendar • UX Design Leader
Lada Gorlenko • Senior Director of Research at MURAL
Dave Malouf • Consultant, Coach, Teacher
Louis Rosenfeld • Founder, Publisher, & CEO, Rosenfeld Media
Dan Willis • Consultant, U.S. Digital Service

September 14, 2023

Thursday, September 14, 2023 • Enterprise Community

The Feeling of Data

David Conrad • Experienced Design Leader

August 10, 2023

Thursday, August 10, 2023 • Enterprise Community

Wargaming (An Introduction)

Terry Buckman • Leadership Coach

July 13, 2023

Thursday, July 13, 2023 • Enterprise Community

The Trials and Tribulations of Directors of UX

Peter Merholz • Chief Humanist, Humanism at Scale

May 18, 2023

Thursday, May 18, 2023 • Enterprise Community

Building a Rapid Research Program

Feleesha Sterling • User Experience Researcher

April 20, 2023

Thursday, April 20, 2023 • Enterprise Community

Shadow Design–Where Else is Design Happening in Your Organization?

March 23, 2023

Thursday, March 23, 2023 • Enterprise Community

Do You Have an Experience Vision?

Satyam Kantamneni • Managing Partner, UXReactor

February 23, 2023

Thursday, February 23, 2023 • Enterprise Community

Expanding Your Design Lens with Systems Thinking

Sheryl Cababa • Author of Closing the Loop

January 26, 2023

Thursday, January 26, 2023 • Enterprise Community

Design Systems for Ethical Design

Craig Villamor • General Partner, productXP

December 1, 2022

Thursday, December 1, 2022 • Enterprise Community

Enterprise UX Playbook

Alexandra Schmidt • Author of Deliberate Intervention

October 27, 2022

Thursday, October 27, 2022 • Enterprise Community

Look, Up in the Sky! UX/UI for Aerospace

Teresa Swingler • Director of UX Design, American Express

September 22, 2022

Thursday, September 22, 2022 • Enterprise Community

UX Metrics That Matter and The Future of our Design at Scale Conference: A Community Conversation

Jack Moffett • Senior Manager of UX, Boeing

August 11, 2022

Thursday, August 11, 2022 • Enterprise Community

Designing with and for Artificial Intelligence

Daniel J. Rosenberg •

July 13, 2022

Wednesday, July 13, 2022 • Enterprise Community

Leading through the long tail of trauma

Rachael Dietkus, LCSW • Digital Services Expert in Design & Social Work, United States Digital Service
Uday Gajendar • UX Design Leader
Dr. Dawn Emerick • Senior Director of Strategy, Jacksonville Civic Council
Dawn E. Shedrick, LCSW • Leadership Development and Trauma Consultant

May 19, 2022

Thursday, May 19, 2022 • Enterprise Community

The Rise of Meta-Design: A Starter Playbook

Uday Gajendar • UX Design Leader

April 21, 2022

Thursday, April 21, 2022 • Enterprise Community

Strategic design, slowdown, and the infrastructures of everyday life

Dan Hill • Director, Melbourne School of Design

March 24, 2022

Thursday, March 24, 2022 • Enterprise Community

AMA with Christian Crumlish, author of Product Management for UX People

Christian Crumlish • Author of Product Management for UX People

January 27, 2022

Thursday, January 27, 2022 • Enterprise Community

The most popular design thinking strategy is BS

Tricia Wang • Tech Ethnographer

December 2, 2021

Thursday, December 2, 2021 • Enterprise Community

Surviving Your UX Career in Enterprise Design

Jessamyn Edwards • Senior UX Designer, Amazon

November 4, 2021

Thursday, November 4, 2021 • Enterprise Community

Designing the team experience: Building culture through onboarding

Tanya Snook • User Experience Designer

August 12, 2021

Thursday, August 12, 2021 • Enterprise Community

Meeting of the Waters: Designing for Successful Inorganic Growth

Jorge Arango • Author of Living in Information and Duly Noted

May 27, 2021

Thursday, May 27, 2021 • Enterprise Community

Puzzled? How to Coordinate Humans for Complex Challenges

Stephen Anderson • Co-author of Figure It Out

April 29, 2021

Thursday, April 29, 2021 • Enterprise Community

Design at Scale: Behind the Scenes

Wendy Johansson • Founder, Entrepreneur, Product Experience Leader
Surya Vanka • Founder & Chief Designer, Authentic LLC

March 18, 2021

Thursday, March 18, 2021 • Enterprise Community

Bridging Physical and Digital Spaces: Approaches to Retail Service Design

Catherine Dubut • Director of UX Strategy, Ford Pro

February 25, 2021

Thursday, February 25, 2021 • Enterprise Community

Jobs To Be Done

Jim Kalbach • Author of The Jobs To Be Done Playbook

January 14, 2021

Thursday, January 14, 2021 • Enterprise Community

Business Influence Without Losing Your Soul

Ryan Rumsey • CEO, Second Wave Dive

October 22, 2020

Thursday, October 22, 2020 • Enterprise Community

Building a New Home for the Atlassian Design System

Charles Lee • Senior Frontend Developer, Shopify
Jennie Yip • Design Architect, Atlassian

September 17, 2020

Thursday, September 17, 2020 • Enterprise Community

Leadership & Diversity—A Fireside Chat with Dantley Davis

Dantley Davis • Vice President of Digital Product Design, Nike

July 23, 2020

Thursday, July 23, 2020 • Enterprise Community

The Atypical UX Manager Path

Amy Jiménez Márquez • VP of Experience Design, Zillow
Michael J. Metts • Co-author of Writing Is Designing
Joie Chung • Senior Director of Product Design, Realtor.com

June 25, 2020

Thursday, June 25, 2020 • Enterprise Community

Videconference: How to Work with Difficult People with Tutti Taygerly

Tutti Taygerly • Leadership Coach

May 28, 2020

Thursday, May 28, 2020 • Enterprise Community

Insider preview of Enterprise Experience 2020

Melinda Belcher • Senior Director, Customer Experience & Design, Mastercard

April 23, 2020

Thursday, April 23, 2020 • Enterprise Community

Unique challenges of innovation in enterprises

Laura Klein • Author of Build Better Products

March 12, 2020

Thursday, March 12, 2020 • Enterprise Community

Fostering Trust in Your Brand and Beyond

Margot Bloomstein • Brand and content strategist and author of Content Strategy at Work

January 15, 2020

Wednesday, January 15, 2020 • Enterprise Community

Evaluating the Maturity of UX in Your Organization

Susan Weinschenk • Behavioral Design and UX Consultant

January 10, 2020

Friday, January 10, 2020 • Enterprise Community

Enterprise Information Architecture

Bram Wessel • Founder and Principal, Factor

December 5, 2019

Thursday, December 5, 2019 • Enterprise Community

Treating Diversity & Inclusion in Hiring as a Design Problem

Libby Maurer • VP User Experience, HubSpot

November 14, 2019

Thursday, November 14, 2019 • Enterprise Community

Designing Conversational Interfaces

Greg Nudelman • Sumo Logic

October 31, 2019

Thursday, October 31, 2019 • Enterprise Community

A Practical Look at Creating More Usable Enterprise Customer Journeys

Sean Dolan • Head of UX Strategy, gotomedia

September 26, 2019

Thursday, September 26, 2019 • Enterprise Community

Digital Medicine Design

Daniel J. Rosenberg •

June 20, 2019

Thursday, June 20, 2019 • Enterprise Community

Growing in Enterprise Design through Making Connections

Nick Cochran • Design Practices Lead, ExxonMobil

June 19, 2019

Wednesday, June 19, 2019 • Enterprise Community

Problems with Problems: Reconsidering the Frame of Designing as Problem-Solving

Hugh Dubberly • Designer, Design Theorist, and Educator

May 29, 2019

Wednesday, May 29, 2019 • Enterprise Community

Jack Moffett • Senior Manager of UX, Boeing

May 20, 2019

Monday, May 20, 2019 • Enterprise Community

Leading Distributed Global Teams

Kim Lenox • Design Executive and Strategic Design Advisor, Adobe

May 9, 2019

Thursday, May 9, 2019 • Enterprise Community

Design as an Antidote to VUCA

Jorge Arango • Author of Living in Information and Duly Noted

April 9, 2019

Tuesday, April 9, 2019 • Enterprise Community

Just Build Me a Dashboard!

Theresa Neil • Founder, Femovate by Guidea

March 7, 2019

Thursday, March 7, 2019 • Enterprise Community

Merging Improv with Design

Cheryl Platz • Author of Design Beyond Devices

January 31, 2019

Thursday, January 31, 2019 • Enterprise Community

Maps and Topographical Intelligence

January 10, 2019

Thursday, January 10, 2019 • Enterprise Community

The Intersection of Lean and Design

Jeff Gothelf • Author of Sense & Respond, Co-founder of Sense & Respond Learning

Speakers

Quotes

"The hardest talk of all time is five minutes, not 30 or 45."

"We as people are our data, which means we have to treat data problems with care and consideration."

"War games really are research — creative and systematic work to gain knowledge and improve decision making."

"If executives are responsible for the why and managers are responsible for the what, then directors are responsible for the how."

"You wanna do rapid research when the feedback or the findings is gonna be focused and impactful."

"I’m sick of talking about the ROI of design. It just doesn’t work."

"Without a clearly articulated vision, you are aiming without knowing what the target is."

"Designers need to be facilitators of other people's expertise and knowledge, not just creators of designed things."

"Under a system which promotes growth at all cost and views engagement of time and data as monetary gain, digital products converge as they all race to employ the design patterns that generate the fattest bottom line."

"Users have no choice but to use the software we build, so adoption metrics are often not useful."

"Safety first is a must; flying has to be clean, effective, and safe — not easy from conventional helicopters."

"You don't know if you're successful until your users are successful in accomplishing their goals using your product."

"The AI is looking through material and that material’s changing every day."

"Burnout used to be chalked up to just being exhausted, but now WHO recognizes occupational burnout as a real thing."

"Are we feeling trapped in this thing called UX design, limited by mechanized processes like agile?"

"We need to step back and ask what's the question behind it?"

"It’s best thought of as a service and enabling role where you orchestrate people and bring out their best collectively."

"You have to ask who the 'we' is in the room, because often the communities you're designing for aren't represented or understood there."

"Your fresh eyes are actually an asset. Question why things are done a certain way and what jargon means."

"The people working on difficult projects acted more like faceless individual contributors than a real team."

"Confusing product portfolios often arise when two successful teams’ products overlap, complement, or have vague distinctions."

"We need just enough structure and no more to avoid chaos or stifling control."

"Almost every kind of UX is happening in settings that have big challenges of scale and complexity that you see in enterprises."

"We could impact the end-to-end customer service and customer experience through our most underutilized asset: our store employees."

"People don’t want a quarter inch drill, they want a quarter inch hole."

"Designers have to become savvier in understanding the people and the politics to influence effectively."

"Kate said she considers live code to be the source of truth because she can't trust the design site due to inconsistencies."

"Ownership needs to be shared. The craft of making is similar to raising a child — it takes a village."

"I really love being a manager because you get joy from seeing people grow and succeed."

"Multitasking is a myth. You can’t listen and do emails at the same time effectively."

"A lot of the reasons why we bring agencies in is to evangelize and help us tell our story."

"Nobody loves it when someone from another department shows up to tell people how to do their jobs better."

"Marketing is a form of authority."

"You will never get to the point where you don't have to teach UX over and over again because people forget and new people come in."

"We’re entering an information era because information itself is infrastructure and has actual monetary value."

"Referrals encourage sameness because we tend to refer people who look and think like us."

"You gotta assume your bot is going to fail and design from zero."

"We want to design for actual users, not just the senior VP or CMO who asks for the persona or journey."

"About 200,000 digital health products exist, but only 1% of 1% have FDA clearance for accuracy."

"Making a simple connection and acting on it changed the course of my life for the better."

"You don’t think of raising a child or teaching a student as solving a problem, it’s an ongoing process—and so is design today."

"If something is not ready by the time the train leaves the station, then it catches the next train."

"Sharing meals is a really critical part of building trust which seems kind of strange but breaking bread together makes a difference."

"VUCA stands for volatility, uncertainty, complexity, and ambiguity."

"Sexy dashboards is something I've heard from companies ranging from patent law to genomics."

"Abandon all shame—that's the money quote when it comes to improv and unlocking presence."

"I was literally making up our strategy even though the company was profitable and growing."

"When you have a dedicated designer, you see faster learning, iteration, collaboration, and agility."